Dwayne HVAC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Dwayne is a wonderful person and extremely competent. He knows his stuff. He didnâ t try to oversell anything or any services which was much appreciated. They are also very reasonable and even are available on Saturdays. The office manager, Carol is an absolute doll and a pleasure to talk to. I cannot recommend them enough!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,750
Janis T.
07/2023
5.0
Dwayne was great. He got my AC running like new. As a senior it is not healthy to be without reliable AC. I would call Dwayne again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$39
Maria P.
07/2023
5.0
Dwayne replied to a request placed in the middle of the night for air conditioning repair during a hot weekend. He was extremely polite and kind and came out early on a Sunday morning even though they were closed. Unlike other companies who try to sell you a new system, he took the time out to explain things to me and showed me what to check for first should I have the same issue again and said that with maintenance my system should last a few more years. Dwayne was very honest and respectful and made me so comfortable that I immediately signed up for their service plan. Thank you Dwayne!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$160
Augustine F.
07/2023
4.5
Prompt and responsive
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$130
Sam W.
07/2023
5.0
Quick and responsive to fix a downed AC on a hot day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$650
s R.
07/2023
5.0
I will be using Dwayne's, company again for other projects. I felt comfortable with him and his work. Many thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
John S.
06/2023
5.0
Dwayne was very professional and thorough and was able to fix a problem with our HVAS unit that a previous contractor overlooked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
Steve H.
06/2023
5.0
Excellent experience. Dwayne is a very genuine and kind sould. Professionally sound. Not push, Just honest and forthright. Service cost was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jodi K.
01/2023
5.0
Dwayne Ferguson is one of the kindest, most responsive, and most thorough contractors with whom we've ever had the pleasure of working. We had our 25-year-old gas fireplace serviced just two months ago by a company we've been using for several years. However, when the fireplace suddenly stopped working again just as we entered one of the coldest spells in many years, we couldn't get through to this other company and, from prior experience, knew that with just one technician on their staff, we'd probably be forced to wait several weeks or even months before they could get to us. I found a recommendation for Dwayne from a very satisfied customer on NextDoor and we immediately reached out to him. Much to our shock and pleasant surprise, he not only answered when we called but offered to come out that same day to diagnose the problem and even showed up earlier than he had originally scheduled. Unfortunately, it wasn't a simple fix and parts had to be ordered, but within 24 hours Dwayne gave us a very reasonable price quote for the repair and was out here just a week later to make the repair. The fireplace, which we absolutely LOVE and use constantly, is working like brand new. He was thorough in the way in which he dismantled and reassembled the fireplace and left the space afterward in pristine condition. Not only that, he called the next day to be sure we were still happy with the work he had done. Dwayne is truly phenomenal and knows his stuff. I can't recommend him highly enough and we will definitely use him again. As a matter of fact, we've already scheduled a follow-up appointment for next January 2024 for an annual cleaning/servicing of the fireplace so we don't find ourselves once again without it. If you're having issues with your fireplace, call him today. I assure you that you will not be disappointed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
karen y.
12/2022
5.0
Fantastic
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
karen y.
11/2022
5.0
i highly recommend him
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mimi P.
11/2022
5.0
Dwayne was very thorough and did a great job. He took his time and did it right. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara C.
11/2022
5.0
Dwayne was right on time and quickly took care of getting the on off switch for my gas fireplace working again. We will be using him to do our annual checkup of our heating and air conditioning systems
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ramon M.
11/2022
5.0
Very conscientious
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan F.
11/2022
5.0
Customer Service was excellent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tracy S.
11/2022
5.0
Dwayne was great. He explain everything he did and taught were the gas lines were in the house and how turn them on and off. I would use him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Vijay K.
10/2022
5.0
I just got service done. Fantastic work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$180
Contact information
12410 Milestone Center Dr Suite 600, Germantown, MD 20876
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
heating & cooling contractor
FAQ
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: Closed
Dwayne HVAC accepts the following forms of payment: CreditCard
No, Dwayne HVAC does not offer free project estimates.
No, Dwayne HVAC does not offer eco-friendly accreditations.
No, Dwayne HVAC does not offer a senior discount.
No, Dwayne HVAC does not offer emergency services.
No, Dwayne HVAC does not offer warranties.
Contact information
12410 Milestone Center Dr Suite 600, Germantown, MD 20876