Dwayne HVAC

heating & cooling contractor

About us

Dwayne HVAC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Business highlights

20 years of trusted experience


Accepted payment methods

CreditCard

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
4.9
Showing 1-17 of 17 reviews

Afreena T.
08/2023
5.0
Dwayne is a wonderful person and extremely competent. He knows his stuff. He didnâ t try to oversell anything or any services which was much appreciated. They are also very reasonable and even are available on Saturdays. The office manager, Carol is an absolute doll and a pleasure to talk to. I cannot recommend them enough!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,750

Janis T.
07/2023
5.0
Dwayne was great. He got my AC running like new. As a senior it is not healthy to be without reliable AC. I would call Dwayne again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$39

Maria P.
07/2023
5.0
Dwayne replied to a request placed in the middle of the night for air conditioning repair during a hot weekend. He was extremely polite and kind and came out early on a Sunday morning even though they were closed. Unlike other companies who try to sell you a new system, he took the time out to explain things to me and showed me what to check for first should I have the same issue again and said that with maintenance my system should last a few more years. Dwayne was very honest and respectful and made me so comfortable that I immediately signed up for their service plan. Thank you Dwayne!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Augustine F.
07/2023
4.5
Prompt and responsive

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$130

Sam W.
07/2023
5.0
Quick and responsive to fix a downed AC on a hot day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

s R.
07/2023
5.0
I will be using Dwayne's, company again for other projects. I felt comfortable with him and his work. Many thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

John S.
06/2023
5.0
Dwayne was very professional and thorough and was able to fix a problem with our HVAS unit that a previous contractor overlooked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Steve H.
06/2023
5.0
Excellent experience. Dwayne is a very genuine and kind sould. Professionally sound. Not push, Just honest and forthright. Service cost was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jodi K.
01/2023
5.0
Dwayne Ferguson is one of the kindest, most responsive, and most thorough contractors with whom we've ever had the pleasure of working. We had our 25-year-old gas fireplace serviced just two months ago by a company we've been using for several years. However, when the fireplace suddenly stopped working again just as we entered one of the coldest spells in many years, we couldn't get through to this other company and, from prior experience, knew that with just one technician on their staff, we'd probably be forced to wait several weeks or even months before they could get to us. I found a recommendation for Dwayne from a very satisfied customer on NextDoor and we immediately reached out to him. Much to our shock and pleasant surprise, he not only answered when we called but offered to come out that same day to diagnose the problem and even showed up earlier than he had originally scheduled. Unfortunately, it wasn't a simple fix and parts had to be ordered, but within 24 hours Dwayne gave us a very reasonable price quote for the repair and was out here just a week later to make the repair. The fireplace, which we absolutely LOVE and use constantly, is working like brand new. He was thorough in the way in which he dismantled and reassembled the fireplace and left the space afterward in pristine condition. Not only that, he called the next day to be sure we were still happy with the work he had done. Dwayne is truly phenomenal and knows his stuff. I can't recommend him highly enough and we will definitely use him again. As a matter of fact, we've already scheduled a follow-up appointment for next January 2024 for an annual cleaning/servicing of the fireplace so we don't find ourselves once again without it. If you're having issues with your fireplace, call him today. I assure you that you will not be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

karen y.
12/2022
5.0
Fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

karen y.
11/2022
5.0
i highly recommend him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mimi P.
11/2022
5.0
Dwayne was very thorough and did a great job. He took his time and did it right. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara C.
11/2022
5.0
Dwayne was right on time and quickly took care of getting the on off switch for my gas fireplace working again. We will be using him to do our annual checkup of our heating and air conditioning systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ramon M.
11/2022
5.0
Very conscientious

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan F.
11/2022
5.0
Customer Service was excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy S.
11/2022
5.0
Dwayne was great. He explain everything he did and taught were the gas lines were in the house and how turn them on and off. I would use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Vijay K.
10/2022
5.0
I just got service done. Fantastic work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

    Contact information

    12410 Milestone Center Dr Suite 600, Germantown, MD 20876

    m.facebook.com/dwaynehvac/

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 7:00 PM
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    62499
    Trade License Locale
    MD
    Trade License Expiration
    05/04/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    heating & cooling contractor

    FAQ

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 7:00 PM

    Sunday: Closed

    Dwayne HVAC accepts the following forms of payment: CreditCard
    No, Dwayne HVAC does not offer free project estimates.
    No, Dwayne HVAC does not offer eco-friendly accreditations.
    No, Dwayne HVAC does not offer a senior discount.
    No, Dwayne HVAC does not offer emergency services.
    No, Dwayne HVAC does not offer warranties.

    Contact information

    12410 Milestone Center Dr Suite 600, Germantown, MD 20876

    m.facebook.com/dwaynehvac/

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 7:00 PM
    Sunday:
    Closed