Zen Windows of Washington DC

We had a fantastic experience with Zen Windows and owner Scott two years ago! The quality of the windows has truly stood the test of time, drastically improving the temperature and ambiance in the house. The installation was superb, and Scott’s team, including manager James and team lead Mark, was very professional and efficient. We highly recommend Zen Windows!

Zen Windows advertises that they make things easy, and that they do. Zen windows doesn’t just make things easy, they have quality products, reasonable prices and exceptional service. We just had an entry door replaced and everyone we worked with was great. While they don’t push you into buying any products, they do go out of the way to help you make the right decisions. Everything went exactly as they told us, the installers were top notch and the finished product looks great. Without hesitation, we would highly recommend Zen Windows to anyone looking for doors or windows.

Zen windows just replaced 57 windows in my 22-year old house and did a fantastic job. I did my research and had 4 different estimates. They were very competitive and used a solid product (ProVia Windows) , not to mention and lifetime warranty on windows and labor that is transferrable. Hopefully, I will never have to use the warranty. Here is why I recommend them: 1.Easy estimate/ quote and negotiations. David, the sales guy, was very responsive to my questions even at 9pm at night. He also arrived on time and came back to answer more questions. 2. Product (ProVia Endure Window) seems like a solid and good quality product. ProVia is known for their doors and recently moved into the windows around 2010. We go the Endure brand- great energy efficiency with u-factor .27 and solar heat gain coefficient at 0.19. 3. Payment due at the END of installation. No down payment needed. They accept payment plans. Took about 10 weeks for windows to arrive 4. The Measurement guy (I think his name is Michael), very professional and arrived on time-had to come twice as I added a last minute window. - I was told the last window would arrive late and that installation would occur at a different time, but they all arrived on time. 5. They had 2 Crews working and they were great. Because of all the demo, my house looked like a war zone. But they were very respectful and cleaned after themselves. It took 2.5 days. They took down all the window treatments/ blinds, tore down the existing windows, replaced them all. We had some dry rot on one window and they replaced it (charged me for materials and time). They DO NOT do any spackling or painting FYI. (If you know you have a problem with a leaking window, MAKE SURE you check the wood prior to having them put the new windows up. - That would be the only concern that I had. I missed looking at the window sill prior to them replacing them but they said the wood was not dry rotted like the other one. They said not to worry though b/c of the warranty. Personally, I don't want to have to deal with the warranty but that did give me some piece of mind.) They cleaned all the windows and checked each window and put the curtains/ blinds back that I wanted to keep I also had 2 screens that were damaged and one lock that was not working. They fixed the screens, and someone will come tomorrow to fix the lock (one week later) 6. Job walk through and instructions on how to use the windows were done with Luis (supervisor) and again with James the lead foreman. James also called every night to check on how things were going. I also liked that we discussed final payment before it was due. OVERALL, a solid company with a good product. Of note, soon after the job was done, we had temps in the 80-90s and did not need to turn on our AC until the 3rd day. the windows were able to keep the house insulated. Normally we would have had to put the AC on the first day it in the 80s. Happy so far!

The process with Zen Windows from start to finish was exemplary. David, the sales rep, the second measurer, office staff, James the production manager and Scott the owner could not have been more pleasant. We replaced 7 really bad windows and have just a few others to replace in addition to a new front door. The installers respected our home, did an excellent job from start to finish, couldn't be happier with the whole experience with Zen Windows!

Quick, friendly and professional. No overselling. Highly recommend.

This is our second "phase" of window replacement and we used Zen Windows once again. High quality products, excellent service, and the install was once again flawless. Plus no dealing with salespersons selling marked up windows, then playing pricing games which still cost more. It's a pleasure to work with Scott and Zen Windows.

I am very satisfied with the windows. The crew was punctual, skilled, tidy, and professional. Mark did a great job on the measurement visit. My house is almost 200 years old so the window openings are not typical. All the windows fit well and look good.

The absolute BEST! Do yourself a favor and give them a call. Their initial visit with you will be enough to prove to you that this is the company you want to work with for your door/window needs. Pros: - From their very first visit, they were actually willing to listen to what I wanted to get done and made the best recommendations based on my budget - It was a 0 pressure visit, they came in, we talked about wants/needs/use of windows&doors, they measured and they left. Scott made it very clear that he wasn't there to make us sit through a 45 minute spiel about how desperately we need news windows and doors but also gave us all of the time we needed. It was just the right balance. - Scott's turnaround time with the information and spec sheets was very fast - Once you commit to your new products, you don't pay until they actually install. It was nice not to have to worry about that. - Install day was quick, easy and very clean. The work done was meticulous and the installers were very respectful. We even got a courtesy visit from one of the PM's, just because. - Follow up was easy and concise. No extra fluff, just the info we needed to know. Cons: - I'm going to end up giving them all of my money! I can't wait to have Scott and Zen Windows back for more projects.

It could not have gone better, and I can't say enough good things. Scott and his team communicated with us and kept us up to date each step of the way. When weather forced them to delay their start date, they were responsive to all of our questions and scheduling needs. They worked hard, dd a terrific job, and left no trace behind. We were very happy to work with Zen Windows and would recommend them wholeheartedly.

We had windows and doors installed. Installation went smoothly, and customer service was outstanding.

AMAZING sums up this business in one word and I’m more than happy to refer them to anyone and everyone. After several astronomical window/door quotes (usually from door-to-door salesman that employee unnecessarily long presentations and either try to woo you into purchasing with rapport-building or pressure sales), I gave up my hunt to replace my front door and bay windows. It wasn’t until a friend in my community mentioned they were having their windows done and were very happy with the local small business they used, that I decided to give them a call. I already knew the couple to be savvy and thoughtful with who they hire, but they reassured me even so. Scott, the owner of Zen Windows, found a convenient time to assess my house and inquire about my needs. He is definitely experienced in his niche and could easily explain products available and share his best recommendations and their features. I was already jaded by prior quotes and he gave super-patient, exceptional white glove service, didn’t oversell anything I didn’t need and didn’t use ANY pressure tactics to close the deal. He even came out a second time with his associate James, also friendly and knowledgeable) when I had questions about the quote. Keep in mind that this was not a large order either, but he wanted to make sure I was comfortable with the transaction and we reviewed every itemized bit of it. Me sharing pricing here means absolutely nothing since all projects (including project scope, product/feature selection are unique), but I will tell you that I am EXTREMELY happy with the pricing received and actually significantly increased the scope of the job because of their pricing, integrity, quality product and LIFETIME WARRANTY. He forewarned me of covid-related supply and logistics delays across the industry; which I fully expected. While I was excited for the project, it was not urgent. And, while you do sign your order as a contract (it’s a promise to purchase) before your order is made, you don’t pay even a dime before the entire project is installed, explained and completed to your liking. This company employs highly skilled teams of window professionals to install their product and my team was different than my friend’s (who they were happy with). My guys were equally good (Actually, my team of 3 were GREAT: punctual, professional, respectful, tidy, thorough, hard-working, knowledgeable, theycommunicated with me as they progressed through the job and did a great job. They were super appreciative of lunch and a good tip for the amazing job they did. Also, management (Scott & James) check in with them at the beginning, middle and end of the job to make sure all is in order; even communicating forecasted installation notes to the install team to ensure a smooth procedure. Also, windows were measured at the quote, a second time before Zen orders from the manufacturers and by the installer measures again at arrival before they even unload the truck. When all products were installed, I received a tutorial for product features and showed how to use them (opening windows multiple ways, dual lock systems, tips, etc). Then, they were patient with my questions and while I tried my hand at the demos. My yard was all cleaned up and house vacuumed afterward too. Following the install, I was given warranty and product pamphlets/guides too. Again, it’s a lifetime warranty, so that’s awesome. Another thing to note is that since they are so knowledgeable about their product, they can provide all types of feature/detail recommendations to meet my needs (color match to prevent HOA issues), retractable storm door screen to combat the fierce sun that beats on my front door year round, keying the storm door to match the front door, etc). I’m extremely happy with Zen. DEFINITELY DO YOURSELF A FAVOR: give Zen a chance to earn your business. I’m confident you’ll be happy with their no-pressure approach, stellar customer service, industry expertise, quality product and their great pricing. My friend already placed a second order with them and I’ll be using them for future work!

Door came in ahead of schedule. Crew went out of their way to install quickly. Installation process was quick, clean and precise. Price was comparable to or lower than three other companies I checked. Scott (the owner) is very responsive to calls and emails (and does not offer a BS 2 hour presentation about superiority of the company or product over others - do yourself a favor and just say no to anyone that asks you to block 90-120 minutes of your day for a sales pitch). Very happy with Zen Windows of Washington DC and will definitely hire again.

Ze Windows replaced 2 of our old and outdated glass sliding doors. We would highly recommend this company for their responsiveness, friendly professionalism and great installers!! We are very happy with the beauty and the quality of our new doors

Loved Zen windows from the start! The owner, Scott, was the only person who came in without an aggressive sales pitch or relentless follow-up. And, not only was Zen windows one of the most affordable options, but it had a great warranty as well! The team on-site was professional, courteous, and low-key. And finally, I absolutely LOVE my new windows! I definitely would recommend Zen windows to anyone I know.

We had a great experience with Scott at Zen Windows. Very professional with our quote, reasonable price and the install crew did an excellent job. They were very efficient (completed in 6 hours) and took the time to answer all of my questions during the install. We are very pleased with our new windows.

Excellent and efficient. Quality product without the hard sale. The installers left my house cleaner than they found it.

The whole process from start to finish was easy and painless. Scott was very responsive and answered all of our questions and concerns. We sat through two other windows consultation, and they were both hard sales pitches. I like Zen Windows' business model. We went with Zen Windows because of their warranty, price, and their great reviews. His crew did a great job during installation as well. We had old metal frame windows along with storm windows on the outside, so the job took a bit longer, but it was well worth it. We replaced it with their Lotus windows by Soft-Lite. We love our new windows. I would definitely recommend them and use them again in the future!

The entire experience was excellent. Scott answered all of our many questions in detail. We interviewed many companies, but came back to Zen because of the customer service, guarantee, and high reviews. The doors arrived on time and the installers were incredibly professional and careful. We had a minor issue with the screen soon after installation and Scott took care of it immediately. Highly recommend!

Appreciate easy process and professionalism

We couldn't be happier with our custom window installed in our living room. It now brings in so much more light. We also needed to replace our large window in the front of the house. They were courteous and respectful. Highly recommend.

Zen windows was wonderful from start to finish. No hard sell, no deposit required, they kept in touch while we waited for the doors to be manufactured and delivered. The installers came on the scheduled day, on time, installed the doors, cleaned up and left. They were professional and friendly and my new doors are BEAUTIFUL!

I absolutely love the whole processes. Unlike other big names, Mr. Scott didn’t push at all. No sale pitch and other hidden fees. Everything was transparent. When I requested a estimate, he contacted me that evening and stopped by in two days. He spent less than 20 min to measure windows sizes roughly. That was it! He sent me a quote next day and the price was really competitive. We communicated via emails for several questions and he answered them all quickly. He gave me enough time to make the final decision. Like I mentioned earlier, no pressure. Once I made the decision and signed contract, the actual contractor came by to measure everything accurately. After waiting several months (it took longer than I expected because of the pandemic), windows and sliding door finally arrived and set up the installation date. The installation contractor, Mr. Park’s team, is absolutely great. They were professional and their workmanship is beyond expectation. Several occasions, his team confronted some issues and they explained them clearly and found ways to get jobs done, In less than two days, 11 windows and 1 sliding door were finally installed. They all look beautiful and I am more than satisfied, I will absolutely hire them again for any future projects!

Amazing. Best company. No up front meeting and sales pitch. Smooth installation. Windows are beautiful.

Zen windows provided my wife and I with a great first-time window replacement experience! After shopping around and receiving 5 quotes from local installers that all felt like they were giving us sketchy sales tactics, Zen gave us the best price with a zero pressure quote over the phone within an hour of contacting them. Scott was always responsive, helpful, and patient guiding us through the process and following my HOA's requirements. The install team worked like a well-oiled machine and completed the project with zero issues. Thanks again, Zen!

We went with Zen Windows based on the outstanding ratings on Angie's list and we were extremely pleased with the experience from start to finish. Scott Halle, the owner, stopped by the same day I called him to discuss the project and provide a quote. He also left information on the products, and provided several links to more detailed information. We greatly appreciated Zen Windows low-key sales approach; we had requested a quote from another company, who gave us a high-pressure used car sales pitch, and we knew we would not hire them! Mark and his crew of installers did a fantastic job; they were punctual, professional, and worked hard to complete the entire job in 2 days, as promised. He reviewed the job with us and did a few minor touch up items at our request. Also, they did a great job cleaning up. The price and quality were similar to 2 other quotes we received, so we felt we got a good deal.