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Prime Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

A local plumbing firm with extensive experience in both the residential and commercial industry. Handles all aspects of service from excavating and repairing sewer and water mains, to leaking pipes and faucets.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Water Heaters, Tankless Heaters, Backflow Device Testing, Pipe Replacement, Natural Gas & Propane, Well Systems, Water Mains, Sump Pumps, Fixture Replacement, Home Inspection.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 126-150 of 259 reviews

Lynette M.
11/2016
5.0
plumbing
  + -1 more
Incredibly well! Bill Liam was incredibly professional, timely, and efficient. He went out of his way to patch old brick where the original faucet was removed and match the color of the grout with the original house grout. Overall, terrific experience and quality work. I will hire him for any/all plumbing work I will need in the future and recommend him highly.
Description of Work: I had a leaking outdoor faucet. Prime Plumbing had A ratings and a coupon for a replacement one. Additionally, my indoor water turn off was rusted and could be turned off. I also wanted faucet to be moved from the front of my house to the side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Glad everything worked out well. Thank you for taking the time to give us your feedback. Its highly appreciated!

Mary J.
11/2016
5.0
plumbing
  + -1 more
It was fine. He services this area. Paid extra for an part that I needed. He did it basically for what I paid originally. It was great. I will call him back when thing go wrong in my old apartment. This guy was much better than my condo's management. He explained what to do, he explained to fix older things, rather than buy new parts. Older parts are more reliable, than new parts. He was really good. Bill was very responsive to the old stuff. He said what didn't need to be replaced. He did replace an shower head for me. He even showed me how to fix stuff. I love my plumber. In an older place, its nice to have someone.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Glad we could take care of everything for you. Thank you for submitting a review, we appreciate it dearly.

William T.
11/2016
5.0
plumbing
  + -1 more
Great! I hope to be getting my boiler replaced in the near future and Bill gave me an idea on cost and time! He was great and very friendly and full of information.
Description of Work: Estimate on my boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

Vanessa Z.
11/2016
4.0
plumbing
  + -1 more
They repaired my boiler and was very pleasant to deal with.
Description of Work: Repair boiler.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Vanessa Z.
11/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I purchased the $99 inspection and was given an appointment within 1 week. Bill and Carl came out. I knew of one problem and they identified one other. My second appointment was again within a week. They arrived in time replaced the necessary parts and confirmed that the system was working. They were professional and pleasant. I am a happy and warm customer.
Description of Work: Inspection and Repair of Gas Boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Prime Plumbing
Glad everything worked out well. Thank you for taking the time to give us your feedback. Its highly appreciated!

Ann W.
10/2016
5.0
plumbing
  + -1 more
OUTSTANDING and PROFESSIONAL service. I was able to schedule very quickly with one of my first two dates proposed. The technicians/plumbers, Bill and Gary were punctual, at the door ready to go at the scheduled time. Both technicians were courteous, friendly, and professional. Bill described the work that they were going to perform and he explained they would be required to make cuts to the basement drywall. The work was done quickly and without any issues. Following the work I was invited to inspect the work and the area. Following the inspection, Bill and Gary cleaned the site and ran several leak checks to ensure everything was in proper working order. All work was done in a professional manner. I will definitely use Prime Plumbing for work in the future.
Description of Work: Purchase and Installation of frost free faucet (Outdoor fixture)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Prime Plumbing
Glad everything worked out well. Thank you for taking the time to give us your feedback. Its highly appreciated!

John G.
10/2016
5.0
plumbing
  + -1 more
They were good. We told him what was wrong before he came. He didn't have the part so he had to go out and get the part. The time to go get the part was part of the hourly rate. He did do a great job all in all so I would recommend him. I don't know if that's common practice that they have to go get a part he didn't have it on his cost breakdown. He was very responsive. There was no concern that he couldn't fit us in. There was an addition of $90. It's working great. Very responsive, he called back right away.
Description of Work: He repaired the shower knob you pull to start water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Prime Plumbing
Great! Hope to work with you again. Thank you for the feedback.

mike A.
10/2016
5.0
plumbing
  + -1 more
I called yesterday and told them of the problem. Mary told me to get the Angie's List deal and they would schedule me for first thing today. They came promptly at 7:15 were done by 8. Bill was great. Professional job all around. Will use them again.
Description of Work: Fixed a gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Great! Hope to work with you again. Thank you for the feedback.

Annette C.
10/2016
5.0
auto repair, plumbing
  + 0 more
The gentlemen were very professional in manner and did an exceptional job. They worked very efficiently and in a timely manner.
Description of Work: We had to have a new kitchen sink faucet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Glad we could take care of everything for you. Thank you for submitting a review, we appreciate it dearly.

Kimberly A.
10/2016
5.0
plumbing
  + -1 more
Great job. Courteous, prompt, and professional.
Description of Work: Replace a bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

Kathy W.
10/2016
5.0
plumbing
  + -1 more
They did a great job, now I can drain it from outside (without crawling under the house to shut off the water) so it won't freeze and split the pipe like happened last winter!
Description of Work: Install frost-free hot & cold water handles for outside shower, re-work all the copper piping and mounts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Prime Plumbing
Thank you for joining our family of valued customers. We appreciate you taking the time to give us some feedback. We look forward to working with you again.

Gary H.
10/2016
5.0
auto repair, plumbing
  + 0 more
GREAT. Went smoothly and efficiently.
Description of Work: Kitchen faucet replaced, 2 toilet tune-ups, shower head replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Prime Plumbing
Great! Hope to work with you again. Thank you for the feedback.

Debra B.
10/2016
5.0
plumbing
  + -1 more
Great!! They arrived exactly on time, were very professional and completed the job quickly. I would highly recommend this company!
Description of Work: Toilet was installed and old one hauled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

carol N.
10/2016
5.0
plumbing
  + -1 more
Perfect. Arrived at appointed time and work done as expected.
Description of Work: toilet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Thank you for choosing Prime Plumbing to take care of plumbing issues. We appreciate the feedback.

Lisa T.
10/2016
5.0
auto repair
  + -1 more
Job completed satisfactorily. Very satisfied.
Description of Work: Remove old toilet and install a newly purchased (by owner) toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Great! Hope to work with you again. Thank you for the feedback.

Jeff M.
10/2016
1.0
plumbing
  + -1 more
It's been 12 days since I purchased this deal and I have not heard back from company. I have tried calling them and have not heard back. I find this unacceptable and feel that if it will take two weeks for company to respond to me then they should advertise it.
Description of Work: I need to have a drain issue looked at and new faucet put in, I purchased an online deal.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$39

Response from Prime Plumbing
Thank you for taking the time to comment on your recent purchase, I certainly appreciate your critique as your feedback allows us to focus on what needs improving

George P.
10/2016
5.0
plumbing
  + -1 more
Bill Tolson, the plumber from Prime, arrived right on time. After I described my situation, he had to climb up into the attic to determine the source of the problem. Upon his direction, I turned the water back on slightly and he found a solder joint that had probably been weakened because of a freeze up during one of the colder days in the past winter. It was near the main air duct and the plumbing trunk line. Bill finished his repairs in a very short time and we turned on the water to insure that everything was fine and to check for any other problems. He also showed me the ½ inch joint that he replaced. It was on the hot water line. He advised me that the hot water pipes freeze more quickly than those which carry cold water. Before leaving, he also checked my hot water heater because I wanted to find out about a hot water heater flush which was another deal that was being offered. But he determined that my hot water heater was not very old and it would probably not be necessary. I was very pleased with his personable manner and the competence that he displayed. He is certainly a good representative for the company and I would not hesitate to hire them again should the need arises.
Description of Work: There was a leak in the ceiling of the rear bedroom next to the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Prime Plumbing
Thank you for joining our family of valued customers. We appreciate you taking the time to give us some feedback. We look forward to working with you again.

John D.
10/2016
5.0
auto repair
  + -1 more
Excellent - hassle free and Joe was there before scheduled (called first).
Description of Work: Fix leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

Jodie G.
10/2016
5.0
plumbing
  + -1 more
I was very pleased with their work. They were prompt and professional.
Description of Work: Fixed leak in bathtub spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

Deb T.
10/2016
5.0
plumbing
  + -1 more
Bill and Leo came to my home to repair a leaky kitchen faucet. Bill immediately pinpointed the problem and told me I needed a new fixture. Bill offered suggestions on what type of faucet I needed to purchase (a fixture with a base plate) and came back to my home a few days later to install it. Both Bill and Leo were really polite and easy to work with--I enjoyed having them in my home. I appreciate their expertise and professionalism and love my new faucet!
Description of Work: Repair a leaky kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Thank you for joining our family of valued customers. We appreciate you taking the time to give us some feedback. We look forward to working with you again.

STEVEN F.
09/2016
5.0
plumbing
  + -1 more
Excellent job overall. The two workers were knowledgeable and worked quickly to get the new hose bib installed. They explained how the install would go and what would be used, gave a quick but thorough demonstration on how the hose bib works, and some tips on how to plan for the cooler months with the new hose bib too. Great job all around, professional, timely, and friendly.
Description of Work: Took advantage of the offer to replace an outside hose bib with a new frost-free one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Thank you for choosing Prime Plumbing to take care of plumbing issues. We appreciate the feedback.

Diane F.
09/2016
5.0
plumbing
  + -1 more
There was a mixup on the day of arrival which apparently was a lack of communication between them and Angie's List. However, when the two men came, they performed the work in a very timely and efficient manner. I was very pleased with their work. They arrived on time and were finished easily within the one hour time frame.
Description of Work: I needed a faucet changed in my laundry room. It was soldered together and I could not change it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Thank you for the critique. We appreciate it very much.

Anthony E.
09/2016
5.0
plumbing
  + -1 more
Excellent. Bill was fantastic. Will definitely use them again.
Description of Work: Install toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Thank you for choosing Prime Plumbing to take care of plumbing issues. We appreciate the feedback.

Thomas D.
09/2016
5.0
plumbing
  + -1 more
They were on time and the work was great. I would highly recommend Prime Plumbing
Description of Work: Pipe fixed, shower pipe moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Plumbing
Glad we could take care of everything for you. Thank you for submitting a review, we appreciate it dearly.

luke J.
09/2016
5.0
plumbing
  + -1 more
He came during the time he quoted. Did the job quickly and left no mess. Very good.
Description of Work: A new seal for the toilet .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Plumbing
Great! Hope to work with you again. Thank you for the feedback.

Contact information

7617 Baltimore Annapolis Blvd, Glen Burnie, MD 21060


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
76114
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
05/20/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Chimney Sweep,
Kitchen and Bath Remodeling,
Wells and Pumps

FAQ

Prime Plumbing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Prime Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Prime Plumbing does not offer free project estimates.
No, Prime Plumbing does not offer eco-friendly accreditations.
No, Prime Plumbing does not offer a senior discount.
Yes, Prime Plumbing offers emergency services.
Yes, Prime Plumbing offers warranties.
Prime Plumbing offers the following services: Drain Cleaning, Water Heaters, Tankless Heaters, Backflow Device Testing, Pipe Replacement, Natural Gas & Propane, Well Systems, Water Mains, Sump Pumps, Fixture Replacement, Home Inspection.

Contact information

7617 Baltimore Annapolis Blvd, Glen Burnie, MD 21060


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM