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BELTWAY GLASS & MIRRORS INC

Glass and Mirrors, Windows

About us

we have four employee

Business highlights

51 years of trusted experience

Services we offer

glass replacement

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

3.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
22%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
3.4
responsiveness
3.6
punctuality
3.8
Showing 1-9 of 9 reviews

erik B.
08/2017
1.0
glass repair
  + -1 more
We received a very reasonable proposal from Beltway to have our glass shower doors installed in our recently renovated master bathroom and were recommended to this company by our contractor. Well when we had questions about the type of glass to be installed and questions on the hinges and shower door handle, I was told by the person who answered the phone that they will only deal with my contractor and will only move ahead on these jobs if paid 100% up front. I told the person that I did not know anything about this company and would pay them a deposit and that other companies accepted 30 to 35% and that would be acceptable to me. It was not for them and either 100% or nothing so we walked. Very unprofessional.
Description of Work: Install shower glass doors in recently renovated master bathroom

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0

$1,625

William P.
01/2016
5.0
glass repair
  + -1 more
They were very professional and helpful. They made an extra effort to find very thin mirror glass that I needed for one medicine cabinet, saving me the time, effort, & cost of replacing the entire cabinet. Two of the big box stores told me that such glass was no longer made.
Description of Work: Beltway Glass cut two mirrors for me for very old medicine cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36

DONALD M.
09/2012
1.0
glass repair
  + -1 more
We contacted them in December and they never ended up doing the work. The representative lied about their situation and wouldn't refund the money. I was able to get a refund through my credit card company. We ended up hiring someone else to finish the project.
Description of Work: I hired Beltway Glass and Mirrors to install some glass in a bathroom that we were remodeling.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,300

Response from BELTWAY GLASS & MIRRORS INC
Sorry about problems in the past We have gotten rid of the problem employees We are under new management and would still like to have you back as a customer Sorry about any inconvenience Thanks Randy Seidman Sales Manager Beltway Glass Service

mayme B.
01/2012
1.0
glass repair, replacement windows
  + 0 more
They did not keep scheduled appointments; did not call to say they were not coming and have not sent me a refund for the unfinished work as requested.
Description of Work: In October 2011, my husband and I paid Beltway Glass $2700.00 to replace the glass in 15 windows of our home . This is a custom home and the window dimensions are unusual . We have used Beltway Glass in the past with favorable results. They came out and measured then returned and installed 13 of the 15 windows, but had to return because two windows did not fit. Two weeks went by and I called them to get an update and was told that they would return to complete the installation on Oct 11th. I took the day off and waited; when they did not show up by noon I called and was told that they were not coming; that someone was supposed to have called me the night before. The install was re-scheduled for the following week; again I took the day off and once again they did not show - no call. I called again and asked for a refund for the 2 windows; I was disappointed by their lack of customer service. I was told that the owner would return my call - he never did! One week later I called again; this time speaking with the owner, Paul. He told me that he would send me a refund check. Two weeks later, no check. I called again; this time Paul claimed that his bookkeeper had been away and he assured me that he would send my refund check. That was on 11/30/2011! I am still awaiting my refund. I have since filed a complaint with the Maryland Better Business Bureau. This is really disappointing because we have used this company in the past and were satisfied with their work. This experience has been a nightmare and I WOULD NOT RECOMMEND THEM TO MY WORST ENEMY!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,700

Frank W.
05/2011
3.0
glass repair
  + -1 more
They didn't quite do what I had asked. They are not the best kind of people and I'm not very pleased with them. I dropped off the table to them, got the work done and picked it up.
Description of Work: I used Beltway Glass & Mirrors Inc in September 2010 to replace the glass on a table.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$100

John B.
11/2008
4.0
glass repair
  + -1 more
Initially, gave me the scrap pieces rather than the original pieces to mount but fixed it within a week.
Description of Work: I had a small piece of glass 2' x 4' and surrounding steel mounting pieces cut for my shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

RYAN G.
11/2007
5.0
glass repair
  + -1 more
Excellent. They were fast, inexpensive and did a terrific job. They were very nice too.
Description of Work: They cut glass for the top of my furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAVID S.
11/2005
3.0
glass repair
  + -1 more
Work was performed in a professional way. Did take longer than time estimated. Estimated job promptly upon seeing sash. Thought the price was high, but was convenient.
Description of Work: Cut and replaced double payn glass in a window sash that had been broken. Reinstalled glass in sash.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$136.5

RICHARD R.
04/2005
5.0
glass repair
  + -1 more
THEY RETURNED OUR CALL IN LESS THAN 24 HRS. AND CAME OUT TO OUR HOUSE FOR A CONSULTATION. WITHIN TWO HOURS THEY HAD THE PLAN IN PLACE. THE CENTER WALL BETWEEN THE WINDOWS WOULD BE THE IDEAL LOCATION FOR THE MIRROR. TWO WEEKS LATER THEY INSTALLED THE MIRROR AND EVEN HELPED INSTALL THE BALLET BAR.
Description of Work: IN REMODELING OUR DAUGHTER'S ROOM, SHE DECIDED SHE WANTED A BALLET BAR AND MIRROR AS PART OF THE DESIGN.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389.98

    Contact information

    4210 washington blvd, Halethorpe, MD 21227


    Service hours

    Sunday:
    10:00 PM - 3:00 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows

    FAQ

    BELTWAY GLASS & MIRRORS INC is currently rated 3.6 overall out of 5.

    Sunday: 10:00 PM - 3:00 PM

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 10:00 AM - 3:00 PM

    BELTWAY GLASS & MIRRORS INC accepts the following forms of payment: Check
    Yes, BELTWAY GLASS & MIRRORS INC offers free project estimates.
    No, BELTWAY GLASS & MIRRORS INC does not offer eco-friendly accreditations.
    No, BELTWAY GLASS & MIRRORS INC does not offer a senior discount.
    No, BELTWAY GLASS & MIRRORS INC does not offer emergency services.
    No, BELTWAY GLASS & MIRRORS INC does not offer warranties.
    BELTWAY GLASS & MIRRORS INC offers the following services: glass replacement

    Contact information

    4210 washington blvd, Halethorpe, MD 21227


    Service hours

    Sunday:
    10:00 PM - 3:00 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 3:00 PM