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K & R Construction

Handyman Services, Interior Painting, Lawn and Yard Work,

Reviews

1.521 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
5%
3
0%
2
10%
1
86%


Rating CategoryRating out of 5
quality
1.5
value
3.7
professionalism
1.7
responsiveness
1.8
punctuality
1.8
Showing 1-21 of 21 reviews

Kelly L.
07/2013
1.0
handyman service
  + -1 more
Made appt with provider in April, for the beginning of May because they were booked a bit in advance. Provider did not call, did not show for appt on May 6th. Grass was still growing unpleasantly tall, about 7 - 8 inches. Called and rescheduled the appt. They explained that they were very busy and that it was hard for them to get to all of their appts. They were coming out the following week to my area and promised it would be able to happen on that particular day. Grass was 10 - 11 inches tall. Second time, no show, no call. Called them again, and explained that I had a Memorial day picnic planned with a bunch of guests coming over the next weekend. Told them that my mower had died and that is why I paid them in the first place to mow my lawn. Stressed how important it was that the lawn be mowed by that weekend, and that all was forgiven if they could just come and get the job done before Memorial day weekend. They promised that I was their top priority and guaranteed it would be done by the holiday weekend. No call, no show. Called them that Friday of the Holiday weekend---and their message said that they had closed early that Friday due to the holiday weekend and that they wished everyone a great holiday weekend----how ironic of them---since they ruined my holiday weekend. Picnic had to be cancelled for the weekend. Grass in front and back yard was now over a foot tall ~ 16 inches and resembled a hay field/vacant home in an otherwise well kept neighborhood. Their actions are unforgiveable. I got my money back, but I should have sued them for the investment costs that I had put into the picnic that never happened---I couldn't eat all of the food myself---and did not have the freezer room to freeze it all before it went bad. However, I never wanted to see them or hear from them again. They should be out of busniess. This is a clear case of Over Promising and Under delivering. NO I DO NOT RECOMMEND THEM FOR ANYTHING.
Description of Work: Paid provider to mow front and back lawn bi monthly for three months.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$300

gregory F.
01/2013
2.0
handyman service, interior painters
  + 0 more
My experience led me to Angie's list. The company representative kept demanding money up front and then would not show up for weeks or months at a time - at that with consistant nagging on my part. I wanted some value for the money I had given them. No company should treat its custromers this way. Ironically, though the quality of the work for usually shaky, the house exterior cleaning service was quite good, I'd have to say. We started in January of 2012 and it fizzled out by November. IN between missed appointments and lack of communication were the norm. Usually the price cited was the initial price - it would go up from there after 'problems' were found - on a regular basis. Sometimes we were ignored for months at a time. Even registered mail didn't work - they wouldn't open the mail. To be fair, I think they were overwhelmed because of their overuse of DealFind vouchers and weren't ready for the volumes of work requested. However, they doesn't excuse the lack of communication and the very shaky quality standards of much of the work - which I would characterize as 'close enough'. Not professional.
Description of Work: Not acceptable
Rating CategoryRating out of 5

Linda E.
10/2012
1.0
lawn service
  + -1 more
Failed to perform any services.
Description of Work: I purchased an Entertainment Deal for power washing services from this company. It was sometimes hard to get through to schedule an appointment, but I managed to get through. They failed to show up three times. The last time, I even tried calling the emergency number they mentioned on the voice mail message, but that number was not currently taking calls. After the last no-show, I requested a refund from Entertainment Deals.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sonia H.
09/2012
1.0
handyman service, interior painters
  + 0 more
aweful
Description of Work: the so called company is AWEFUL!!!!! i hired them to do a paint job. they screwed the job up so bad and didn't finish. make a long story short... job was incomplete, very sloppy(paint every where it wasn't suppose to be) as they attempt to do what they are hired for, very poor customer service, was late every time they were suppose to show up and sometimes they didn't show when scheduled. would not recommend this so called company to my worst enemy. had to fire them and asked for my money back.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$160

christine N.
08/2012
1.0
handyman service
  + -1 more
see above
Description of Work: I bought 2 dealfinds for 4 hours of handyman services. I took a day off work and he never showed up, noone even answered the phone! I was livid! then when I finally reached him he complained how groupon and dealfind are not honoring his money request and he is in litigation. Like this is MY problem? I gave him consumer affairs no. and tried to be helpful. He said we will reschedule and you pay me the money and get your dealfind money back from them. I agreed. I called the day before the appt. to make sure he is still coming and he said I can't come till the afternoon. I said you told me you were definetely coming at 9am I don't even have to call! What an idiot! I am an idiot for agreeing to work with him again, I am done......... ops. you are an idiot if you hire these people!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$88

Timothy F.
07/2012
1.0
handyman service, interior painters
  + 0 more
Like other reviewers, bought two Dealfind vouchers for handyman services. They were supposed to show up on 7/16/12 to do some minor painting in my living room and dining room. This experience has convinced me never to use Groupon-like vouchers for home services again.
Description of Work: Never showed up. Didn't call to reschedule. They do not answer their two phone numbers, or their email address. I'm not sure that you could be any more unprofessional.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$78

Cynthia F.
07/2012
1.0
handyman service, interior painters
  + 0 more
I bought 2 Eversave coupons and 2 DealFind coupons pretty much back to back. I have a condo in Ocean City MD and needed my kitchen (including cabinets) painted. I also needed some work done around my house (power washing, deck work, etc.). Prior to purchasing the coupons, I looked them up on Angie?s list and there were no comments for this company. I made my 1st appointment with Randys? wife for them to come 4/28. I went down a few days ahead of time to empty the cabinets and remove stuff from the walls and counters. I had given them my cell phone number to call if plans changed. They called my house (not the cell phone) the day they were to arrive and left a voice message that they were not coming; their truck broke down. No problem, those things happen. I rescheduled the painting for 5/24. Again, I went down there a day ahead of time so that I would be there when they arrived. They did not show up or bother to call. When I called, I spoke to Randy who told me that they were not coming due to the impending holiday. He insisted that ?get away day? is on Thursday (when they were supposed to come) instead of Friday (everyone knows ?get away day? is Friday when the holiday is on a Monday). Anyway, they should not have booked it if they didn?t want to come. Now one would wonder why I gave them another chance. We rescheduled, once again, for 7/7. I reminded them that it was the Saturday after the holiday and they said no problem. The day arrived and once again they did not show. I again spoke to Randy who told me that Eversave has not paid him (I later verified with Eversave that it was a crock) and he would come if I paid him more. Needless to say, 3 strikes and you are out. I was pretty lucky in that I contacted both Eversave and DealFind (both who have received complaints from this company) and I received a refund. It should be noted that the Better Business Bureau has a caution against this guy.
Description of Work: INone were performed. Don't ever use this guy. In fact, do not ever contact him.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$160

stephen S.
07/2012
1.0
handyman service
  + -1 more
no work performed.
Description of Work: Purchased via eversave. Never showed. Indicated eversave did not pay when in fact eversave says that they did pay.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Maria F.
07/2012
1.0
handyman service
  + -1 more
Horribly.... See above
Description of Work: What a bogus company! I purchased a voucher for services and struggled to set up an appointment; had the company fail to show up on the day of appointment; fail to show up for scheduled work; fail to respond to dozens of emails and phone calls. I don't know if I can get a refund from the voucher company, but I hope K&R Construction goes out of business before they take anyone else's money.
Rating CategoryRating out of 5

Fern L.
06/2012
1.0
handyman service, lawn service
  + 0 more
n
Description of Work: I purchased 2 vouchers from Dealfind for handyman work. Called and set up an appt, on the day they were to come out they called and canceled. Set up another months later, in the meanwhile I purchased another voucher form Dealfind for them to do yardwork. Set up a appt but they never showed up and did not call. Called them and was given another appt., again no one showed up. Meanwhile second appt. for handyman work came and no one showed up. After many unanswered call and e-mails I called Dealfind. They could not get in touch with them either.Please stay away from this company as they will not do the work even when paid for.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Nadine O.
06/2012
1.0
interior painters
  + -1 more
I bought a discount coupon for painting a room. When I called, the woman was very helpful and scheduled me for a pre-painting evaluation and the actual paint job. The day of the evaluation, no one showed up. Over the course of the next 2 weeks I left 4 messages before I got a call back. I told the gentleman that I was scheduled to have the painting done in a few days and he said he would check the schedule and call me right back. That was 12 days ago and I haven't heard back since. I subsequently painted the room myself and got a refund for the coupon.
Description of Work: Scheduled them to paint a bedroom.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


DENISE G.
06/2012
1.0
handyman service, lawn service
  + 0 more
Absolutely horrible.. No action. Promises only!
Description of Work: This company is putting deals out there on discount/special offer websites and then never fufilling the tasks promised. They don't return calls. When you do reach someone they don't follow through with the plan of action.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Royia W.
06/2012
1.0
handyman service, interior painters
  + 0 more
Nothing was done. Requesting a refund of the price I paid in for service certificates and will never contact them again.
Description of Work: I purchased 2 certificates for 8 hours of service to have roof repairs, interior painting, power washing and painting of the deck. When they came in APRIL to do a walk through and give an estimates that appointment was rescheduled 2 time without advanced notice. When they were late, I called each time and was told they had to reschedule. When they finally made it to my home for the estimate I was told that roof work was NOT included in the certificates I purchased despite the fact that the certificate CLEARLY indicated that it did. Instead I was given an estimate for 3200.00 to repair fascia boards and saufffet work ( SP?) Randy then schedule an appointment to do the interior painting of 2 rooms and other work to be done on May 4th. On May 4th I removed all furniture from the necessary areas, took off from work and waited for them to arrive at 10:00 AM. They never showed. When I called to ask for a status they said the RAIN pushed them off schedule and they meant to call me. They rescheduled for the following week, apologized and assured me they would be there. Again on they day they were to arrive they were late. I called and was told that the "painter" should be here and Randy would call to see what was going on. After calling 3 more times that day I got no answer as to why they were not there and was told they were not coming to power wash the deck either. It was now 2 pm. ( I wasted another full day from work) They rescheduled for the next week. ONCE AGAIN they did not call and did not show up. This time I was told that their computer crashed and they lost all of their appointments and he did not know they were schedule to come to my home. When I asked could they come that day I was told NO but they could come out in TWO WEEKS! I was supposed to feel better because they said they would come out on a SATURDAY to get it done. NOT! The original estimate appointment was scheduled in March to be completed in APRIL. The work was schedule in April to be completed the first week in MAY. It is now June and nothing has been done other then my request for a refund and posting this review in hopes that no one else ever has to deal with the level of frustration I have had with this company. The owner Randy is very nice when you speak to him and apologetic when they blow me off but that gets old really quickly. At this point I have no faith in him, the quality of work that would have been done and I do not appreciate his lack of respect for my time. Anyone who wants further info is welcome to contact me. This review does not even begin to paint a full picture of my level of frustration with this so called contractor.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70

Glenda S.
06/2012
1.0
lawn service
  + -1 more
I talked to a woman who worked there on 4/23/12. I had just missed their Groupon deal by one day, and I told her I was sorry I'd missed it. I was wanting it for my elderly in-laws in their 90's with Alzheimers and Dementia and couldn't do anything, she gave me a 'deal'. The check I wrote on the 23rd cleared their checking account on the 25th. She said they'd probably be their to cut their grass starting around May 1st. Between then and now, we did have some rainy days but there were many times they could have come. I went to their house and the grass kept getting taller. I kept calling them and had to leave messages. I finally had to find someone when the grass was nearly to my knees . I sent an e-mail a couple of days ago telling them that I want their money back and if I don't hear from them, I am calling the Better Business Bureau or possibly taking them to the Small Claims Court. They could have called or sent an e-mail, but nothing. I'm so angry.usion
Description of Work: They never showed up, called me or answered my e-mail. Just took my in-laws check. And they're about to run out of money to be able to stay in their home.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$139.9

JOHN V.
05/2012
1.0
lawn service
  + -1 more
The firm is completely unreliable. Three times during the course of a month they informed me that they were coming to mow my lawn then they never showed up any time nor did they ever inform me that they were not coming. I was heading out of town for a week the day after one of their scheduled appointments, so when they failed to show I was out mowing grass at 9:00 at night. It looked like a great deal on Eversave, but I never got the service I paid for, just a bunch of unfufilled committments. Fortunately, Eversave is refunding my money.
Description of Work: I pre-paid for a fixed number of lawn mowings from K&R through an eversave.com promotion.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$49

Christopher M.
05/2012
2.0
drywall, handyman service, interior painters
  + 1 more
I bought six vouchers for interior house painting from Dealfind for this company. It was not a good value. I had originally scheduled a date for the painting and then, a week before the appointment, the owner changed it because he had forgotten that he had to go out of town. Randy (company owner) came on the new date with one assistant, and they painted one room that day and part of another. The original promise was that he would bring three people and do it all in one day. We agreed with him that we'd pay him extra ($500 as i recall) to spackle and sand some walls that had holes in them, as well as paint the ceilings. They did spackle, but they missed a number of holes and did not consistently sand where it had been spackled so my walls had bumps in them. We had removed all of the heating vent covers and light switches, and they painted over the old dried paint without removing it. It took a total of five visits for them to finish, and at the last visit the substitute painter who came had to re-paint much of the previous work . The whole project took a month to finish. Most days when they came, they arrived between 10 and 12 and left by 4. The visits were not all in a row; in most cases there was a few days between visits and often longer, and more than once they said they were coming on one day and then changed their plans. in one case the owner said he could not come because he had to visit his sister in the hospital but when he came the following day he said that he had been working at a site that day. Frankly, by the end, I just wanted it to be done. I understand that we had bought a deal using coupons, but I should have gotten the same professional service as if I was paying full price. We paid extra to have the wall repair done and I don't think we got good value for that either. I would not recommend this provider.
Description of Work: Interior home painting, spackle/wall repair

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$1,500

Michele L.
05/2012
1.0
lawn service
  + -1 more
They were supposed to show up to mow my lawn. They never did. Phone calls are futile because they NEVER ANSWER THE PHONE. They were on several discount deal sites. Hundreds of folks purchased their deal - as did many of my friends and myself. They haven't shown up ... for anyone. They are positively the worst. Run far and fast away from these scammers.
Description of Work: I purchased 6 months of lawn service through Groupon. They are a NO SHOW, NO COMMUNICATIONS, NO RESPONSE and NO GOOD.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Sian L.
05/2012
1.0
lawn service
  + -1 more
They were supposed to show up to mow my lawn. They never did. Phone calls are futile because they NEVER ANSWER THE PHONE. They were on several discount deal sites. Hundreds of folks purchased their deal - as did many of my friends and myself. They haven't shown up ... for anyone. They are positively the worst. Run far and fast away from these scammers.
Description of Work: They offered a deal on semi-monthly lawn service. They NEVER SHOWED UP. No call. No show. No nothing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Deborah K.
05/2012
1.0
handyman service
  + -1 more
We initially hired them to install drywall over existing kitchen ceiling, but added a new window install job to that. They arrived to work on the ceiling, and after an hour or so they couldn't find furring strips/studs, and let us know that it'd be significantly more money to tear down existing ceiling and replace. After they left, I took a hammer, spent 10 minutes making a hole in ceiling, and found studs. My husband and I undertook the job ourselves, and spent about 3 hours doing it. We were told that it'd take K & R all day.They did install the new window, but did an inferior job--so inferior, in fact, that we elected not to have them back to fix the interior, and instead paid someone else a few hundred dollars to do it. They also charged extra to install the trim/finishing on the exterior, and asked for more for the interior. As far as I can tell, this isn't the norm.
Description of Work: Replaced picture window.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,000

akeem R.
05/2012
1.0
handyman service
  + -1 more
Never showed up.
Description of Work: Provider was supposed to come to home to repair my closet and other work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ELLENE N.
02/2009
4.0
drywall, handyman service, hardwood floor, home remodeling
  + 2 more
I felt like they were good value for the money. We were getting a vent hood insert and we needed a frame for it, and that got more complicated than what we could do ourselves. We changed the height for it twice, and they didn't complain, they just did it. They had a good attitude.
Description of Work: We were in the midst of a very long kitchen remodel; we hired them to do the work we couldn't do ourselves. They constructed and did some drywall work for us. They did a hardwood floor installation without the finishing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

    Contact information

    unknown, Gwynn Oak, MD 21207


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Interior Painting,
    Lawn and Yard Work,
    Drywall,
    Kitchen and Bath Remodeling,
    Hardwood Flooring Sales and Installation

    FAQ

    K & R Construction is currently rated 1.5 overall out of 5.
    No, K & R Construction does not offer free project estimates.
    No, K & R Construction does not offer eco-friendly accreditations.
    No, K & R Construction does not offer a senior discount.
    No, K & R Construction does not offer emergency services.
    No, K & R Construction does not offer warranties.

    Contact information

    unknown, Gwynn Oak, MD 21207