R & G Water Systems, Inc.

water softener installer, well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our Mission: One of our most precious resources is our ground water. At R & G Water Systems, we have been in this industry for over 40 years. We believe in preserving, conserving, and protecting this precious commodity. Our business is focused on providing our customers with quality equipment and workmanship at a fair price. Deal with us and you will not only buy a quality system, but will have us on your side. We would rather help you solve your problem than simply sell you unnecessary equipment.Is your water safe? Have you ever thought about what's in your water? Whether it's coming from your well or from the city's water treatment facility, it could be loaded with contaminants that may pose danger to you and your family's health, as well as your home's plumbing. We specialize in diagnosing and fixing various water quality issues from foul-smelling and bad-tasting water to water stain and bacterial contamination. You can have bottled-water quality in your home! Call for savings.

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-25 of 200 reviews

James R.
07/2022
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deming W.
06/2022
4.0
Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

GARRETT K.
01/2022
5.0
My Well Pump died. They replied quickly after I submitted the problem. Came the same day, and finished the same day. Quality product, and quality work. I would recommend them to others.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Beverly G.
08/2021
5.0
They came right away weâ re very efficient and courteous would highly recommend job well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott k.
05/2021
4.0
This company called back as soon as I hit submit in the evening. They spoke with my husband, listen to the issue and said they would be there the next morning. Some how there was a mix up but they did come. Fixed the problem in minutes. Great job!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Peter W.
12/2020
5.0
Great job, on time, made quick work of our pump replacement. This is the company you want replacing your pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter H.
10/2020
5.0
Top notch company. Fantastic experience from site evaluation to installation. Highly recommend. Mike

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Duncan B.
09/2020
2.5
My well pump of 22 years went bad. Called R andG at 11 AM on a Saturday morning and they had a crew at my place by 2 PM. They replaced my well pump but there were some issues. The first pump they put in they wired improperly and so it would not push water. They thought at first that the pipe from the pump to the well top was clogged (was not), and then the first pump they put in was no good (was not). They then installed and wired a second pump improperly. Finally, they got it right (rewiring the second pump). All of the extra work added about 2 hours to what should have been a 2-hour job. They were also very expensive. The pump they put in can be purchased online with free shipping for about $900. My total bill was $2,350. Total labor was 2 persons for 4 hrs and 2 of those hours were due to mistakes they made. Their labor charge was therefore was about $350 per person per hour assuming a 2 hr job. Seems very expensive.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro
$2,350

Michael W.
07/2020
5.0
I was desperate, we were without water for a week and were getting the run around. Got a call within 5 minutes and they came an hour later and found the problem and fixed it. Awesome company from the top down to the technicians. I am a R&G customer for life!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric B.
06/2020
5.0
Respond from Home Advisor within 8 hrs.from initial call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DENNIS H.
05/2020
5.0
Technician was professional, knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark P.
05/2020
5.0
Family owned company that was very reasonable with the price and got the job finished quickly. They didn’t use any pushy sales tactics either. Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Douglas W.
11/2019
5.0
Absolutely fantastic! 100% professional customer service and quality and price for product. Will use them again if needed! Don’t go anywhere else but them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arthur H.
11/2019
5.0
Told me up front what the cost would be and stuck to that. They did the job very quickly, and the repair has held up to this day. They were very quick to respond, and I was talking to a person everytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Lindsay H.
10/2019
5.0
R&G was great. They were able to diagnose our problem and recommend the most cost effective steps to fix it. They were quick to respond to calls and answered all of our questions. The prices are honest and fair. We will be using them for all of our well issues moving forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole K.
08/2019
5.0
I worked with them to fix an issue with my well. They were extremely responsive and clearly explained what the issues where and how they fixed it. I would definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
07/2019
5.0
I put in a request with Home Advisor and within minutes received a call from R and G. They came out within a couple of hours and fixed my problem. I highly recommend this business

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,136

Chris L.
06/2019
4.5
R & G was very attentive and they actually followed up when they said that they would, and they arrived at my house when they said they would. They replaced the well pump in about 2 hours. I would give them 5 stars if they were able to provide written or emailed quotes instead of verbal quotes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,745

frank W.
06/2019
4.5
Very efficient, responded immediately

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$1,100

David C.
04/2019
5.0
Contacted me immediately and kept in frequent contact. Understood the urgency of my problem (no water, well pump) and got out the same day I contacted them. All of the guys were very knowledgeable and professional and got the job done. Also they beat the estimate I received from another company by over $1000. I would recommend them without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca S.
01/2019
5.0
This company contacted me within 10 minutes of receiving my inquiry. It was 10:30 at night. They were at my house by 9:30 the next morning and had my water back on before noon. They were polite and thorough and knowledgeable. They fixed the problem for a very reasonable price. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul S.
10/2018
4.5
Showed up on time ,as promised, handled my well pump repair on an emergency basis in a professional manner at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

jack n.
09/2018
5.0
installed water system due to issues with elevated chloride in water. did great job and system works well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve K.
08/2018
5.0
45 years of experience. Rick arrived on a Friday afternoon about 2 PM with assistant Dave. He tested the well pump and found it still worked. He asked if I wanted to replace it. The well pump was 31 years old so I had him replace it. The holding tank was also 31 years old but it was bad. They replaced both in about 2 hours . Outstanding job! Everything worked right the first time it was installed. I was charged about $150.00 less than the estimate of $3000.00. I give R&G the highest recommendation. They are honest, highly knowledgeable, and very hard workers. They are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,850

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PI0141
Trade License Expiration
06/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

R & G Water Systems, Inc. accepts the following forms of payment: CreditCard
Yes, R & G Water Systems, Inc. offers free project estimates.
No, R & G Water Systems, Inc. does not offer eco-friendly accreditations.
No, R & G Water Systems, Inc. does not offer a senior discount.
Yes, R & G Water Systems, Inc. offers emergency services.
No, R & G Water Systems, Inc. does not offer warranties.

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day