See Dirt Run! Inc

The house has been well-maintained, I've re-stained it every few years as necessary since it was built. Finally I got tired of doing it myself and got a few quotes for the work. SDR didn't come out to provide an estimate, they had me send pictures of each side of the house instead, and answer a questionnaire. Innovative, I thought. They warned me they were very busy and it might be 3-4 weeks before they could even find time to provide an estimate, and 3-4 months before they could start the work. I called them a week later as I had the other quotes already, and within a few days they were able to provide their quote. It's obvious they didn't want the job, as their quote was THREE TIMES the price of the outfit I hired, and I didn't hire the lowest bidder. I'm looking for a high-quality job at a fair price. My front porch ceiling just needed a light cleaning and one coat of stain, as it doesn't see any weather, had never had a coating on it, and wasn't greyed. They wanted over $3000 just for the porch ceiling. I could hire a carpenter to replace the ceiling for less than that! The quote was very detailed, to the point that they had a line item for travel time, calculated down to the penny. Because I was switching stain products, they quoted a very aggressive power washing, which does enough damage to the wood that the entire house would need to be sanded before staining. Instead of SDR, I hired a Class A general contractor who has built over 150 log homes. He came out right away to see the house and quote the job in person, and suggested an approach that was not as damaging to the logs. He used a chemical stripper followed by a light power-washing to make the logs look like new, then two coats of stain. On the positive side SDR was very professional to deal with, and answered all of my questions thoroughly over several phone calls. If they can stay as busy as they are at the exorbitant rates they charge then I guess they are successful, but they won't be getting any of my money.

Great. They were professional, knowledgeable and friendly. Loved them so much I call them back to do work inside the house as well.

excellent, they removed all the mildew without damaging my siding

1/3 down required for small project. Didn't do work until 3 plus months after contract signed. Rude. Didn't have enough nails for job so waited an hour plus going to get more. Argued contract did not agree with estimate that was provided so did not perform work.

I contacted the provider via online questionaire on May 15, 2015. I was called immediately and told to send some photos of the house, which I did. They followed up with a questionnaire which I filled out. Didn't hear anything for a week, so I emailed them the following: "It's been a week. Haven't heard anything. I guess you're not interested in my business???" They responded: "It's not that at all. It's alot like the week before Christmas in retail here. We are working non-stop, with little to no time off and getting time to quote these jobs is not easy, since Rod is out most days. You have not been forgotten. Thank you for your patience. We will be in touch." Didn't hear anything for a couple of weeks, so I called. Although pleasant enough, it was basically a run around. Said they couldn't get to the job until October! And they would contact me in a month. Never heard a word. Meanwhile, I found someone else, more local, who did a fantastic job for half the price SeeDirtRun quoted (over the phone). I have no idea what kind of work they do.

The crew arrived right on time. They were courteous and professional. They did a great job cleaning our house. Some parts of the house had not been cleaned in a while but when they were done it all looked great. Some of the trim was especially discolored and they got it all looking like new. They did a great job cleaning our house and were careful not to damage any of the landscaping while they were working. We did not want a high pressure clean of our siding and were able to get a sparkling clean house without the risk of damaging the siding because they used a low pressure system.

We found this company on the web over 10 years ago after having a disastrous experience with a company that did not know how to work with Ipe wood. We thought he had permanently marred the wood. Rod and Beth reassured us that they would make the decks look like new, and they did. We have worked with them ever since, having them return every year and every time they make our decks and flagstone walkways and patio and even our gutters look brand new. They are very honest, professional, reliable, and knowledgeable, and pay assiduous attention to detail. They are extremely careful not to damage shrubs, plants and groundcover in any way. They cover everything nearby so there is not a speck of stain anywhere but on the decks and stairs where it is supposed to be. Scheduling is such a headache for them as they can only work when the weather permits them to do so. That said, they are very conscientious about their clients and are excellent at customer service. I highly recommend this company.

The initial consult was very informative. The owners showed up on time with brochures and descriptions and stayed for over an hour answering our many questions. They were knowledgeable about their products and services. We got 2 other estimates, one higher and one lower, but went with this group as they seemed the most well informed about the work. Once scheduled, the owners and crew showed up at the scheduled time every day and worked hard until the end of the day. They estimated the work to take a week and it was completed after 4 extra-long working days. We have a log home. As we learned, the wood on a log home needs to be treated every so often to limit degradation of the wood and infestation. The first day, they applied a product to strip the existing stain and years of damage, discoloration and pollutants, including pollen, etc. Then they power washed the entire house, both decks and all deck rails and then applied a neutralizer to everything. This required at least three trips around the entire 2 floor house and they finished this step in a day! The next day, they had to sand down every log to eliminate the wood that was raised in the process the day before. The following two days were spent staining everything and applying a seal over the stain. The team worked together like a well oiled machine. They rarely rested and were constantly going up and down ladders, moving their equipment and completing this labor intensive work. I really can't believe how hard the entire crew worked. Unbelievable. If you find the price daunting, consider the fact that this crew of 5 worked all day for 4 extra-long days and had all of the necessary equipment and the materials and supplies. Also keep in mind the sheer number of products applied - there were at least 4 costly products applied in their many rotations around the house. It was money well spent and well earned. The house looks beautiful. I really had no idea it could look this good. It looks brand new and I feel better knowing it's been protected from the elements. And they left a clean site. No plants were damaged, everything was cleaned up. The owners and crew were very nice and worked extremely well together. I have no complaints and I'd recommend them to anyone with a log home or someone who simply needs their deck refinished.

I was able to make an appointment quickly. My initial appointment was cancelled, but rescheduled within the same week. I had concerns regarding how the power washing would affect my sliding. My house is about 40 years old and has aluminum siding and the original paint. They explained their cleaning procedures clearly including the degree of pressure and cleaning substances they would use. The cleaning went well with no adverse affects on my siding. My only comment is that I wish they had notified me about 30 minutes before they arrived. I would have liked being present.

They did superior work. They called us at work on the color of the stain as they felt it may be darker then we wanted once they started. My husband asked if they could stop and let us look at it when we returned home. They stopped working until we called back that evening to say we didn't see that much of a difference and was happy to have them continue with it. Impressive! They are worth waiting for as their schedule is busy.

See Dirt Run is professional, responsive and performs Top Quality work!! We have used them twice now and expect to call them again in the next year or two. From start to finish they are a pleasure. They are respectful of our home, plants and animals. There is never a trash or damage issue. If we run into challenges or opportunities they work with us to make the most of our budget. The pricing is a bit on the high side - however you are paying for Top Notch Services and Top Quality Products. As well they offer a range of products to help fit within a variety of budgets. As a matter of fact Rod & Beth work with us so we can perform interim maintenance on our own with advice on which products to use and which deliver the highest value. We will continue to call upon See Dirt Run and recommend them to others. Sheryl Hoffman

We felt like we struck gold when we found See Dirt Run! on the web eleven years ago, and we have hired them every summer since then. We had just installed new Ipe decks, and our then low-cost deck cleaner told us he could wash and stain them without any problem. We thought our decks were ruined. Rob and Beth to the rescue! Each year, they make our decks and porch look brand new. The same is true for all our much older flagstone walkways and patio. Every job for them is a work of art. They are seasoned professionals who are extremely knowledgeable and articulate about the technical aspects of all types of wood and how to preserve/protect/clean/stain them, especially the exotic woods. They are meticulous, organized, efficient, and thorough, and they pay close attention to detail. They take great pains to make sure that all areas adjacent to the decks/porch are covered so they are not affected by the power washing or inadvertently stained. Never have I had any problems whatsoever with the plants or shrubs in the vicinity where they worked. Rob was careful not to get any water near the baseboard woodwork when he power washed the garage floor. They do their work carefully and methodically. They pay close attention to the weather to make sure the wood is completely dried after cleaning and before staining. They have someone who always answers the phone and will sometimes call in the evening to notify you that the deck will be stained the next day if no rain is in the forecast. Rob and Beth, married co-owners, are honest, hard-working, intelligent, and very customer-oriented and also delightful to work with. I strongly recommend them.

See above - it was amazing ! We were very pleased. We will be calling them again! thank you ~ Margie Billian

They did a wonderful job. They were very conscientious. They took their time with the job. They broke a flood light which they told me up front and the office reimbursed me right away. They actually showed up early. They were suppose to come in the afternoon but came in the morning which was fine by me but I would have liked a phone call to let me know the time had changed. The office was really responsive every time I called or emailed. I got all my questions asked promptly. I would definitely use this company again.

See Dirt Run has cleaned and stained our log home for nearly 10 years now. Our initial project for them was to remove the old stain with a strong power wash, which would make the logs rough. They hand sanded each log, repaired any damaged or rotting logs, restrained the chinking (between the logs), stained and sealed the logs. Our house still looks like new! The following visits were for maintenance, cleaning, resealing, staining and repair of sun damaged logs. See Dirt Run does an excellent job. I highly recommend them for your woodwork.

They did not keep their appointment and called to tell me that the person who is coming out to our house will be 45 min to an hour late after the appointment time has past! What makes this annoying is that at the time of scheduling the appointment I did point out that we have not moved into the house and I have to drive to the property for this appointment.

Excellent service from start to finish...have been using See Dirt Run for many years and are very pleased with them.

All services have been thorough and professionally done from evaluating the needs and services to followup for servicing at a future time.

When the company was done, I noticed that they left all the sand blasting media where it fell making a mess out of our gardens. It took several hours with a shop vac to clean up the place. They made little effort to protect the flower beds and most of the flowers were destoried. After they left I noticed one of out windows was broken. When I called them about it, they said they never had that happen before. They wanted to come up and inspect the window. The next day, a second window was found broken. When they came by they said that one of there workers said the window was broken when they started, but forgot to tell them. Ultimately they agreed to pay for replacing both window panes. Over the next few days another window broke, then three weeks later a forth. When repairing the windows, i found blasting media inside of each window. I am absolutely convinced that there process caused this. They also did not take good care of our patio, they stretched a hose across the slate scratching it. They were not very pleseant to deal with and I do not reccommend them.

I have been so pleased by See Dirt Run and recommend them highly. They are very knowledgeable and professional, and give information about how to care for the wood, to keep it strong and looking good as long as possible. They are timely and clean up completely afterward - the only way you know they've been there is that the wood looks beautiful. A pleasure to do business with! Dale Rubenstein, DVM Hospital Owner A Cat Clinic Boyds, MD

Please see above; I combined these two categories.

It was a home based service so the calls were taken pretty late (8pm) and returned pretty promptly. Workers who came out were very polite - took 3 hours to complete work.

I sent in deposit check of 429.70 on June 13 and faxed back signed proposal sheet. We were told to expect call in early August for work to be done. In Mid-August I left two messages on their phone line asking when we could expect them. NEVER received a response. Around Labor Day weekend in early Sept. my husband left message on their phone. They returned his call the next day and said it would be maybe about a week - so this is now 4 weeks after the estimated date we were given in June when we sent in deposit. Work was completed on or around Sept. 16 - took them 3 visits to finish it. THe workers were very professional and did a good job; however, I do not think the job was worth the price of $1300, especially for only 693 square feet. When I spoke to the owner on the second day of work and voiced my issues with the company thus far (no response to messages, install more than a month late with no information in between about when install would start), the owner was rather snippy with me and stated the following: 1) They dont recall getting my messages, but then he later admitted that their office misplaced (or lost) my proposal paperwork, which probably messed their process up in terms of phone calls (??) 2) They were really busy and called to PA to do log home restoration work in July, and this put them behind schedule (would have been nice if they told us that back in early August) 3) The reason they cashed the deposit check immediately in June was because they use top-of-the-line supplies, and they have to order them up front, etc....so they need the $ to cover it. I really did not appreciate his tone, and I do not him recall being at all apologetic that we had received no return phone calls or info in August re: the status of our work schedule. Maybe he woke up on the wrong side of the bed that day, but for $1300 I really don't want the attitude, even if it is free. Lastly, I wish they had told me how much grime was going to fly all into my aluminum screened porch, and all over the siding. I was told to expect water, but wasn't told about the dirt and grime that would be left behind on the siding, and on the inside roof of the porch, which is white.

The deck was in pretty bad shape from lack of prior maintenance and looks much better now.

A person gave us an estimate in March and we sent our deposit in the next day. After numerous phone calls, they finally started the work the week after Memorial Day! From that point, it took about three weeks for them to finally finish all of the work. The final product does not look very good; it doesn't look like we paid over $2500 for it. Also, the chemicals used in the pressure washing killed all of the plants/trees near the deck.