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The Maids

4.7(
178
)

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

... +3 more

About us

The Maids of Central Maryland offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Business highlights

16 years of trusted experience

Services we offer

Moving, window, carpet, spring & house cleaning.

Amenities

Free Estimates
Yes
Senior Discount

0%

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7178 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
15%
3
4%
2
0%
1
1%
Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 151-175 of 178 reviews
John and Kathi B.
11/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned the house. They did just fine and we were happy. We trust them and they are fantastic.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Maids
Dear [Member name removed]. I wanted to thank you for taking the time to write such a wonderful review for us. And to let you know how much of a valued customer you are. I am so glad to hear you have such a wonderful relationship with the girls that clean for you. If you ever have any questions or concerns please give us a call.
Jennifer M.
11/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my home. It went fine. They did a very good job and were professional, but it was expensive.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Maids
[member name removed] I just wanted to take the time to thank you for being such a valued customer. And for taking time to write a review for us. I am glad you are happy with the service received so far. If you have any questions or concerns please feel free to give us a call.
Josephine C.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a superb job of cleaning my house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$280
Response from The Maids
(removed member name) I just wanted to take the time to thank you for writing such a wonderful review for our company. We are so happy you decided to use our services again this November. I am positive you will be just as wowed the second time around as you were the first.
Dorothy B.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from The Maids
[removed member name], I just wanted to thank you for being such a long standing customer of ours. And to tell you how much we appreciate your business and taking the time to write a review. Its customers like you that keep us going. Again thank you for allowing us the pleasure of serving you for so long and I hope we will continue our relationship for many more.
Albert C D.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: General cleaning. when well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from The Maids
[member name removed] I just wanted to take the time to thank you for writing a review for us. I know that you are no longer a customer of ours. However we still value your opinion and hope that in the future should you need house cleaning you come back to us. Sincerely Rebekah Hayes Director of customer care.
Sylvia R.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Have used them for several years to clean our 3 bedroom townhouse. Always arrived within the 2 hour window promised in a phone call the day before. Cost has been rising, but I have not compared it to any other service, so I don't know if they are more or less expensive.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Response from The Maids
[member name removed]. I just wanted to take the time to thank you for writing a review for us. I know that you are no longer a customer of ours but we still value you opinion. And it is our hope that should you need a cleaning service in the future that you come back with us. Sincerely Rebekah Hayes Director of customer care.
William Z.
10/2014
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Maids
[member name removed] I would just like to take a minute and thank you for being such a devoted customer. You have been with us for many years and it pleases us very much that you would take the time to write a review. And that you are still a satisfied customer. We hope that you continue to use our services and continue to be wowed every time. Sincerely Rebekah Hayes Director of customer care
John J.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning of house,all was great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from The Maids
Mr. [removed member name]. I just wanted to take the time to thank you for giving us a review. And to tell you that we value you as a customer. I know that you have only been with us since August and I hope you continue to stay with us. Sincerely Rebekah Hayes Director of customer care.
Barbara G.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The Maids did a very good job getting my home ready to show? I feel the final price was a little higher than expected.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from The Maids
Dear [Member name removed], Thank you very much for your positive review of our service. It means a great deal to us. With sincere gratitude, Wayne Phillips Owner, The Maids - Central Maryland
Sarah G.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The Maids clean for me once a month. I have been using them for years. They do a great job, are prompt and very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Maids
Thank you [member name removed]. We are delighted you are happy with our work. I can not overstate how much it means to a small business like us to have a review like this. Sincerely, Wayne Phillips Owner The Maids
S Avery D.
08/2014
4.0
house cleaning
  + -1 more
.
Description of Work: They came out a week ago for the service.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Sheryl M.
08/2014
5.0
floor cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Walter S.
08/2014
5.0
house cleaning
  + -1 more
.....
Description of Work: ....
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$290
Response from The Maids
Dear (member name), Thank you very much for your review of our service. We sincerely appreciate it. We look forward to cleaning your home again. Wayne Phillips Owner, The Maids - Central Maryland
ginevera S.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They were a little slow. For the size of the property it took longer than necessary. But the work was
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$366
Response from The Maids
Dear [member name removed], Thank you very much for your positive review of our service. We sincerely appreciate it. Please let us know If can ever be or service to you again. Sincerely, Wayne Phillips Owner The Maids of Central Maryland
Paul F.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They clean the entire house every two weeks. They always do a fantastic job and there has never been an issue.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Maids
Dear [member name removed], Thank you for your review of our service. Thank also for being a customer since March of 2013. To receive a review of this excellent grade after performing the number of cleans we have done is very gratifying. We sincerely appreciate your patronage. I there is ever anything I can do for you please let me know. Wayne Phillips Owner The Maids Central Maryland
Susan P.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Response from The Maids
Dear [member name removed], Thank you so much for the excellent review you gave us. What gives me the greatest satisfaction is to see how long you have been a customer of The Maids. I see there was a gap in our relationship, but over all it extends back to the middle of 2005. That to me is a WOW. Thank you for your patronage. We exist because of customers like you. With warmest regards, Wayne Phillips Owner, The Maids - Central Maryland
Jane F.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Maids
Dear member, First I want to thank you for being a loyal customer. We are approaching 5 years in our relationship. As an owner of a maid service nothing gives me more gratification than to see this type of customer tenure. We exist because of you. Thank you. Thank you also for giving us an excellent review on Angie's List. In this age of internet reviews influencing purchase decisions your review is invaluable to us. With my most sincere regards, Wayne Phillips, Owner The Maids - Central Maryland
HSINGCHI L.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from The Maids
Dear Hsin[member name removed], Thank you very much for using The Maids. We sincerely appreciate it. Thank you also for giving us a great review on Angie's List. Please let us know when you require our services again. With my sincere regards, Wayne Phillips Owner, The Maids
Jeffey B.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Maids
Dear Mr. [member name removed], Thank you for your excellent review of our service and thank you very much for choosing The Maids. We are delighted to get the opportunity to clean you home. If there is every anything I can do for you please do not hesitate to contact me. Please call again. With sincere gratitude from all of us at The Maids, Wayne Phillips Owner, The Maids
Neil E.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Maids
Thank you very much for your outstanding review. We sincerely appreciate your patronage. Having used our services for over 4 1/2 years your positive review carries great weight. If there is ever any thing I can do for you please do not hesitate to let me know. With sincere gratitude. Wayne Phillips Owner, The Maids - Central Maryland
Jeffey B.
07/2013
5.0
house cleaning
  + -1 more
The service was fine.
Description of Work: They did a move-in cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
russell F.
03/2013
5.0
house cleaning
  + -1 more
It’s great.
Description of Work: They clean the house every 2 weeks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DANA B.
10/2012
5.0
house cleaning
  + -1 more
Their service is fine.
Description of Work: They have done housecleaning for me.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from The Maids
Dear Member, Thank you so very much for your report. Sincerely, The Maids
Sam B.
10/2012
4.0
house cleaning
  + -1 more
We have used them multiple times.
Description of Work: They have cleaned our home.
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from The Maids
Dear Member, Thank you for your report. We sincerely appreciate it. The Maids
Dorothy L.
12/2011
4.0
house cleaning
  + -1 more
t.
Description of Work: The team of 4 vacumed, dusted and deep cleaned bathrooms. This was a standard visit. On December 5 the team did a first visit ($350) which included fans, fixtures, some windows, front door, deep clean of bathrooms. They do a very satisfactory job. Communication with second team was difficul
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$154
Response from The Maids
Dear Member, Thank you vey much for using The Maids and posting your report on Angie's List. Myself and my team stand ready to serve you whenever you may need your house cleaned again. All the best to you and yours during this holiday season and for the new year. Sincerely, Wayne Phillips Owner

Contact information

7170 E Furnace Branch Rd, Glen Burnie, MD 21060

http://www.maidsmd.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Veterinarians,
Drapery Cleaning

FAQ

The Maids is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Maids accepts the following forms of payment: Check,MasterCard,Visa
Yes, The Maids offers free project estimates.
Yes, The Maids offers eco-friendly accreditations.
Yes, The Maids offers a 0% senior discount.
No, The Maids does not offer emergency services.
No, The Maids does not offer warranties.
The Maids offers the following services: Moving, window, carpet, spring & house cleaning.

Contact information

7170 E Furnace Branch Rd, Glen Burnie, MD 21060

http://www.maidsmd.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed