The Best Air Quality and Restoration

Very professional service and fair price. The technician Alex is a very nice and professional person, he explained everything to me and also complied with the safety and sanitize measures to work at my place.

Sergei and his helper are extremely professional and courteous. They did an amazing job with before and after pictures. Have recommended this company to several of my friends already.

The worker arrived promptly , and worked the entire time with no breaks he was polite and careful and he clean the ducts and sanitize them and also clean the dryer vent he took pictures and video of the before and after cleaning he cleaned up after the cleaning was over and very satisfied.

I had a very nice experience with the Best Air Quality and Restoration team. The price seemed fair to me. I purchased the duct cleaning, mold treatment services. Amanda was very helpful in scheduling my appointment; I was hoping for an earlier date; Dennis offered to reach out to me if the option presented itself, which it did a few days later. On the date of the appointment, Sergei called to tell me he was on his way. Sergei and his crew of one were professional and attentive to my questions and needs, being mindful of my 6 month old. I was very satisfied with the service, attention and professionalism of Best Air Quality and Restoration. I would recommend and use their services again in the future.

Best Air Quality and Restoration did a spectacular job! I can't say enough about the employees. They did an outstanding job! They were punctual,polite and followed social distancing protocols.They assessed the home and cleaned the air ducts quickly and efficiently. I am very pleased with their service and highly recommended this company. I purchased a new home and had them come clean the ducts to improve the homes environment. They showed me before and after pictures and I noticed a difference right away

I scheduled appointment with Best Air Quality and Restoration and within a week of my initial call they came out and did precisely what they explained they would. Sergei and Dennis were very extensive with every supply and return. I was shocked after seeing the before and after pictures side by side. I am very delighted with the service and can't endorse them enough!!

I hired Best Air Quality and Restoration to clean my dryer vent. I was very pleased with their level of professionalism. All my questions were answered without hesitation. The price was fair and affordable. Dennis, the technician notified me of his expected arrival time. He was very nice and pleasant. Dennis explained what the job entailed and completed the job within an hour. There was no excess lint or debris in my home to clean. I would recommend Best Air Quality and Restoration to others to experience for themselves. I intend to use other Best Air Quality and Restoration services again in the near future.

It started off with requesting a quote through Best Air Quality and Restoration. The response time was great. The technician who showed up informed us in advance of his arrival, was very polite, followed Covid-19 safety protocols, was very thorough and did a great job. I also got the dryer vent cleaning which was the complete deal (going to the attic, removing the vent pipe and cleaning the debris). Some other companies claim they do dryer vent cleaning but only vacuum the dryer duct and do not perform the complete dryer vent cleaning which is more involved. I'm very happy with the service and this company and have already recommended them too many of my friends. Keep up the great service Best Air Quality and Restoration!

They did excellent job, I am really impressed with their professionalism. Thank you!

Technician arrived on time, was fast, thorough, and professional. Everything was left clean.

Our cleaner Stephan was very professional, nice and informative. He even installed a special blue light with our system to prevent mold.... the same day. Would definitely recommend. The price went up because we opted to have mold cleaning and light installed. But very needed service. The price started around $240.00.

We’ve used them for several years. The recent job was for air duct cleaning. They have consistently done a good job.

Professional, on time, fair pricing & over exceeded my expectations. The technician showed up on time and was extremely knowledgeable about what he was doing. He was polite and didn't try to sell me anything I didn't need. I highly recommend The Best Air Quality and Restoration and I'll continue to be a client

I've used this company two times in 3 years! Awesome, professional and courteous service each time! I highly recommend using this company.

The team was extremely professional and did a very good job. I would hire again.

Very professional, courteous, knowledgeable and helpful. They did a good job cleaning my air ducts and treating them for mold. They worked diligently for 1-1/2 hours. I thought the price was very reasonable. I would hire them again.

Underhanded and fraudulent work estimate and final bill. I was given a $4,500 quote for mold removal in my basement from The Best Air Quality and Restoration. It included a $2,000 deposit at the time that work was completed, then the remaining $2,500 was due when they returned to pick up their blowers several days later. It seemed reasonable given that I was told that the work was estimated to take 4 days. (In actuality, it was a one day job, so the $4,500 cost definitely wasn't a good deal.) The job was completed while I was at work, so I left the deposit check with my son who was at home and told him to pay the worker when the job was finished, which he did. Several days later when the deposited check cleared and I was able to see the actual check online at my bank, I saw that the worker asked my son to write the check to him personally, but not to the company. I thought this was strange because the worker's name was not listed as an owner on either the company or BBB's website. I immediately became concerned that I had been given an inflated estimate by the worker who intended to pocket the initial deposit for himself. I wondered if the actual cost of the job was really only $2,500 and not the full $4,500. Today, I called the business number listed on the company website and also online at the BBB, and asked to speak with the owner. The person who answered, Val Salikhov, said the owner was not available. I asked him if they employ sub contractors to do their work (thinking that might explain why the check was written to the individual), and he said no, all workers are actually employed by the business. I then asked who the business owner was and he said Serguy Salarev, (which matched the name listed on the BBB site). I asked if I could speak with that person and he said "no", I should speak with him, because he's the business manager. I also asked him to explain their estimating and billing practices and if they allow workers to have checks written to them personally instead of the business, and he said "sometimes". When I asked why, he could not explain a reason for it. I told him that I was concerned that the worker was possibly diverting the company's money to his own pocket and therefore, I wanted to speak with the owner. He refused all of my requests to do so and became combative with me when I insisted. Val was also the person who took my final payment ($2,600) for the job by credit card 3 days after the work was completed when they came to pick up their blowers. I'm concerned that Val Salikhov and the worker, "Carlos", are engaged in a skimming operation, and the cost of my job was inflated to allow them to skim $2,000 off of the top. Or perhaps this is how they get around paying taxes on their services? If their business practices were above board, one would think they would have no problem giving me the owner's phone number to verify their claims. I told him that I intend to submit a complaint with the BBB and Angie's List, and he was dismissive with me. Also, when Carlos was at my home last week to collect the air movers, he told me that I should allow him to use an anti microbial to clean my duct work because harmful spores could be in there. He said the service would cost an additional $350 and would "protect my family from harmful allergens". I told him I wouldn't pay more than $100 for that. He agreed, and he then proceeded to pull out a squirt bottle of some cleansing agent and released 20 squirts of the substance into my filter and AC air duct. That's all he did! $350 for that? Ridiculous! Then he asked me to pay cash for the 20 squirts. He wanted to pocket that money too. I refused to pay cash and when his office called minutes later, I added the $100 to the charge with the remainder of the service payment. This upcharge was a total scam. Finally, I asked Carlos why IF they did actually treat the mold the week before, there was still a large amount of black mold still evident on the floor directly in front of the main mold concern area. He shrugged his shoulders and then told the worker he had with him to get the squirt bottle and a rag and clean it up. This wasn't a new spot and it should have been addressed the first time. I honestly don't think they actually treated the mold areas. I showed him that two doors still had mold on them and he told me to clean it with bleach. Isn't that what I hired him to do? Something should be done about this company's business practices. Is there any way to find the actual owner and share these concerns with him? Also, I would like to receive my $2,000 back, because the full amount that I paid is clearly is not the true cost of the services that I received. They charged me $4,500 to remove the carpet, affected furniture and a small amount of drywall around half of the basement (see photo). If you are smart, you won't use this company.

It was a great pleasure to work with Val! Highly recommended

very professional service. on time. accommodated my schedule. cleaned up after themselves. outstanding team to work with!

They were responsive and quick to schedule. While on the job they were very courteous and friendly. I hired them via Angie's list and ended up having to pay extra because I have 2 separate units in a 1100 sq ft condo. They explained that it was for the setting up the cleaning mechanism to each system and did let me know in advance and discounted the second unit...just seemed excessive for the size of the place, IMO. After the left I noticed that all the ducts they had removed had dark finger prints all over them. Dark finger prints stand out against a white vent cover. I also found little dark specs like little torn pieces of a thin dark sponge blowing out of my vents.

Service was completed professionally by skilled, friendly technician. Would/will definitely use service again.

Val and his partner (name unknown) were very friendly and thorough. They showed up between the time window and provided a call prior to arrive to ensure we were home. When they arrived, they immediately began to work and seemed to have a well thought out process. Within less than an hour, they had completed a full cleaning of a three story townhouse with over 20 vents. They also did a great job of explaining the process to me as they completed particular portions. Additionally, they had the wherewithal to not just replace filters for the sake of changing filters. I placed new filters at each return (total of five filters) and instead of just replacing them, they informed me that the filters were not ready to be replaced and to do so in a week or two. I will be using there services again in two years and I would highly recommend them to anyone in the area.

The battery was still working, but decided to have it replaced at that time as it would have to be soon.

Timely, efficient, response. Identified a minor mold issue and applied appropriate treatment. Poor quality filters on equipment left a film of fine dust everywhere near a vent. Recommend upgrading vacuum filters to finer screen.

Very professional. They did an excellent job cleaning all the air ducts and the dryer vent. Also treated the air conditioning vents in the attic for mold. House smells a lot better now. They would wear shoe covers every time they entered the house. Very reasonable in their pricing. I would highly recommend them.