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Mallary Carpet & Flooring Inc.

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

We are a Mohawk Color Elite Center. We also have a large selection of discounted floor coverings in our showroom. Financing is available

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, carpet protector, upholstery cleaning, flood restoration, repair & re-install. carpet, hardwood, laminate, ceramic and porcelin tile, vinyl, luxury vinyl tile, VCT, Carpet Tile and commercial sales and installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.730 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 30 reviews

Kim H.
09/2017
5.0
carpet cleaners
  + -1 more
They did a great job, I will definitely use them again
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mallary Carpet & Flooring Inc.
Looks like you were a first time client, thank you for the opportunity to earn your business. I sincerely hope you will look to us in the future for your cleaning and new flooring needs. We certainly appreciate you feedback, and thank you for your business!! Have a great weekend.

Renee Z.
09/2017
5.0
carpet cleaners
  + -1 more
Great job. I would hire again.
Description of Work: Mallory cleaned some of my carpets and did a great job. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Mallary Carpet & Flooring Inc.
Thank you for taking the time out of your busy day to share your experience with us. We certainly love to get feedback on our service, especially positive remarks. To show our appreciation we randomly offer rewards for your efforts. Next time you have your house cleaned we will give you a 15% discount. Thanks for your business, Michael Mallary

Alexis O.
04/2017
5.0
carpet installation
  + -1 more
great. they were on time and quick. cleaned up.
Description of Work: new carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Patricia P.
01/2017
5.0
carpet cleaners
  + -1 more
Team was very professional, cleaned up after themselves and i very happy with the final outcome of the work performedl
Description of Work: water damage repair and mold treating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Deanna H.
01/2017
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

MARYLIN H.
05/2016
5.0
carpet cleaners
  + -1 more
The technician was punctual, professional and thorough. He successfully removed a rust stain, as well as water stains.
Description of Work: The technician cleaned an approximately 325 SF of carpet in our basement, in addition to carpeted stairs leading from the basement. He successfully removed stains and deodorized the carpet. Overall, the carpet looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Cheryl S.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tracey W.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
I've been using Mallary Carpet for years. I've tried other companies but they never do as good a job as Mallary. Their prices are fair and the technicians always do a good job. I've never had an issue with them. I highly recommend using them for your carpet cleaning needs.
Description of Work: They cleaned the carpet in 3 bedrooms, a hallway and my stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Mallary Carpet & Flooring Inc.
Thanks Ms. [Member name removed]... We appreciate your business. Glad we have been able to meet your expectations as our customer, and look forward to next time. Enjoy!

Patrick S.
06/2015
2.0
carpet installation
  + -1 more
The installer was not professional and it took them quite awhile to resolve the issue. It was not complete satisfaction but they did resolve it. I would never use this company again either.
Description of Work: Installed carpet

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Mallary Carpet & Flooring Inc.
We at Mallary Carpet & Flooring are very surprised to hear that this customer is not satisfied even though all issues were resolved. The customer chose a carpet with a lower pile, tight plush texture. The way the light came into the house, made one seams slightly more visible. We had the original installer return to inspect the job. He worked on the areas of concern and rolled the seams and trimmed them to remedy the issues. The customer was still unhappy with how noticeable the seam was. At this time we sent another installer, to try to address the issue. He too rolled the seams and trimmed the area and explained to the customer that sometimes when you have a tight low cut pile, like the carpet they chose, the seams are more visible with the concentration of light, as it was in this home. We also had the owner, Jim Mallary, go out and inspect the seam and talk with the customer. He too went over the same things to assure the customer that it was a good install and we would stand behind it with all warranties. As a good faith gesture we offered a free carpet cleaning of the entire area that we installed, a ($421.14 value). Jim was led to believe at this time the customer was satisfied. That is why were confused as to why they would not do business with us in the future. We made every effort to address the customer’s concerns. We have a 5 year warranty on the installation of the carpet and this warranty covers any failure of workmanship issues. It was determined that there were not any issues with the install but rather an issue with the angle of the light that enters the home that exposes the seams. The seams were put together tight and seam sealed and are evenly raised. We genuinely want all our customers to be fully satisfied because we rely on referrals to grow our business. It is not our intension to leave any of our customers with the feeling that they have no other recourse but to post an unsatisfactory report almost a year after an install.

Dixie S.
05/2014
4.0
flooring contractor
  + -1 more
They did most of it in one day but are finishing up some of the trim pieces currently. They have been on time, professional, and clean up after themselves.
Description of Work: They installed vinyl floating plank flooring

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mary D.
08/2013
5.0
carpet cleaners, flooring contractor
  + 0 more
We have used Mallary before and always be very please with the service as well as the product. One installation in the past had many problems with instalation and Jim was at our house trying to find a solution. Everything worked out in the end. This time our cherry flooring took over two days to install. We lost electricity one evening when the job was almost done, yet the installers came back on a Saturady to finish it. We love the floors.
Description of Work: Took out all white carpet in 5 bedrooms and hallway then installed cherry flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Michael G.
08/2013
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
They were good. It was pretty snarly before they came in. I've never had a flood but I had a handyman there and he was really impressed. It looked like it did before the flood. It looked good. They were top notch. I contacted other places and their price was just as good.
Description of Work: I used Mallary Carpet Care to reinstall a rug pad that had been cut out after the flood and they had the rug re-matted. They came out again for a bunch of rug cleaning in the basement and some of the upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Barbara K.
04/2013
5.0
carpet installation
  + -1 more
The Mallary family are amazing to work with from the start. This is the second time we have used them for flooring installation. It all starts with the first meeting with Chris Mallary to get an idea of what we are interested in accomplishing. He suggested quality and grade of carpet for the areas we wanted to replace. We discussed installation dates and they were accomodating to our hectic schedule. Installation was excellent. The two installers were very professional, but friendly also. They took care when moving furniture and replaced all items to their original condition and location. I would highly recommend (and have) Mallary for any flooring needs and will contine to use them when we have another project.
Description of Work: Carpet purchase/installation in three bedrooms and the downstairs level of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

James T.
02/2013
5.0
carpet cleaners
  + -1 more
I am pleased with them. I think that they might be a little pricey but their service is really good. They have a spot cleaner that they will leave you and it comes in a little bottle so if you have any spills and you use that, the next time they come to clean, it always comes out.
Description of Work: Mallary Carpet Care cleaned my carpet in the basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denese W.
12/2012
5.0
carpet cleaners, carpet installation
  + 0 more
I've always found Mallary to be very professional, offer competitive prices, and they do a very nice job.
Description of Work: Carpet cleaning. Although this was for carpet cleaning only, I have used Mallary about 10 times over the years for carpet installation and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Stuart V.
05/2012
5.0
carpet cleaners
  + -1 more
They are reliable, do a great job and great for pet stains.
Description of Work: They clean my carpets once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ana P.
03/2012
5.0
carpet cleaners
  + -1 more
I think I spent about $200 on their services. They were good and reliable. They kept all their appointments and they showed up when they said they were going to. I will use them again in the future.
Description of Work: I used Mallary Carpet Care Inc for carpet cleaning. I last used their services may be eight months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RICHARD M.
01/2012
4.0
flooring contractor
  + -1 more
We went to their store , found the staff very knowledgeable. They gave us a good estimate, they came out two days later and did the measure and gave us a new estimate about 200.00 higher then original due to the size of the room (16 x 19) and multiable pieces to make it fit the room. We shopped the estimate around and found that Mallory was right in line with other estimates. We went down put down a deposit and set up the delivery and install date. They arrived and did and excellent job installing and cleaning up afterwards. We are very satisfied with Mallory Carpet. They made us feel more like a friend then a customer.
Description of Work: We bought Mohawk carpet for our new addition, the gave us a good price, did an excellent job on the installation. We were very happy with the installers and an the job they did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Catherine K.
07/2010
5.0
carpet cleaners, flooring contractor
  + 0 more
We have light colored berber carpeting throughout the entire house. We have it cleaned 2x year (Spring and Fall). We have had Mallory do this close to four years now. We had several different technicians come out, but for the past several years we ask Steve, who knows us, the house and the carpet really well by now and he does a great job. He's friendly and professional and comes in and gets the job done. Our carpet still looks new. We've recommended Mallory to at least 3 others who have used their carpet cleaning services who have been very happy. In 2006 we had three new floors installed by Mallory, two linoleum and a ceramic tile in the bathroom. Mallory has a huge selection of all flooring types (carpet, ceramic, wood, etc.) to choose from. The contractor had to remove 2 sub floors in the kitchen in order to put the new floor down. We were very happy with the job.
Description of Work: Carpet cleaning 2 x year. Floor installation - linoleum and ceramic 2006.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARK H.
01/2007
5.0
carpet cleaners
  + -1 more
I called on Monday and was able to have the work done on Tuesday. They had a cancellation that morning so I was able to reschedule for an hour earlier. I was extremely satisfied with the work and professionalism of the employee. I will use Mallary again.
Description of Work: I had my entire house cleaned-3 bedrooms, great room, dining room, stairs and hallway for $260. The total space was about 1700 sq. feet. I thought it was a great price plus I got a 10% discount because the house was empty. I have tried 3 other carpet cleaners and Mallary is by far the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

CHRIS A.
03/2006
3.0
carpet cleaners
  + -1 more
Arrived on time, polite and price reasonable. Unfortunately, service was questionable. Basically provided a wet vacuum service. High traffic areas and trouble spots weren't given enough attention. I expected better results.
Description of Work: Carpet cleaning for living room, dining room and hallway. Roughly 350 sq ft.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$105

Response from Mallary Carpet & Flooring Inc.
I am sorry that I did not see this report much earlier. We really appreciate our customer’s feedback. We send postage paid postcards and do random call backs to get prompt responses and comments on our service. We always try to do our best but when we fall short we want to know and would like the opportunity to make things right. I sincerely apologize for your disappointment in our efforts and am really discouraged that we did not get an opportunity to make amends. In closing I would like to say 96% of our clients are repeat or referred business, so we don’t take our reputation for granted. Regretfully, Michael Mallary

12/2005
5.0
carpet cleaners
  + -1 more
THEY WERE GREAT. I RECOMMEND THEM TO EVERYONE- EVEN ANGIE'S LIST. I CALLED and THEY WERE PROMPT. I EVEN RESCHEDULED and THEY WERE FLEXIBLE- NO PROBLEM. THEY DID A GOOD JOB and GOT THE STUBBORN STAINS OUT.
Description of Work: THEY CLEANED ALL THE CARPETS MY WHOLE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

09/2005
5.0
carpet cleaners
  + -1 more
I HAVE A LARGE HOUSE AND I FOUND THE QUALITY OF WORK THEY PERFORMED AND THE PROFESSIONALISM THEY SHOWED WAS GREAT AND ABSOLUTELY WORTH THE PRICE THEY CHARGED.
Description of Work: 2 LEVELS OF CARPET CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PAULA M.
09/2005
4.0
carpet cleaners
  + -1 more
I HAVE USED THIS COMPANY BEFORE AND THEY ARE GREAT. THE CARPET LOOKED VERY NICE AND CLEAN. WHEN THEY COMPLETED THE JOB THEY CLEANED UP THEIR MESS. AND ALSO ASKED IF I HAD ANY QUESTIONS OR CONCERNS.
Description of Work: SEVEN HUGE ROOMS DONE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

09/2005
5.0
carpet cleaners
  + -1 more
THEY ARE VERY PROFESSIONAL AND HONEST. THEY DIDN'T TRY TO MAKE DO MORE THAN WHAT I NEEDED TO HAVE CLEANED. I TRUSTED TO HAVE HIM IN MY HOUSE. HE EVEN GAVE ME SOME FREE PRODUCTS TO DO SOME SPOT CLEANING WITH. I AM GOING TO HAVE HIM COME BACK.
Description of Work: CLEANED CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167
    • 1(current)
    • 2

Contact information

406 Crain Hwy N, Glen Burnie, MD 21061

www.mallarycarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
# 66010
Trade License Locale
USA
Trade License Authority
MD State

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Water & Smoke Damage,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation

FAQ

Mallary Carpet & Flooring Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Mallary Carpet & Flooring Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mallary Carpet & Flooring Inc. offers free project estimates.
Yes, Mallary Carpet & Flooring Inc. offers eco-friendly accreditations.
Yes, Mallary Carpet & Flooring Inc. offers a 5% senior discount.
Yes, Mallary Carpet & Flooring Inc. offers emergency services.
Yes, Mallary Carpet & Flooring Inc. offers warranties.
Mallary Carpet & Flooring Inc. offers the following services: Carpet cleaning, carpet protector, upholstery cleaning, flood restoration, repair & re-install. carpet, hardwood, laminate, ceramic and porcelin tile, vinyl, luxury vinyl tile, VCT, Carpet Tile and commercial sales and installation.

Contact information

406 Crain Hwy N, Glen Burnie, MD 21061

www.mallarycarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM