Patio Enclosures - Baltimore

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They haven’t finished yet.

They are not professionals. They took the money and did not want to do the job. They were trying to get more money from me.

I had seven major leaks in 9 days of installation. Poor workmanship and poor design. Customer service was good, and value for the money is poor.

We are very pleased with our new deck roof project. It turned out even better than we even thought it would. Your installation crew of Ricardo and T.J. were awesome to work with, and were very courteous as well as professional. They both were willing to take time and explain the process of the construction, and ask if we had any concerns or questions. Your office staff was courteous and we were able to communicate with them via e-mail and telephone. Thank you for a job well done, we are looking forward to many happy years enjoying our new deck roof.

Read your contract carefully.

Excellent to deal with. Very professional

I was very pleased with them! They answered questions or told me when they didn't know answers and then they went and checked and gave me the answers they found. They also even thought to tell me some things which pre-empted some of my questions during the design and build process. The design consultant made a second trip out to show me the details of some hardware and gave me the fine points of why he would recommend each kind so I could make a better decision for myself. The work crew were very skilled, knowledgeable, polite, and communicative, and they obviously took great pride in their work.

It took one and a half years to get the fan in my solarium fixed. They would not return the $1,600.00 paid for the fan, the only option was to wait. They came to my house about 5 different times between we don't have a ladder tall enough, there was snow, ordered the wrong size, ordered the wrong color. I would never think of recommending them.

They weren't able to do the project but were honest and straightforward about it. They spent a couple of hours helping me and home advisor find the right contractor who could do the work I needed to be done. It spoke volumes about their character and customer service

I'm extremely happy with the work they did. I am really happy with them.

Fantastic communication. The installers voluntarily made repairs and alterations to existing substructure to ensure a good finished project, fixed a wiring issue to perfection and re-installed all fans, outlets and switches - something I thought we would have to do - and were willing, helpful and very professional through out. This was a significant expenditure for us and I feel we got more than our money's worth.

The customer service response is very rapid.