R & G Water Systems, Inc.

water softener installer, well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our Mission: One of our most precious resources is our ground water. At R & G Water Systems, we have been in this industry for over 40 years. We believe in preserving, conserving, and protecting this precious commodity. Our business is focused on providing our customers with quality equipment and workmanship at a fair price. Deal with us and you will not only buy a quality system, but will have us on your side. We would rather help you solve your problem than simply sell you unnecessary equipment.Is your water safe? Have you ever thought about what's in your water? Whether it's coming from your well or from the city's water treatment facility, it could be loaded with contaminants that may pose danger to you and your family's health, as well as your home's plumbing. We specialize in diagnosing and fixing various water quality issues from foul-smelling and bad-tasting water to water stain and bacterial contamination. You can have bottled-water quality in your home! Call for savings.

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 176-200 of 200 reviews

Alex K.
09/2010
5.0
They showed up on time and replaced my sump pump without any issues. Great job! I called them at 9am on a Sunday morning and he arrived around 11am. Very fast! However I do feel that I may have paid a premium to have the pump replaced. In all fairness, the higher costs may have been as a result of the emergency call and the fact that it was a Sunday morning. I paid around $450 to have the sump pump replaced. ($246 for a Myers 1/3 HP cast iron sump pump + $185 labor). He (1 person) was there for about an hour. He left no mess and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John m.
08/2010
5.0
Prompt service for our critical down water pump on a weekend. Professional and specializing in water systems, R & G has specialized job equipment that allows them to do better than others I have used. The work was priced reasonably, and personnel were courteous and respectful. I could not be happier with the service received, I would highly recommend them to anyone. John Myers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike G.
08/2010
4.0
Jeff came out to evaluate out water and the location to put the unit at in our basement. He was knowlegable without being arrogant about his industry. HIs price was very competitive and the work was done the day he said he would do the install. After installation, he went over the operation of the water unit and made sure we understood that if there were any problems he was available 24 hours a day. I would recommend Jeff and Rick to my friends looking for a water conditioning systems for their home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Ivan B.
06/2010
5.0
The were very prompt (coming out on-time the same day I put in my request to ServiceMagic) and professional. They had all the necessary items on their truck and after confirming the issue, replaced my well pump right away. Even though the well was deeper than I had thought and therefore required a stronger pump, they still charged me very nearly what they had estimated over the phone. They provided a very good service for a fair price. I would happily use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy F.
05/2010
5.0
We had no water in the house. R&G came to my house within an hour, diagnosed the problem and installed a new well pump which they had on their truck. We had water again in less than hour. R&G was efficient and got the job done. The price was reasonable, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

valerie b.
03/2010
5.0
the company went above there duty, from the estimate to the finishing of the project, they were exceptional in both there work and manners. I will recommend r & g water systems to everyone i know, thanks for all the hard work it is appreciated!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alice S.
12/2009
5.0
Responded quickly and gave an honest assessment. Would recommend to use the again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

rich d.
12/2009
5.0
Outstanding work by R&G. Installed complete water filtration system. Our years and years on dealing with sediment in our water are over thanks to R&G. Service was prompt and efficient and the cost was very competitive. Plus R&G are absolutely great guys! I recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Holly V.
09/2009
5.0
Fast, friendly and honest. We liked them so much we switched our water system management over to them. We had a weekend well water emergency and they called us immediately and came out late in the afternoon on a Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THERESIA W.
12/2008
5.0
Ricky was very prompt and came out when he said he would. He explained everything in detail the night before, and quickly assessed my problem. He was able to fix everything and made helpful suggestions for the future. Very professional, friendly, and reasonably priced. I would highly recommend and will use in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph G.
09/2008
5.0
Came home after work to find no water and my pump clicking on and off. Used the Servicemagic web site to look up contractors in my area. Filled out the project information and while I was reading up on the contractors R & G called and said that they were elsewhere doing emergency calls and should be able to get to me by 9 PM. They showed up shortly after 9 PM, explained to me that the bladder inside the holding tank had ruptured and fortunately for me had the same type on the truck. 45 minutes later everything was working better than it ever had, they cleaned up and took away the old tank. Highly reccomend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason D.
08/2008
5.0
The guys were excellent and I am completly satisfied. We will recommend them in the future to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sue C.
07/2008
5.0
They were very prompt. When I described the problem they knew exactily what I was talking about. Where the drain buster said we cant say what the problem is till we look at it and to look at it I had to wait 2-3 days. So I justwent with R&J and they came and fixed the problem next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steven f.
06/2008
5.0
Company was very responsive to my emergency and took care of my well pump problem the next morning. Rick was very friendly and wasted no time in making the necessary repairs. The price for the service was reasonable and honest. Steve Flenner Burtonsville, MD
Rating CategoryRating out of 5
Yes, I recommend this pro

PAUL C.
04/2008
4.0
LOCAL BUSINESS KNEW WHAT THEY WERE DOING. THEY WERE NOT INTO CHARGING AS MUCH AS THEY COULD GET AWAY WITH FOR A ONE TIME CUSTOMER. THEY WERE INTERESTED IN MAKING A LIFE TIME CUSTOMER. THEY SUCCEEDED. ONE OF THE OTHER COMPANIES CALLED ME TO SEE IF I HAD SELECTED THEM TO DO THE WORK AND I TOLD THEM NO. THEY THEN ASKED ME WHO I WAS USING AND THE PRODUCT INFORMATION I WAS OFFERED AND THE PRICE. THEY THEN OFFERED TO CUT THEIR PRICE BY HUNDREDS OF DOLLARS TO MEET THE PRICE OF R&G. I SAID NO THANK YOU.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Randall C.
03/2008
5.0
Easy and quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald C.
02/2008
N/A
They are very honest. They are experts. I would let them do that type of work again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PI0141
Trade License Expiration
06/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

R & G Water Systems, Inc. accepts the following forms of payment: CreditCard
Yes, R & G Water Systems, Inc. offers free project estimates.
No, R & G Water Systems, Inc. does not offer eco-friendly accreditations.
No, R & G Water Systems, Inc. does not offer a senior discount.
Yes, R & G Water Systems, Inc. offers emergency services.
No, R & G Water Systems, Inc. does not offer warranties.

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day