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Prime Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

A local plumbing firm with extensive experience in both the residential and commercial industry. Handles all aspects of service from excavating and repairing sewer and water mains, to leaking pipes and faucets.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Water Heaters, Tankless Heaters, Backflow Device Testing, Pipe Replacement, Natural Gas & Propane, Well Systems, Water Mains, Sump Pumps, Fixture Replacement, Home Inspection.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 201-225 of 259 reviews

Mary Beth M.
09/2020
5.0
plumbing
  + -1 more
New Toilet Installation
Description of Work: We had a great experience with Prime Plumbing! The woman scheduling was very helpful and nice and Will was great! He was helpful, efficient and knowledgeable! I will not hesitate to use them again !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Prime Plumbing
We appreciate the great review!

Donna N.
06/2020
5.0
plumbing
  + -1 more
installation of two toilets
Description of Work: I am extremely pleased with the great customer service, professionalism of Prime Plumbers!! They offered a great discount for installing two toilets. The plumber arrived at 8:00 am and was done in less than 2 1/2 hours. I can literally go on and on about this company, but I will ended here by saying, yes I will hire them in a heartbeat for all my plumbing needs and I highly recommend contacting them before you making your final selection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

Kevin F.
05/2018
1.0
plumbing
  + -1 more
They never called back
Description of Work: Water Line Replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Irene J.
11/2017
5.0
plumbing
  + -1 more
Great job. Very professional.
Description of Work: Replaced the shower and tub faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred B.
10/2017
5.0
plumbing
  + -1 more
Everything was done right.
Description of Work: They installed a new faucet, repaired a leaky toilet, and fixed a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe D.
08/2017
4.0
plumbing
  + -1 more
Snaked out clog.
Description of Work: Backup in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$705

Charles A.
08/2017
5.0
plumbing
  + -1 more
Plumber did a great job.
Description of Work: Repaired leaking Bath tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Robert H.
08/2017
5.0
plumbing
  + -1 more
They did a fine job.
Description of Work: I purchased a deal for $225 Frost-Free Outdoor Hose Faucet Replacement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Florence R.
07/2017
5.0
plumbing, sewer cleaning
  + 0 more
Would use them again!
Description of Work: A sewer inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ahnavah D.
07/2017
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The work was satisfactory.
Description of Work: Sewer line back up, did some repairs. Insurance paid for service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregg T.
07/2017
1.0
plumbing
  + -1 more
It didn't, I used someone else
Description of Work: Purchased a contract for labor. Missed the first appointment. Did not try to reschedule. Called with an issue with my shower. They sent someone out but I don't know if they were aware I had a contract through Angie's List. Told me they would get back to me the following day with quote. After a week, I contacted them for the quote. When I finally received the quote, I believed it to be quite high and asked for an itemized list. To this day, I have yet to receive it. In the meantime I started looking for someone else to complete the work. I found another reputable plumber who fixed the issue on sight as he said I did not need what I was told and it was about 1/2 the price. I know every once in a while someone falls through the cracks and maybe I was that someone. I just don't know if they wanted to honor the contract or not.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$545

Balaram D.
06/2017
4.0
plumbing
  + -1 more
Good service!
Description of Work: I purchased a Big Deal for $99 plumbing service call plus 1 hour labor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Glad to hear everything went well! We appreciate the review and look forward to working with you in the future!

jeri H.
06/2017
4.0
plumbing
  + -1 more
.
Description of Work: They put a new trap in the kitchen sink.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you for leaving us a review! We appreciate it!

Cathy C.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Just fine.
Description of Work: I needed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$749

Response from Prime Plumbing
Thank you for leaving us feedback! We work hard to ensure our customers are happy with the work provided. We look forward to working with you again in the future!

Samantha A.
04/2017
5.0
plumbing
  + -1 more
Great! Fast friendly!
Description of Work: Leaking sink. Loose garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele B.
04/2017
5.0
plumbing
  + -1 more
Very good job
Description of Work: Fix leaky faucet and dishwasher hose leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you very much for the time.

David B.
04/2017
5.0
plumbing
  + -1 more
Good, no issues.
Description of Work: Inspected plumbing for possible future work if necessary

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you

Maria K.
05/2016
5.0
plumbing, water heater repair
  + 0 more
On time, explained things well, courteous.
Description of Work: •Replace faucet. •Replace drain. •Inspect water damage. •Inspect water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Prime Plumbing
Great! Hope to work with you again. Thank you for the feedback

Justin C.
04/2016
5.0
plumbing
  + -1 more
Service went very well. Would highly recommend.
Description of Work: Provider fixed a valve on the toilet and tightened the kitchen sink. Did a great job and was extremely courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Glad we could take care of everything for you. Thank you for submitting a review, we appreciate it dearly.

Paulette L.
02/2016
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
It went really well. They were very knowledgeable and patient. I'm not a mechanical person, but they were able to explain everything to me. The men were very professional and when I tried to offer them a tip, they said it was company policy that they could not accept tips. Their work was excellent, and we've had no problems at all. I highly recommend this company. Since I'm not very knowledgeable about plumbing, sometimes I find it hard to trust plumbers and that's why I highly recommending Prime Plumbing. They didn't try to take advantage of me.
Description of Work: They worked on a very old furnace for the Howard County Historical Society which involved installing some new parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Prime Plumbing
Thank you for joining our family of valued customers. We appreciate you taking the time to give us some feedback. We look forward to working with you again.

Aimee C.
02/2016
5.0
plumbing, water heater repair
  + 0 more
It went great, they were professional, tidy and clean. In and out with out an issue. They were prompt on time and very polite.
Description of Work: They replaced our 40 gallon electric water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Prime Plumbing
Thank you for joining our family of valued customers. We appreciate you taking the time to give us some feedback. We look forward to working with you again.

Demetreus T.
01/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
The excavation went really well they dug about 80ft of line and 8ft down after they completed the work they inspected the job and the clean up process was excellent. Their communication was fantastic at every point of the project and the whole thing went very smoothly and exactly how they said it would. Their pricing was fair and they were very polite and kind. They are very knowledgeable about their trade.
Description of Work: I had a back up in the sewer main. They Snaked the line and then took a video of it and revealed a clay pipe blocking the line. They replaced the whole sewer pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you for choosing Prime Plumbing to take care of plumbing issues. We appreciate the feedback.

Shannon B.
01/2016
5.0
plumbing, water heater repair
  + 0 more
It went really great. I would definitely recommend them to others. The team was extremely courteous and very prompt. When we called them we were in a real bind and they were very responsive.
Description of Work: They replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

Clarence M.
01/2016
5.0
plumbing
  + -1 more
GREAT SERVICE!!! A few months ago I notice my downstairs bathroom had water leaking from the ceiling and quickly realized that the plastic waterline on my refrigerator upstairs was broken. I called Prime Plumbing immediately and they had a technician out to me within the hour. They replaced my plastic waterline with a copper one and I haven't had any problems since. The technician was friendly and provided quick service at a reasonable price. I will definitely use this service again.
Description of Work: Replaced leaking waterline on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Prime Plumbing
Glad everything worked out well. Thank you for taking the time to give us your feedback. Its highly appreciated!

Jennifer P.
01/2016
5.0
plumbing
  + -1 more
I was very pleased with the quality of their work and professionalism. They were punctual, the water now works great, and our yard looks excellent as well. I highly recommend them to others.
Description of Work: Our water main broke. They repaired the main and restored our water service. they also back filled and graded our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Prime Plumbing
[Member Name Removed], Thanks for the review, we appreciate your business and taking the time to review our work.

Contact information

7617 Baltimore Annapolis Blvd, Glen Burnie, MD 21060


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
76114
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
05/20/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Chimney Sweep,
Kitchen and Bath Remodeling,
Wells and Pumps

FAQ

Prime Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Prime Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Prime Plumbing does not offer free project estimates.
No, Prime Plumbing does not offer eco-friendly accreditations.
No, Prime Plumbing does not offer a senior discount.
Yes, Prime Plumbing offers emergency services.
Yes, Prime Plumbing offers warranties.
Prime Plumbing offers the following services: Drain Cleaning, Water Heaters, Tankless Heaters, Backflow Device Testing, Pipe Replacement, Natural Gas & Propane, Well Systems, Water Mains, Sump Pumps, Fixture Replacement, Home Inspection.

Contact information

7617 Baltimore Annapolis Blvd, Glen Burnie, MD 21060


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM