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Sky Maids Inc

House Cleaning, Window Cleaning, Home and Garage Organization,

About us

Here at SKY MAIDS, we are a proven and awarded best cleaning services of great metro area. Our professional cleaning crew provides the best customer service and will make sure your home or business is spotless. We listen to your needs and will ensure that everything is cleaned to your satisfaction. We do everything for you and we do it right! With over 15 years of experience, we work hard to keep places clean and well-organized. Our main and basic work include dusting, vacuuming, detailed cleaning, mopping, making beds and taking out garbage, deep cleaning bathrooms and kitchens. We are committed to keeping our customers happy and satisfied.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Professional Organization. Complete Laundry, Folding & Hanging. Before & After Moving. Light After Construction Cleaning.

Services we don't offer

Carpet Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5858 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
17%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 151-858 of 858 reviews

Krishna B.
04/2016
5.0
house cleaning, window cleaning
  + 0 more
I bought $199 coupon from Angieslist. However since I had more number of windows than the coupon price I paid $150 to get done all the windows. Provider came on time, did a thorough job. Very professional work . Easy to communicate with. Would not hesitate to recommend to others. Please be aware of they count big windows as 2. Very nice experience with Sky Maids.
Description of Work: Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Guilherme F.
04/2016
5.0
home & garage organization, house cleaning
  + 0 more
It is the third time that I hire Sky maids' services and they keep on impressing me. I had them to come and clean my garage and they did an awesome job. They took everything out, dusted, vacuumed and even washed it. They also did a light organization and helped me to get rid of some old stuff. It was really amazing and my garage looks brand new! I am so ready for the spring/summer now thanks to Sky maids! I totally recommend!
Description of Work: Garage cleaning and Organizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Patricia B.
04/2016
1.0
window cleaning
  + -1 more
I got an email from this company. They confirmed they would be out April 6th and they did not come. I called them and they apologized and said there was a mix up. So then on April 11 they sent out two very short ladies to clean our 3 story town house windows. They did not have a ladder. I give them my step ladder,but they still could not reach to top to clean the windows. I called the provider and complained. They said that they would send out some other workers on Monday April 18th. They have yet to show up at my house today.
Description of Work: They finally came out to wash our windows,but they did not have the proper tools to do so.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

Donna R.
04/2016
5.0
house cleaning, window cleaning
  + 0 more
Professional team of window cleaners appeared exactly on time; assessed all windows that needed to be done and went immediately to work. Excellent result. All windows sparkled. Quiet, efficient, with outstanding results.
Description of Work: Cleaned all windows, inside and out including sills, internal and external

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anita M.
04/2016
4.0
house cleaning
  + -1 more
The company did a great job, but I emailed them prior to the cleaning to request more time. They never responded, so they did not budget enough time to clean my entire home.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$99

Maria Fe L.
04/2016
5.0
house cleaning, upholstery cleaning
  + 0 more
iIn general I am very pleased with the service, and I would use it agan. The two ladies that arrived were very professional and cordial. They asked me what were my priorities and expectations. They focused on the kitchen area, surfaces and bathrooms. The cleaning was very deep (inside oven, microwave, betchtop small oven, refrigerator) and thorough. They also cleaned the bathrooms and wipe all the furniture surfaces (chairs, tables, cabinets, bookshelves). At the end, they vaccum and then mop the wood floor. They began on time, and ended on time. My only complain would be that the products smell very strong, so I had to open the windows to vent the house. I guess that next time, I will ask for the eco-friendly products. Also, I wasn't contact later on by Sky Maids to schedule any other appointments or to see if I was happy with the service.
Description of Work: 2hr Home cleaning (2 people)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy S.
04/2016
4.0
house cleaning
  + -1 more
No one, including the original scheduler to the team of women who washed my windows, spoke English. I speak a tad of Spanish but communication was almost impossible. They started to pack up and go but I had to stop them because they had not done the outside of the windows. I had to show them how the windows opened so they could clean them properly. They had to redo the entire upper level of the house. They did not wash the screens as promised. What they did do was fine. They were as polite as possible, however.
Description of Work: Hand washed our windows.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$199

Moira G.
04/2016
5.0
house cleaning
  + -1 more
They were punctual, and usually early, and did a thorough job cleaning my house. Three women came each time and quickly tackled cleaning all the rooms in my house. Very professional .
Description of Work: 3 separate housecleaning appointments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

karen W.
03/2016
5.0
house cleaning
  + -1 more
I have used them before and was very impressed. The only thing was they rushed through the 1/2 bath a bit and a plunger I had in there wasn't there afterwards. It may have been mistaken for trash.... They took care of 2 other requests I had which were pretty time intensive- cleaning my stove (which looked new when they were done with it) and the inside of my refrigerator. The only fault I could find is that they came later than I expected. I was not told on the phone of a 1 hour window plus some- but, because they brought 4 cleaners I got to where I was going on time-
Description of Work: It was the big deal-6 hours of cleaning- 4 people came for 1 and 1/2 hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

LINDA C.
03/2016
4.0
house cleaning
  + -1 more
Great job, interested in booking again.
Description of Work: Cleaned 2 BR condo

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Sharon M.
03/2016
5.0
house cleaning
  + -1 more
It went great. The were very good and efficient. They did a very good job.
Description of Work: They did a deep cleaning of our office space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

William R.
03/2016
5.0
house cleaning
  + -1 more
This went very well! They actually arrived a bit earlier than expected on a Saturday morning. I asked them to concentrate on the bathrooms and kitchen on the top two levels, but they were so efficient, they even had time to mop the basement! I was quite satisfied and would use them again!
Description of Work: The provider cleaned my townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Toni S.
03/2016
4.0
house cleaning, window cleaning
  + 0 more
I purchased the $99 special, where I initially requested 1 cleaner for 4 hours, but was told it would be 2 cleaners for 2 hours (from 8-10a). I was ok with that as long as the jobs I needed got done; however, they sent 3 cleaners for 1 hr 20 min. I personally prefer less people in my house at once. It still was not a big deal, but it would've been good to have received notification in advance. They arrived to my home at 7:40a, which was earlier than expected (I wasn't aware it would be 1h 20min) but not a problem. They went straight to work after I walked through the tasks and handed one a written note of them. As a sidebar, my house isn't especially filthy at all and the cleaners were actually surprised when they came into the house. My needs are more of thorough cleaning-like, the grout in the tub, window sills, dusting the top of the fridge, blinds, etc. and areas I'm prone to miss simply because I am often short of time as busy as I get and having the extra help allows me to free my time to do other things. Everything on my list did in fact get done within the time frame, but there were some concerns. Most everything was "surface cleaned", in that when steam mopping the floors, they didn't lift the rugs or anything that may have been in the way and simply mopped around it. In one room, under the dresser and bed, it's still dusty. In one bathroom, the garbage was taken out, but she also didn't replace the can liner with another from the roll I had sitting under the bag at the bottom of the can-actually, she tossed the entire roll of bags out in the trash and I had to go buy more. While this is only $1 at Dollar Store, it just seems strange that you would remove a bag from the can and not replace it or think one should be there. Upon inspection before they left, I noticed that windows in one room were completely untouched so the ladies came back upstairs to do them. I know this was at the end of their shift, and I appreciate them coming back to handle it since it was overlooked. They left some paper towel on the floor in front of the window on the floor which I know was due to rushing to get out. My final concern is that so many things were moved around as they cleaned and were not put back. I had to literally go through the entire house and move back remotes, things on the counter, etc., which I would prefer not to do. The ladies all were professional and pleasant and I believed worked efficiently, just not as effectively as I would have liked. While my specific experience didn't meet my expectations, I do think the company itself is a good business. The company provided good literature, which I appreciate! I was handed a nice folder with lots of details, brochures and a magnetized calendar inside. When I initially purchased the service online through Angie's, I was promptly e-mailed and even a "heads up" phone call was made the day before service, which was awesome!
Description of Work: Three cleaners did my (3) bathrooms, mopped my laminate and tile floors, cleaned windows, and dusted throughout.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Lou D.
03/2016
5.0
house cleaning
  + -1 more
I've only used individual housekeepers in the past but I have to say using a professional cleaning company is the way to go. Both my husband and I were extremely impressed with the cleaning, they get an A++. The inside of my refrigerator and oven were also done, they have a list of all the areas they hit. We were very impressed with them and we certainly recommend them.
Description of Work: Clean my residential home in Bethesda, Md

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cornelia H.
03/2016
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
They came on time and immediately started cleaning, they did a great job., the house has never been this clean. They moved rugs and furniture and cleaned everywhere. Good Job!!!
Description of Work: cleaned my entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jason S.
03/2016
5.0
house cleaning
  + -1 more
From the start, Sky Maids had excellent communication. They were extremely friendly and their response time was short. I am very happy with the cleaning job that they did, very thorough. I've never seen our faucets shine like that before, and they even emptied our baby diaper genie which was a nice surprise!
Description of Work: Angies list $199 for 6 man hours of cleaning deal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Debbi D.
02/2016
5.0
house cleaning
  + -1 more
Very pleased with SkyMaids. They did a very thorough job.
Description of Work: cleaned main areas of the house plus bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Ira S.
02/2016
5.0
house cleaning
  + -1 more
Three woman worked for 2 hours and did a very thorough and professional job.
Description of Work: 6 man-hours to clean condo prior to move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Guilherme F.
02/2016
5.0
house cleaning
  + -1 more
They came to my house and they did a wonderful job! I'm really happy with the work.
Description of Work: Regular cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Suzanne P.
02/2016
5.0
house cleaning
  + -1 more
It went really well, totally worth the deal.
Description of Work: Two women cleaned out house and did a wonderful job- all the things the promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DeAnn F.
02/2016
1.0
house cleaning
  + -1 more
Terrible. They were on time. Dusting consisted of moving things around to give the appearance of dusting. There was no attempt to clean hardwood floors - not even vacuuming. I sincerely want my time and money back.
Description of Work: Came to the house and attempted housecleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1.99

Response from Sky Maids Inc
Sky Maids is a professional cleaning service working in great DC metro area for 14 years. We have and keep consistently one of the best a clients approval rates of all. We are in a CLASS A rating from more than 600 SERIOUS CLIENTS REVIEWS, but sometime we have our way crossed by confused people. First thing, this lady have a HUGE SINGLE FAMILY HOUSE and has bought a 4 cleaning hours package, which is supposed to be for small apartments. We have informed this lady THAT THIS PACKAGE WOULD NOT PROVIDE ENOUGH TIME TO CLEAN A SO BIG, AND MESSY AND DIRTY HOUSE. BUT SHE INSISTED TO HAVE A CHEAP PACKAGE! Second thing, WHO would have someone cleaning your house without cleaning the floors? Without EVEN VACUUMING? who will have someone working and paying for, if the person doesn't do what you ask for? The truth is, we have being at this client and we have done a wonderful job ( because we did much more than what was agreed, and much more than she has paid for ). She was willing to have us doing a DEEP CLEANING, but paying for a small regular cleaning package, this was never agreed or promised anytime, so we did a regular cleaning, so by her own confusion and misunderstanding, she was not totally satisfied. Sky Maids understands that this lady have some communication problems but we did our professional obligation giving the right advice and fulfilling the job for the option that she took.

Sandy H.
02/2016
5.0
house cleaning
  + -1 more
I wasn't there, but my husband was. Everything was VERY clean when I got home from work, but he also said they were definitely trying to sell us on a regular cleaning package. Quality of cleaning was excellent.
Description of Work: There was a special price for 4 hours of house cleaning for $100 so we hired them based on that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Adam S.
02/2016
4.0
house cleaning
  + -1 more
This was a $99 big deal purchase. It was fine. I used them a few weeks after I purchased the deal. They did a good job. The only problem was they did not show up on time the first two times they came. They did a good job when they finally did. They did clean the fridge as extra because they were late or they didn't show up when they were supposed to so they did that for free. The price was great.
Description of Work: They cleaned my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$99

xiao-pei Y.
02/2016
3.0
house cleaning
  + -1 more
They are no good. The price is good but service is bad. They have to be on time and I was here waiting for them. They said they got wrong direction. Three people came here.
Description of Work: They did house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$99

Cindy W.
02/2016
1.0
house cleaning, upholstery cleaning
  + 0 more
In the 3 months that the company came to the house, they never wet mopped a floor and never addressed any of the problems reported to them verbally and in writing. While asked to use white vinegar on all tile floors to protect pet paws, they never used it at all. they never mopped the kitchen, baths, or laundry room, They did only superficial cleaning....missed many surfaces of the furniture, did not dust all parts of furniture, lamps nor windows. The provider had specific instructions about using a particular product( white vinegar) on tiles floors to protect pet paws. In the 3 months that the company came to the house, they never wet mopped a floor. I gave verbal feedback for the first couple of visits(bi-weekly) and then left written instructions followed by a detailed text to the office manager. While they were always pleasant on the phone, but they never corrected any of the problems. floors were never wet mopped, window sills and sashes were not dusted ( some for the entire period!); the rungs on chairs were not dusted nor all parts of lamps. The fronts of pieces were dusted but not the sides or edges. Smears of Comet like product remained on the bath fixtures, food was left on stainless steel edge of kitchen sink, blood from a accident on Christmas Day has remained on my laundry floor and so on. While I hoped that things would improve, they only got worse. The last day they came to the house 2/3/16, their staff arrive about 1000 but when I returned at 1210 they were already gone. There is no way to clean my home in 2 hours with 2 women. However, this certainly explains why the cleaning had never been complete nor adequate after the first visit!!! Buyer beware.
Description of Work: The provider was supposed to clean a 4 bedroom home with specific instructions.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$130

Response from Sky Maids Inc
Sky Maids is a professional cleaning service working in great DC metro area for 14 years. We have and keep consistently one of the best a clients approval rates of all. We are in a CLASS A rating from more than 550 SERIOUS CLIENTS REVIEWS, but sometime we have our way crossed by confused people. First thing, we haven't worked for this lady for three months. Second thing, who would have someone cleaning your house that long without cleaning the floors? who will have someone working and paying for, if the person doesn't do what you ask for? There truth is, we have being at this client three times. The first time she said we have done a wonderful job ( because we did much more than what was agreed, and much more than she has paid for ). The second time she has canceled the cleaning breaking our schedule and the cleaning frequency agreed. We have made another appointment and she has cancelled again AT THE LAST MINUTE. We called again, we have made another appointment, so, at this point 5 weeks have passed since the first cleaning, At the cleaning day, she was willing to have us doing a DEEP CLEANING AGAIN, but paying for a regular cleaning, this was never agreed or promised anytime, so we did a regular cleaning, so by her own confusion and misunderstanding, she was not totally satisfied. after that she cancelled again for the next regular schedule, so again the cleaning frequency has being broken, and again she was asking for a DEEP CLEANING, paying for a regular one, we did a regular one and she has done this unhappy review. Sky Maids understands that people have problems, so, sometimes the client have to cancel, but two things are not acceptable: To do not communicate and cancel at the last minute, and to break the cleaning frequency twice in a row without understanding the consequences of that.

Contact information

18403 Woodfield Rd Ste H, Gaithersburg, MD 20879

http://www.skymaids.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
5:00 AM - 5:30 AM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Home and Garage Organization,
Moving Companies,
Carpet Cleaning,
Handyman Services

FAQ

Sky Maids Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 5:00 AM - 5:30 AM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:30 PM

Sky Maids Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sky Maids Inc offers free project estimates.
Yes, Sky Maids Inc offers eco-friendly accreditations.
Yes, Sky Maids Inc offers a 20% senior discount.
Yes, Sky Maids Inc offers emergency services.
Yes, Sky Maids Inc offers warranties.
Sky Maids Inc offers the following services: Housecleaning. Professional Organization. Complete Laundry, Folding & Hanging. Before & After Moving. Light After Construction Cleaning.
Carpet Cleaning.

Contact information

18403 Woodfield Rd Ste H, Gaithersburg, MD 20879

http://www.skymaids.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
5:00 AM - 5:30 AM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:30 PM