Lauren's Garden Service

Great crew. So pleasant to have around. They work very hard. Easy to communicate with owner, staff and crew. Pricing is most likely on the high end, however, the responsiveness and work ethic is worth it.

Lauren's Garden Service was fantastic from start to finish. My house needed some serious landscape cleanup. The work that I needed to have finished included cleaning out the gutters, removing overgrowth around the entire border of the 1+ acre lot, power washing for the house and the deck, and removing devil weed that had taken over our chicken coop. From the moment I first requested a quote, I knew that I was in good hands. They took care of everything that I needed help with, and did a fantastic job. I'll hire them again in a heart beat.

Lauren's team was always professional and helped us design what we envisioned for our new front yard landscape. Lauren was responsive and answered all of our questions. She was very thoughtful about her plant selection and took into account our concerns regarding deer and our dogs. She cares deeply about her craft and it shows! Would highly recommend.

Such a pleasure to have Alex's crew working around our yard. Everything looks wonderful!

Last spring, I had a consultation from the Maryland Master Gardeners for my new house. I wanted to deal with water runoff and erosion issues, limit the maintenance needed, and provide nice areas to view and to sit. Lauren’s Garden Service was one of the local companies suggested with expertise in ‘conservation landscaping’. This past summer Lauren and her crew did a complete yard renovation, changing the front, side and back of the house. A beautiful stone patio and dry stream bed were installed. All sod was removed, and native plants, including pollinators, were planted. Lauren was fantastic to work with from the first meeting and review of my needs, to the design, and installation. Her crew was professional and courteous – and worked hard! Lauren was very responsive and I love the results! I just had her crew out for a spring cleanup.

I showed them what I wanted done and they did it all......

Very professional and easy to work with

Lauren came out to my house initially to look at the yard and take some pictures. Within a couple of weeks she came back and had a wonderful drawing/design for landscaping my whole yard. My yard is not big, but I was pleasantly surprised when I saw the price. It started with putting in a rain garden and grew to landscaping the whole yard. She will start with putting in the rain garden, hopefully in a few weeks and then do the rest as I can afford. Since all services have yet to be performed, this review is not yet complete.

Lauren came out personally to see what the project would be. Lauren was extremely professional and friendly. I liked her right away. Even though I had some idea of what I would like--a peaceful oasis in which to retire and an area which would be restful for the eyes, something in the style of a Japanese garden--I was unsure of the details as how to accomplish this. Lauren came up with specific suggestions of what would work (a stone platform for placement of a bench) and wouldn't work (a stone river because of space limitations) and specific recommendations for plant types. She also suggested what current elements would work with the design, such as using the existing hollies as a backdrop and keeping the English ivy that had invaded our yard from our neighbor as a way to prevent erosion on the bare ground underneath the hollies. She spent quite a bit of time with me. She also suggested that I search the Internet for pictures of what I liked and didn't like in Japanese stye gardens and send them to her, so she could get a better idea of what to incorporate in the design. Upon sending her several photos of my likes and dislikes with a description of why, she sent back some very helpful (and prompt!) emails that finalized the design. I left the exact placement and selection of plants up to her since I had no experience and knowledge with putting these things together. Wow! I was thrilled to see the results. The project took about 2 days--very quick in my estimate. Lauren herself helped with the installation along with two other helpers. There was a small misunderstanding on my part when I thought she was going to clear out some of the lower branches of two of the hollies to make more room for the understory. When I questioned Lauren about it, she explained that it provided a more "natural" appearance, which is an important element of Japanese design, AND provided a screen of the garden from our next door neighbor. Boy, was she right! When I walked up to the stone platform where the bench would be placed, the soundness of her design became evident. She obviously knew what she was doing! The only reason I gave them a "B" for price was that I was a bit surprised at how much it cost, but that just may be due to my lack of knowledge about what such services cost. When I think about the amount of labor involved and the number of plants purchased (over 30) it may very well be reasonable. I did like Lauren and her responsiveness so much that I didn't bother to get another estimate. I will pay extra for good service! We have since placed a cedar bench on the stone platform and placed a small meditating lion among the plants. It will be exciting to see how it looks once the plants start to fill in. I now LOVE looking out my kitchen window and sitting up there in my little oasis. I would gladly recommend Lauren's services!

They're wonderful. What really stood out to me was that Lauren comes out and gives you an estimate. She really takes in exactly what you want and she is very green so she uses a lot of all-natural stuff. She tries to provide native plants as opposed to just any old plants. She tries to provide plants that will live in the area. I've had other lawn services come out and they sometimes don't even know what plants you have. I had a yard already and I had to have stuff moved around and I wanted things removed and moved and I wanted certain plants, and she's really good because she has a background in horticulture, so she knows what's going to grow where. It's not like somebody who's just sticking a plant in the ground and they really don't even know what they're talking about. She's very knowledgeable and knows the plants in this area very well. So I really appreciated that. They did a great job, they were here on time, they finished really quickly and they did everything exactly the way I wanted it so it was really nice. I had gotten other estimates that were higher and didn't offer as good quality. We're probably going to use them again in the fall.

I contacted this firm based on the good recommendations here. I sent them an email. On Monday, I got a call while I was in a work meeting. I asked them to call me back in 5 minutes so I would be free. They didn't call and when I called they didn't pick up. The next day I got this email: Thank you for considering Lauren's Garden Service to meet your needs. It is with great apology that I write to you today; unfortunately Lauren's Garden Service is no longer able to accept any incoming projects, for new or previous clientele. We are not scheduling anything else for this season. Thank you for your understanding. Five minutes later they were filled up for the season? Come on...

I like them. They were recommended to me and I've had over $1000 worth of work done by her company and it's very good. She comes on site and listens to me, takes notes. She is very thorough and she gave me good quotes. Then she has workers that came in and removed the shrubbery, she even had them came in with some kind of a big thing that took out the pieces of wood. And she put in some really nice plants. I will use her again in the Spring.

This is the second time I have used their services and I continue to be impressed with their expertise, professionalism, hard work and knowledge of landscaping. They arrived when promised, discussed with my wife and me what had to be done and proceeded to trim the shrubbery to our specifications. The workers did the job in an outstanding manner and to our complete satisfaction. after completion of the work they informed us that a bill would be forecoming via email. It did and I paid promptly and happily. I would not hesitate to use them again and i highly recommend Lauren's Garden Service.

The invoice was not broken down by item.The mulch layer applied was not adequate as it has disappeared in many areas. The transplanting was not done, and the company said they would come in September to complete the job. The company did not come to complete the job in the fall and did not contact me about when they could come. In the spring they did not contact me again, so I contacted them, told them I no longer wanted them to move the plants and wanted an adjustment on the bill which was fully paid. I was told because the job took longer than they thought it would, there would be no adjustment. I reminded them I had found them through Angie's list and had yet to write a review, and was told a check would be in the mail. I received a check for $25.00. This is inadequate, but I will simply write the review and you can make up your own mind. My mistakes:Not getting an itemized estimate with prices for each portion of the work.Paying in full before the job was completed.Not using a credit card. If you use them, learn from my mistakes.

Lauren and her crew were great. I had a basic idea of what I wanted done and relied on Lauren and her expertise to put into place. It was nice to come home from work and see a complete change. I would definitely use Lauren again and refer her to anyone who asks.

Overall it went great! Lauren was more interested in takiong steps to save my troubled plants. Another landscaper was only interesed in removing the sick bushes and replacing them with fairly expensive bushes. Laurens efforts appear to be working so far. My wife and I appreciate her honest appraisals and in giving us viable options. We highly recommend her services.

I told most of it above. I have an old, beautiful honeysuckle that has become dense with a lot of dead spots. Lauren told me what she could do about it, which was delicately remove from the interior what could be reached without damaging the healthy branches giving the honeysuckle some room to breathe without overcutting which would also have taken off the healthy portion as well. I appreciated this honest appraisal. She recommended specific shrubs to plant in one of the empty spots along my back hedge. She picked up on the fact that I love flowering and sweet scented shrubs. She also made the recommendations based on the surrounding border shrubs, and what would fit in; height and soil, and sunlight were also accounted for in her suggestions. The shrubs were not yet available as it was early in the season. But as soon as they came in she was here to put them in herself. I loved the service level she provided. I have cars driving down my street and they slow down and even stop just to enjoy my beautiful, lush, colorful garden. I would not hesitate to recommend Lauren's Garden Service (and I already have) to anyone. I am confident that they too would be more than pleased with her landscaping/gardening skills and services. Lauren herself is professional, knows what she is talking about, pleasant, and responsive. She did what she said and stuck to her schedule. The budget did not "slip" and she was clear about payment due dates. I thought her fee was very reasonable. I interviewed - or tired to interview - 3 other landscapers and they were not as fast to respond or come give an estimate, one never got back to me, Lauren was neither the low nor the high bid. She was the only one who seemed to know what I was talking about and was clear about exactly could and would be done.

We are so pleased with the result. We will continue to use Lauren's services.

A fantastic experience. We needed the work to improve the curb appeal of our house for sale. Lauren responded promptly to our request, listened to what we needed and came out to do the work within the week. Her attention to detail was remarkable and the quality of the work was excellent - she and Megan are hard workers. We put the flower and shrub choices completely in Lauren's hands and the result was prettier than we had even imagined. After the deer "discovered" our new landscaping, she replied within the day with strategies to protect our investment. Final result - the neighbors and potential buyers gave rave reviews about the landscaping - we got three offers on the house after three days on the market. We will use her again for our new home.

-- I was pleased to find that this service has a permanent staff, whose native language is english. I was somewhat frustrated to find that I was always communicating with this staff (on site) and not Lauren -- and often the staff was not aware of details of the job that I wanted to discuss. I met with Lauren one time to scope out the project, but it was very hard to speak with her, in person, during most of the project period. I even called her once, after being told by the staff that I had just missed her (at my house), and never got a return phone call. But, eventually, she would answer by email -- that's how we communicated 95% of the time. -- I was very pleased with the initial work they did of clearing the river rock bed away from the back of the house and putting down sod and grass seed. -- I then commissioned Lauren to design and then install a new mulched landscaped border from the front and along the side of my end-unit townhouse. Also, to replace the short walkway from the driveway to the porch. -- The job was started when Lauren had promised and the crew was always punctual. I didnt' care for the plantings that she had selected (partly my fault because I told her what types of plants I wanted, but also she used the smallest of these plants possible -- which I guess is standard practice for landscapers, but not what I had intended). So, I went to my favorite nursery and bought totally different plants (that I picked personally) -- with the benefit of hindsight -- and instructed her to take out the previous and plant the ones I had provided. Lauren was happy to have her crew do this (at not too much extra cost). However, I also had a big issue with the new walkway -- in that it was lower (in height) than the original (i.e. was not flush with the porch). This is not insignificant to me because I have someone in a wheelchair living with me -- the new walkway created a new hindrance to transporting my mother in and out of the house. When I brought the issue up to Lauren, she first insisted that the walkway height was the same as the original. Only after persistent communication with her about this on my part (through emails), did she finally agree to fix the problem (at some cost to me). I also found that I had to take a hands-on approach to making sure the mulch bed design was to my satisfaction. -- In the end, I was very pleased with the results. Even though I had a few issues with the big projects, I felt that Lauren was able to work with me to resolve those issues to my satisfaction. The only advice I would have is to work on improving communication (on big projects) --- both of my issues may have been avoided all together if there had been more communication in the design phase.

Lauren's Garden Service does a fine job and we would recommend them to others

We called her out for an estimate, but her price was too high. I liked the way she presented her estimate. She was professional and responsive.

Wainwright’s uses all natural products. They really know the difference between a plant and weed. This is important to me because I have a lot of unusual plants in my garden. Also, I like that they weed by hand, because that can be hard to find these days. Like all garden services, I advise that you watch to make sure that they don’t bury any delicate plants when mulching. They offer smart garden design, and good use of native plants.

I wanted to pay her for an hour's worth of her time so that she would come over, take a look and give her advice as to what would grown in Maryland area. I had already done the landscaping and had to put the bushes in so that the ground was all done. She did what I wanted her to do. I wanted a consultation with her figuring that she would know. I was not looking for anything exotic but something that would grow in the area of Maryland. It was not a lot of work. She charged me $35 an hour but I gave her $50. The design that she drew was very nice. I certainly would call her in the future.

We spent about $1300 on that service. We got a couple of estimates and we only did part of it. They were excellent. We dealt with the owner Florence. Her team came out and when the rain slowed them down, she made sure to contact us and say that it would take a little bit longer. We were just very pleased with them and we like how it looks and is under warrantee. She was very responsive and when we wanted something slightly different, she was happy to do that, so we were totally pleased. We would totally recommend her to others and we would say to call her and that she would come out and give them a good estimate. She will listen to what they want and incorporate that into the plan. We thought that the price was reasonable. We absolutely had no complaints. We would have her come to the backyard as well.