Roof Right, Inc.

Roofing, Gutters, Siding,

About us

At Roof Right, Inc. we have realized customer service and trust are poorly lacking in the roofing industry. That's why our roofing company takes pride in our exceptional service which includes showing up when we say we will, providing a thorough 17-point roof inspection, listening to you so we can make a quick and and thorough diagnosis of your (roofing) problem and cleaning up after ourselves as we work. Additional phones - (877) 778-6844, (410) 374-5923 Locally owned & operated. Financing available. Award winning.

Business highlights

30 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Slate, cedar, asphalt, fiberglass, metal & rubber roof systems, Durolast, flat roofs, emergency roof repairs, solar tubes, solar fans, gutters, gutter cover, attic insulation, siding (including installation of James Hardie products), & soffit & fascia

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.8883 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 526-550 of 883 reviews

Teresa P.
10/2012
5.0
roofing
  + -1 more
We noticed some leaking on our bathroom ceiling. We weren't sure what the leaking was from, but during a conversation with a neighbor, he thought it might be our Vent Pipes (b/c he experienced the same thing). I called Roof Right b/c of their Superior rating and reviews. I told Roof Right what I thought the problem was and asked about how much they would charge to fix the 3 Vent Pipes. He told me they had a special for Angie's List members in the "Buy Now" if I were interested in that. I did not even know they offer a "Buy Now" when I called, so needless to say, I was very impressed that he offered this information. He could have charged me a lot more (without the coupon), but he did not. The "Buy Now" was for 1 vent pipe, so I asked for a phone quote for the other two. He gave me a phone quote and then, within 5 minutes, emailed me a written invoice with my appointment time and the quote on it. The roofer showed up on time. He went up and took photos with his phone camera prior to doing any work. He then came down to show my husband the condition of the vent pipes (all 3 were visibly cracked ~ thus the reason for our leaking). He fixed them and then did a visual inspection of our roof (he did this on his own ~ we did not ask him to). He caulked a couple of places (free of charge) and also told my husband that we were missing a couple of shingles. My husband asked how much it would be to replace the missing shingles. He gave a reasonable quote to my husband and my hasband asked him to do it. Upon looking in his truck, he did not have any shingles that matched the color of our roof, but he said he would be back in our area within a couple of weeks and since the missing shingles were not causing any problems, could he come back then with the shingles that would match to our roof. My husband said that would be fine. This roofer seemed to go above and beyond! We were VERY happy with his service. We would definitely recommend him to our neighbors and friends. I can see why this company got a Superior rating!
Description of Work: We hired Roof Right to repair 3 vent pipes that had cracks in (which they did and did a GREAT job)! The roofer also caulked a couple areas (free of charge), and he told us we were missing a few shingles (we did not know this prior to him inspecting our roof). We did not hire him to inspect our roof, he just did it ~ I was VERY impressed!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald M.
10/2012
2.0
roofing
  + -1 more
What I received was a scheduled visit and a telephone report - no written report and was told that needed a complete makeover using the product they distribute. That repairs were not what they really do. Felt the whole thing was a sales ploy to sell the product they distribute. Had the work done later by another contractor who repaired the problem as I originally intended.
Description of Work: Had a roof leak. Was promised an comprehensive review of the roof for a fixed fee. Repair was presented as a viable option in the advertisement.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$60

Response from Roof Right, Inc.
We apologize that you were dissatisfied with our 17 point roof inspection. The technician should have given you the thorough report, he obviously failed to do so. Roof Right has no ploy to sell our product but through the offer of the 17 point inspection our goal is to help customers clearly understand their roof system and any points of degradation due to the environmental elements. Yes, the goal is to sell our service in bringing integrity back to your roof system. If you should like, please call us to receive a full refund. We pride ourselves on serving all our customers with the highest level of care and take it very seriously when they are dissatisfied. Again, we apologize and hope you accept our sincerity.

Timothy B.
09/2012
5.0
roofing
  + -1 more
did not need this service requesting a refund - it was never performed. i bought other services from thsi company which are fine
Description of Work: did not need this service requesting a refund

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Matthew M.
09/2012
5.0
roofing
  + -1 more
I was very pleased with the service provided by Miguel and the office staff at Roof Right. They provided detailed quotes and did a great job. There were some issues with the product dis coloring and Miguel came out to correct the issue without any problems. It's been great since. I would recommend using them .
Description of Work: We had our sky lights re-sealed and our roof re-coated with a reflective silver coating.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

kathryn A.
09/2012
5.0
roofing
  + -1 more
Odi came out at the specified time and did a thorough job of inspecting the roof and the interior ceiling where the damage was being done. He was up and down off the roof several times explaining what was happening and what issues should be addressed. Odi was the 3rd of 3 recommended Angie's list roofers that I had consulted. After the first two, I had expressed to a tenant my frustration on not hearing anything new. This roof situation has been ongoing for years. Sometimes, in the past, it had seemed like the roof had been fixed, but that was only because rains had not been heavy and substantial enough to travel through layers of bad roofing. I vowed not to get the interior ceiling fixed again before I was certain the roof was no longer an issue. Roof Right got the job because I heard what I had been waiting for...his assessment of the issue was greater than anyone else's. The day after the roof was fixed, we had 1-2" of heavy rain. I think I can safely say after that deluge and a bone dry interior that the roof was done right. Thank you Odi and Roof Right and the angie's list community that directed me to them.
Description of Work: Fixed an ongoing leak between two different roof surfaces...an asphalt shingle on the main house and a rubber roof on the structure in the rear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Shontae C.
09/2012
5.0
gutter cleaning, roofing
  + 0 more
leaning fquired about gutter covers and Doug too
Description of Work: I called Right Roof after the big storm we had on June 30th. A few tree limbs had fallen hitting the house. We noticed the soffit and gutter on one side of the house was leaning downward. I was just looking for someone to come and check things out. I figured I would have to call a couple of places, but two calls in Roof Right gave me an appt. for the following week. Doug came out I showed him the soffit and basically told him limbs had fallen but we didn't know if there was any damage, so we were totally trusting him to check it out. When he came down he told us what damage he saw and also suggested some maintenance things. I inquired about gutter covers and Doug took the time to show me the product and explain the process, he even suggested I check the website for coupons. After speaking with our insurance company for the storm damages, I called Roof Right to schedule the repairs and to get a quote on the gutter covers. Doug cam back out to measure for the covers and within a weeks time he was back to do the repairs and install the covers. Doug was great!! He was on time and finished in the time he told me he would be. I would call Roof Right again with no question. The guys in the office were great, Doug was great, the whole experience was flawless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Deborah S.
09/2012
5.0
roofing
  + -1 more
We originally had Roof Right coming out to determine where the leak was in the bathroom ceiling. While we had some chimney work being looked at it was discovered the flashing round the chimney was faulty. The Roof Right repair specialist was prompt and professional. He determined the roof vents were faulty along with the vent pipe gasket was worn. He checked the chimney flashing and determined that was also in need of repair. He also recommended a Whirley Bird Vent either be replaced or removed. We were giving a fair estimate. We were able to set up an appointment the next week. The repairs were made, there was a little more damage in the vent area then first thought. The specialist took care of it. Great job on clean-up. We have had some showers, haven't seen any additional signs of leaking in the bathroom. Waiting for a heavy rain fall to see about the repairs on the chimney flashing. We would use Roof Right again and would recommend this company.
Description of Work: We had a leak spot showup on the bathroom ceiling. And during a heavy rain water would come into the basement around the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JULIA D.
09/2012
5.0
roofing
  + -1 more
Overall I was pleased with their perfomance and noticed that a neighbor has since used this company on my recommendation.
Description of Work: First visit was to a**** condition of roof. Following day repairs were made to the roof and exhaust fan pipes. I was very pleased with their response and kleeping me informed with needed repairs. Noticed that a neighbor has since used this company on my recommendation. It was discovered that the exhaust fans didn't extend beyond the attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

susan C.
09/2012
5.0
roofing
  + -1 more
The roof tech and did a thorough roof inspection. He took pictures and spent time going over the issues he found and detailed my options. He was punctual, quick, and efficient which was much appreciated as I'd taken time off from work to be home for this. I was happy enough with the inspection to go ahead and book Roof Right for the needed repairs. I've had no problems and unless something changes will continue to use Roof Right.
Description of Work: I booked a standard roof inspection - I don't have the list of the points covered in front of me, but recall that it was fairly comprehensive and included both points outside on the roof itself as well as areas inside the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Sharon J.
09/2012
5.0
roofing
  + -1 more
When having a company work on your home, you hope for true professionalism. Today's work standards, even materials are not what they were in days gone by. Well; I found a Roofing Company, that must be second to none. Professionalism from the first call to get an estimate. Absolute promptness and courtesy with every step. From meeting the sales representative (Jason) for an estimate. Meeting Jason entailed a full sample of materials that would be used, explanation of all questions. Friendly and willing to show, draw, and treat myself and my daughter as if we were family. The full estimate was divided into 2 contracts showing the materials and work we had asked for, and divided to allow us the opportunity to extend our plans further. These estimates were furnished to me by end of day. Jason; thanks! And not to forget Shaun in the office setting everything up; and the same professionalism. The materials were neatly delivered on the date promised. The work was started on the date promised and completed the when promise. inspected, cleaned up beyond my own expectations. The crew doing the actual roofing were courteous and detailed. Everything is excellent! And again; thank you Roof Right. I hope that if you are looking for roof repair or replacement; that you take the time to read this and understand...professionalism still exists. Sharon
Description of Work: Complete roof replacement. Repair of plywood that was expanding and buckling, to include the soffits, gutters and drain spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Thomas M.
09/2012
5.0
roofing
  + -1 more
Responded to special for roof shingle blow off. Provided inspection and outlined several other repairs needed. work was done so quickly I wondered if he did anything at all. But upon inspection he did do what he said he was going to do. mentioned that the gaskets on two vent pipes were bad and needed to be replaced. I agreed as I was having water leaking along the pipes. after looking at the repair couldn't really determine what was replaced, but leaking seemed to stop. Quote for other work seemed high to me and I didn't have that done.(wanted to get other bids) the contractor was located almost 2 hours from my property and perhaps had to factor in driving time etc. Seemed honest and knowledgeable.
Description of Work: Reattach blown off shigles. install gasket on vent pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Edward W.
09/2012
5.0
roofing
  + -1 more
Cleaned gutters as advertised in the "Big Deal" - prompt and professional. Inspected roof and made recommendations for maintanence. This company does not specialize in slate, so they did not do the repairs. Their honesty is appreciated.
Description of Work: Gutter cleaning and roof inspection - "Angie's Big Deal"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Roof Right, Inc.
I am not sure why that was conveyed to you regarding the slate but we are experienced experts with slate from restoration, removal, reinstallation & installation. Please contact us and we will gladly come visit you again.

David H.
08/2012
5.0
roofing
  + -1 more
All work performed to satisfaction. I would use again and did.
Description of Work: Performed inspection; disconnected downspouts for Roto Rooter and reconnected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Judy S.
08/2012
5.0
roofing
  + -1 more
Everything went very well. Easy to set up an appointment for the repair. The roofer arrived on time, was very professional and did a good job. Very pleased with the service.
Description of Work: Replaced several shingles that had blown off the roof. They requested a photograph so they could match the color. The color I had is no longer available, but what they brought matched it pretty well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kerri P.
08/2012
5.0
roofing
  + -1 more
They were very professional and generally punctual. The same person that did the estimate also performed the repairs which is comforting so nothing gets lost from the inspector to the repairman.
Description of Work: They repaired a minor roof leak. Also they did a roof inspection and repaired the (very) minor things that could cause a leak in the future.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

jason C.
08/2012
5.0
gutter cleaning
  + -1 more
We were satisfied with the work. We’ll maybe use them again this coming fall once the leaves start falling.
Description of Work: We purchased a Big Deal for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Amanda T.
08/2012
5.0
gutter cleaning, gutter repair, insulation, roofing
  + 2 more
Purchased the gutter cleaning online. Booked the appointment. Gutters were cleaned. Estimate and photos were provided for pressing issues with needed roof repairs. Booked the roof repairs. Roof repairs were made. An additional estimate was provided for roof replacement, roof vent, and attic insulation.
Description of Work: Purchased a discounted gutter cleaning for Roof Right via Angie's List. We were able to set it up right away. We were not required to be home which was awesome. They also expected our roof and immediately send us photos and an esitmate for pressing problems. We also scheduled them to come out and make those repair which were timely and complete. We have an additonal estimate for total roof replacement and attic insulation, which we will be doing in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason W.
08/2012
5.0
gutter repair
  + -1 more
Tim was very proficient at his job. I explained to him exactly what I wanted and he wrote up a quote very promptly. They are definitely in the top 5 of the companies I am researching right now. And if all goes well, I may have them do my roof when it's time.
Description of Work: I called them for an estimate for gutter replacement and augmentation with leaf guards. Tim was the rep that came out. He actually called me in the morning to let me know he had truck problems and was going to be a bit late. I am ok with that sort of thing so long as it is communicated well.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt A.
08/2012
5.0
gutter cleaning, roofing
  + 0 more
They did a great job.I was able to schedule an appointment within a few days and they showed up perfectly on time .They recommended some minor roof repairs that they did on the spot. I will us them again and I highly recommend them!!!
Description of Work: Cleaning gutters as well as cleaning some storm debris off the roof and minor roor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patrick K.
08/2012
5.0
roofing
  + -1 more
The salesman was professional. He was somewhat knowledgeable, but lacked a little bit of experience. However, I was impressed with his company. The only catch was that I was also impressed with another company. However, I would seriously consider Roof Right to do other projects around my house.
Description of Work: Just obtained a roofing estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard Z.
08/2012
5.0
roofing
  + -1 more
Roof Right was one of the three companies I contacted about replacing the roof on my home. My existing roof was 26 years old, and I was having trouble with water leaking around the chimney. Jason came to my home to make an assessment. After making a thorough evaluation, he sent me a very fair bid on the job. Daniel and his crew completed the job in one day and did a thorough clean up afterwards. Bottom line: I was very impressed with Roof Right and their very professional staff.
Description of Work: Roof Right did a complete roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Ginny F.
08/2012
5.0
gutter repair, roofing, siding
  + 1 more
They were very responsive - they actually reached out to me after I bought the Big Deal. They showed up on time on the day of, and were very professional. They also helped me by pointing out few other things that I needed, including tightening my gutters and caulking/sealing around a window, and nailing down some loose siding. They also replaced two additional vents/pipe collars on the roof, one for the kitchen and the other for the furnace. Very pleased and would highly recommend!
Description of Work: I bought the big deal for a pipe collar replacement, as all the vents on my roof are old and having some leaking issues. They applied the deal to my first replacement, and then charged for the other 2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Fiona B.
07/2012
5.0
roofing
  + -1 more
We had minor leaks in the upstairs ceilings in two rooms and a hallway. Roof Right did initial inspection for $59 (Angie's List) and then we had to wait about 6 weeks before they could do the repairs - they showed us pictures taken during the inpection of what had to be done. They came when they said they would and did the work; were pleasant and cleaned up after themselves - since I know nothing about roofs, and was not about to traipse up to the roof, the only way I can tell that the work was done is that the leaks have now stopped and we have developed no new leaks since then - 8 months later, despite the big storms we've had of late. The only issue we had was that during the next heavy rain a few days after the work was completed, the upstairs hallway leak was still a significant issue. I called Roof Right, and they had somebody out within 3 days to fix an area of the ridge vent that had not been properly sealed the first time - this resolved the last remaining leak. I do think they are pricy and they did not give me credit for the inspection, but I'm glad that the repairs did the trick!
Description of Work: Roof inspection; repairs: 4 pipe gasket replacements, re-seal ridge vent, fix a few nail pops, reflashed chimney (about 10ft).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$954

Christine L.
07/2012
5.0
roofing
  + -1 more
Tech was courteous and professional. When he finished he advised that he did an inspection of my roof and offered me a discounted price to do the repairs at that time. I felt it was a little expensive without having the benefit of other estimates but I was comfortable that the work was necessary. I would recommend.
Description of Work: Used them to clean out my gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charles W.
07/2012
5.0
gutter cleaning
  + -1 more
Odi did an excellent job cleaning the gutters of our 2 story colonial. He reworked the gutter covers so that the most hard to reach part was fully covered. Removing and reinstalling the covers was extra charge which was spelled out in advance. The gutters now actually work rather than just watching sheets of water pour off the back of the house. Highly recommended.
Description of Work: Gutter cleaning including removal and reinstall of gutter covers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1621 Hanover Pike, Hampstead, MD 21074

https://www.roofright.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
49631
Trade License Locale
Maryland
Trade License Authority
Maryland: General
Trade License Expiration
05/24/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Skylights,
Doors,
Insulation,
Windows,
Patios,
General Remodeling

FAQ

Roof Right, Inc. is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Roof Right, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roof Right, Inc. offers free project estimates.
Yes, Roof Right, Inc. offers eco-friendly accreditations.
Yes, Roof Right, Inc. offers a 5% senior discount.
Yes, Roof Right, Inc. offers emergency services.
Yes, Roof Right, Inc. offers warranties.
Roof Right, Inc. offers the following services: Slate, cedar, asphalt, fiberglass, metal & rubber roof systems, Durolast, flat roofs, emergency roof repairs, solar tubes, solar fans, gutters, gutter cover, attic insulation, siding (including installation of James Hardie products), & soffit & fascia

Contact information

1621 Hanover Pike, Hampstead, MD 21074

https://www.roofright.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM