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Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
John C.
01/2014
moving companies
+ -1 moreThey originally were going to store everything in South Carolina until we found a home but they changed that to Gaithersburg and we didn't have a choice in the matter. The 18 wheeler they brought was big enough for all of our items and they had told us they would bring two trucks if need be, instead they moved many items outside of the truck. They dropped many boxes, they broke so many things that can't be replaced including marble tables, antique furniture and much more. The owner actually lives out of the country and has yet to respond to me.
Description of Work: We hired Budget Van Lines to move two homes and they subcontracted the job to Lite Van Lines. They only brought one semi to do the move and everything was to be put in storage until we purchased a new home.
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$33,000
Paul H.
02/2013
storage units
+ -1 more**DO NOT USE LITE VAN LINES** (OR AFFILIATED ECOMOVERS) !!! PLEASE READ!! I've never posted a review before, but thought it was important to share our experience. The entire process was a nightmare: 1. SEXUAL HARASSMENT: -------------------------------------------------- The mover arrived by himself (I was at work at the time, unfortunately). The mover asked my fiancee if she was single, insisted on hugs (plural -in a jokey but 'not-taking-no-for-an-answer' kind of way), and made explicit remarks to her; they were offensive enough so that she felt compelled to wait in the bathroom while he packed in order to get away from his inappropriate behavior. I spoke with management at EcoMovers regarding this issue - this is a serious charge. Their reaction regarding the harassing behavior by their employee was very straightforward: they spoke to me "man on man" (in their words), and in their strong accent they told me they didn't believe a word I said! Their notion of appropriate customer interaction was frankly shocking on all levels, which quite honestly I think must be partially cultural. 2. OVERCHARGE: --------------------------------------------- The estimate for moving half a studio's worth of things was $1300. The final price was over $3000. An extra $770 was added to the charge on the spot. I will spare you the math, but this was an inordinate charge (I'm happy to provide details if anyone is interested). ******************************************************************************* **** DON'T TAKE A CHANCE - GO WITH SOMEONE ELSE!! ****** *******************************************************************************
Description of Work: My fiancee and I were moving a small studio apartment's worth of furniture from Maryland to Arizona. We used a company called "Eco Movers", who then farmed out the business to "Van Lite Lines" (unbeknownst to us). Van Lite arrived to pack the items in Maryland. I honestly don't know which company or entity delivered the items in Arizona.
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$3,000
Contact information
20203 GOSHEN RD STE 313, Gaithersburg, MD 20879
www.litevanlines.com/index.htmlService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Storage,
Moving Companies
FAQ
LITE VAN LINES is currently rated 1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
LITE VAN LINES accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, LITE VAN LINES offers free project estimates.
No, LITE VAN LINES does not offer eco-friendly accreditations.
No, LITE VAN LINES does not offer a senior discount.
No, LITE VAN LINES does not offer emergency services.
No, LITE VAN LINES does not offer warranties.
LITE VAN LINES offers the following services: PACKING, STORAGE, VALUATION/INSURANCE.
Contact information
20203 GOSHEN RD STE 313, Gaithersburg, MD 20879
www.litevanlines.com/index.htmlService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day