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James A Wheat & Sons Inc

Heating and Air Conditioning, Plumbing, Fireplaces,

About us

Our company is family owned & operated. This statement can mean several things to different people. Let us tell you what that statement means to us. Not only are we family owned and operated, the company name is our name. When we provide services for you, we are attaching our personal name to that service. Therefore, we put special attention to each job because our own name is on it. When we say family, we mean family. Our employees are part of that family. Honest, hardworking, always striving to give you the plumbing, heating or cooling service you deserve. Each technician is either in training to reach his or her certification or is already licensed and continuing his education. You can never have over-trained mechanics. Our company is ''just the right size." We are small enough to know your name, but large enough to handle any problem you have. Our company is growing but at our own pace; keeping track of who and where we came from to make sure you get your plumbing, heating and cooling services whenever you need us rather than having to wait for weeks just to schedule an appointment. Additional phones - (301) 670-1944, (240) 399-5051, (877) 494-3287. Additional contact name - Debbie DiMonte. Fax: (301) 670-0405

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & HVAC - Repairs, Service, Installation & Sales. Bath Remodeling. Gas Fireplaces. Air Purification. Duct Cleaning. Back-Flow Protection. Energy Audits. Whole Home Diagnostics.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 726-750 of 753 reviews

MICHAEL H.
12/2013
4.0
plumbing
  + -1 more
Replaced cracked sewer pipe
Description of Work: Replaced cracked sewer pipe

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Anne W.
11/2013
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used James A Wheat & Sons.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from James A Wheat & Sons Inc
[Member Name Removed] - I see that we found cracked heat exchangers on a yearly maintenance inspection. I am very happy that we were able to find a potentially deadly situation before anything could happen. I know that it was unexpected cost, but the safety of your home and you family is our greatest concern. Thank you Michael M Wheat VP

Rita M.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Good.
Description of Work: Checked to see if I had a plumbing leak but found that it was the refrigerator. No charge.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Syed Z.
11/2013
5.0
fireplaces
  + -1 more
Good.
Description of Work: I purchased a Big Deal from James A Wheat & Sons Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
11/2013
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
Successful
Description of Work: Extensive cleaning of debris in main sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gregory D.
10/2013
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Went well.
Description of Work: Fixed leak in pipe under bathroom sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ann G.
10/2013
5.0
plumbing
  + -1 more
See above.
Description of Work: PROBLEM: A very loud, continual banging of house copper piping when any water source was turned on/used...especially at 'low flow' rates. SERVICE PERFORMED: Complete diagnostic of the house fresh water supply....including a test of both Pressure Relief Valve and Water Meter. The problem was confirmed to be associated with a defect in the Main Water Meter and the hard copy report provided by Jorge ( Onsite representative of Wheat and Sons) was of significant help in expediting further repairs by WSSC (Washington Suburban Sanitary Commission.....Water Meter can only be serviced by WSSC). SUMMARY: From our initial phone call to request service...to our receipt of the final hard copy service report prepared and emailed.......ALL was indicative of a PROFESSIONAL Company and a well-managed business.....from all aspects. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Ezra K.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a deal for $79 for an AC inspection, cleaning and tune-up. It went well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I'm a happy customer, all around. James A Wheat & Sons contacted me immediately to confirm the address of the property on which I was receiving service, as the address listed in my profile is outside of their service area. They communicated quickly and directly - no issues at all with the vendor! Also very happy with the refund process from Angie's List as there was no specific language even hinting to the fact that the company did not service my area.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mirit L.
07/2013
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My A/C was not working well and I was looking for a coupon. I called the company to ask if they accept it after describing the problem with my A/C. They confirmed and said I will get a service the same day I called. After I purchased the coupon I called them to schedule a service and a few minutes later I got a call from them. They said the coupon does not work when I already have a problem with my A/C, and that I needed a diagnose rather than an inspection. I scheduled a diagnose for a full price, but later cancelled it as I found a significantly cheaper offer with another company on Angie's.
Rating CategoryRating out of 5

Response from James A Wheat & Sons Inc
I apologize for the confusion. The coupon you had purchased is for a system inspection. The full price diagnosis for repair is more than the special system check coupon, however, the diagnosis is waived upon authorization of the repair. So I am not sure we communicated this to you correctly. We were trying to provide you a service that deals more directly with your situation and ends up checking the system for free. Michael Wheat

Sharon O.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This is an update to the previous review. I had originally given this plumber a poor review because the work was not completed properly and the company was not as responsive as I would expect. I am now raising the review to a B, because they sent someone out to correct the problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan R.
02/2013
1.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown
Description of Work: I called to schedule an appointment for a clogged kitchen drain. When asked for my address and I indicated that I lived in SE of Washington, DC, I was immediately told that the company did not service SE. I inquired why and was placed on hold.
Rating CategoryRating out of 5

Linda L M.
02/2013
2.0
sewer cleaning, drain cleaning
  + 0 more
h
Description of Work: This service was contracted to complete an inspection of the sewer pipes in a 1940's home for potential buyers. The cleaning was completed and filmed. However, the workers went through the toilet instead of the access pipe and charged extra. Some other charges were also added for other "sevices" to be provided if needed in the future. These were not requested. Although all extra charges were removed, the buyers felt that they were constantly being pressured to buy additional services. They would not recommend this company.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$900

Response from James A Wheat & Sons Inc
Please give me a call at teh office - 301.670.1944 - We clearly do not work in the area listed and I can't find your name in our system for work in our area. If there was a problem on a job we did, we will address it. Michael Wheat

Malcolm P.
11/2012
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
See comments above.
Description of Work: Contractor responded quickly to a telephone call about a clogged toilet. Showed up within a couple of hours. Snaked out the toilet and solved the problem. I was highly satisfied with the employee (Justin) and the services he provided. Price did not seem unreasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Amit K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed battery backup for sump pump $1200 and noticed my hot water tank was leaking...came back next day (Saturday) and installed new one ($1900). Service guy was very nice and seemed to genuinely care. I was extremely pleased with their work and responsiveness
Rating CategoryRating out of 5
Yes, I recommend this pro

Adam K.
10/2012
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Our dryer vent was full of lint and James A Wheat quickly and efficiently cleaned it out so that it now works as intended. The technician was very polite and explained what was blocking the air passage. The price was reasonable as well. I would recommend this company for this type of repair. I am considering them for any future HVAC/AC repairs that may be needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith P.
10/2012
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: water heater flush and plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
d totla replacemen
Description of Work: We had a "Whole House Plumbing Inspection & Water Heater Flush". The technician informed me and showed me everything that needed to be done with the cost differences. We ended up needing 2 toilets repaired in which 1 needed total replacement. While he was working on seeing about a washer leak, I was allowed to run up to Home Depot to purchase a toilet, which saved me from having to make another appointment. The technician was very clean and attentive to not letting my cats escape the room. I would recommend this company. I have also used them in the past for Chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$767

MICHAEL F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Conrad C.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
It went very well.
Description of Work: The plumber came in response to an Angie's List Big Deal whole house plumbing inspection. The plumber was highly professional and pointed and even corrected some minor plumbing problems during his nearly two hour inspection. He was a pleasure to deal with and took the time to teach what to look for going forward. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Monica B.
01/2012
1.0
gas logs
  + -1 more
See above.
Description of Work: I had used James Wheat and Sons for several years (since 2000) to service and repair my gas fireplace. Every year they would inspect my gas fireplace. In about 2005 they told me I needed to replace the logs. I got an estimate from them and replaced the logs at a cost of approximately $700 and they worked fine. In or about 2008, during a routine fall inspection they told me that the logs and base and whole system was dangerous and needed repair or replacement. I asked them to send me an estimate. They charged me $100 or so for a service fee but did not send me any estimate. I called multiple times and then was told that they would check the files and get back to me. Then I finally got an estimate from them several months later stating that everything had to be replaced and would cost $4,500! I did not use the fireplace that year and eventually called another company to come and inspect the fireplace. This second company said there was nothing wrong with the gas fireplace at all, did the annual inspection, and now we are using it. I was truly shocked at the behavior of James Wheat & Sons -- that they would not stand behind their own work and that they would try to rip me off in this way. Steer clear!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$110

Response from James A Wheat & Sons Inc
Member- please call me on my cell at 301.343.0918. I have no records of any services being provided at the address and the only customer with the last name of (member's name) I show is in Bethesda. Our current system goes back over 10-years. If you have a service ticket from us I will be able to assist you. If we made an error, we would 100% stand behind our work. If anyone ever has a problem with any of our services, I am the Owner of James A. Wheat & Sons and I can always be reached by our main number, email or my cell listed above. Michael Wheat

Tonia M.
01/2012
5.0
plumbing
  + -1 more
An excellent experience.
Description of Work: I responded to the online special which was to check various aspects of the plumbing efficiency in my older home. Specifically, I had been having some ongoing issues with my water pressure. The technician came in a timely manner, and communication with the company pertaining to scheduling was excellent. I was impressed with the politeness, professional manner, and explanations provided concerning several possible areas of concern in the future. The supply line to my toilet line was corroded from my well water and broke while the technician was checking the toilet. He replaced it with a new line at no extra cost. He identified the problem of the water pressure because the well pressure gauge and switch were not functioning properly. I was given an estimate, and an explanation of different choice options depending on whether or not I signed on for their "Eagle" agreement. At the same time he was here, I had a man here because I had some questions about my well water. The technician was equally as polite and professional with the well gentleman as he was with me. Because it is my nature to "shop' for prices, I called the well company for an estimate on the same work (to replace gauge and switch) Since it is approximately $100.00 less, and I have a positive relationship with them, I will use the well company to do my work. I would definitely use Wheat and Sons again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

CAREN J.
10/2011
1.0
home remodeling
  + -1 more
We did not use them.
Description of Work: We contacted the company for a remodel of our hall bathroom. The estimator came out and took measurements but never got back to us.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Response from James A Wheat & Sons Inc
I am not sure what happened here. Per our records we provided an estimate on 7/23/2011. Unfortunately I can't paste a copy of it. Per our records we visited the home on 7/6/2011 and mailed an estimate on 7/23/2011. The estimate was for $3500 less $200 for a coupon for a net cost of $3300 to perform certain bathroom remodeling.

Rudy S.
10/2011
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Overall, they are very good.
Description of Work: Last time they came out they checked my A/C and did some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy C.
01/2011
1.0
fireplaces
  + -1 more
A very negative experience.
Description of Work: My husband called and left a message to schedule an appointment for a repair of our gas fireplace. Someone returned his call with a voice mail suggesting he might be able to come out the same day. When my husband returned this voice mail, the individual he spoke with was very rude on the phone. First, he suggested that because we were not prior customers, he would not be able to help us. Then, he proposed dates in mid-February. When my husband mentioned the message about coming out that day, the individual responded, "that ain't gonna happen." When my husband suggested that the individual was being unpleasant and that we would take our business somewhere else, he responded "fine" and hung up the phone.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from James A Wheat & Sons Inc
I am very sorry about your experience with our phone staff. I think per our reviews here on Angies List, Google, Superpages etc show that this would not be normal for our company. My understanding is that we were not able to provide services for your fireplace the day you called in. However, we should have been able to service the fireplace within a week. I apologize and feel free to contact me directly if you still need service. Michael Wheat - michael@wheatandsons.com

Contact information

7834 Beechcraft Ave, Gaithersburg, MD 20879

http://www.wheatandsons.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Fireplaces,
Gas Logs,
Water Heaters,
Drain Cleaning,
Electrical,
Wells and Pumps,
Chimney Sweep,
Air Duct Cleaning,
Natural Gas Lines,
Insulation

FAQ

James A Wheat & Sons Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

James A Wheat & Sons Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, James A Wheat & Sons Inc does not offer free project estimates.
Yes, James A Wheat & Sons Inc offers eco-friendly accreditations.
Yes, James A Wheat & Sons Inc offers a 10% senior discount.
Yes, James A Wheat & Sons Inc offers emergency services.
Yes, James A Wheat & Sons Inc offers warranties.
James A Wheat & Sons Inc offers the following services: Plumbing & HVAC - Repairs, Service, Installation & Sales. Bath Remodeling. Gas Fireplaces. Air Purification. Duct Cleaning. Back-Flow Protection. Energy Audits. Whole Home Diagnostics.

Contact information

7834 Beechcraft Ave, Gaithersburg, MD 20879

http://www.wheatandsons.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM