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Western Pest Services

Pest Control, Animal Removal, Gutter Cleaning,

About us

No subs. Cost determined by the job. No extra charge for after hours service. Additional address - (301) 468-9660, (301) 816-9365 & (301) 779-4050.

Business highlights

97 years of trusted experience
Emergency Services Offered

Services we offer

Pest control, exterminating, termite programs, live animal trapping, removal, chimney capping, gutter cleaning, gutter protection system, ThermoZone attic insulation, power washing & deck cleaning, Stink bugs.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.573 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
7%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 73 reviews

robert S.
08/2015
1.0
pest control
  + -1 more
I have used Western Pest in Washington DC with no problems before, but it is a different story with Western Pest in Baltimore: I have a big Carpenter Bee problem with my home. Technician Mike told me that they treat the holes, but they don't seal the hole and he has never done that in the +/- 18 years working. Internet sites from universities and exterminators including Orkin (parent company) require filling up the holes. A technician came to the house and my son watch him treat the house, but only the holes he could reach with no ladder. We have a two story house so the upper part of the house was not treated. I continuously see bees flying around the house and drilling new holes.
Description of Work: Provide an inspection on a new home for termite and other insects - treatment of carpenter bees

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$697

Amy H.
06/2014
5.0
pest control
  + -1 more
They are terrific. Very professional and responsive. We have a regular service contract, but they also send our technician out for emergencies - spiders are now afraid to be outside of our front door. We left a message one night and the manager came the very next morning!
Description of Work: Regular service. But they come out whenever we call for a problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David M.
03/2014
2.0
pest control
  + -1 more
I met with a Western Pest Services sales person to discuss the company servicing our small condo building. I had had some issues in the past with a pest control company missing appointments and the sales person assured me that Western Pest would be very diligent and keep to their schedule. Following some initial problems with the spacing of the visits, we got on track, but eventually had to drop the company because they would confirm appointments and the technician would not turn up. It was particularly frustrating as people would take time off work to wait for the technician.
Description of Work: Provided pest control service for my condo association for a couple of months.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0


Katharine W.
06/2013
5.0
pest control
  + -1 more
The techs from Western Pest are always pleasant and professional. They go about their business quietly and efficiently, responding as needed to any inquiries we might have. i would recommend them to others.
Description of Work: Reviewed entire premisis, replaced bug traps as apporpriate, administered treatment as appropriate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lesego L.
06/2013
1.0
pest control
  + -1 more
Initial consultations were fine to convince me that by the end of the treatment I would not see a single mouse in the home. There would be three visits: the first to lay traps and two follow ups on how the treatment is working. The laying traps went well and the agent was polite and professional in explaining how the traps worked. The follow up person (a different person!) also polite came unexpected (can't recall now as after such a long time). It's all in my initial report. No one ever showed up for the third and last follow up. A month after the treatment - mice were still running around my home. An experienced friend and neighbor lent me her cats to try and get rid of the mice FOR FREE. In my initial report I compared the price I paid Western for a month of ridding me of the mice with the annual insurance of my home worth thousands of dollars. I found that they were unreasonably expensive for a monthly service. I feel that it is up to Angie's List to vet vendors and make a judgment of performance and price before sending them out to unsuspecting customers.
Description of Work: Try and eradicate the infestation of mice inside my home

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0


David M.
05/2013
5.0
pest control
  + -1 more
This company has been very courteous. They are responsive and informative. They showed up early for our initialy appointment and they actually came in under what we were paying for our previous company.
Description of Work: They perform monthly pest prevention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Marthe C.
02/2013
5.0
pest control
  + -1 more
Vince was prompt and courteous.
Description of Work: Rodent control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David W.
02/2013
5.0
pest control
  + -1 more
--We did not have the problem (termites) that I thought we had. The representative was excellent at explaining (including photographs) why he came to that conclusion. That was important to me both because he was good at instructing me and providing information, as well as presenting reasoning that resulted in likelihoods rather than certainties. He did tell me what I could do for future termite prevention, what the service entailed (including maintenance), and roughly what it would cost. When I declined, there was no further pressure, which I also appreciated.
Description of Work: initial evaluation (see below)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J I.
12/2012
5.0
pest control
  + -1 more
see above they treat outside on a set schedule when you have a particular problem they focus on that they are sensitive about your home
Description of Work: We have both a termite contract and a pest protection contract with Western. For termites it's just the check & replace the stakes. For pest--we have had rodent issues; They have come & helped us work onpossible entry points. Once when we were stymied, the tech had a supervisor join him & they walked around & talked w/ me. Once we had weird little bugs. [we live near Rock creek they are highly responsive. Once you get comfortable w/ a technician, you can arrange entry--they'll tell you if you need to be there. I think they are terrific. it's expensive but not out of line w/ other options--price is for annual contract

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Bonnie C.
10/2012
5.0
pest control
  + -1 more
They are very nice people and do a great job. We've used them for about 3 years.
Description of Work: We have a contract to have them spray every 3 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jimmy S.
10/2012
5.0
pest control
  + -1 more
They are great. They have been really good. They come back annually to do a checkup and it is part of the fee. It is pretty reasonable. They will come back once a year. It has a 15 or 20 year guarantee. If there is a problem they will come back again, which I think is good. The same guy comes out each time and we talk and he looks around. They are pretty thorough and the guy does not mess around. He puts stakes in the ground and does the checks. He takes 15-20 minutes to check everything. The techs are really nice. My neighbor recommended him. He is an all-around good guy and I trust his judgment.
Description of Work: We use Western Pest Services to do our termite stuff. They were last here to do the annual inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Allan S.
09/2012
5.0
pest control
  + -1 more
Termite plan: Once a year inspection of wooden stakes placed around the perimeter of the house. If termites are detected too near the house, they will treat the ground in that area at no extra cost. I have had one such treatment but never any termite damage or evidence they are in the house. Plan is well worth the money for peace of mind. Home Protection Plan: Three annual inspections & treatments; I cancel if not needed. If treatment is not effective for a specific insect problem they will treat again at no extra cost. This has sometimes been necessary; I understand that this is not an exact science. Plan is somewhat expensive. Service is usually prompt within a four hour scheduled period. Personnel are competent - I have no complaints about the service at this time.
Description of Work: Annual termite contract ($194.50) plus separate annual Home Protection (insect) Plan ($427.50). Termite plan since 1997; Home Protection Plan since 2005.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$622

Mary R.
06/2012
5.0
animal removal, pest control
  + 0 more
We used to have a contract with them. They are fine. We don't have any problems with them. We've used them for a number of years. We don't remember the price. They are very good about coming and they give us a window on when they are coming.
Description of Work: We use Western Pest Services once or twice a year to do a termite inspection. A couple of times we had a rodent and they came out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARLENE B.
06/2012
5.0
pest control
  + -1 more
They came out for an inspection to ensure that I was termite free. I have been using them for years and am very satisfied by their services.
Description of Work: I needed to have a certified termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lon R.
05/2012
5.0
pest control
  + -1 more
They are excellent and very good. The people that come out are absolutely wonderful. They use termidor which is a top of the line chemical that stays in a gel form. Once they did that we have not had any problems. The technician that comes here is an excellent person. It is hard to get excellent service and he is good.
Description of Work: I use Western Pest Services for pest control. They come out once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Charles K.
05/2012
4.0
pest control
  + -1 more
They were ok. I have no problems with them. I had a one year contract. I was selling my house and needed a termite inspection. The seem to do the pest control. I can not really compare them because I only had them come out. They came when they were supposed to come. I don't have any negative things to say about them.
Description of Work: I used Western Pest Services for pest control at my previous home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Judith T.
04/2012
5.0
pest control
  + -1 more
They were excellent, very good and comprehensive. They came right away, were very available and the service was excellent. I will use them again in the future.
Description of Work: I use Western Pest Services for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

nancy D.
04/2012
5.0
pest control
  + -1 more
He saved me thousands of dollars by informing me that I didn't need a full treatment for termites. He is very good. He comes on time and accommodates my request. I am pleased with him. They come yearly for checks and if I need anything. If there are termites, they will take care of them for free. The price seems reasonable.
Description of Work: They come for a yearly termite check and pest control.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Doris B.
04/2012
4.0
pest control
  + -1 more
We've been very satisfied. We've been using them for 30 years. They are very receptive and respond quickly.
Description of Work: We have them come out annually to do an inspection and treatment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

NANCY D.
03/2012
4.0
pest control
  + -1 more
I've been happy with them. They are very prompt and professional.
Description of Work: They did a check-up and preventative care.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J K.
03/2012
5.0
pest control
  + -1 more
They are very reliable. They come back and check to make sure everything is good. It was a very satisfactory experience. They are very honest.
Description of Work: They came out and figured out our issues with the bugs. We had sugar ants and carpenter ants. They managed to take care of the problem even just from the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT B.
12/2011
5.0
pest control
  + -1 more
Everything went well. Western Pest Services is dependable, prompt, and its work is effective.
Description of Work: They treated the exterior of the home to prevent ants from entering.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
12/2011
5.0
pest control
  + -1 more
Everything went well. Western Pest Services worked efficiently and did the job as expected.
Description of Work: They treated the house for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MARI P.
12/2011
5.0
pest control
  + -1 more
Everything has been going well since the abatement process started. The termites are on the decline.
Description of Work: They are providing termite abatment services. The cost is for an annual plan.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JO ANNE N.
12/2011
5.0
pest control
  + -1 more
Everything went well. Western Pest Services arrived on time, was very professional, and and did a good job.
Description of Work: They addressed rodent issues in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

202 Perry Pkwy Ste 2, Gaithersburg, MD 20877

www.westernpest.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Gutter Cleaning,
Energy Efficiency Auditing,
Deck Maintenance,
Chimney Caps,
Insulation,
Gutters

FAQ

Western Pest Services is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Western Pest Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Western Pest Services offers free project estimates.
Yes, Western Pest Services offers eco-friendly accreditations.
No, Western Pest Services does not offer a senior discount.
Yes, Western Pest Services offers emergency services.
No, Western Pest Services does not offer warranties.
Western Pest Services offers the following services: Pest control, exterminating, termite programs, live animal trapping, removal, chimney capping, gutter cleaning, gutter protection system, ThermoZone attic insulation, power washing & deck cleaning, Stink bugs.

Contact information

202 Perry Pkwy Ste 2, Gaithersburg, MD 20877

www.westernpest.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM