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Carpet Repair Services LLC

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are certified in and specialize in Carpet, luxury vinyl planks and hardwood laminate inspections and serve as a legal witness for claims if necessary post inspection. We are an IICRC Master Certified Cleaner as well! http://carpetrepairservices.com/ I, Patrick Royster, President of Carpet Repair Services, Inc., started the company in 1991. I received my training while working for various local carpet installation and repair companies over the course of several years. I started my own business because my clients were impressed with the quality of my work and wanted to work with me directly instead of getting assigned to any available technician. Technicians that work for Carpet Repair Services, Inc. are trained by me personally and participate in industry education programs. Company technicians arrive for all jobs in a company truck wearing a company uniform. Carpet Repair Services, Inc. is licensed, bonded and insured. We are committed to the highest levels of technical proficiency and ethics and we hold the certifications to prove it. The Institute of Inspection, Cleaning and Restoration certifies firms in inspection, repair and restoration of flooring. We must commit to continuing education on the latest technologies and maintain documented policies for handling any customer disputes to keep our certifications In fact, because we hold these certifications, we've been called upon as an industry expert to testify in court for disputes related to flooring installations. Please call for an estimate today!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, installation, repair and inspections. Upholstery cleaning, grout and tile cleaning and hardwood floor cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 67 reviews

Erik N.
03/2023
5.0
carpet installation
  + -1 more
Phenomenal service!!! Patrick Royster went above and beyond!
Description of Work: stairs and landing carpet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick S.
05/2022
5.0
carpet installation
  + -1 more
Patrick did an outstanding job, my handyman said he couldn't do anything with it but in 30 minutes Patrick had everything looking as good as new.
Description of Work: Repaired a gap in my carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Carpet Repair Services LLC
Thank you for your business!

Tori W.
12/2021
5.0
carpet installation
  + -1 more
The technician arrived at the agreed upon time, professional and was clearly an expert. The repair was quite and didn’t take long to complete. Will definitely use this vendor for future needs.
Description of Work: Carpet restretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Carpet Repair Services LLC
Thank you for your business.

Mike M.
12/2021
5.0
carpet cleaners
  + -1 more
Patrick and his team did a great job today. Highly recommend. Very polite & professional.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for your review and your business.

Jonah D.
08/2021
5.0
carpet installation
  + -1 more
Patrick was professional throughout. His work was top notch. I will certainly use him again.
Description of Work: Carpet Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Carpet Repair Services LLC
Thank you for the review and your business!

Todd H.
08/2021
4.0
carpet cleaners
  + -1 more
Well. They arrived on time and explained what they would do and how long it would take.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Carpet Repair Services LLC
Thank you for your business !

Janice J.
07/2021
5.0
carpet cleaners
  + -1 more
I was satisfied with the results of the carpet cleaning and soil treatment.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for your review!

Anne N.
03/2021
5.0
carpet cleaners, carpet installation
  + 0 more
Patrick and Christopher are truly carpet experts and extremely professional. We were very happy with their work.
Description of Work: Carpet Installation, repair and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you 😊

Scott S.
12/2020
5.0
carpet installation
  + -1 more
Patrick was easy to work with and knowledgeable about his craft. We had a difficult patch job to do to cover an area that had a built in bar removed. Leaving and oddly shaped area to be patched. We also didn't have much extra carpet to work with. Patrick took the time to envision how best to reconfigure the carpet to minimize seams,get the most of the carpet we did have, and communicate his plan so we knew what to expect. It wasn't a big job area-wise, but it was complicated given the situation and Patrick performed it well.
Description of Work: Patching carpet where built-ins had been removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Carpet Repair Services LLC
Thank you for your review 👍

Austin W.
11/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Patrick was very professional and diligent in handling my carpet cleaning treatment (which had a lingering cat urine odor from when my cats had had accidents). Because I rent the apartment I live in, I was even more worried about the severity of it - but Patrick put my anxiety and stress at ease with his professionalism as well as his thorough knowledge of carpet repair. He is a certified master cleaner and used eco friendly products when he cleans - so it was safe for my cats to walk on once he was finished. Also, he offered to come back for a complimentary retreat if the lingering smell didn’t go away (and did so within a few days of coming the first time); which showed me that he felt confident in his services and products. A good guy all around - I would hire him again if I ever need carpet cleaning services again. Thanks so much Patrick!
Description of Work: pet Urine cleaning treatment
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for your review 😊

Melanie C.
10/2020
5.0
carpet cleaners, carpet installation
  + 0 more
Patrick was a pleasure to work with. He was knowledgeable and conscientious. Job was fairly large and he needed to return the following day with an extra person. He did some carpet stretching and some repairs and then cleaned all our carpeting. Very happy with the results.
Description of Work: Carpet Cleaning, Carpet Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for the your review and your business. Thank you,

Tammy M.
08/2020
5.0
carpet cleaners
  + -1 more
They were running late and compensated us by reducing the cost of the services, voluntarily. This demonstrates a level of integrity I find increasingly rare these days. The work was efficient and the carpets look great.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$370

Response from Carpet Repair Services LLC
Thank you 😊

Donna M.
08/2020
5.0
camera repair, carpet installation
  + 0 more
Patrick was great. He replaced a large area of carpet padding that had gotten wet and stretched the carpet back. He was so professional and did such a good job we are having him back to do some marble grout cleaning and shampoo a very large carpet.
Description of Work: carpet repair Restricting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda R.
06/2020
4.0
carpet cleaners
  + -1 more
good job I would hire them again. If I need a cleaning
Description of Work: carpet clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Carpet Repair Services LLC
Thank you for your business.

Dennis A.
06/2020
5.0
carpet installation
  + -1 more
Patrick did a great job. He was very pleasant to deal with and completed the job quicker than I anticipated. I would definitely recommend using him and if I need this service again I will certainly ask for him.
Description of Work: carpet Re-stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Preston A.
05/2020
5.0
carpet cleaners, carpet installation
  + 0 more
Great quick service. Will definitely use in the future and will recommend to anyone needing carpet care and instillation.
Description of Work: Carpet cleaning and restretch carpet and installing one room of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Carpet Repair Services LLC
Thank you 😊 for the referral and your business.

Gabriel Z.
02/2020
5.0
carpet cleaners
  + -1 more
Scheduling was easy and he completed work in timely manner.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Carpet Repair Services LLC
Thank you for your business.

Chris V.
07/2019
5.0
carpet cleaners, carpet installation
  + 0 more
Patrick and Travis were very professional and did a great job. They arrived early to assess what needed to be done and after gathering the appropriate tools, they took care of everything. Patrick walked us through the completed work and when we found an issue, he immediately took care of it providing excellent customer service. We would recommend him to anyone.
Description of Work: Carpet stretching and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Carpet Repair Services LLC
Thank you for your business and letting us complete your service needs for your flooring. Thank you,

Amit L.
05/2019
5.0
carpet cleaners, carpet installation
  + 0 more
Patrick was knowledgeable, prompt, efficient and was able to restretch our main living room carpet and remove 3 long standing stains on our carpets in other areas of the home, all the same day for a reasonable fee!
Description of Work: carpet restrecthing and stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris S.
03/2019
5.0
carpet cleaners, carpet installation
  + 0 more
They did a very good job and would recommend to use their services.
Description of Work: Capers repairs and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for your business and review 😊

cathy B.
03/2019
5.0
carpet cleaners
  + -1 more
Would give a higher rating if I could. First time Angie’s List user and couldn’t be happier. The job was not easy but Patrick and his crew could not have done a better job. I wish I could hire Patrick and his team for all my other home projects! Thank you A++++++
Description of Work: Carpet cleaning and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for your business and review 😊

Thomas H.
02/2019
5.0
carpet cleaners
  + -1 more
Excellent work. Removed the Red Gatorade stains. Carpet looks like new.
Description of Work: Clean carpets and couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Repair Services LLC
Thank you for your business 👍

Jenelle C.
09/2018
5.0
carpet cleaners
  + -1 more
Patrick did an excellent job! Stains completely removed! The carpet looks brand new.
Description of Work: Carpet cleaning and removal of acryllic paint spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan P.
08/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Patrick did a terrific job. It looks perfect! Would definitely call him again.
Description of Work: My carpet had several ripples and needed to be stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Lisa S.
03/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Patrick and his son are great. My carpet looks brand new.. They were very professional and took great care of my carpet and belongings. I highly recommend Carpet Repair Services!
Description of Work: Carpet stretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

........., Germantown, MD 20874

http://www.carpetrepairservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Camera Repair,
Water & Smoke Damage,
Flooring Sales and Installation

FAQ

Carpet Repair Services LLC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Carpet Repair Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Carpet Repair Services LLC offers free project estimates.
Yes, Carpet Repair Services LLC offers eco-friendly accreditations.
Yes, Carpet Repair Services LLC offers a 5% senior discount.
Yes, Carpet Repair Services LLC offers emergency services.
Yes, Carpet Repair Services LLC offers warranties.
Carpet Repair Services LLC offers the following services: Carpet cleaning, installation, repair and inspections. Upholstery cleaning, grout and tile cleaning and hardwood floor cleaning.

Contact information

........., Germantown, MD 20874

http://www.carpetrepairservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day