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Movers On Duty

Moving Companies, Hauling, Piano Movers,

About us

Fully licensed, insured and bonded.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Residential moving, junk removal, packing & unpacking.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.2106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
15%
3
7%
2
6%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.4
responsiveness
4.5
punctuality
4.2
Showing 51-75 of 106 reviews

Ivette C.
05/2012
5.0
hauling services, moving companies
  + 0 more
3 Man crew efficiently packed up and more all household goods in just 3 hours excellent services.
Description of Work: Packing/hauling from residence to storage unloaded into storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Monique D.
05/2012
5.0
moving companies
  + -1 more
It went extremely well, arrived on exact time. The operations manager and two more crew members, all were very polite courteous and pleasant. They worked carefully and efficiently.
Description of Work: Packing very fragile glass ware and porcelain into boxed and moving boxes and big cupboards to new apartment. Also assembling new furniture that is TV stand according to instructions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Beverly C.
05/2012
5.0
moving companies
  + -1 more
Our Marines were right on time, wrapped up our mattress and couch in plastic wrap, and carefully (and nearly silently) loaded/unloaded the truck. All in a little over 3 hours (they had estimated 4hrs). Would definitely recommend.
Description of Work: We moved a 1br apartment into storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Essie S.
05/2012
5.0
hauling services, moving companies
  + 0 more
It went very well. The guys were prompt. They did a neat clean, and thorough job.
Description of Work: The guys picked up the freezer, construction debris, and other junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Clinton M.
04/2012
2.0
moving companies
  + -1 more
Movers of Duty Pros: 1.) Got the move completed Cons: 1.) Arrived late (however, it is DC traffic) 2.) Passed a stopped and flashing short-bus 3.) Came with broken equipment (dolly?s with missing bolts, etc.) 4.) Dropped pieces of furniture on the ground due to the faulty equipment 5.) Backed over my neighbors mailbox and broke it 6.) The team tried to charge me $70 for tape and wrapping (although the contract stated otherwise) 7.) Charged me a fee to secure the truck (on-top of the move charge) 8.) Estimate was for only three hours; however, the move took 5 hours (with wrapping items) 9.) Made me pay for the items prior to them offloading them 10.) No centralized point-of-processing (credit card is copied by the mover himself) 11.) They charge you anywhere between a $50 - $150 truck security fee (based on negotiation) and its not included in the price of the move. Its added up-front to your credit card.
Description of Work: They moved my one (1) bedroom apartment

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$500

Response from Movers On Duty
Dear member, My name is Gabriel, I’m the operations manager here at Movers on duty. I wanted to personally apologize for any inconveniences our services may have caused. As you know, that was the first day and last day for that crew. Every company works differently and in the company they used to work before they do charges before unloading the truck (and charge for supplies) that’s why we immediately rectified and made clear that we don’t. When it comes to the broken equipment, that is something which will never happen again. I’m proud to say that we just hired another Vet. To make sure that every truck is correctly equipped before leaving the warehouse. I also spoke to your neighbor (I guess she’s your neighbor) and already paid for a brand new mailbox of her choice. (It was successfully installed 2 weeks ago as you might have noticed) I’m not trying to excuse myself or the company, I just thought that we owed you a follow up on the progress and changes made since that day. If you ever need some help with anything again including junk removal, please give me the opportunity to show you that we didn’t just change; We have improved based on our mistakes. (And I hope that a 40% OFF make this offer even better.) If you don't need it, maybe a family member or friend would appreciate it. Feel free to email or call me for arrengements. Kind regards Your friend in the moving industry Gabriel Arbelaez Operations Manager Movers on Duty

Pat S.
04/2012
5.0
moving companies
  + -1 more
It went very well. They were polite, professional, and friendly.
Description of Work: The two guys helped me move a lot of furniture and boxes out of the house into a storage POD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Beverley H.
04/2012
5.0
moving companies
  + -1 more
Alex was very apologetic for being late,explained everything in detail, was very nice, they worked hard.
Description of Work: Moving 'junk' from backyard to a pile, large armoire to garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$50

Stephaine B.
04/2012
5.0
moving companies
  + -1 more
This was great! The movers were on time courteous and efficient. Everything arrived in one piece. Very pleasant and professional.
Description of Work: They moved approximately 1 room from Wheaton to D.C. NW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dawn O.
04/2012
5.0
hauling services
  + -1 more
They were great, on time and took it all.
Description of Work: They did thrash hauling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

David S.
04/2012
5.0
moving companies
  + -1 more
The workers were fast and did very well.
Description of Work: Movers on Duty removed stove, refrigerator and other junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Julie M.
04/2012
5.0
moving companies
  + -1 more
Wonderful. On time, on point, efficient, courteous.
Description of Work: Emptied out attic and carried stuff down 3 levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Kenneth P.
04/2012
5.0
hauling services, moving companies
  + 0 more
They were prompt, very efficient and went well without any problems. Will definitely use again.
Description of Work: I had a load truck picked up and delivered to destination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Dominick M.
04/2012
5.0
hauling services, moving companies
  + 0 more
They guys showed up on time and worked nonstop until the job was done. They finished the job in less time than was expected and were great to have around.
Description of Work: Hauling junk and moving furniture between floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vista N.
04/2012
5.0
remodeling
  + -1 more
Very well. We had taken advantage of an Angieslist spectral and needed more space and got a great price. Gabriel went out of his way to accomodate us the very next day.
Description of Work: Removed carpet, padding, hardwood floors, plywood, metal stair railing, fireplace mantel and bags of sawdust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jarrett L.
04/2012
5.0
moving companies
  + -1 more
Thank u for the boxes. They were excellent, great communication and I highly recommend. I would use them again without question and I will refer to others too.
Description of Work: They moved furniture, arranged in home reorganization and junk removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Enitan M.
04/2012
5.0
moving companies
  + -1 more
Movers showed up promptly and ready to work. They were highly professional and personable. Great service.
Description of Work: They have done transport of computer equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JASON B.
04/2012
5.0
moving companies
  + -1 more
A little longer than expected and a few scratches on furniture.
Description of Work: Move.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$545

Thayer R.
03/2012
5.0
moving companies
  + -1 more
They were on time, courteous, patient, and careful with any stuff.
Description of Work: Moving of personal items; boxes and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Eleanor S.
03/2012
5.0
moving companies
  + -1 more
Mr. Alex and Mr. Max were outstanding! They carefully wrapped all the furniture and handled all the items with extreme care. They were courteous and concerned with our satisfaction. They negotiated difficult parts of the move with caution and showed high regard for the integrity of the items being moved.
Description of Work: They moved the furniture from a home to a town home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lori W.
03/2012
5.0
moving companies
  + -1 more
They were completely professional and accomodating, even though I was using a Big Deal coupon that got me 4 hours of all-inclusive moving services for $199. I particularly appreciated two aspects of their service. 1) They made multiple stops to drop furniture off at other locations in Arlington and McLean (my mother was downsizing and items were going to various family members) at no extra charge and 2) they rearranged their schedule to accomodate a request to change the move time from AM to afternoon only two days before the move date. The dispatcher actually joined the crew to make this possible (thanks, Gabriel). I thought they were great and clearly committed to client satisfaction.
Description of Work: Movers on Duty did a small move between Arlington and Falls Church for my elderly mother. It took about 4 hours. They also did an add-on move of a piano from Arlington to Fairfax on a fixed fee basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Curt A.
03/2012
5.0
moving companies
  + -1 more
They arrived on time. They worked quickly and carefully. They did not damage the furniture they moved, nor anything in the boxes. they also were careful not to damage the floors or walls at both the house and the apartment. Move took about 3 1/2 hours. Used an Angie's list Big DEal Coupon for the first 3 hours and paid for the additional half hour. All in all, an excellent move and an excellent value.
Description of Work: They loaded furniture and prepacked boxes from my house and delivered them to my new apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jason B.
03/2012
5.0
moving companies
  + -1 more
On time, worked fast. Very friendly & professional.
Description of Work: Moving large furniture, counter table, bed etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tom S.
03/2012
5.0
moving companies
  + -1 more
They finished the job very good, their services are the best in DC area. Will use again of course, they are the best!
Description of Work: The company, is great, they worked very hard, were very nice and gave lots of help.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
03/2012
5.0
moving companies
  + -1 more
The move was excellent. Gino and Carlos worked hard and were efficient.
Description of Work: Moved household goods from Fredricksburg, VA to Reston, VA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Luis M.
02/2012
5.0
moving companies
  + -1 more
THEY WERE THERE ON TIME, RESPECTED MY TIME AND TREATED MY BELONGINS WITH EXTREME CARE, THE CREW WAS VERY PROFESSIONAL AND CORTEOUS, THEY MADE THIS MOVE EASY AND I WOULD EVEN SAY, AN ENJOYABLE EXPERIENCE, I WOULD STRONGLY RECOMEND THEM TO ANYBODY OUT THERE!
Description of Work: THEY MOVED MY FULL HOUSE 3 STORIES, INCLUDING PACKING ALL ITEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

7621 Rickenbacker Dr Ste 200, Gaithersburg, MD 20879

www.moversonduty.com

Service hours

Sunday:
10:00 AM - 9:00 PM
Monday:
9:30 AM - 7:30 PM
Tuesday:
9:30 AM - 7:30 PM
Wednesday:
9:30 AM - 7:30 PM
Thursday:
9:30 AM - 7:30 PM
Friday:
9:30 AM - 7:30 PM
Saturday:
10:00 AM - 9:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Piano Movers,
Garbage Collection,
Storage,
General Remodeling

FAQ

Movers On Duty is currently rated 4.2 overall out of 5.

Sunday: 10:00 AM - 9:00 PM

Monday: 9:30 AM - 7:30 PM

Tuesday: 9:30 AM - 7:30 PM

Wednesday: 9:30 AM - 7:30 PM

Thursday: 9:30 AM - 7:30 PM

Friday: 9:30 AM - 7:30 PM

Saturday: 10:00 AM - 9:00 PM

Movers On Duty accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Movers On Duty offers free project estimates.
Yes, Movers On Duty offers eco-friendly accreditations.
No, Movers On Duty does not offer a senior discount.
Yes, Movers On Duty offers emergency services.
Yes, Movers On Duty offers warranties.
Movers On Duty offers the following services: Residential moving, junk removal, packing & unpacking.

Contact information

7621 Rickenbacker Dr Ste 200, Gaithersburg, MD 20879

www.moversonduty.com

Service hours

Sunday:
10:00 AM - 9:00 PM
Monday:
9:30 AM - 7:30 PM
Tuesday:
9:30 AM - 7:30 PM
Wednesday:
9:30 AM - 7:30 PM
Thursday:
9:30 AM - 7:30 PM
Friday:
9:30 AM - 7:30 PM
Saturday:
10:00 AM - 9:00 PM