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Normandy Carpet

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Normandy Carpet's fully equipped vans transport a complete range of cleaning and restoration capabilities right to your home. Normandy Carpet specializes in returning your carpets, upholstery and rugs back to near brand new condition. Our emphasis is on personal attention that reflects our commitment to building a lasting relationship with all our customers. Normandy Carpet holds itself up to the highest standards. Our flooring specialists give their educated advice to help each customer find their perfect flooring. We also have top notch in plant service for your oriental rugs. At Normandy "You Can Depend on Our Spotless Reputation"

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Tile & Grout Cleaning. Water Damage Clean-Up: removal of water, cleaning, deodorizing & mildew treatments and pad replacement. 3M scotchgard protection. Sales & Installation of new Carpet, Tiles and Laminate Flooring. Commercial Cleaning, Repairs & Installation. Area Rug Repairs/Restoration. Free pick-up & delivery for area rugs, rug repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 194 reviews

Nancy P.
05/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
We have used Normandy for years to clean our 9 x 12 wool area rugs in their plant and have always been completely satisfied with their quality, professionalism, and pricing. We decided to have them clean wall-to-wall carpet, stair carpets, and a couple of sofas in our house. The in-home team was just as efficient and professional as the crew who comes to take and re-lay the area rugs. We recommend Normandy highly.
Description of Work: Normandy steam cleaned a living room wall-to-wall carpet, carpets on 2 sets of stairs, and a sofa and love seat in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Richard H.
05/2014
5.0
carpet cleaners
  + -1 more
They did very well. This is the second time we've used them. Honest, reliable, affordable.
Description of Work: They cleaned the carpet in one large room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra T.
05/2014
5.0
carpet cleaners
  + -1 more
It was good overall. They were on time and they did the job. I used them because of a recommendation.
Description of Work: Normandy Carpet cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arnie A.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The technicians were very good. Did an excellent job on the sofas which were solied by our dogs. We are very happy with the service.
Description of Work: Cleaned my carpets in one room plus a thorough job cleaning our sofas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wande J.
05/2014
5.0
carpet cleaners
  + -1 more
Approximately 5 years ago I invested in high quality area rugs. The first time I had the wool and silk rug cleaned by a standard company the rug came back with distorted edges. I thought the rug was ruined; however, I designer recommended I contact Normandy. They were able to re clean while tacked down at their facility and stretch back into shape. It looked new again! Since then I've solely used Normandy for area rug cleaning. Their prices are not the cheapest in town but they know how to properly clean expensive rugs. In addition if you have an area rug made from a carpet remnant, and choose to move it to a smaller room, they have a cut and rebinding service that is available with rug cleaning.
Description of Work: Clean wool and silk area rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judith P.
04/2014
5.0
carpet cleaners
  + -1 more
Normandy Carpet showed up on time and cleaned my carpet beautifully. They also cleaning 3 rugs. Everything looked wonderful and I would definitely call them again for cleaning my carpets.
Description of Work: Cleaned my carpet living room and 2 sets of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Mike M.
04/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Victor was punctual, professional, and a pleasure to deal with. He and his colleague spent 3 hours cleaning and then explaining when we could put furniture back in place. Highly recommend!!!
Description of Work: Cleaned 2 sofas, 1 loveseat, 3 carpets, 1 area rug. With 3 dogs, several items required focused cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathlin S.
04/2014
5.0
carpet cleaners
  + -1 more
I have used Normandy Carpet for several years and have always been very happy with the service. The carpets are returned clean and in excellent shape. Pickup and delivery is always done at exactly when they say they will.
Description of Work: Cleaned four rugs, including pickup and delivery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jane G.
04/2014
5.0
carpet cleaners
  + -1 more
They phoned to say they could arrive early if convenient (it was great they came early). Professional job well done. They were even nice to my dogs.
Description of Work: Steam cleaned wall to wall carpet and upholstery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bridget N.
03/2014
5.0
carpet cleaners
  + -1 more
Excellent service. Very respectful and efficient technician. Will call again.
Description of Work: Stair & hall runner carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sara R.
03/2014
5.0
carpet cleaners
  + -1 more
Great. Used them for 6 years, wall to wall cleaning too.
Description of Work: Pick up area, rugs, wool and cotton rag for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rachel S.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were returned the following week, laid down the carpets in furniture filled area. It was a wonderful experience. Courteous workers, very patient, picked up on time, cleaning was top rate and did the utmost to lay them down properly in my aptartment, ?Cannot recommend them highly enough.
Description of Work: They picked up my carpets, large and small and cleaned them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ana C.
02/2014
5.0
upholstery cleaning
  + -1 more
Cleaning was scheduled for the day after I called. Employees were polite, starting with the person who took my call and including the technician.
Description of Work: Upholstery cleaning - 3 sofas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Joanna F.
01/2014
5.0
carpet cleaners
  + -1 more
Job well done. I have used this company for years.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jennifer B.
01/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent performance. Fair price workers were very professional efficient and thorough
Description of Work: Clean carpet 1 floor and stairs clean 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Marilyn A.
01/2014
5.0
carpet cleaners
  + -1 more
They were punctual, efficiently cleaned the designated areas and completed the task quickly.
Description of Work: Cleaned carpets on steps, upstairs hallway, master bedroom and dressing room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Alice G.
11/2013
5.0
carpet cleaners
  + -1 more
called to confirm day before, arrived on time, efficient, cleaned carpets as expected
Description of Work: Deluxe superclean living room, 2 bedrooms, stairs, and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$598

Laura S.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were terrific. They worked hard and efficiently and did a great job. They were highly professional.
Description of Work: Shampoo carpetsw and sofas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Alice G.
11/2013
5.0
carpet cleaners
  + -1 more
Excellent. Hugo called to confirm he was on his way. Team was polite, efficient, professional.
Description of Work: Delux, super clean carpeting throughout home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$849

Cheryl O.
11/2013
5.0
carpet cleaners
  + -1 more
Huge fan of Normandy Carpets - They do a fabulous job and are prompt. Great Prices.
Description of Work: Cleaned stairs, 2 sets, hallway and master bedroom carpeting. Especially good at cleaning carpet stairs. Take extra care to do under most furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Elizabeth M.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They came on time were very nice guys and did a good job. I have used Normandy many times to clean my rugs too. They are great!
Description of Work: Steamed cleaned my sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Lynn W.
10/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have used Normandy for over 7years excellent service, cleaning & allegation to detail.
Description of Work: Rug & carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

J Keith A.
10/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The crew arrived early! They clean, polite, gave detailed info. Worked quietly and efficiently. Rug looks great.
Description of Work: Cleaned wall to wall carpet. Cleaned upholstered couch. Cleaned area rug.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

KATHY R.
09/2013
5.0
carpet cleaners
  + -1 more
They were on time, did an excellent job removing mold carpet and saving others.
Description of Work: We had water damage/ mold from a leaking pipe over our vacation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$386

Ketch R.
09/2013
5.0
carpet cleaners
  + -1 more
They were on time, superb, reasonable.
Description of Work: Clean large LR rug. Coat urine etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Contact information

7621 Rickenbacker Dr Ste 100, Gaithersburg, MD 20879

normandycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Water & Smoke Damage

FAQ

Normandy Carpet is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Normandy Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Normandy Carpet offers free project estimates.
No, Normandy Carpet does not offer eco-friendly accreditations.
No, Normandy Carpet does not offer a senior discount.
Yes, Normandy Carpet offers emergency services.
No, Normandy Carpet does not offer warranties.
Normandy Carpet offers the following services: Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Tile & Grout Cleaning. Water Damage Clean-Up: removal of water, cleaning, deodorizing & mildew treatments and pad replacement. 3M scotchgard protection. Sales & Installation of new Carpet, Tiles and Laminate Flooring. Commercial Cleaning, Repairs & Installation. Area Rug Repairs/Restoration. Free pick-up & delivery for area rugs, rug repair.

Contact information

7621 Rickenbacker Dr Ste 100, Gaithersburg, MD 20879

normandycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed