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HILDA'S CLEANING SERVICE, INC

House Cleaning, Window Cleaning, Carpet Cleaning

About us

Hilda's Cleaning Services is a full service residential and commercial cleaning company that has been serving Anne Arundel County residents since 1988. We are absolutely honest, dependable, and insured/bonded. We will clean your home until it sparks and guarantee your satisfaction. Call (410)-590-7678 today for your free estimate

Business highlights

37 years of trusted experience

Services we offer

*Residential* Move-in Cleanings, Move-out Cleanings, Window Cleaning, Carpet Cleaning, Striping & Waxing of Hard Surface Flooring *Commercial* Office Cleaning, Construction Cleaning, Carpet Cleaning, Striping & Waxing of Hard Surface Flooring, Floor Buffing, and Window Cleanings *We Offer Weekly, Bi-Weekly, Monthly, and 1x Cleanings*

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.515 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
20%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.8
punctuality
4.5
Showing 1-15 of 15 reviews

Angela P.
12/2020
1.0
house cleaning
  + -1 more
My relator recommended Hilda's cleaning service. Her crew cleaned the house as we had moved out but left a few things. My relator called her back as things were not cleaned well. Her crew came back and cleaned again. A couple days later my husband, daughter and myself went to the house to check on things. We noticed that many of our items were gone. My 6 year old daughters barbie dream house doll house was taken, some kitchen items and about three of my purses taht were of value to us. Many other items have been discovered meeting. Hilda even though she has a video of the doll house there before her crew went in will not admit her people are shady. No other people went into the home unsescorted. We will buy our daugther another doll house, however its a hard lesson for a 6 year old to learn. We will never ever hire her again and in the future when we have cleaners our camera's will be on. We had already moved out so wifi in the home and we had taken all of our cameras out of the home to our new home. Do not hire unless you will be in the home or have your cameras on.
Description of Work: house cleaning move out

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0


Response from HILDA'S CLEANING SERVICE, INC
Thank you for your feedback and I want to apologize that this was your experience with our company. We’ve been in business for over 30 years and have never been accused of stealing from a customer before so we do not take this lightly. I do believe there was a misunderstanding that the belongings in your old home were trash, as you were moving out and there were not many belongings left behind. We returned all trash we still had in our possession but the doll house was not one of them. Our company uses a mid-size Hatchback which is almost entirely filled with our employees and cleaning supplies as is, making it very difficult for your daughter’s large dollhouse to fit alongside. We wholeheartedly trust our employees not to steal and sincerely believe this was not the case. I apologize for any inconvenience this may have caused and please know this is an interaction we learned from and take into account before going into any move out cleanings.

J B.
11/2020
5.0
house cleaning, window cleaning
  + 0 more
Hilda's is a wonderful family owned company that we have been using for years. My family has used Hilda's for over twenty years now. Never any issues with the exception of something being accidentally broken. Hilda's apologized and immediately paid for a replacement or repair. I would highly recommend them.
Description of Work: Scheduled residential cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jaymie H.
11/2020
5.0
house cleaning
  + -1 more
Very well!
Description of Work: Residential Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jaymie H.
11/2020
5.0
carpet cleaners
  + -1 more
Very well!
Description of Work: Residential Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Peter S.
05/2016
5.0
house cleaning
  + -1 more
they arrived on time and completed the cleaning in 1 1/2 hours/
Description of Work: Cleaned my home which consisted of 950 sq. ft. , 2 bdrooms and 1 bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Louisa H.
03/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie S.
07/2014
5.0
house cleaning
  + -1 more
Hilda is extremely nice and personable. Her housekeepers are pleasant and hard working.
Description of Work: Full-house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter O.
05/2014
5.0
house cleaning
  + -1 more
We've been very happy with them. They are reliable on the time when they come, they seem to be very trustworthy and they pay attention to the quality of work that they do. They come out every two weeks. We usually get four man and that is $30.00 per man/hour. We pay $120.00 a week, normally we get four people sometimes three but then they here longer. They are professional specially when we talked to the office if there's anything you need to change for an appointment they are always willing to do it. Absolutely, I will use them again.
Description of Work: We used Hilda's Cleaning Service for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jim C.
05/2014
5.0
house cleaning
  + -1 more
We think Hilda's crews do fine work. Since this is a second home, we are rarely there, but it is clear that they were there when we arrive after them. They do a much better job than our maid in Olney, especially the dusting. We have a Labrador who sheds quite a bit. Hilda's crews make sure the dog hair is gone. The only negative yet was when they missed the underneath of the toilet seat. Other than that, they do a great job. The lack of cost info is because I do not pay the bill.
Description of Work: Cleans our Annapolis home

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harold S.
06/2012
5.0
house cleaning
  + -1 more
My experience with them was very good. They were very professional. Anytime there was a problem, I can get in touch and it would be fixed immediately. There are rarely any kind of a problem.
Description of Work: I have used Hilda's Cleaning Service for general house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robin D.
04/2012
4.0
house cleaning
  + -1 more
I really have to stay on top of them to make them pay attention to details. I'm kinda neutral on recommending them to other. I'm currently toying with changing companies but I will use them until then.
Description of Work: They came to clean my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$130

Natalie N.
08/2011
4.0
house cleaning
  + -1 more
I last used them a month and a half ago. They come out monthly to clean seventy five percent of my house. I went with them because I looked them up on Angie's List. They do a decent job but sometimes I'm a little frustrated because they don't show up quite as on time as I like them to. Basically they do a good job.
Description of Work: Hilda's Cleaning Service Inc comes out for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Karen R.
07/2011
5.0
house cleaning
  + -1 more
They are very professional and very methodical. They are also very organized. They are the only cleaning people I have ever had that turned the fans off and dusted the top of the ceiling fans and cleaned the inside of the toaster. I love them. They are excellent. They always show up when they're supposed to. I work part-time, but I'm usually home when they come. If they say they're coming at 8:00, they would come out at 8:00. If they say they're coming at 10:30 they would come out at 10:30. They love my dog. One of them put a picture of my dog on her Facebook page. The crew speaks a little English except for Gina, but Gina is just great. I just love them. They are a part of the family. They are just wonderful.
Description of Work: I use Hilda's Cleaning Service, Inc. for housecleaning. They clean the house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Harold S.
01/2009
4.0
house cleaning
  + -1 more
They charge a flat rate every two weeks. On occasion, they haven't set the alarm. I've also come home to find the backdoor open sometimes. There haven't been any really recent problems. I've had to call them a couple times to explain how I want them to do things. The team that I get changes from time to time. They use most of their own supplies.
Description of Work: They provide general housecleaning services: vacuuming, mopping, dusting, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

BARBARA J.
09/2007
5.0
house cleaning
  + -1 more
I was very impressed with Hilda's Housekeeping Service. They call first and let me know when they will be here, and they always make sure it's a good time for me. They do a very thorough job. They are very courteous and professional and very careful of my belongings.
Description of Work: They cleaned our 2300 square foot home. They did the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

    Contact information

    610 Old Stage Rd, Glen Burnie, MD 21061

    www.HildasCleaningServices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Carpet Cleaning

    FAQ

    HILDA'S CLEANING SERVICE, INC is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    HILDA'S CLEANING SERVICE, INC accepts the following forms of payment: Check
    Yes, HILDA'S CLEANING SERVICE, INC offers free project estimates.
    No, HILDA'S CLEANING SERVICE, INC does not offer eco-friendly accreditations.
    No, HILDA'S CLEANING SERVICE, INC does not offer a senior discount.
    No, HILDA'S CLEANING SERVICE, INC does not offer emergency services.
    No, HILDA'S CLEANING SERVICE, INC does not offer warranties.
    HILDA'S CLEANING SERVICE, INC offers the following services: *Residential* Move-in Cleanings, Move-out Cleanings, Window Cleaning, Carpet Cleaning, Striping & Waxing of Hard Surface Flooring *Commercial* Office Cleaning, Construction Cleaning, Carpet Cleaning, Striping & Waxing of Hard Surface Flooring, Floor Buffing, and Window Cleanings *We Offer Weekly, Bi-Weekly, Monthly, and 1x Cleanings*

    Contact information

    610 Old Stage Rd, Glen Burnie, MD 21061

    www.HildasCleaningServices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed