The first sign that things were going badly was when the company refused to sell me supplemental insurance after I had been told it was available (and at a time when it was too late for me to find an alternative). The move itself was a disaster - four missing boxes, my tool box and tools missing, no mattress or box spring; damage was even worse - my boxes were crushed, gouged, even opened. All my furniture is scratched and gouged and three bookcases are destroyed. My washer/dryer unit was damaged beyond repair. The owner of the company has been difficult to deal with, but his claims department is even worse - hostile, rude, and obstructionist. This entire situation has been a mess and I am having to hire an attorney to seek recovery.
Description of Work: Golden Hands was hired to move me from Virginia to Texas. I packed my own boxes, and Golden Hands was expected to wrap all of my furniture, load my property onto a truck, and deliver it all to Houston. Golden Hands did not adequately wrap my furniture and while everything was loaded onto their truck, not everything made it through the move.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers,
Storage
FAQ
GOLDEN HANDS MOVERS INC is currently rated 1 overall out of 5.
Yes, GOLDEN HANDS MOVERS INC offers free project estimates.
No, GOLDEN HANDS MOVERS INC does not offer eco-friendly accreditations.
No, GOLDEN HANDS MOVERS INC does not offer a senior discount.
No, GOLDEN HANDS MOVERS INC does not offer emergency services.
No, GOLDEN HANDS MOVERS INC does not offer warranties.
GOLDEN HANDS MOVERS INC offers the following services: INTERNATIONAL, RESIDENTIAL, COMMERCIAL AND LONG DISTANCE MOVES. STORAGE SERVICES. PACKING SUPPLIES.