Surdus Remodeling

They never over charged for the project, the prices were reasonable. They are very professional, reliable, nice, & trustworthy. I gave them the keys to my house. The job looks really good it shows that they paid attention to detail. They went about and beyond what was expected.

Service was great. They are prompt, professional, got the details right, and the price seemed very reasonable. When thinking about hourly rates keep in mind how long people take to do work -- work was finished relatively quickly based on what I expected, and the overall price felt right on.

Our experience with Surdus was fantastic! Elijah Gold, the owner, was wonderful to work with. He was always responsive and gave us some great ideas. Jose and Sergio, who did the bulk of the work, were incredible. They were always lovely to deal with, even the last night when they were here until 10 pm and must have been exhausted. We especially appreciated Jose's eye for detail, which shows throughout the bathroom. We are already planning our next project for Surdus.

Elijah was very responsive and fast in getting us estimates for the bathroom remodel. He was not the lowest priced contractor, but very reasonable and by far had the best reviews. The estimate was labor only and we provided all finishing materials such as tile, grout, vanity, etc. Elijah and his crew were always on time and very professional. We were surprised at just how many hours they put in each day as they arrived around 9 a.m and some evenings worked until 8 p.m. They also put in a number of Saturdays to keep the project on track. There were limited surprises when it came to cost, coming in very close to the estimate. The only additions were due to problems with the house where they needed extra materials or had to level out the ceiling. We had a few communication issues early on as we were not home during the renovations and inspected work in the evenings. It took a few days to work out and make sure we were on the same page, but Elijah made sure we were comfortable and his team was addressing our concerns. We also had some challenges communicating through notes with his crew when we were home, but were able to email Elijah in the evenings if we did not feel like we were understanding each other. In the middle of the bathroom remodel we decided to replace our kitchen counters and backsplash. We originally thought we could remove the backsplash, but quickly realized there was a lot of drywall repair needed. Elijah provided an estimate and timing the next morning and was able to quickly fit in our additional project in their schedule. We are very pleased with how the bathroom and kitchen turned out and also happy with Elijah's service. We noticed a few weeks after they finished that there was a crack in the grout in both the kitchen and bathroom. Elijah worked with our schedule coming out after 5pm on a Friday and repaired both cracks. We would recommend Elijah and his team for renovation projects and would consider using them in the future.

Completed the job on time and very good at the job. It's very reasonable price because we priced it with a couple others and they were way expensive.

Elijah renovated a kitchen, a complete gut. Installed a new bathroom that was not previously there in the basement. He did the drywall wall in the basement, a bunch of finish work, painting, a variety of different things. The work was very good, he was responsive, easy to work with. I would definitely recommend him to others. Honest, Professional, Responsive and Competent.

They actually used sign language and between the two of them they did a fantastic job. I couldn?t have asked for anything better. They put in two ceiling fans, took things that I needed returned back to the store. Very professional. Did everything perfectly and I was amazed they did everything with sign language. They just did an outstanding job.

Elijah and his team were absolutely fantastic. I initially contacted them on 26 December and received a response that same day. Elijah came by on the 28th and looked at the bathrooms and prepared an estimate. I contacted three other contractors and Surdus Remodeling was the lowest price. I was looking for a good price and good quality. I reviewed photos of their work and liked what I saw. This is the first time I've had any renovations to my place. Elijah gave a lot of ideas and options, things I hadn't thought about doing. The work began on 28 January and lasted approximately 20 work days. Jose and Sergio arrived every day on time and worked a full day (8-9 hours). They have high-quality work ethics and were very neat and clean after they left for the night, I could hardly tell there was construction going on in my place. I have an eye for detail and I would look over the work every night after they left. Everything they did was perfect, better than I expected. I had a few changes to make during the renovations last-minute ideas. I would email Elijah and he always responded very quickly. He would check out the options and let me know what worked best. He accommodated every change I requested. We had to work almost every day during the renovations. I took days off here and there but mostly I was not home while they did the renovations. I didn't have any issues giving them the key to my place so they could do the work. They were very trustworthy and they always made sure to lock up if they left for lunch or left before I got home. If a question came up while I was gone, Elijah would email me. I attached pictures I took from my cell phone, it looks a lot better in person as the camera is a bit dark but you can get the idea. I address the next topic because I know some people may have concerns that Elijah and some of the workers are deaf. It was no problem, at all! We never had any communication problems. We typically discussed things via email or writing notes. Typically, I just showed them what I wanted and they knew exactly what I was saying. They are the experts!

We were not able to set up an appointment within the time frame of the deal and then he became over booked.

The handy man arrived on time and was very pleasant. He was also deaf and it slowed things down tremendously for me because I either had to mime out or write everything. His work was fine and he was prepared and efficient. After he completed the list, we spent quite a bit of time looking at, measuring and listing additional work I needed: A new wooden garage door, the other garage door needing paint, a board to hang tools, painting in the apartment, custom shelves, etc. I paid for this time and there was no followup. Because of that, I would not use the company again. The Angies List Deal was to get some work done and just as importantly, to find a company I could use.

It went well. A scheduler called to make an appointment. I had to change a couple of times due to a busy work schedule and they were very agreeable. The handyman who came was very professional and curtious. It did take several hours to complete the job and I think they counted the time it took to buy supplies. We are very satisfied with the work they did.

I was pleased that when we finally made an appt, Surdus called to confirm the time, address, and project specifics. The handyman, Georgi, was great to work with -- he has an impairment (which would have been good to know when scheduling). He's a wonderful conscientious worker. He took great care and did not attempt to run out the clock in the 3 hour deal. Georgi performed electrical work, installing lights and sensors and helped me hang some blinds. He was also knowledgeable on bannisters, tile work, and wood flooring. He pointed out some items in my home that I may want to consider for future renovations. I would recommend Surdus and look forward to working with them on a possible bathroom renovation.

Overall, the contractor performed excellent quality work and I will use him again. This was a Big Deal at an excellent price, but I believe his regular rates are reasonable as well. The owner, Mr. Gold, was not prepared for the response he got to the Big Deal, which made scheduling and initial communications challenged. Furthermore, he had to hire additional help and was sending a new person (Danny) to me--an idea which I initially found unsettling, but which turned out to be fine as Danny is excellent. After the initial scheduling hurdle, communication was excellent both with Danny and Mr. Gold--e.g., Danny called about being just a few minutes late, job details, and Mr. Gold's interest in my evaluation and satisfaction. I was very impressed that, after discovering a small problem with the work approx 20 minutes after we wrapped things up, Danny returned immediately and fixed the problem. Furthermore, Mr. Gold remained in contact throughout to make sure things were taken care of to my satisfaction. A couple of notes that the reader should consider: (1) As the work was performed on an hourly labor rate, materials were additional Although this was as expected, I was surprised that not even very basic materials such as finish nails or drywall screws were provided. Instead, I had to pay for large boxes of both even though only a few were used. Furthermore, Danny did not check first if I had these materials. (2) As the worker sent was new to Surdus, I have no way of telling if the quality of work or materials provided is standard or not. (3) As Mr. Gold is deaf, the consumer must be a little flexible in how you communicate. All communications I had with Mr. Gold were via email, pen/paper and a TTD/TTY phone service. I did not find this to be a hindrance at all.

Good estimate of the nature of the job on the phone. Efficient when working. Would definitely use again.

The first time I reserved a time, no one showed up. I had to call and find out what was wrong. Surdus admitted they had mixed up the reservation. They rescheduled for a Saturday (which was not available in the original service quote) and added an additional hour at no charge. The second time, the person was 1/2 hour late (had trouble finding my address). Once he got working he was friendly, did great work and picked up after himself. Would I hire this company again? No, and for one reason only (which I feel deeply guilty about). I guess I need verbal feedback and I was unable to receive that from this company. I believe most Surdus employees are hearing impaired in some way. I was unable to easily communicate with the gentleman -- or told beforehand to print out what I wished done and be prepared for nonverbal communication. He and I had a big problem exchanging thoughts and ideas (which was mostly my fault). It took a good five minutes just to tell him what I wanted done. The gentleman tried, but he had a tad bit of trouble understanding what I wanted as well. It was awkward and I realized afterwards I didn't try to pick his brian about other possible little projects he could have done while he was there because our communication was just not good. I don't like giving this type of review, especially if the work done lived up to expectations. The only reason I am doing this is the possibility that Surdus will tweak their style to inform customers that the person doing the work is hearing impaired and be prepared to communicate via other forms besides verbal language. As I mentioned above, the work was finished professionally and expertly.

We contacted 4 different companies to provide an estimate. One of them had excellent reviews, provided good ideas but submitted ridiculous prices (much higher than the other 3). Two of them were barely responsive - in other words, they came by, looked at the bathroom but did not bother to ask us what we wanted to do. They literally stared at the bathroom, took a few measurements and told us they'd email us the estimate! Of those two, one of them took several weeks and only responded after I sent them at least two emails. Their prices were more reasonable but the lack of attention from them was not encouraging. Elijah (from Surdus) was different. He was responsive, took his time to look over the bathroom and discuss what we wanted to do. I was especially happy when he recommended replacing the regular door with a pocket door because it would significantly add to the usable space in the bathroom and because I love pocket doors - they look very elegant in my opinion. He's quote was similar to the other two but his responsiveness, attention to detail and willingness to ASK what we wanted convinced us to go with him. It took us a few weeks to select the toilet, vanity, medicine cabinet, et cetera. Elijah was helpful in providing recommended vendors and was patient while we picked what we wanted. But as soon as we selected our items and signed the contract, he started ordering items and getting ready to start the work. Elijah's guys - Jose and Sergio - began the Monday before Thanksgiving and spent the next 2.5 weeks working on the project. They were very thoughtful in keeping the work area clean once they were done for the day. It took them about 1 day to demolish the existing bathroom. The next week was spent reframing the bathroom, rebuilding the shower base and building out the infrastructure for the new bathroom. The second week was spent installing the green board, pocket door, et cetera. The last 1/2 week was spent installing the tiles, painting and so on. They even worked through Thanksgiving which we appreciated very much. Elijah accommodated a few work order changes at reasonable cost. These included modifying the plumbing to make the recessed medicine cabinet fit, moving a light switch, and installing a new electrical outlet (facing the outside hall). All of these were done while the bathroom was still stripped down to its stud (when they are easier to do!). The small hiccups that happened during the project were quickly attended to and corrected by Elijah. I was impressed by his responsiveness. Whenever I sent him an email with a question, he'd reply the same day. We were so happy with the work Surdus did, we've requested an estimate for a 1/2 bathroom and intend to use them again when we remodel the house's main bathroom and basement next year.

The work was fantastic! They were super clean. They came every day when they said they would. They dealt well with my two dogs. My wife was also expecting and we were not around a lot. They accommodated my needs and completed the work on time.

Terrible. See above comments.

The contractor called and discussed the job with me. He asked if I wanted to provide the materials or have him pick them up. I decided that I wanted to suppy all materials as I am particular and wanted to determine finishes, etc. Before the scheduled appointment he called to make certain that I remember our appointment. They showed up on time and after a brief discussion and survey of what needed to be done ... they started work. During installation I was asked if the job was going as I had planned ... and it was. They finished in the alloted time and I was pleased with the work performed. I now have handrails on both staircases.

I had an entire old Mortise door-lock hardware set including knobs, etc. removed and replaced with a new one I had purchased. The old one worked poorly and had no key. The new one works fine and now the room door can be locked with the new key. I also had my front concrete walk way and steps painted as well as the iron railings for the porch --two coats, as well as the outside doors to my kitchen cupboard painted. I was very pleased with the job.

The handyman showed up on time and performed the work unobtrusively and expertly.

We found Surdus here on Angies list and Elijah came to give us an estimate. We showed him the work we wanted to have done and a few days later he sent us a proposal for our review. We felt that his estimate was very reasonable for the amount of work we needed done. Once we signed a contract he asked us to send us the fixtures, tiles, etc that we were interested in having for the bathroom. He suggested some websites and local stores to look at tiles and fixtures and included an estimated budget for what we should aim for. While overwhelming at first, we really enjoyed being able to have everything in the bathroom exactly the way we wanted it. Elijah was able to give us advice and answer any questions we had if we weren't sure what we needed. Elijah ordered all of the parts for the bathroom and his workers Dae and George started work a few days after signing the contract (they would have started earlier but we were not ready). Dae and George arrived at 9am each day and worked until around 5 or whenever they completed what they were working on. They always cleaned up after themselves and were very conscious of of us in the house. After demoing the bathroom they found several reasons for the mold problems we previously had. George spent a lot of time looking inside and outside the house to find the source of water coming into the bathroom and repaired them. They also replaced old pipes in the bathroom and electrical which was no longer in good shape even though they were not included in the contract. During each step of creating our new bathroom they always asked where we wanted things and what our preferences were. It also became clear they always wanted to do their best and do things properly. Each evening if I noticed something that concerned me it was addressed the next day (usually without me mentioning it). When we suggested something they would give us their opinion and in most cases we trusted what they thought and were not disappointed. Working with Elijah was not a problem despite him being deaf. We communicating mostly with notes and through email (which suits me very well). George is also deaf but very friendly and we didn't have trouble communicating. Dae can sign and acted as interpreter when needed. The work was completed ahead of schedule and completed correctly. The next day Elijah came over for a final inspection and instead of just asking if we were happy (as I expected), he did his own inspection. Elijah found a few minor issues we hadn't discovered and his crew came back the next business day to finish them. Overall we really enjoyed working with Elijah, George and Dae and would not hesitate to use them in the future.

Overall, it was a great experience. The gentleman, Reza, arrived on time, was courteous and professional and very knowledgeable. I felt comfortable having him in my home and would ask them back again without question. Thank you!

He was unable to respond quickly since he was so backed up. I needed work quickly, so I went ahead and got a refund.

The handyman, Reza, who came out was very courteous and professional. In spite of his difficulty hearing, I had a great experience with them and would certainly recommend them for any handyman jobs around the house. They also do bathrooms, kitchens and basements etc.