Tile Center

They came out and did the estimate and they never got back to us. ?I called them a week later and was told they were coming, and they had my email address and everything, nothing came. ?He was pretty thorough when he came out, that is what was so funny he never sent us anything. ?But he came out, he did measurements and everything in the kitchen. ?He went to the basement to see how everything was underneath the kitchen, because we wanted to run a gas stove, so he wanted to see how the connections were underneath the basement. ?He said he would have something back to us within a week, which is pretty standard. ?A week came and went, and I called, and he said yeah, I'm still working on who is coming out, and when they didn't come, I didn't even bother. ?They never produced a proposal.

both projects were completed on time and with few problems. The professionalism of the sales team and workers are top notch. I will use them again.

The workmen did an excellent job! The price was affordable, the installers pleasant and efficient, and the floor is beautiful.

The sales staff was helpful, listened and understood what we wanted done and made helpful suggestions. The work was done quickly and professionally at a very reasonable cost. I highly recommend this company and their contractors.

They did a fantastic job. It was a difficult task apparently since my wall was curved so they spent the time fixing that and then came back an extra day, a Saturday no less, to finish the job. Extremely happy with the diligence and dedication and quality of work. It was beautifully done, and I assure you I am not easy to please!

The men were friendly and very competent. they did an absolutely perfect job putting flooring in the rooms and closets and on the staircase. Also they moved furniture in and out, and the finished the job on schedule.

It went very well, they did a very good job. They did install a makeup area for me as well.

Everyone we dealt with at Tile Center, from the salesman (Tushar) to the installers (Antonio and Fred), and the plumber (JJ), was very professional, punctual, and did an excellent job. Tushar spent lots of time with us to make sure everything would be exactly the way we wanted, and gave us an extremely detailed contract covering all services, as well as lots of good professional advice. Antonio, who did most of the tile work, worked very hard non-stop to get it all done on schedule, and left everything looking great. Fred did the shoe molding installation afterwards, and JJ, who is a licensed master plumber, made sure that the toilets in the bathrooms got reinstalled properly and were in good working order. Everyone was very friendly and pleasant to work with. We were also impressed with the overall efficiency of the company, with everyone focused on their part of the job and working together smoothly to get things done on time. Tushar and Mr. Kim, the service manager, were on-site frequently to check up on progress and make sure everything was going well. This was our first time working with Tile Center. We are very glad we hired them, and if we need more remodeling work done in the future we will definitely come back to them.

We needed to update the master bath and adjoining makeup area before putting our house on the market but didn't have a huge budget. Frank and the Tile Center staff helped us get a workplan that would keep our costs down. We already had a full design for the redo, and had picked out the vanities and sinks, shower doors, new fan light and glass trim tile. Our project manager, Frank, helped us find complementary wall and floor tile and shower fixtures and made a number of good suggestions. We did the demolition work and painting ourselves to economize. Kim, Fred and Thomas were very careful about the tricky placement of the vanities and tile around them, centering the shower fixtures properly, placement of the shower niche, making sure the bench was accessible, etc. We made small changes to the design following their suggestions about issues they noted, which improved the result. They had to work around both a two foot blizzard and a very aggressive hungry groundhog prowling the front porch during a balmy spell. The tile setter, Thomas, was particularly good at planning how to set the tile to best effect. He used some very new and efficient products in the flooring and tile edging that we've noted for future reference. All the workers were polite, came as scheduled so things got done in proper order, put down floor coverings and were careful where they walked. Frank came by regularly to check on things and was always reachable by phone. We now have a spiffy new makeup area with vanity, vessel sink and glass counter, and a main bath with beautiful shower, matching vanity and sink, and toilet. It's everything we had hoped for, very clean lines, light and relaxing to be in. Here are before and after photos.

This was a big deal purchase. It was okay. I went over there to go over the plan. I did not use it because I still have not done my kitchen. I think my husband liked the plan. They were good but what they recommended was too expensive, it was way beyond my budget. They were good. They did not bug me which I liked, but they came out on time. I did not follow up with them. I am not sure why I had to go into the showroom. It would be nice if they could come back to me instead of me going into the showroom.

The Tile Center workers were great and produced outstanding results! Tushar, our rep, was extremely responsive. I will use the Tile Center in the future and urge others to do the same. My daughter and son-in-law also had a great experience with Tile Center redoing her hallway bathroom in their house.

Everything was excellent. Frank is one of the best installers / contractors I have worked with. I have had other contractors, and working with Frank / Tile center will make you feel like you are getting white glove, Ritz-Carlton level service. He and his team were very professional and always did their part to keep our home clean and tidy during the renovation. Frank was excellent to deal with and communication was great. All of the tile center staff from plumbers to installers were very professional and seemed like experts. Very nice to have found them here on Angie's list, you won't have to worry about nickel-and-dime unforeseen problems, and appreciate that the staff all seem to go above and beyond to make the renovation beautiful. I can't recommend them enough, we are very happy with their prompt service, reasonable pricing, and professional installation. We appreciated that they use very high quality materials, and stand by their life-time warranty on any tile cracks. Our bathroom is now our favorite room in the house! We will be calling them back to do the next bathroom.

Wow!!! I can't say enough about the Tile Center employees I encountered during this project. Joe came out and took his time in developing the estimate. He was even kind enough to bring out selections of tile for me to choose from. He walked me through the process step by step (tile and grout selection and the various tile installation designs and the prices). I took advantage of the Tile Center $699 deal. My backsplash was a little over the measurements for that price and I ended up paying a little over $200 for this overage. We settled on an install date, however, I had to change dates on short notice and Anthony took my call and was very understanding that it was an emergency and out of my control. Then there is Thomas and Alfredo. They showed up and went to work. I had visions of dust and plaster everywhere. I have never seen such a neat and organized work area for a tile installation. They honored my "no shoes in the house" rule for coming in and out of the house and only wore their shoes when they got to the floor area that they had covered to protect my hard wood floors. Thomas in my opinion is a master tile installation craftsman. They started at about 9:45 AM and were done around 4:00PM. Thomas was very organized and methodical in his approach to the tiling project. He did an exceptional job with the install. Alfredo supported Thomas by anticipating the next steps in the tiling process and providing the needed support to Thomas. Thomas and Alfredo were synchronized in their job responsibilities. Upon completion, Thomas and Alfredo cleaned up leaving my house like they had never been here. Joe, Anthony, Thomas and Alfredo were courteous, professional, and each demonstrated a proficiency in their jobs, in my opinion, is rarely seen today. Thank you for a job well done. I will definitely use Tile Center for my next tiling project.

We're very happy with the work the Tile Center performed to finish our bathroom shower. We had gutted the old tub alcove ourselves and contracted the Center to finish up the project by installing backer board and tile. Some problems were encountered with the project along the way (it was found that our ceiling wasn't level, i.e., ceiling rafters sloped). So, project manager Tushar adjusted the plan to make everything right. Henry, the primary craftsman, and Carlos did an excellent job. The job site was cleaned up everyday, and drop cloths were put down to keep dust and debris off of our carpets. We highly recommend the Tile Center for any bathroom remodeling projects. (And we note, they do not subcontract, all their workers are Tile Center employees.) ----------------------------------------------------------------------------

Tile Center gutted and completely remodeled the main bathroom (approx 6' x 8') in my home. Joe was very helpful as I chose tile and fixtures, then set up dates for the work to be done. Workers laid cloths on the floor and thoroughly cleaned up at the end of each day. The painter cheerfully repaired imperfections I found with the walls, leaving me satisfied when he finished. While the cost was more than I had anticipated, I believe materials, fixtures, and workmanship were high quality, and the job was completed on time. I wished they had a wider selection of fixtures but found some that satisfied me.

The service was great. Frank, our sales rep, came by the house and various stages to make sure things were going well. They worked very hard to fit our schedule and made sure the work was done on our time frame. The backslash is perfect and the counter top is very nice. I really appreciate all the follow up and assistance. I will certainly use them again.

Any remodeling project can be difficult, because of the extent of the work; this project lasted 5 weeks. The Tile Center was exceptional to work with. There was a strong focus on customer service. The design team was top notch. The attention to detail was amazing. The team was extremely patient and their #1 goal was to make sure we would love the new bathrooms. Problems during the work were minimal and dealt with effectively. The workers where well organized, friendly and courteous. We had much support during the entire project. The bathrooms are gorgeous and look like they are right out of a show room. We would highly recommend the Tile Center.

We recently had Tile Center refresh/renew two bathrooms in our home. We found the experience with Tile Center enjoyable with very few hiccups. We thank the entire staff at Tile Center for jobs well done and for polite workers who cleaned up when they were finished for the day! We are very happy with the results in both bathrooms and with the amount of time it took to complete the jobs. We appreciate the prompt attention to questions we had (or to problems we thought we had) during the work. We had the most interaction with a certain Mr. Fred and he was a joy to work with. He knows a lot about plumbing, carpentry, etc. and worked hard to make the bathrooms, as he said, "pretty." He thought about what he was doing, asked what we wanted, and gave suggestions to accomplish that. He said several times that customer satisfaction was important and he certainly worked to that end. We would recommend Tile Center to anyone and would use them again for any future projects.

We are pleased with the end results of our new bathroom! As is common with most remodeling companies, some things didn't go as planned. What separates The Tile Center from many of the others is how they responded to any issues that arose. They are top notch in responding in a way which makes their customer service #1 in my books. From the owner to the workers, my wife and I couldn't be more pleased. They helped us plan the project out from start to finish. They showed us various samples of products that made it easy for us to chose from. They listened to our concerns and responded in a professional manner offering solutions to get the results we wanted. You owe it to yourself to at least consult with them prior to making your final decision on how to proceed with your project. You won't regret it!

Antonio arrived on time for the appointment and worked diligently for the entire day. He finished a day earlier than the estimate. Both our sales POC (who was scheduled for an estimate on another job) and the owner stopped by to check the quality of work and progress. Antonio also left us a tile sample at my request and a piece of tile for the storage room after the dry wall appointment by another vendor. As referenced above, we were so happy with Antonio and the Tile Center that we had an estimate done to remodeled our master bathroom...but that is for another review.

Tushar Irani is my project manager/designer. He was very friendly and helpful in selecting material for both the basement and kitchen area. He is attentive to the project and I feel he has the client's best interest in mind. For the basement, I purchased a premium vinyl plank tile by Raskin Industries. They removed old carpet and installed the new flooring in one day. The workmen were professional at all times - they were punctual, careful and clean. A minor repair was needed, which they did without question and very quickly. The price seemed fair. For the kitchen, I purchased porcelain tile to replace existing ceramic tile. The job required removing all old tile and mortar subflooring around the existing cabinetry. The were able to do the work required to safely remove the old floor. The new floor was installed and I am very happy with the workmanship. Tile flooring can be difficult to install level, but they did a beautiful job with a somewhat difficult out-of-level subfloor to deal with. I am very pleased with the new floor. I also found them to be very attentive to the project as the project installation manager was on site each day to check on progress and ensure that the quality of work was as expected. A couple of issues that were identified by me were addressed in a very timely manner and without question. I would recommend Tile Center for this type of work and I may use them again in the near future.

We weren't happy with them. We thought they would give us drawings. They were only going to give them to us if we bought the tile from them. The drawings were not good and thoughtful. A salesman intervened and got me the drawings. I would give the salesman an A for professionalism and bad grade for the company. They did A work in the past.

We decided to freshen up our kitchen with a tile backsplash and really didn't have to think too hard in terms of who to use to perform the work. We were so pleased with the work done in our master bathroom by the Tile Center that we decided to move forward with tile around the kitchen backsplash and even tiled around our fireplace. We looked at many tiles and patterns and finally came upon a distinctive look from the Amir collection. Joe came to our house and measured the areas we wanted done and the installation was performed by Thomas, & Antonio and Fred handled most of the finishing touches. The work was neat and well done. The four of them are friendly, polite and extremely professional. We are so happy we decided to do this as our kitchen looks totally updated and modernized. Great work by the Tile Center.

Our bathrooms were original, outdated and in need of an overhaul. After completion of our master bath from the Tile Center, we were so pleased with the outcome that we decided to redo our remaining bathrooms with them. We had visited the showroom and discussed several options with both Joe and Amir. They took their time and provided us with various options and walked us through the details of the work ahead. They helped us to ensure we stayed within our budget and as a result we finally decided to go forward. The work crew showed up as scheduled, were polite and professional and did an outstanding job. It was nice to see there were regular check-ins by Mr. Kim and Joe. As expected, Thomas, JJ, Fred & Antonio did a great job. We are so happy with the results......thank you and nice work!!

The Tile Center removed existing carpeting and old wood flooring and installed new wood floors throughout and refinished the front staircase to match. We decided to hire the Tile Center based on our overall positive experience with them on other projects and we are so glad we did. Wow!!! What a difference- it looks like a totally different home. From the very beginning when we spoke with Amir and Joe, they provided us with many options and styles and even explained the differences with all of the wood types and how they are manufactured along with durability information. In the end we decided on canadian maple wood flooring and it is beautiful. The installation team was excellent and neat. Overall, we are so happy we decided to change out our existing old worn out flooring and replace it with canadian maple. The Tile Center is really an excellent choice for those looking to remodel. They have a highly professional team who really cares about their workmanship and ensuring you are satisfied with the outcome.