Description of Work: I originally contacted this company due to it's excellent rating on Angie's list however, my experience with them was very unprofessional and not what I had expected. Called left message due to no answer, was called back by secretary?, told me owner, Adam Joseph would call me back that night, next day, very busy, he did all the estimates personally. After a couple of days with no return call, I called back, said he would call me been very busy, explained that I had contacted them due to their excellent Angie's list rating. Few minutes, call from Adam saying his nephew, Josh tried to call me, no answer, he would be calling me back, doing estimate. I should have questioned this right then and there but it did not occur to me that there would be any issues. No calls from them showing on either my cell or home phone. This should have been red flag for me, why nephew doing estimate when was told by woman answering phone that owner did them all himself? Get a call from nephew later, makes appt. to come, raining that day so changes to next day. Discuss my issues, what work I want done, will do some measurements, give me ball park figure before he leaves, then send me proposal via email by end of week. Get the proposal but it does not mention that they are supposed to grade driveway to eliminate drainage issues I am having, main reason for having driveway done in first place. Send him email questioning this, says just a simple error, no problem will do over include in new proposal. I am nervous dealing with the nephew, call the office on Monday, tell woman my concerns, ask for owner to call me to discuss my concerns about things left out of proposal, also why he is not doing estimate as told he always does. will give owner my message, he'll call me, several days pass again no return call again, I call back, leave message about how entire situation handled, my dissatisfaction going to give a review based on how unprofessional, my dissatisfaction. Get a call I believe next day from nephew saying his uncle said I had some questions about proposal. Said I was not comfortable with how written, did not include the grading issues until I asked, the removal of several bushes and their roots, 2 additional parking spaces put there, not written out ( proposal read widen per discussion with owner) Said his word good, not have to be written down specifically. Asked if I had the work done yet, said no. they would love to do for me, sorry for any misunderstanding, do exactly as I wanted for price quoted. said I would think about, contact them in day or two with my answer. Only even consider dealing with them after how everything so poorly handled due to their rating and good referrals on Angie's list. I sent him an email 2 days later stating I would agree to have the work we discussed done for their proposal price but only if all the work discussed was written out specifically in proposal not saying as discussed. I have never heard another word from them so in my mind it means they did not intend to do the work as discussed because when I asked for it in writing, they did not respond. I also feel the owner, did not perform as he should have by calling me himself, doing the estimate himself and speaking to me directly about my concerns instead of passing me along to his nephew. My final contact with them was to leave a message about how poorly my entire experience with them was and that I would be giving them a poor rating on Angie's list due to how everything was handled. I have had no response from them at all so apparently not concerned with my business or my comments.