Senate Termite and Pest Control

Awesome

The tech came out about a month ago and put down bait traps in our basement where I had caught a rat a few days before. He did a follow up two weeks later; we still saw indications of activity. He refilled the boxes. A week later, rats had gnawed a hole in my basement door. I called for the tech to come out again (as per my contract). This guy initially pretended like we were not home but my wife caught him before he left. He basically did nothing--he put a tiny bit of foam sealant around the bottom of the door. My wife asked him if he could seal up the whole basement and he declined. She asked him if he could put actual rat traps around the basement. He said he did not want to do that because we have dogs. She said we had put traps out before and we kept the dogs out of the basement. He said it did not matter because they do not use traps like that. What kind of exterminator does not use traps?? I have paid for a year-long contract. I am regretting it.I have to rat-proof the house myself

James did an outstanding job with our mouse problem! He was professional, efficient, and knowledgeable about the best extermination methods. He took the time to inspect our home thoroughly, identified entry points, and provided a clear plan to eliminate the issue. I am looking forward to doing business with this company.

Good work so far

Easy to work with. Competitive pricing.

Absolutely terrible customer service. Beware this company operates in a very shady manner. I requested professional services but instead received questionable administrative actions that jeopardized my personal finances. They even took a call from an outsider, added that persons email information to my personal account without verifying even with me account holder for account safety and awareness, and sent out my account details including bills and everything in a grossly setup automated system. This is completely unacceptable. I would strongly advise against using this company headquartered at (Company Name Removed) due to their unprofessional handling of paperwork and extremely poor customer care and service.

great work

Quick and effective feedback.

Great work!

Good service

Great customer service

reliable and cooperative

Been with company for a few years! Always very responsive courtesy from techs no issues with this organization

Been with company for a few years! Always very responsive courtesy from techs no issues with this organization

THEYRE GREAT!

Good warranty.

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:)

Great service