Whiting Company

I received service I have asked for. I requested estimate and appointment was scheduled for the next day. Estimator was onetime, knowledgeable, and easy to talk to.

Beware of this company and stay far far away. I contracted the Whiting company to replace windows, gutters and a door. Heed the bad reviews on the sites as I have experienced everything that everyone has said. Not only did they damage my siding but they miss installed the capping around the windows and didn't install insulation around my windows. Now I'm tied up in a year+ of formal complaints because Mr. Whiting refuses to resolve the issues to any level of professional standard. The Whiting company itself does not conduct any work, they hire primarily unlicensed subcontractors to independently conduct the work you contract. They do not supervise, inspect, or even show up on the property to ensure that work is completed correctly. If you have had work done by this company, PLEASE call the company and demand to have it inspected as the subcontractors (Kevin in my case) has proven to cut countless corners including not installing insulation inside the walls. When I found the first issue, Mr. Whitings' response to me was "get a can of spray foam and fix it", then he claimed that he didn't have to install insulation. He continually refuses to commit in writing to do work to any level of professional standard. I've filed a complaint with the Maryland Home Improvement Commission, gone to mediation and done everything required of me but he refused to complete the tasks he committed to complete in writing. He consistently promises verbally to do things but then refuses to put them in writing, this should be a HUGE red flag to anyone looking for a business to do work on their home. He offered to "fix" everything verbally but then as repeatedly became belligerent when I asked to capture what he would complete in writing. I initially gave him the benefit of the doubt and allowed him to inspect and fix my kitchen window but his crew caused further damage to my property and the fixes actually look worse. I've filed a claim with his insurance and they have accepted liability for the damaged siding but due to a workmanship clause will not cover a significant portion of the work that needs to be completed. He continues to deny that quotes from other companies to complete the work are legitimate. I'm now TWO YEARS into this nightmare and Tim Whiting refuses to respond to any emails. The only choice I have to get the work completed is to file a claim with the state of MD and likely sue him. Save yourself time, money, and a WHOLE LOT of headaches and STAY AWAY FROM THIS COMPANY!!!!

We hired Whiting Co to replace vinyl siding on the exterior of our home and install a new front door with a security/storm door. I gave one star because the salesman was very nice and showed up on time for scheduled appointments. The door installers were also very nice and hard workers. However, that is about the only positive thing I can say about this experience. To begin, the siding installers were very rushed and left a giant mess for us to clean up (tons of nails in the alley next to our house and on our porch). They also forgot to install new downspouts (which they eventually came back to do after we contacted Whiting Co.). Also, because of a failure to schedule correctly (siding was installed before new door), we now have a 2-inch gap around the front door that looks worse than the old siding. Additionally, one of the main reasons for a new front door w/ new frame was to have a security/storm door that actually closed. Unfortunately, Whiting Co. ordered the wrong door frame and now we are stuck without the ability to install a storm door. Their solution was to pay even more for an "expander door frame" that would defeat the whole purpose of the new door. To say we are disappointed is putting it lightly. I don't like to write negative reviews but we made a significant investment in this project and we are left with nothing but disappointment and therefore cannot recommend Whiting Co.

Entire job completed on time and on budget very happy with the installation and customer experience. Don the salesman was very professional and was wonderful to work with !!!

The doors were installed well, but I was given no choice on which doors to choose from and ended up with the same ones that came with the house 30 years ago. It was hard to believe that nothing updated or child safe was available. Their price was good and so was their availability. There is so much glass and so little frame in the door, that a child could crash right through them. However, they seem to be well insulated and noticeably energy saving. The glass in the new doors were cloudy from the start and after 2 years of cleaning them with Windex and Glass Plus not getting them clean, I finally tried power washing, and they are still not clean. I made this home improvement to help sell my home and make it more energy efficient for the next owners. The workers had to saw the top off the wood frame to install the sliders and the saw dust clung to every glass surface in the dining room, and I still can't get it off after 2 years. They put the outside handle upside down and came back to fix it, after all of my real fingernails broke off. Now, I can get back into the house from the deck and I am not trapped out there. The workers were nice, friendly, and installed the door well, except for the handle. They arrived on time and even worked in the rain. Due to the mess, the cloudy glass, and the broken fingernails, I would not hire them again, even though the doors work great. My house didn't sell, so I took it back off the market. Perspective buyers mentioned the doors not being safe for their children.

Whiting Co was affordable, easy to communicate with, and did a good job.

The crew was great. Quick installation, and the installation has been quality over a year later. The house looks great. The salesperson who arrived to give me the quote provided me with a multitude of different options and a multitude of colors. There were no hidden costs, what he quoted me on the initial survey was the final cost upon completion of the job.

These guys gave us a number, then after taking a deposit upped their price. Granted, we do have an unusual situation (half round gutters on old style hangars under a slate roof) but we tried to explain that to the guy that came out to measurements. We asked them to work with us to come up with a solution and they could not. When I called to cancel, management threw his sales guy under the bus instead of taking responsibility. He also forgot to call his work crew to tell them that the project was cancelled so they showed up at 8am expecting to work on a job that was no longer going to happen.

This company is amazing. Exceptional work and attention to all aspects of the work that needed to be preformed. I had a bit of nervousness in trying to find a contractor for what I considered a major job, after seeing how other roofs were replaced in my neighborhood. From the sales personnel, the roofing crew, to the crew who installed the gutters - absolute professionals. The scheduling time frame was very reasonable, as was the price. The fact the the company could handle all required aspects of roof replacement and repairs to fascia or other trim work, and then install the gutters - made it a simple decision. The roofing crew deserves special recognition for their craftsmanship, care of the property, and work ethic - a finely tuned crew. All the work (expect for gutters) was done in one day, and with nothing to clean up after they left.

Whiting were efficient in replacing a custom skylight which had been smashed by a falling branch. They came out, measured the skylight's dimensions, had a replacement delivered to our home, and sent a team to replace the skylight with minimum fuss and disruption to the home. The workmanship was excellent.

Tim Whiting, and his company, are nothing short of amazing. After a few weeks of heavy rain, my roof began leaking. Tim was the only one who could get to my house in less than a week. His crew came out, diagnosed the problem (2 separate areas were leaking), replaced boards and shingles, and completely remediated the issue. I could NOT be happier with the service, and they will be my first call with any future roofing issues. Thank you Tim!!!

Excellent work, fast install even in the middle of the shutdowns. Like watching This Old House.

The whole team was extremely professional, friendly and very respectful of my property. The salesman Tony explained every option and even showed me videos of how the gutter system worked. He explained the difference in the shingles. The installer took extra precautions in tarping the entire yard to catch debris since i have dogs. They cleaned up so well that I didnt have to worry. The owner called himself to go over details and check in. From the salesman to the installers -great crew.

Great, very professional I am satisfied with the work and clean up.

Couldn’t ask for more, very professional and easy to work with. Amazing skills with the trim work around the widows and doors. Clean up of old nails and material A+.

was very professional and fast. For sure would hire again

Not very well, my wife and I we're very dissatisfied with the way our roofing was handled. There is still a dip in the front our roof and some how the side of our roof was damaged.

very professional installer and way cheaper than any other installer whose quote we got, not to mention one off the topmost rated installer in the area.

The team and the owner were very professional. I was given a thorough explanation of what needed to be done and received an accurate quote. I am a very satisfied customer and will use them again.

From the sale "Don Nicholson" to the installation things could not have not went any better !!! I would HIGHLY recommend the Whiting Company !!!

Very professional work no complaints whatsoever

Ken, the salesman for Whiting Siding, Roofing, and Windows arrived at my house on Saturday and spent about three hours displaying the siding options that would be within my budget. Next we focused on the colors of siding, wood wrap, and shutters and Ken made a detailed survey of the structure recommending structural changes such as removal of shadow boxes and gable vents. Finally Ken drafted a detailed proposal. He followed up a week later and my job went into the installation queue. The Whiting crew worked hard and steady and did quality work. They were respectful of my property and cleaned up the job site thoroughly. After the work was completed, it was evident that all of Ken's recommendations were spot on and my neighbors commented favorably on the style of siding that Ken had selected. The new siding has "knocked" about 20 years off of my 40 year old house.

I received several quotes to replace five windows in my home. Whiting Co was significantly less than other companies. I was a little nervous to go with the lowest bidder, but the salesman Ken was reassuring and explained the whole process. There were no heavy sales tactics and everything was straight forward. The installation crew was efficient and did a great job. They left the house clean when they were finished.

Whiting Co, were very professional. Job started earlier than promised and took about a day and a half to complete. I like the fact that the foreman let me know if there were additional damage and discussed materials and pricing to repair. Which was very reasonable. My roof looks great and the price was 5 to 6k cheaper than other roofing companies quotes. Their Angieslist deal is legit no up sale or runaround. Great job by this company.

Five years after installation, a piece of aluminum came off a corner of the roof and exposed some wood. I contacted the Whiting Company and sent pictures via email. Within a week, they sent a crew to perform the repair, no questions asked and at no cost. It's rare to come across a company that responds so promptly and professional, in fulfillment of a warranty request. This is my first Angie's List review.