At Roof Right, Inc. we have realized customer service and trust are poorly lacking in the roofing industry. That's why our roofing company takes pride in our exceptional service which includes showing up when we say we will, providing a thorough 17-point roof inspection, listening to you so we can make a quick and and thorough diagnosis of your (roofing) problem and cleaning up after ourselves as we work. Additional phones - (877) 778-6844, (410) 374-5923 Locally owned & operated. Financing available. Award winning.
Business highlights
30 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Slate, cedar, asphalt, fiberglass, metal & rubber roof systems, Durolast, flat roofs, emergency roof repairs, solar tubes, solar fans, gutters, gutter cover, attic insulation, siding (including installation of James Hardie products), & soffit & fascia
We have used Roof Right a number of times, with the most recent time involving repair and shingle replacement on our detached garage. Before that, they replaced the roof on our home. They always do an excellent job! We have also recommended them to clients who need roofing services and all were happy with their work.
Description of Work: Repaired and replaced half the shingles on our storm damaged detached garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Gerald B.
12/2012
5.0
roofing
 + -1 more
Totally positive experience with company. There was a necessary extra charge due to difficult access (trees) which equalled the discount, so I wound up paying the standard price for the job -- same as other estimate. They also checked out the condition of my gutters and rain spouts without being asked to, and left an excellent impression of professionalism. I would definitely recommend them.
Description of Work: New asphalt shingle roof for townhome.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Gerald V.
12/2012
5.0
gutter cleaning, gutter repair, roofing
 + 1 more
We had called Roof Right based on Angies List reviews to address water getting behind our gutters on a portion of the roof approximately 30' from the ground. The workers were prompt for their appointment for an estimate. They examined the roof, took pictures, and described the various issues they encountered while reviewing the photographs. Their estimate was higher than some other companies, but we went with Roof Right due to reviews and our comfort level during the estimate. The workers were on time for the job, worked from morning through afternoon, and completed the job professionally. We've experienced no further issues with the gutters. They were polite and left the work site clean and debris-free.
Description of Work: Multiple roof repairs, including extending shingles over gutters, capping ridge vents, collar gaskets, spot replacement of shingles, installation of drip edge, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Robert D.
12/2012
5.0
roofing
 + -1 more
It took a while for them to come out because of Hurricane Sandy, but that was fine. They came out and got the work done quickly. They did a good job.
Description of Work: I bought a Big Deal for shingle repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gertrude H.
12/2012
5.0
roofing
 + -1 more
On another home that I had owned, the little roof over the back porch was leaking and I asked Roof Right to take a look at it and tell me what they thought. I was very impressed with their entire process, received the estimate and made an appointment for them to come and do the work. They showed up on time, were very professional and did an excellent job. After they were done they cleaned up and discussed what was done. The next day I had to call them back because of an issue I was concerned with. They came out that afternoon and made the adjustment and checked to make sure there were no other problems that could pop up. More than satisified with the person who did the work, he was very nice and professional and did an outstanding job. Would recommend this company to others. They are prompt, committed to solving issues and the price was very good.
Description of Work: Had a leak somewhere in the roof that was over the back porch. Had other companies there previously and thought the issue was fixed - but discovered it wasn't. Roof Right came out looked over the roof and told me what they would do to correct this. They had to check a section of the roof where there was not any flashing to stop the rain from coming down into the walls. The gentlemen that repaired the roof, explained all that he did and I was very satisified. We had one issue an he came back and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George B.
12/2012
5.0
gutter repair
 + -1 more
They did an excellent job, the estimate was spot on, I received a discount for being a veteran, and I couldn't have been happier with their punctuality and professionalism. They were two very personable men with a great work ethic. In addition to the gutters, they took some pictures of my roof where it meets with a flat rubber roof covering our three story addition. The photos revealed a number of shingles were broken and the quick repair they did for me at no charge. I was very impressed with this, since we both knew this wasn't going to land them a roofing job today or anytime in the next 3 or 4 years. When it is time to get the roof done they will be at the top of the list of contenders.
Description of Work: They hung approximately 120 ft of 5.5 inch gutter with their leaf guard cover product. They disposed of the old gutter and cleaned things up when they finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,820
Wayne H.
12/2012
2.0
roofing
 + -1 more
Craig was very prompt and friendly, asking several questions and suggesting alternatives to the specifications we provided to him. Unfortunately, we never heard from him again, and he did not respond to further attempts to contact him. While I respect their right to decide that they do not want to perform the work or submit a proposal, it is unprofessional of them not to inform us.
Description of Work: I selected Right Roofing to requested a proposal from to replace our metal roof based on several positive reviews I saw on Angie's List. I forwarded them a set of drawings and specifications for the work we wanted done. Craig came out to review the project and discussed it with my wife.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Response from Roof Right, Inc.
Unfortunately Craig also had a like level of difficulty trying to reach you. Not sure what happened but we will be more than happy to reassess the situation and hopefully service your roofing needs with the utmost professionalism. Thank you for your understanding and patience.
Bonnie H.
11/2012
5.0
roofing
 + -1 more
They were prompt, polite and thourough. Re., the estimated, I found much better deals elsewhere.
Description of Work: Performed a roof inspection for me. They also supplied me with a repair and replacement estimates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Sanford J.
11/2012
5.0
gutter repair, roofing
 + 0 more
They were outstanding. We had to work with them from a long distance and they supplied before and after photos. They were very respectful and helpful with an elderly father in law. They spent a good deal of extra time to accommodate my father-in-law and us. I would highly recommend them.
Description of Work: They replaced a whole roof, gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RAMONA S.
11/2012
5.0
roofing, chimney repair
 + 0 more
Roof Right was courteous in their dealings with us. They protected our shrubs from falling shingles. They cleaned up the area.
Description of Work: Roof Right replaced the chimney flashing, the flash on the dormer, pipe boot, and a window apron. They also removed the old shingles and replaced the roofing on two porches.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Helen S.
11/2012
5.0
roofing
 + -1 more
They did an amazing job, they worked with me on what I wanted done. they were very patient and professional. They were always on time and clean. They did everything I asked of them and much more. I was so impressed with their service and I HIGHLY recommend them to others!
Description of Work: They replaced the roof for my entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Response from Roof Right, Inc.
Hello Customer, We truly appreciate and value your positive feedback. We pride ourselves on servicing our customers with the highest level of care and top notch quality service. Roof Right customers are considered our Roof Right family. Thank you for the positive feedback and recommendations. We are Here to Serve.
ANITA H.
11/2012
5.0
roofing
 + -1 more
The estimator was punctual, cordial and professional. The crew came on the day appointed and replaced the slates as requested and as described.After the work was performed the company called me to ask whether I was pleased, which was a very nice touch. The work took care of the roof problems I had.
Description of Work: RoofRight inspected my roof and replaced a number of slates. The price was fair and in line with other estimates I received.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Roof Right, Inc.
Hello Customer, Thank you so very much for submitting your positive feedback, it truly makes us ecstatic when our customers are satisfied, please do refer us to your friends & family. We are Here to Serve. Thanks again!
Lise S.
11/2012
5.0
roofing
 + -1 more
Company was very professional. Followed up after estimate was given to see if there were any questions.
Description of Work: Received an estimate for a new roof.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Todd F.
11/2012
5.0
gutter repair, roofing
 + 0 more
I called Roof Right to replace two leaking boots around drain vent pipes. I had recently replaced some plumbing, including the vent pipes, myself. I needed the repairs done right away, but they could only schedule my job several weeks out. However, they managed to make the repairs I needed, in addition to re-attaching sever drooping gutters, within a few days of calling.
Description of Work: Roof Right replaced two leaking boots around vent pipes and re-attached several drooping gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Roof Right, Inc.
Hello Customer, We are incredibly pleased when our customers are satisfied and we most warmly welcome you to the Roof Right Family. We are here to serve.
Annette B.
11/2012
3.0
roofing
 + -1 more
Purchased their deal of 59.00 for 17 point roof inspection. Spoke with someone at company to get them to come out and check our roof they indicated it would cost 125.00 for inspection which is interesting because their page states they give free estimates. I was informed that if I know what the problem is they check it out and give free estimate, but if I was not sure what my problem is I would have to pay for them to inspect. Secondly, they could not get to us until 12/17/12 or sometime in that range to even inspect, I stated it was too long of a wait, they informed me I could get a refund of the deal I purchased. So that's what I did.
Description of Work: Roof inspection
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
$59
Response from Roof Right, Inc.
Hello Customer, We apologize we could not service your roofing needs sooner. Due to the flood of calls from the results of hurricance Sandy our normal lead time was extensively magnified. We are here to serve and hope we can assist you in the future.
KAREN B.
11/2012
5.0
roofing
 + -1 more
They were informative and helpful. They did a great job.
Description of Work: I purchased a Big Deal for a roof inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Jacqueline W.
11/2012
5.0
contractors, roofing
 + 0 more
From the first visit of the company representative who gave me the estimate to his final visit to check the job, he was clear and open. I did call to ask about the 5% discount offered by Angie's list, and although he had not known about that, he checked and got back to me very quickly to say that I was correct. He warned me in both speech and writing that extra plywood might be needed, at extra expense, and he explained why that decision could not be made before the old shingles were stripped. The workers were extraordinarily efficient, finishing the job in one day. I was left feeling that I had made a wise investment and received excellent treatment (and with tropical storm Sandy due just a few weeks later, that feeling was intensified).
Description of Work: This job included removing two layers of old shingles, replacing the old plywood, installing new shingles, and adding side vents to protect against the dry rot that had infected the plywood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,100
Merle K.
11/2012
5.0
roofing
 + -1 more
After a major storm, we had a roof leak. I called the roofing we had used a few years before, and they weren't making appointments - too busy. I found Roof Rite on Angie's list. Someone came to the house within a couple of days, found the problem, and fixed it. I was extremely pleased.
Description of Work: minor roof repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathleen L.
11/2012
3.0
roofing
 + -1 more
Not sure how to answer this. I will call Tim one more time and then will have to check Angie's List for another roofer.
Description of Work: I bought the deal for roof inspection. I knew I had a leak but not sure where. Tim found it. He gave me options as to what work should be done. I have an addition and he gave me 2 options for that also. I thought about getting other estimates, but then decided since they were rated high on Angie's List I'd just let them do the repairs, and just fix it. Called Tim and left message on his voice mail that I decided just call me to set up day and time to fix it - but he has not returned my call. That is a disappointment since I was contacted right away when I bought the deal. I answered no to the question if I would use them again because I haven't had a response,
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$59
Response from Roof Right, Inc.
First may we convey we deeply appreciate you and value you as a customer. Unfortunately the initial phone number you provided making your coupon purchase was not your phone number, I assume incorrectly entered. We truly understand your initial dismay in thinking we were ignoring you. We fortunately found an additional number you provided during our first visit to assess your roof issue and Tim will be contacting you expediently. Thank you again for using Roof Right. We are here to serve!
Melissa F.
11/2012
5.0
roofing, chimney repair
 + 0 more
Did a great job on the flashing. Thought the pricing was a bit on the higher side but work quality was great and the workers were very helpful.
Description of Work: roofing repair and chimney flashing to sell home.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michael K.
11/2012
5.0
roofing
 + -1 more
If it were possible to give this company a grade higher than an A I would have done so. First, responsiveness. After seeing the storm damage on Tuesday, October 30 (when the storm was still affecting the area and when I still had no power) I called the company based on Angie's List reviews. Jeff answered the call and took down my info, promising to call me back later that afternoon to schedule an estimate. It took him about four hours to call back (reasonable given the volume of calls he must have received) and was able to schedule me for an estimate the next day, sending me an emailed confirmation. The next day I met with the estimator, Odi. He was througouhly professional and courtesy, walking the entire roof and going into the attic in search of the source of the leak. He took pictures and showed me all of the various issues (most were as a result of sloppy work from the builder) and gave me a written estimate. I asked to be put on their calendar for the fix; next available timeslot was November 27th. I took it and asked to be contacted if they had an earlier opening. The next day I received a call letting me know that they could do the work the following day, Friday, November 2nd. That morning, I took a closer look at the emailed version of the estimate and noticed that the request to re-nail all of the flashing (not just the part that had blown off) was not specifically listed. I emailed the company back about this question and got a call back from Odi. He noted that he would add it to the estimate (I guess I hadn't been clear enough that I wanted it down at the time of the repair) and would not charge anything extra. On Friday, November 2nd the repairman came and spent what looked to be about six hours working to fix the entire list of problems from the estimate. I received a second call from Odi letting me know that, after he had spoken to the repairman himself, he asked that the repairman return to my house to add some addition sealing to one of the vent stacks. This man drove up to my house just as I was returning from work so I had a chance to meet him-again, extremely courteous. He spent another 45 minutes or so on the roof, taking pictures of the work that he had done. So, I noticed the problem from Sandy on Tuesday, and by Friday afternoon the problem was corrected completely to my satisfaction. A wonderful, almost amazing experience given the scope of the storm.
Description of Work: A portion of soffitt and flashing were blown off during Hurricane Sandy. In addition, the results of a leak was seen near a vent stack during the storm. Roof Right fixed these problems, as well as re-nailing the ridge vent, adding shingles to correct a poor builder installation of roof vents and flashings and face nailed all of the flashing (which had also been poorly installed by the builder) so as to reduce the risk of future blow offs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Arthur and Lynne C.
10/2012
5.0
roofing
 + -1 more
The repairmen arrived on time & finished the job quickly. They even came back the next day & gave us a free estimate for whenever we're ready to replace the roof.
Description of Work: Provider replaced a leaky vent pipe collar
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Kathy F.
10/2012
5.0
contractors, roofing
 + 0 more
I called for an estimate and was contacted the next day by Jason (a very nice young man). He arrived at least 10 minutes early for our appointment. He did a very thorough inspection - went on the roof, into the attic and looked at the roof from a distance. He prepared an estimate on the spot, sat down with me and explained the whole process and showed me samples of the products they would be using. The price was comparable to my other estimates, so I decided to sign the contract that day.He took a deposit and told me they would contact me to schedule the job. The schedule date was 17 days later, which turned out to be two days before Hurricane Sandy arrived ( a very good time to have a new roof!) The crew arrived at daybreak and got right to work. They were friendly and courteous.The whole job took about 5 hours and when they left, there was no evidence that they had been there (except on the roof!) Great clean up and great all around experience. I highly recommend these people. They have restored my opinion of contractors.Thanks, Roof Right team!!
Description of Work: Removed shingles. Installed Ice and Water Shield on eaves, fan, pipe and entire front porch Installed new pipe collars and gasket and painted pipe Installed new drip edge and flashing Installed new 30 year shingles and a solar exhaust fan Replaced about 2 sheets of plywood Removed and disposed of old roofing Cleaned area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,425
Emund K.
10/2012
5.0
gutter cleaning, roofing, skylights, doors
 + 2 more
What can I say...it went well and doesn't leak!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: Replace roof on an approximately 25 year old house...which I overbuilt with my own hands plus the hands of my wife and older sister! Half of the roof had to have all the 3/4" tung and grove plywood replaced....that side was 5 years older and had 2 large ski lights that needed to be removed! This entire roof was 50' in the air and about 55' X 30'....all 2"X12" beams....it was very overbuilt....taking about 20 hours to do the job....with 3/4 of the time spent in taking it apart!!!!! They were the hardest working men that I have ever seen!!!!!! I payed for the 25 year 3 tab shingles....brown..which really looked good....so high though that it can't be seen mostly! Everyone that was on top...loved it....stairs and a trap door lead to the top....the workers mostly used long ladders to get on top! They installed gutter guards and all other kinds of extras! I do feel bad for Jeff because I know he felt that I was mad with him....not so...I had a 6 hour neck- spine operation about 3 months before and was in heavy pain...most of the time! I did cut off a 15' long flag pole...which was on top of the chimney...before he showed up and it fell on my right shoulder and I almost rolled off the roof with this 50 lb thing.....my doctor hates me!!!!! Jeff and his crew of about 12 men worked for over 20 hours...in two days .... they worked so hard...I have never seen men work so hard and fast and do such a good job....just wish that I didn't scare Jeff from my hard looks and words from the pain.....his men we hard...it didn't seem to bother them....the whole crew was wonderful....wish that I could work with them...but it would kill me!!!!!!! Sorry Jeff for looking so mad all the time....he is really a nice guy...I don't think that many could handle me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Edmund P. Kunkel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Sarah C.
10/2012
5.0
roofing
 + -1 more
a good job, and now that my parents no longer have the covers i would happliy hire them again...
Description of Work: They cleaned the gutters on my parents house, it was a gift to my parents from me. however i was unaware that my parents had gutter covers on them (they were cheap/ broken and no longer working) the company had to charge double the prive just to take them off... on the companys behalf it was stated on the coupon.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Skylights,
Doors,
Insulation,
Windows,
Patios,
General Remodeling
FAQ
Roof Right, Inc. is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Roof Right, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roof Right, Inc. offers free project estimates.
Yes, Roof Right, Inc. offers eco-friendly accreditations.
Yes, Roof Right, Inc. offers a 5% senior discount.
Yes, Roof Right, Inc. offers emergency services.
Yes, Roof Right, Inc. offers warranties.
Roof Right, Inc. offers the following services: Slate, cedar, asphalt, fiberglass, metal & rubber roof systems, Durolast, flat roofs, emergency roof repairs, solar tubes, solar fans, gutters, gutter cover, attic insulation, siding (including installation of James Hardie products), & soffit & fascia