Window Nation Baltimore

Window installation It went great

Perfectly. Zero complaints.

he did excellent job

They did a good job.

Excellent & Professional

It went fine.

The custom windows are quite nice

everything was great

We had a great experience.

Very happy with the new windows

It went very well.

The whole experience was very positive EXCEPT that the sales visit took far too long, and I really dislike the process of haggling over price, pseudo "coupons" that expire at midnight, etc. We had this same haggling with another company and it was so unpleasant we didn't choose them. This time, the sales experience was similarly unsettling, but we ended up with a price we liked. Aside from the sales haggling, the rest of the process, including installation on a Saturday to suit our schedules, was very positive, and we would use them again.

They did as they promised, there were no hassles, and it was good work.

That went very well. They followed through well. I had called a couple of people on Angie's List and the prices seemed very expensive. Window Nation was a little bit higher than the company I had originally planned on going with, but I ended up changing my mind because I wasn't as comfortable with that company. Window Nation ended up getting me better quality windows for a better price, mostly because I liked dealing with Window Nation. I liked that I could talk to everyone involved in this process. They were very professional. The windows came in earlier than they thought, and they couldn't get me in for a few weeks. They called me when they had a cancellation and got it done within a few days of when they received the windows. They did an excellent job. The windows are wonderful. They came out a week later and installed my front door. They were nice and helpful. They worked with me with the cost and the payments.

Extremely well and very professional.

Very smoothly. No problems. We are happy with the installation.

The sales presentation was by far the most thorough of any I had, and the windows and doors proposed by Aaron Magden were the highest quality and the most appropriate for my application, while the price was competitive with other providers' quotes. There were a couple of glitches with the original installation, and Window Nation committed to coming back until I was satisfied with the whole job. There was also a mistake made by the factory with some of the outside surfaces of the windows, and Window Nation helped me contact the right people at Soft-lite to explain the problem. Soft-lite agreed that it was a mistake and remanufactured 16 window sashes which they shipped out for Window Nation to install. Both Soft-lite and Window Nation are quality companies, in my experience, who stand behind their work. Window Nation always came out when they said they would, were clean and thorough, and they made sure I was happy with the job. I'd recommend them to anyone. Bravo!

First, he showed up 90 minutes late. Second, would NOT focus on my door issues; kept pushing window sales, despite my emphasis as the door as a priority (although I was interested in windows, I made it clear the door was the priority.) Third, kept calling me by the wrong name! Unprofessional! Forth, by being late, he made me late to another appointment. I practically had to throw him out. When I told him I didn't have time for the entire presentation, due to his tardiness, he said, "well, I suppose I'll burn in hell for that." I felt this was rude and inappropriate. If the company wasn't interested in fixing my door problem, why didn't they say so on the phone?

They are good business people. I have been a Realtor selling homes for 17 years so I have looked at a lot of windows! We liked that they never hassled us to buy anything. No pressure and no long sales seminars unless you ask for it. The windows are just what we were looking for, at a fair price. We compared four different companies before going with them. We were glad we took our time shopping around before buying from Window Nation. We did not stand over them and watch the installation but from what we observed they were on time, professional and skilled. One of our original bay windows leaked and the new replacement is just perfect. Part of the installation was a bit tricky - they had to work around my plantation shutters without disturbing the custom made mounting boxes for them on the bay windows! Every other company told us we would have to remove the plantation frames and shutters. That would have meant paying the $hutter company to come out, remove & reinstall them. $

Window Nation was a joy to work with. Decent price quote compared with other estimates, excellent workmanship, very responsive, and friendly. The workers showed up on time and worked hard. We weren't happy with the trim in one area which was a little bent. They stayed late to redo it. They provide lifetime warranty on the door. We have called them back once to replace the screen door knob which was coming off. They came back promptly and fixed the problem. Plan to use Window Nation again when we replace our windows!

The crew of 2 arrived at 8:45 a.m and after a quick survey of the house began their deconstruction. After removing the windows and door they capped the windows and then installed them. They had a little trouble with the framing of the house, but nothing they could not overcome.

Dealt with Aaron Magden, who I found was a straight shooter. Crews were busy and it took some time to get my job scheduled, but that wasn't a problem for me. Crews were exceptionally detailed and installed the windows quickly and accurately. They took care to remove trash and debris and worked safely. They gave attention to the detailed items that I think made a difference in the quality of the work completed. I would use them again, but would re-think the 1/2 moon window over the tub. With the vinyl frame, it did loose some glass area.

They were very professional. They answered all my questions and concerns. Harley Magden, Mike Martin, and the installation crew were outstanding and followed up with the entire process. We are extremely satisfied with the products and service from Window Nation and would do business with them again.

They did wonderful and the pricing was very reasonable. I will definitely use them again and I would highly recommend them to others.

Aaron is actually the owner and came out to my house! He was neat and on time. When the job was done they cleaned up and actually thanked me for the business. I almost wish I had more windows for them to install.