Roof Right, Inc.

Roofing, Gutters, Siding,

About us

At Roof Right, Inc. we have realized customer service and trust are poorly lacking in the roofing industry. That's why our roofing company takes pride in our exceptional service which includes showing up when we say we will, providing a thorough 17-point roof inspection, listening to you so we can make a quick and and thorough diagnosis of your (roofing) problem and cleaning up after ourselves as we work. Additional phones - (877) 778-6844, (410) 374-5923 Locally owned & operated. Financing available. Award winning.

Business highlights

30 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Slate, cedar, asphalt, fiberglass, metal & rubber roof systems, Durolast, flat roofs, emergency roof repairs, solar tubes, solar fans, gutters, gutter cover, attic insulation, siding (including installation of James Hardie products), & soffit & fascia

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.8883 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 351-375 of 883 reviews

Willie B.
08/2013
5.0
gutter repair, roofing
  + 0 more
They came out and did a good job and I have used them again. They also came back for some gutter work for me.
Description of Work: I purchased a Big Deal for $125 for Shingle Blow Off Repairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rhonda R.
08/2013
5.0
roofing
  + -1 more
Roof Right Inc were great. Even though they were backed up they managed to squeeze me in and they did a great job. To my knowledge I haven't had any more problems with the roof.
Description of Work: I used Roof Right Inc for roofing service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Adrienne W.
08/2013
5.0
roofing
  + -1 more
Tim was terrific. He called to say he would be a little late and when he arrived he got right to work. He didn't try to pressure me into a new roof but gave me a realistic picture of how much time was left on the current one and a rough ballpark figure for replacement. Great service from Tim and Roof Right. Will certainly be calling them back when we get in gear to replace the roof.
Description of Work: I purchased the Angie's List deal of $65 for pipe collar repair and that's exactly what I got!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Rosemary I.
08/2013
5.0
insulation, roofing
  + 0 more
I contacted several different companies to install a new roof & attic insulation. Roof Right sent out Joe Bowers to give us the estimate for the work we needed. Joe was great, he did a thorough inspection of the roof and in the attic to see what was going to be needed and then sat down with us and laid out all our options. He really took the time to answer all of our questions and explain how the job would be performed. Doug Mott contacted us when the materials were to be delivered and set up the date for the work to begin. The crew that did the work was on time and got right to work. They were very professional and were very well organized. They took care not to damage the shrubs & lawn and kept things neat while doing the work. The insulation crew did a great job as well and was very quick. The entire job was completed in a little over six hours and they did a very good job cleaning up before leaving. They only snag, if you want to call it that, was that the technician that was to install the bathroom vents only had one kit with him so he had to come back on another day to install them which Doug did. This was no inconvenience for us at all. My Wife and I were very very pleased with the job and would gladly recommend to anyone to use Roof Right. Thanks to Joe, Doug, and all of the guys who were involved with our new roof! It was worth every penny.
Description of Work: Installed new roof and attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,480

Colleen J.
08/2013
5.0
roofing, skylights
  + 0 more
Fast - within week avaiabilty. Professional - I had to push date several times because of settlement slips and they were very cool about it. Clean - I wasn't even sure they had been there as it was so clean around my house.
Description of Work: town house roof replacement with two new skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Deborah B.
08/2013
5.0
roofing
  + -1 more
I had a problem with a leak in one spot which continued after I had the roof replaced. He went to the exact spot, took a picture, and showed me what the problem was. There was some additional work required to fix the leak but Odie fixed the leak, took before and after pictures, and I haven't had a problem with it since! It was wonderful! While he was up there, he also took some pictures of problems on the neighbors roofs and emailed them to me so I could forward them to the neighbors. They are so good! I continue to recommend them to others!
Description of Work: I purchased a Big Deal for $65 for Pipe Collar Repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Frederick A.
08/2013
4.0
gutter repair, roofing
  + 0 more
I did not choose them. Their price was approx. 125% higher than the 2 other quotes.
Description of Work: Quoted a price to replace a 30' downspout, 2' down spout, add a 12' of down spout and add 16' of gutter & a 10' down spout. A full day of work for 2 people.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,600

Response from Roof Right, Inc.
We are sorry to understand that you drew a conclusion without contacting us first to discuss why our price was higher than the others, there are a variable of reasons from quality of product to professional installation. Those would have been relayed to you the day we were scheduled to come out and provide the estimate but you did not meet us there. Not a big deal, we would have loved to have disclosed to you why we may yet not be the cheapest but we are the best, providing high quality products, installation and service. Hopefully, in the future, if you reach out to us again for an estimate, we can discuss the proposal before any conclusions are drawn. We would love to still earn your valued business. Feel free to call us anytime, we are Here to Serve.

Esther G.
08/2013
5.0
roofing
  + -1 more
Signed up for one of Angie's "specials". Contacted within 2 days and appointment set. Repairman arrived early, completed task in very short order. Inspected the remainder of the roof for further damage and found none. Very professional. Job well done.
Description of Work: Replaced shingles blown off in last storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Houshyar K.
08/2013
5.0
gutter cleaning, roofing
  + 0 more
They were able to come over earlier than expected and completed the job on time and cleaned up quite nicely.
Description of Work: They cleaned our gutters and offered solutions for fixing few minor issues with the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Roof Right, Inc.
We are pleased to know of your satisfaction. Please let us know how we may serve you in the future. We thank you very much for your business.

Catherine S.
08/2013
5.0
roofing
  + -1 more
They were really great. I talked to other roofing companies to get estimates and I was super thrilled with the way they talked to me. They did not try to sell me a bunch of other things that I did not ask for.
Description of Work: Roof Right Inc. installed a fan so that I can have a ventilation in my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. Welcome to the Roof Right Family of cherished customers!

LAKSHMAN P.
08/2013
5.0
roofing
  + -1 more
Overall the experience was pretty good and their price was reasonable. They came on time and did their job. I would like to recommend them.
Description of Work: I used Roof Right Inc. They fixed a couple of my roof’s shingles that were blown out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. Welcome to the Roof Right Family of cherished customers!

Laurie D.
08/2013
5.0
roofing, chimney repair
  + 0 more
Great. The company was very attentive to my need to fix a leaky pipe on my roof. All seems well and the leak is gone.
Description of Work: Fixed flashing and chimney pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. Welcome to the Roof Right Family of cherished customers!

Regina L.
08/2013
2.0
roofing
  + -1 more
So i called on Friday, August 9th and explained that i needed someone to inspect my roof as after the last rain storm, water had leaked into my bedroom and hallway. The woman i spoke with proceeded to ask me all the standard information, name, address, county where i live, home phone, cell phone, email etc. It took about 5 minutes (seemed longer). Then she said, OK someone will call you to schedule a time to come out. I said you just took all this information, but now you can't schedule me an appointment? She said "no, the person who needs to schedule the appointment is busy but you should hear back from someone by Monday". I said today is Friday, and i won't hear from anyone until Monday? Well when do expect someone will be able to come over, as i am concerned that it may rain again. She said' we are really busy and it will be at least a week!!!' I said, it will be at least a week just to inspect the roof and then i have to wait more time to have the work done. She said that's right- we are really busy . I said i have called 3 roofing companies for estimates and you are the first to tell me that i can't be seen for at least a week. CLEARLY YOU DON'T NEED MY BUSINESS
Description of Work: no service was provided- could not provide estimate in a timely fashion

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Roof Right, Inc.
We are sorry to hear of your disappointment. The fact is all businesses have a level of capacity termed as a "lead time" and yes our lead time is one week due to work load or current capacity. We certainly want every customers business and we have to be fair in using the order of customer contact which creates a schedule with a set level of daily capacity for appointments. We are sorry we could meet your expectations of immediate service.

Joan B.
08/2013
5.0
roofing
  + -1 more
I was very pleased with the whole process from the initial contact right through the follow up after the job was completed. Every thing was explained thoroughly and all questions were answered.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,850

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. Welcome to the Roof Right Family of cherished customers!

Mark F.
08/2013
5.0
roofing, chimney repair
  + 0 more
Very professional and thorough. I needed an additional collar and they put one on at no charge!
Description of Work: I bought a big deal for a Pipe Collar Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers!

Linda B.
08/2013
5.0
roofing
  + -1 more
shrubs, just a new roof. I would strongly recommend this company to anyone wanting exceptional customer service, working with a very pleasant and responsive staff, reasonable (and comparative rates), and professionalism.
Description of Work: This company has the best customer service and pride in their workmanship that I have ever encountered. I contacted them while deployed with the Army in Afghanistan and requested a roof estimate prior to my arrival back to Maryland. Rick Stultz and Jeff Quante knew that I was eager to come home and start our home upgrades and through a few emails and a quick visit to their store to pick out the color of shingles my new roof was installed before I was over my jetlag. In fact, when my husband and I came home from work we saw a beautiful roof and no evidence that they had even worked in our yard...no trash, no nails in the flower beds or mulch, no old shingles in the

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction and happiness with our services. It gives us great pride to welcome wonderful customers like yourself to the Roof Right Family. Thank you for your kind recommendation and enjoy your new roof!!!

Ross E.
08/2013
5.0
roofing
  + -1 more
It went great. They were prompt and had great service.
Description of Work: This was a Big Deal for Pipe Collar Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers!

Greg Y.
08/2013
5.0
roofing
  + -1 more
The estimator was right on time when he said he would be there. Spent plenty of time to understand what I was looking for and did a thorough job in evaluating the current condition. Estimate was a little slow in coming - a little more than a week. I will consider them again when I'm ready for the other work to be done.
Description of Work: Originally called for estimate to wrap trim. While on site for that estimate, I also asked for a quick one on roofing and siding. He was thorough, including getting up on the roof to look. Based on his findings he recommended that the roof needed priority attention. Received estimate on the roof, but it was higher than another and I went with the other company. Also received estimates on the other work, but did not go with that since I didn't have the money for all that.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Roof Right, Inc.
We thank you for the opportunity of servicing you and hope we can do business in the near future and prove our superior level of service to you. We value customers such as yourself who appreciate professionalism and business integrity. We will look forward to future opportunities of doing business with you. Thank you for your consideration of Roof Right!

Michael L.
08/2013
5.0
contractors, roofing
  + 0 more
The entire experience was very professional, from the technician, Rick, to large crew that performed the work. They were very organized, completed the job in one day, and left the property exactly as they found it. Not even a stray nail on the ground. The materials used were of very high quality, and the appearance of the roof is more than expected. I'd recommend Roof Right to anyone needing roofing services.
Description of Work: Removed old roof, replaced roof wood as needed, installed new roof and attic fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers! Thank you so very much for your valued business and recommendations!

Becky G.
08/2013
5.0
roofing
  + -1 more
Roof Right did an outstanding job at a good price. They were on time and professional in every way.
Description of Work: Repaired four pipe collars with ups IPS repair gaskets and sealant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers! Thank you so very much for your valued business and recommendations!

Paul S.
08/2013
5.0
roofing
  + -1 more
Doug Mott, the repair specialist, did a great job. He was very professional and clearly has mastered his craft. Everything went well and would not hesitate to obtain his services in the future.
Description of Work: Total inspection and evaluation of roof. Fastened and sealed ridge-vent. Added gaskets to the pipe boots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers! Thank you so very much for your valued business and recommendations!

BRIAN K.
08/2013
2.0
roofing
  + -1 more
On 6/18 requested an inspection for roof repair or replacement. Very responsive and received a repair estimate by 6/20. Afterwards everything went down hill. On 6/21 I requested a replacement quote since the company suggested the roof only had 2-3 years left on it. They said they would get back to me. On 7/3 I sent a follow-up inquiry, reiterating what I requested on 6/21 and heard back that day that they would get back to me. Today is 8/1 and I still haven't heard back. I have a leak in my roof that is dripping water into the kitchen so I would have liked to have had this repaired by now. To me this is another instance of a contractor turning down a small job to go after a larger job since the roof I need replaced is a secondary roof. If it was a $7K job versus a $1K job I doubt my requests would be falling on deaf ears. Since in the end, I still have leaky roof and no response I have no other choice but to grade them with a D. The reason I'm not giving them an F is initially things were off to a good start and I believe based on interaction that they are not into performing work that doesn't need to be done which is admirable. However, it is going on 7 weeks since I initially contacted them, I've followed up multiple times, and they still haven't come out to give me a replacement quote. I was going to use them for sure, I just wanted to make an educated decision between plugging a hole that will last for 2-3 years or replacing the entire secondary roof. My advise is not to bother calling them if you need anything done timely. I'm back to square one in looking for a roofing company and will not recommend to anybody.
Description of Work: Provide an inspection and a repair/replacement estimate.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
2.0

$1,300

Response from Roof Right, Inc.
We are very disappointed to know of your unhappiness with our services. However, customer service never received one request from you regarding your inquiries. Sometimes the field technicians can miss their calls being on the roof tops and hence why they have the customer service team to care for all our customers. I deeply apologize that the technician failed to respond to you. I assure you it was by no means intentional. I would be glad to discuss the matter with you should you decide to forgive us of our mishap. We truly care about you & hope you will reconsider understanding that sometimes people do make mistakes. We are here to serve our customers.

andrew C.
08/2013
5.0
roofing
  + -1 more
I initially chose Roof Right for a roof repair (leak) because they seemed to be the most thorough and honest of the companies I solicited bids from (they were not the cheapest, but were in the same general range of the others). Once it became clear after the initial repair was completed that the whole roof should be replaced, they were very fair about crediting most of the cost of the repair to the roof replacement even though some of the work had to be redone.
Description of Work: Replaced asphalt roof over addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers! Thank you so very much for your valued business and recommendations!

Don K.
07/2013
5.0
roofing
  + -1 more
It was an Angie's List Big Deal that I purchased. When they came, they did a good job. What happened was that there wasn't any shingles but they found out that there was a couple ready to go and they took care of that so it saved me from happening. The lady across the street told me that my shingles were loose because she's directly across me and I have a 2-storey house that's why I got a hold of them. They weren't loose but they were getting ready to be loose and they took care of it. There were no extra charges. They came when they said they were going to. They're in the business that do roofs and they could have said that my roof is bad and do this and this but they came, took care of business, did not charge me an extra nickel and I was very happy.
Description of Work: Roof Right Inc. came out and fixed the shingles on our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers! Thank you so very much for your valued business and recommendations!

Rebecca S.
07/2013
5.0
roofing, replacement windows
  + 0 more
Very good experience. Professional and thorough. I had 3 estimates, Roof Right was in the middle. I chose them because I felt they were the most thorough when giving an estimate. Everything went like clockwork and they cleaned up really well.
Description of Work: Replaced roof, vents and caulked windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,725

Response from Roof Right, Inc.
We are very pleased to know of your satisfaction which gives us great satisfaction in return. It is our continual goal to exceed our customers expectations with superior service and professionalism. Welcome to the Roof Right Family of cherished customers! Thank you so very much for your valued business and recommendations!

Contact information

1621 Hanover Pike, Hampstead, MD 21074

https://www.roofright.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
49631
Trade License Locale
Maryland
Trade License Authority
Maryland: General
Trade License Expiration
05/24/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Skylights,
Doors,
Insulation,
Windows,
Patios,
General Remodeling

FAQ

Roof Right, Inc. is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Roof Right, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roof Right, Inc. offers free project estimates.
Yes, Roof Right, Inc. offers eco-friendly accreditations.
Yes, Roof Right, Inc. offers a 5% senior discount.
Yes, Roof Right, Inc. offers emergency services.
Yes, Roof Right, Inc. offers warranties.
Roof Right, Inc. offers the following services: Slate, cedar, asphalt, fiberglass, metal & rubber roof systems, Durolast, flat roofs, emergency roof repairs, solar tubes, solar fans, gutters, gutter cover, attic insulation, siding (including installation of James Hardie products), & soffit & fascia

Contact information

1621 Hanover Pike, Hampstead, MD 21074

https://www.roofright.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM