R & G Water Systems, Inc.

water softener installer, well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our Mission: One of our most precious resources is our ground water. At R & G Water Systems, we have been in this industry for over 40 years. We believe in preserving, conserving, and protecting this precious commodity. Our business is focused on providing our customers with quality equipment and workmanship at a fair price. Deal with us and you will not only buy a quality system, but will have us on your side. We would rather help you solve your problem than simply sell you unnecessary equipment.Is your water safe? Have you ever thought about what's in your water? Whether it's coming from your well or from the city's water treatment facility, it could be loaded with contaminants that may pose danger to you and your family's health, as well as your home's plumbing. We specialize in diagnosing and fixing various water quality issues from foul-smelling and bad-tasting water to water stain and bacterial contamination. You can have bottled-water quality in your home! Call for savings.

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 101-125 of 200 reviews

DEnnis K.
06/2015
5.0
adjusted pressure control and made future recommendations; no charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James C.
06/2015
5.0
I called a late Saturday evening on a holiday weekend and got Georgina on the phone. Her associate, Rick, took the time to talk to me and explain the scope of the repairs, as well as a very reasonable estimate. They came out Monday, made the necessary repair and didn't try to sell me on any services that were not needed. The repair was fantastic, and the customer service was even better. I would continually refer my friends and family to R&G Water Systems, INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam B.
05/2015
5.0
Rick was very personable, had my well up and running in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brett H.
05/2015
5.0
Rick called shortly after I spoke with Home Advisor (late Friday afternoon) and was able to come over Saturday morning. They came in, found and fixed the problem quickly, and even took care of another small but very necessary repair that popped up just before they left. I'd definitely recommend and use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tajudeen H.
05/2015
5.0
I was satisfied with the response and deliver timing of the company and engineers. Great Job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,650

Grant W.
02/2015
5.0
I was especially pleased with the service that I received from R & G Water Systems. I wouldn't hesitate to recommend them to all my friends and colleagues. The quality of work, prompt/same day service call, friendly, professional, and personable attitude were all a plus. I was without water for 2 days before contacting Home Advisor for assistance with my Well Water. After logging in to Home Advisor, it took the R & G Water Systems only minutes to response to my call. They arrived on time then diagnosed my Well Pump issue in less than 30 minutes. Soon thereafter my Well Water motor was repaired. Overall, I was thoroughly satisfied with the service provided by R & G Water Systems. 5 Star Service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Anthony F.
02/2015
5.0
came out in a few hours and informed me that the pump and line up to the pitless adapter were fine and that i probably had a frozen line where it entered the house. i decided to do this part myself. after several hours i had the problem fixed. the line had frozen where it came thru the wall ito the house which i thawed with a heat gun. would not have taken so long if the line in the house were not so hard to follow. i had to cut a few holes in the sheetrock to see where it turned. i first tried using a space heater, but this did not work because the line coming in was no where near i thought it was.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Ed T.
02/2015
5.0
They came out and diagnosed a broken float valve on sump pump. They had a replacement on hand and replaced the unit, and went the extra mile to clean out sediment in the sump well. Friendly guys, efficient, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$485

ilya y.
02/2015
5.0
Prompt, friendly, saved me quite a bit of money

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg V.
02/2015
5.0
Nice guy, good job. I will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron P.
01/2015
5.0
Excellent, prompt, and honest service. Top quality for a reasonable price. Our well pump died on at 2am on Sat night and Rick was returning my request with a phone call 730am Sunday. They did the job on Monday and saved the day. The personal attention from Rick the owner was phenomenal!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,387

Louis F.
11/2014
5.0
excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn D.
11/2014
5.0
They responded to my call at 6:30am and arrivied to my home within three hours. I was extremely pleased with the service as well as the friendly but professional manner in which they handled my problem. They were very informative and made sure I understood what repairs I needed and then made them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel S.
10/2014
5.0
They responded quickly, came over the next day and got us up and running! Price was very reasonable and they were easy to work with. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Maurice R.
09/2014
5.0
They worked promptly and efficiently.There prices were reasonable, They were very informative and I have no problem in using there services in the future. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$465

Travis S.
08/2014
5.0
This is an amazing small family business. They tried to repair our R/O filter system however it would not be repaired. They offered to replace it and worked with us to make it happen given the repair did not go well. Very professional, helpful, caring people from the scheduling to the repairmen. Thanks R&G!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Regina H.
07/2014
5.0
When they were running late they called and gave me the option of rescheduling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tonja S.
06/2014
5.0
Very professional, very informative. Over all I was please. Very honest and I respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PI0141
Trade License Expiration
06/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

R & G Water Systems, Inc. accepts the following forms of payment: CreditCard
Yes, R & G Water Systems, Inc. offers free project estimates.
No, R & G Water Systems, Inc. does not offer eco-friendly accreditations.
No, R & G Water Systems, Inc. does not offer a senior discount.
Yes, R & G Water Systems, Inc. offers emergency services.
No, R & G Water Systems, Inc. does not offer warranties.

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day