R & G Water Systems, Inc.

water softener installer, well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our Mission: One of our most precious resources is our ground water. At R & G Water Systems, we have been in this industry for over 40 years. We believe in preserving, conserving, and protecting this precious commodity. Our business is focused on providing our customers with quality equipment and workmanship at a fair price. Deal with us and you will not only buy a quality system, but will have us on your side. We would rather help you solve your problem than simply sell you unnecessary equipment.Is your water safe? Have you ever thought about what's in your water? Whether it's coming from your well or from the city's water treatment facility, it could be loaded with contaminants that may pose danger to you and your family's health, as well as your home's plumbing. We specialize in diagnosing and fixing various water quality issues from foul-smelling and bad-tasting water to water stain and bacterial contamination. You can have bottled-water quality in your home! Call for savings.

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 126-150 of 200 reviews

KEVIN P.
06/2014
5.0
LOOK NO FURTHER. RICK IS THE BEST. I have used him multiple times. There is no one BETTER!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$639

Bill B.
05/2014
5.0
R & G is a Class "A" Number 1 company . Rick was straight forward and totally honest with us and really expedited the service so that it was as painless as possible. Also, this happened on a Sunday . I went to Home Adviser site and stated the problem and had a call from R&G literally within minutes. Rick actually walked me through the solution over the phone. Are you kidding me? Nobody does that these days. Rick and his wife are top professionals in the business. Both dedicated to customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gus X.
05/2014
4.5
After running my well water through a hose for 2 hours I had no water. Inside or outside. R & G sent 2 men who tested the amps for the pump and determined it was fine. They had no idea what was wrong and charged me $125 for 15 or 20 minutes of their time.They were courteous and pleasant, but I still have the problem. UPDATE: Pleased to have the owner visit our home and more thouroughly evaluate our problem. As a result, he did uncover 2 issues which I did correct and as far as I know, I am not continuing to have the problem I did initally.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Julie D.
04/2014
5.0
Rick from R&G did an excellent professional job on replacing our faulty well pump! Very honest and competent in his field of work. Cost of the repair was reasonable and fair. I will definitely be using R&G for all future water system needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Damon D.
03/2014
5.0
Professional service! Really great to work with them and would hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie K.
12/2013
5.0
Our well pump went out on us Saturday night, so Sunday morning I called R&G. They came the same day! And they didn't charge us an up-charge for emergency service. Rick and Georgina are very customer oriented and a pleasure to work with. The final bill was $30 less than the phone estimate. I was very pleased with R&G and would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,462

Sheldon G.
12/2013
5.0
This family-owned business was very responsive; they consulted over the phone and, once they arrived on site, they recommended only replacing a faulty valve rather than selling me an entirely new sump pump unit that I didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$173

Kirk or Ardena W.
11/2013
5.0
About 4:30 AM, I awoke to learn that I did not have any water. My husband called this company (at 4:45 AM) to leave a message that we would like to schedule a service call. To our amazement, we received a return call from them at 4:50 AM. I was very impressed with the quick response. They arrived later that morning and our Well Pump was repaired. (no emergency service charges). The customer service is excellent and their price was fair. I will always use R & G Water Systems, Inc. for any of Well service needs and HIGHLY recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rand F.
09/2013
5.0
R&G was excellent. Came out on the weekend and did not charge any uprate. The work was great, the service was fantastic, and he was always available for follow-up calls and questions. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chrissy P.
09/2013
5.0
Seem to be available at any time for help. Took their time placing our system, doing it right. Very thorough. Replaced some old filters, cleaned our well, secured it. Above and beyond!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,950

Frederick D.
07/2013
5.0
Great guy. He knew what I needed based off a picture text message.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$171

Jerry S.
07/2013
5.0
R&G was great to work with - they responded quickly and we discussed various options over the phone throughout the weekend. They performed the work when they said they would for the price they quoted. Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

James H.
07/2013
5.0
I had contacted R&G through Home Advisor because the company we had been using recommended replacing our neutralizer rather than repairing it. R&G was able to repair the unit by rebuilding the control unit and replacing some of the piping. We saved about $1,400. R&G will now be servicing our water treatment system. This the way service should be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$387

Dan R.
07/2013
5.0
I cannot rate these guys high enough. My sump pump broke last night and this morning I used Home Advisor to find them. R&G had the 2nd highest rating on Home Advisor for plumbing services. They also quoted me a price lower than anyone else could match, plus they did the job in 1/4 of the time everyone else quoted. No extra charges for a same day job. It's a family run business and their products have just as high a quality as do their service people. I'm usually a DIY-er, but their prices and flexibility made this decision a no brainer. I will definitely recommend R&G to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Leonard A.
05/2013
N/A
He showed up a little late but did an excellent job went he got there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

william c.
05/2013
N/A
Overall did a great job! Not sure of the value for the the money in replacing a well pump.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,593

Tatiana G.
04/2013
N/A
Very quick response and resolve of the problem. I got the water pump replaced just in 24 hours after a call conversation. Thanks to R&G Water Systems, Inc.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$1,862

Polly M.
10/2012
N/A
Both Rick (the plumber) and Georgina (his wife) were amazingly nice, helpful and competent. We lost power during Hurricane Sandy and had no water (and 100 waterless sheep) even though our generator was working, so we went looking on Home Advisor for a plumber. the first plumber that called me back suggested, when he heard what had happened, that I really needed an electrician, and I was just calling one when Georgina called. Turns out that Rick knows electric as well as plumbing and he had us fixed in no time at all. I cannot rate them highly enough, and will certainly be calling them when we have bigger jobs to do. they're GREAT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William R.
06/2012
N/A
Very prompt and great to work with. Honest!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PI0141
Trade License Expiration
06/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

R & G Water Systems, Inc. accepts the following forms of payment: CreditCard
Yes, R & G Water Systems, Inc. offers free project estimates.
No, R & G Water Systems, Inc. does not offer eco-friendly accreditations.
No, R & G Water Systems, Inc. does not offer a senior discount.
Yes, R & G Water Systems, Inc. offers emergency services.
No, R & G Water Systems, Inc. does not offer warranties.

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day