Byrne Heritage Painting Co

Description of Work: Allan (Byrne, owner) gave me an estimate to paint all my shutters and front door. Then refused to paint the end shutter saying it would cost a couple hundred more. Not realizing, I went ahead and had him paint the front door and shutters, but at the same price he had quoted before. He did not have a Benjamin Moore color wheel, which is the paint he would be using, and found a color that seemed to match the front door. When he came to paint it in November 2011, his assistant (Jeff)painted most of the shutters and he did the front door. After only 2 shutters (1 window) was completed I stated that the color was wrong and did not match the original. He finished the painting anyway, saying it would darken. I asked for a receipt and his warranty; he stated his warranty would be if I still didn't like it after a week, he would come back in the spring and repaint it with the correct color. But I did not get a receipt, and called him the following week to say that he would have to come back and repaint in the Spring as he promised. Jeff did a good job of painting the shutters, actually better than Allan who spilled on ground and missed spots. Since we had such a mild winter, I began calling Allan--Byrne Heritage Painting-- the first of March asking when we could reschedule. After numerous messages, he finally called me in April to say that he would stop by with all his color wheels and start from there. Allan never stopped by, even though I called to try to schedule it. Finally in May, his wife answered the business phone and said that she would have Allan stop by later that day since he was working in the area. He rang the doorbell about 4:30pm and when I went to answer it, he was standing 10 feet away with his back to the door. I walked out to shake his hand and he refused but was cordial even though it was apparent he did not want to be there. He did not have any color wheels and instead told me to go to the Benjamin Moore store in Germantown, off 118, and talk with Jamie to find the correct color. I also asked for a receipt from before. He said he had to go home and get the information on the paint, etc, and would send it to me. He called me back an hour later and was so rude on the phone! He couldn't find the receipt and when I asked about putting the paint on his account (since he had already been paid for the job) he said 'No, that I had to pay for it myself!' I asked why it wasn't covered from when I paid him before, he just got rude and yelled at me over the phone, saying it would only cost $15. He said he only agreed to repaint but he had originally told me he would take care of everything if it had to be redone. Plus he said I didn't choose the right color from his Benjamin Moore color wheel, but I advised him he never showed me that color wheel. I felt like I had to agree since I'd already paid him for the job and I was caught in a tight spot. So I went to the store (GK Paint & Designs) and talked with Jamie,(who was very helpful and nice). Together, Jamie and I found the correct color and I got the paint (which cost $30+ for the quart) on May 9th. I called to let Allan know that I had the correct paint and wanted to schedule getting it done. To make long story short: I called him numerous times to schedule; had a tentative date of June 5th which he never showed nor called to cancel. After atleast 3 more calls, it was scheduled for June 28th. Allan brought a different assistant with him and left to go to another job, but not before trying to take the other paint. This assistant did a fair job, only he missed areas and didn't go back over them. I called Allan about possibly getting a second coat (or touch up) to cover the missed spots on the door and shutters,(other paint can clearly be seen), putting the kick plate back on the door and my receipt. Instead, I had to do the touch ups, put the kick plate back on the door and have never heard from Allan--Byrne Heritage Painting. I still don't have a receipt.

Description of Work: Cleaned out gutters, that had vegetation growing in them on a 3-story townhouse--$75.00P Power washed front and back of house to remove mold and dirt accumulation over four years--$300.00 Replaced rotten wood trim on exterior of house with PVC and painted all exterior trim including new color on front door. -- $2,300.00.

Description of Work: Mud and Paint master bedroom Mud and Paint bathroom

Description of Work: The services were total (1) exterior painting of my house, a two story, siding (one story plus) and brick; (2) power wash and clear seal of my two wood decks.

Description of Work: They painted the interior and exterior of the house. They power washed it as well. They made repairs when necessary.