Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Normandy Carpet

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Normandy Carpet's fully equipped vans transport a complete range of cleaning and restoration capabilities right to your home. Normandy Carpet specializes in returning your carpets, upholstery and rugs back to near brand new condition. Our emphasis is on personal attention that reflects our commitment to building a lasting relationship with all our customers. Normandy Carpet holds itself up to the highest standards. Our flooring specialists give their educated advice to help each customer find their perfect flooring. We also have top notch in plant service for your oriental rugs. At Normandy "You Can Depend on Our Spotless Reputation"

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Tile & Grout Cleaning. Water Damage Clean-Up: removal of water, cleaning, deodorizing & mildew treatments and pad replacement. 3M scotchgard protection. Sales & Installation of new Carpet, Tiles and Laminate Flooring. Commercial Cleaning, Repairs & Installation. Area Rug Repairs/Restoration. Free pick-up & delivery for area rugs, rug repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 194 reviews

Janet L.
05/2016
5.0
carpet cleaners
  + -1 more
Extremely professional from start to finish. The cost was very reasonable. I would only have Normandy do my carpet cleaning.
Description of Work: Cleaned a great many dog urine spots throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173.45

Andrew M.
04/2016
2.0
carpet cleaners
  + -1 more
After cleaning you are not allowed in the room for 5 hours. When we inspected the work the next morning we noticed a piece was broken we immediately contacted them. They claimed they could not be sure we had not broken the furniture in the evening since they had left. They refused to take any responsibility and were very rude when trying to resolve the issue. I would not recommend using this company for any work. There website states "Our cleaning services are backed by our 100% Satisfaction Guarantee on all Workmanship and services. Your satisfaction is our priority." Yet they did not honor this in my experience.
Description of Work: Clean Carpet

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$350

Lynn V.
04/2016
5.0
upholstery cleaning
  + -1 more
Staff was on time, very polite & professional, the cost was fair-everything went exceptionally well. Highly recommend!
Description of Work: Clean upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Bethany P.
04/2016
4.0
carpet cleaners
  + -1 more
The technician arrived within the promised time windon & provided the service as promised by the company.
Description of Work: A large bloodstain was treated & although it is still visible (the color) in the carpet, the actual blood is gone. It had sat for 2 months while we dealt with the medical crisis that caused it. We were told ahead of time that some color wood remain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Kathy M.
03/2016
5.0
carpet cleaners
  + -1 more
Technicians arrived w/in scheduled window and completed their job in a time & professional manner. They did a great job removing tough stains in our white carpet!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William I.
11/2015
5.0
carpet cleaners
  + -1 more
Appointment time 10 - 1. carlos andhelper arrived at 10:15. Completed the rug cleaning by 11. Great job. Pleased with results.
Description of Work: Liquid shoe polish stain on rug - they cleaned the rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert B.
11/2015
5.0
carpet cleaners
  + -1 more
Came on time, pleasant, professional.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joyce S.
06/2015
5.0
carpet cleaners
  + -1 more
Arrived ahead of schedule, very professional and courteous. Finished quickly, excellent service!
Description of Work: Shampoo of 2 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Justine K.
06/2015
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
On time, quick work, nice people. Did not get out all spots on club chairs.
Description of Work: Silk rug, leather chair, 2 club chairs & sofa cleaned & protected with stain release.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

page R.
06/2015
2.0
carpet cleaners
  + -1 more
terrible, many spots were missed, many areas not cleaned. had to come back to redo, owner was very rude and unprofessional.
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$225

Response from Normandy Carpet
Thank you for your review. I apologize for this misunderstanding and I am sincerely sorry if I came across rude and/or unprofessional at any time. We do offer free "re-do's" when and if spots reoccur or "wick" back up which occasionally happens after carpet cleaning. Unfortunately our policy does not cover new spots that occur after the original cleaning. As the owner of a small business I strive to make every customer satisfied and am truly sorry if we failed in your opinion. Carol Gowling, Owner

Constance M.
04/2015
5.0
carpet cleaners
  + -1 more
Service was fast and thorough. Guys were efficient and professional. Service also reasonably priced and I had a 15% off coupon.
Description of Work: Cleaned three rooms of carpet which was very soiled with pet stains. All rooms cleaned are in third floor, not easy to access.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195.07

J Keith A.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Anthony was on time and very personable, well dressed & clean. He was thorough and pleased to tell me about the rug cleaning process.
Description of Work: Cleaned 2 area rugs. Cleaned spot on wall to wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol D.
02/2015
5.0
oriental rug cleaning
  + -1 more
The cleaners were on time and very friendly. We have used them before.
Description of Work: Cleaned 2 area rugs. Came back ro clean another rug after our dog had an accident.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jill W.
01/2015
5.0
carpet cleaners
  + -1 more
Normandy Carpet is fabulous. Shawh and Sandes came in to my home and they were very professional. Measured the space and gave me the price on the spot minus my discount. Brought their equipment in, moved all my furniture out , cleaned the carpets and put the furniture back on forms so the wood would not be on the freshly cleaned carpet. They did the same in my family room. My carpets in both rooms look brand new. They were in and out in 1 hour. I wouldn't hesitate to call them again, they were awesome:)
Description of Work: Carpet Cleaning in 2 rooms. One was a white carpet extremely dirty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Brad E.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Have used Normandy many times on the past. Always very quick scheduling on time, very nicest work with great job.
Description of Work: Clean sofa, carpets and pillows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Andrea C.
09/2014
5.0
upholstery cleaning
  + -1 more
They were on time and professional.
Description of Work: Upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Anthony M.
08/2014
5.0
carpet cleaners
  + -1 more
Excellent carpet cleaning overall. Very professional.
Description of Work: clean/ wash carpet, stairs. Rug removed to factory to wash.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darren M.
08/2014
5.0
carpet cleaners, carpet installation
  + 0 more
They did a great job and the work was performed by two different crews. First, carpet crew came out and took care of the carpet laying, tacking, and reducing squeaks on the sub-floor. The cleaning crew came the next day and cleaned the carpet and stairs. Everything went very well and the crews were on time and worked quickly and efficiently. I would look to use Normandy Carpet in the future
Description of Work: Steam Clean and Mildew/Mold treatment of 300sq ft of carpet and stairs ($170) Stretch and tack down carpet, stretch bedroom carpet, and screw down sub-floor to reduce squeaks ($160_

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Laurence S.
07/2014
5.0
carpet cleaners
  + -1 more
Come on time, Very efficient a replaced all furniture. Returned as scheduled, replaced carpet and all furniture exactly as it was. Carpet looked great.
Description of Work: Remove large living room carpet, removal stain and replaced carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Janet L.
07/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The men who cleaned my carpet were very thorough and accommodating. They were on time and very professional. Superb job!
Description of Work: Cleaned my carpets and oriental rugs. Removed stains on carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Frances B.
06/2014
5.0
carpet cleaners
  + -1 more
They were on time and very professional. Service was excellent. All pet stains removed. I will always use them in the future.
Description of Work: Cleaned 4 bedrooms, 6 closets, 1 set of stairs, 2 hallways and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Michael H.
06/2014
4.0
carpet cleaners
  + -1 more
The rug looked very good except traffic stains in front of the sofa. I would have liked a call before it was sent home to alert me to the issue and let me know what efforts were undertaken to remove all those stains.
Description of Work: Cleaned family room Persian rug.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Lynn W.
06/2014
5.0
carpet cleaners
  + -1 more
Professional, polite & did an excellent job. This is my 7th time using company & will continue to use them in the future.
Description of Work: Cleaned several carpets & stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Madalyn O.
06/2014
5.0
floor cleaning
  + -1 more
The two young men arrived promptly and went to work. Very and professional. nice.
Description of Work: Cleaned our stairs and master bedroom W/closet cleaned and sprayed anti fungal in our basement (Our basement had flooded from last heavy Air).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Virginia R.
06/2014
5.0
carpet cleaners
  + -1 more
We took the carpets to them in May 1st. We were happy with them. We chose to use them because we have used them before. We have been using them for ten years. They are fast, thorough, and it is always ready when they say it is going to be ready.
Description of Work: We had two 10 x 12 carpets cleaned and sanitized by Normandy Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Contact information

7621 Rickenbacker Dr Ste 100, Gaithersburg, MD 20879

normandycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Water & Smoke Damage

FAQ

Normandy Carpet is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Normandy Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Normandy Carpet offers free project estimates.
No, Normandy Carpet does not offer eco-friendly accreditations.
No, Normandy Carpet does not offer a senior discount.
Yes, Normandy Carpet offers emergency services.
No, Normandy Carpet does not offer warranties.
Normandy Carpet offers the following services: Carpet Cleaning, Upholstery Cleaning, Area Rug Cleaning, Tile & Grout Cleaning. Water Damage Clean-Up: removal of water, cleaning, deodorizing & mildew treatments and pad replacement. 3M scotchgard protection. Sales & Installation of new Carpet, Tiles and Laminate Flooring. Commercial Cleaning, Repairs & Installation. Area Rug Repairs/Restoration. Free pick-up & delivery for area rugs, rug repair.

Contact information

7621 Rickenbacker Dr Ste 100, Gaithersburg, MD 20879

normandycarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed