Byrne Heritage Painting Co

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I have read the response from Byrne Heritage painting and sorry but don't anyone believe it!  I did approach him at my neighbors first just to see what was being done, then asked for a rough idea on painting my shutters and front door but he didn't really say much other than he was busy with my neighbors and would have to look at the house first.  The end gable has a faux window with 2 shutters, NO DOOR., as anyone can tell when looking at it. The next day, a worker knocked on my door in the evening and handed me an envelope saying his employer asked him to give it to me; the estimate was contained in the envelope, I never gave Allan Byrne any personal information including my email address.
  When I approached him at my neighbors about the estimate, "Prepare and re paint the shutters and front entrance door using Benjamin Moore Impervo oil base high gloss mathced to the existing color. Total cost $375." I added to be sure the contract was complete "All shutters & front door one same color." Since he had also put in estimate to do work on porch columns and I did not want any of that work to be done, I also stated "You are only authorized to the painting and any repairs to the shutters and front door as needed matching colors to all be same as one color (front door)".  It should be noted that the front door did not suffer any neglect nor any sun damage; the shutters were faded, but did not have any damages. When I approached him to accept his proposal I reiterated about the shutters and the ones on the side; that is when he said he thought they were 'doors'. That was on Nov.7, 2011. I also made a copy of the contract/proposal for my own records, which I still have.
  After reading the response I felt I need to clarify some points, which I have above.  The rest is described in the "Services Performed" area.  I still do not have a receipt, and I paid by a single check to Allan. 
If I may also note, when I spoke with my neighbor about my experience, she commented that she wished she had read her contract more closely, because everytime something had to be done, Allan told her it would cost more, which she paid; feeling nickel and dimed. She also stated she would never use him again.

Allan Byrne was in and out checking on progress.  Also replaced  two outside light fixtures at no charge.  I was able to select the color paint for the front door.   New PVC trim boards were expertly cut to size and screwed into place.  Used Benjamin Moore exterior latex  paint.   His worker, Phil did a professional job.  Allan also supervised new flooring installation when I needed to leave town.  And I am very pleased to have been introduced to Eric Stewart of Llewellyn Realty, Ali of Gaithersburg Tile and Carpet, and Jose Garcia of FixShine Property Services.

Buyer Beware with Byrne Heritage Painting Co. 

I heard about his guy on the Eric Stewart radio show, and though I would call him since I wanted my bedroom and bathroom painted.  He gave me a very fairly priced quote which was about the only good part.  He also did the work on time.

However, the worksmanship on the job was very poor.  Allen even admitted that they did not bring proper lighting and it was dark on that day.  He also admitted it was the first day on the job for his painter.  It was a very streaky low quality job.  Ultimately they came back again and fixed the problems, and I would give it a grade of B at that point given the cheap price.

Now fast forward 6 months, we have mold all over our bathroom.  My guess is that instead of using proper bathroom paint that is mold resistant, they just grabbed the cheapest paint they could find that day to save money.  As I try to clean and wipe away the mold, the blue bathroom paint comes right off!  They only painted one flimsey layer that comes right off when I wipe it with very little pressure.  They also got blue paint on the back of my light fixture which luckily i was able to scrub off in the sink.

Now my bathroom looks gross thanks to Byrne.  It would have looked better if I did nothing to it.  I NEVER had a mold problem before these guys came to my house.  Now I must spend even more money to have the job re-done properly by a better quality painting company.

I see that Byrne has A grades on Angieslist from other people, so I felt obligated to let you know what my experience was so you have a balanced view of what service they give.  Given that the other job describe on Angieslist was $18,000 and mine was $975, I guess my job was just an afterthought to him.

The estimating process with Mr. Byrne was very good.  He provided detail on what would be done and how.  We had specific discussion of the products to be used -- Benjaman Moore Aura paints, and top quality deck sealer.  The work was done professionally with Bryne Heritage's established crew, on schedule.  Brian was an excellent "Team Leader".  He made sure I understood what he and the team were doing.  The team also did a number of "extra" items as they saw it would make a better result (things like additional overpainting and power washing).  The house siding, trim, shutters were power washed, dried for a day and then scraped, sanded, caulked before painting. Then the painting was done. Brian and the team paid attention to detail.    With Mr. Bryne's counseling, the siding was one color, doors white, shutters a third color.  The end result was an excellent appearance, an excellent job. 

The beauty is that he's able to do repair work in preparing the home for sale. He did a very good job. I was satisfied with his work. The price was excellent.