Their 2 technicians replaced the 12 volt, tested all other batteries and replaced twenty five 3 volt lithium batteries around the house (windows, etc.). I called a local battery store but they didn't have enough in stock immediately, plus the cost savings was not enough to waste the time until they replenished their stock. Maybe next time, I'll consider DIY to save some money for the window alarm batteries. However, this time I was pleased with the service. When you have an alarm system, you don't want it down temporarily for parts. The cost was $222 for materials and the rest for labor. I received a 20% discount as a monitoring customer and I negotiated a little over the price per battery. They also waited about a half hour for me to get home due to some confusion over the appointment time and their status of work for the day. They did not charge me for this wait time.
Description of Work: I used Satellite to install my security system years ago and I use their monitoring company. When one of the original batteries (12 volt) inside my alarm panel went down I called them for help.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$315
Marc B.
02/2010
5.0
home security systems
+ -1 more
Mike was great. He spent close to 4 hours rewiring the ADT system so that I could use Satellite instead. He did not charge a penny for the rewiring! He was incredibly patient when explaining how the alarm system worked. He went into detail regarding the features and had me practice with him to make sure I understood.
Description of Work: Mike Engel from Satellite Industries came to activate new alarm service when I moved into a new house. The previous owners had used ADT but their prices were much higher so I wanted to use Satellite.
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Service Categories
Home Security Systems
FAQ
Satellite Industries is currently rated 5 overall out of 5.
No, Satellite Industries does not offer free project estimates.
No, Satellite Industries does not offer eco-friendly accreditations.
No, Satellite Industries does not offer a senior discount.
No, Satellite Industries does not offer emergency services.
No, Satellite Industries does not offer warranties.