Germantown Appliance Repair Men

They were supposed to come on the 1st.? They were supposed to be here between the hours of 1-4 and no showed.? They called in between, they were coming later, later, later and just no more, they would come tomorrow.? Thursday, they kept changing the times again and finally showed around 4:30 I believe and stayed a half hour.? They came back the next day and stayed another half hour.? The initial cost was like $100 to get them to come and the other was like $328 on top of that.? It was $328 total.? I'm very upset.? I called the company and asked to speak to the supervisor and they said someone would get back with me but nobody has yet.? The man himself was nice, I didn't have a problem with him, but he was difficult to understand.? I could understand him in person but on the phone he was all gobbled.? If everything was fixed I would've said the price was OK, but the fact that nothing has changed, I'd say that's kind of expensive.? Also the fact that he gave me his private number to call him rather than calling the company again made me start to wonder but I didn't wonder these things until the next day.? He might of fixed something.? I don't know what it could've been, probably something the things that didn't need fixing.? I would not say responsiveness was great.? I had to wait 2 days for them to show up.? If I were working, I would've lost 2 days of work.? That's not acceptable.? When they did say they were coming, they didn't show either.? I can't say anything bad about the guy.? When he came, he was polite and I thought he was doing work.? He was difficult for me to understand.? I actually did give the man a tip when he left.? I don't know what I was thinking but it is my way to try to take way of service people because my family has had service providers in it and they've gotten stiffed many, many times.? He was very nice, no problems there.