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Home Maid Services Inc

House Cleaning, Carpet Cleaning

About us

SATISFYING CUSTOMERS SINCE 1986

Business highlights

39 years of trusted experience

Services we offer

Housecleaning, dust ceiling of cobwebs, dust windowsills, baseboards, pictures frames & wall hangings, wipe fingerprints from light switches & door edges, dust lamps & lamp shades, dust & polish all furniture, dust mop wood floors, vacuum all carpeted areas, collect trash, change bed linens and make beds, bathrooms, kitchens, window cleaning, carpet cleaning, weekly, bi-weekly & monthly basis, move in/out, special occasions.

Amenities

Free Estimates
Yes
Senior Discount

10.00



Accepted payment methods

Check

Reviews

4.393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
13%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 93 reviews

faustina O.
07/2020
5.0
house cleaning
  + -1 more
They were good. They were professional. They were reasonable.
Description of Work: They did house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

William T.
01/2017
4.0
house cleaning
  + -1 more
They come out every other Friday. I have been using them for almost a year. They just do a good job. Scheduling has worked so far. They're friendly. They're supposed to be there at a certain time and they come too early.
Description of Work: My house is cleaned by a company called Home Maid. They cleaned two floors.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$120

Brad P.
01/2017
5.0
house cleaning
  + -1 more
Went very well. I am still a customer.
Description of Work: Routine cleaning on a regular basis

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
01/2017
5.0
house cleaning
  + -1 more
We are quite happy with their service. I think the cost is reasonable. It takes her three hours to do the work. She does excellent work.
Description of Work: We use Home Maid Services for housecleaning. We use Thelma and she comes regularly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

J J M.
11/2016
5.0
house cleaning
  + -1 more
Very well. l didn't have to tell them anything. Arrived and started promptly.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

andreina S.
07/2015
5.0
house cleaning
  + -1 more
Quality, timeliness, cost and general positive and pleasant attitudes of the employees and working with the company itself has been very professional. Highly recommended
Description of Work: The provider cleaned the whole house thoroughly I have been using this company for about 10 years now and have never been disappointed. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Theodore F.
03/2015
4.0
house cleaning
  + -1 more
Went fine. The price was for a thorough house cleaning with oven cleaning and refrig cleaning. They cleaned the house, but it wasn't particularly thorough. Not bad, mind you, but other providers give you more for less money. Also, they forgot to clean the oven and fridge. It was around the holidays, so they were pressed for time, I'm sure. But, they should have delivered.
Description of Work: Cleaned the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Rachelle G.
01/2015
3.0
house cleaning
  + -1 more
The cleaning service does an okay job with the work they do. We had them clean every two weeks. The house will be clean after they are done, but some of our main issues is that nothing will get picked up or moved. A tv remote was left on the floor by our children and the maids vaccumed around the tv remote, even with it being on the floor right next to the television. My husband took all of the appliances off the kitchen counter and stored them under the cabinet so the entire counter would be cleaned and wiped down. For the amount of prep work we were doing to have our house cleaned, it wasn't worth the money. We also have a very difficult time communicating with the providers as they do not speak English.
Description of Work: Cleaned kitchen and bathrooms, vacuumed

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$160

Kimberly T.
11/2014
3.0
house cleaning
  + -1 more
They entire 1.07 gallon liquid dish soap was completely spilled, which I had to clean up later under the sink. They did an ok job cleaning. I paid for 3 maids, but I felt that only 2 of them cleaned well. I don't feel that I got what I paid for.
Description of Work: I purchased a Big Deal for $199 for Thorough Housecleaning Package.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Bill B.
10/2014
4.0
house cleaning
  + -1 more
They were fine. They did pretty much what they said they'd do. They normally don't do a move-out clean on the deal, but they did agree to do the cleaning for me. I wished they would have let me know that the fridge had a huge leak, however -- I found that issue after the tech had come in to clean. I'm used to cleaners informing me if something was wrong during a cleaning. The cleaning job overall was good.
Description of Work: I bought a deal for $99 for up to 4-labor hours of general housecleaning. I had them clean an empty house rental property. They sent one cleaner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

karen W.
07/2014
3.0
house cleaning
  + -1 more
11:45 am arrival (11-12 window). They did a quick job. They did a good job. They brought their own stuff, but at one point the gal asked if she could use my paper towels. Then I needed to Spackle one of the walls, and when I went to wipe the floor of the Spackle dust, there was dirt on my paper towel and it wasn't from the dust. It didn't seem like they used a cleaning fluid. The surface looked clean, but it wasn't deep cleaned. They seemed to be rushing. I didn't feel like they were very thorough.
Description of Work: I purchased a Big Deal for $99 for 4-Man hours of cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

Response from Home Maid Services Inc
The customer said the work was completed, and it was a good job. We know this because per our telephone conversation with her she stated that the maids were there 1:15 minutes, so we asked her if we needed to send the maids back to complete the job. She said no the job was completed, this conversation took place on Monday August 28th four days after the cleaning. She said the job was complete and I have already moved out, but can you send them to a different location for another 45 minutes for a different cleaning. We explained to her that the Angie's List rules for the Big Deal are, hours have to be used consecutively and at the same location on the same visit. These are Angie's List rules. So now she is asking for a monetary refund for 45 minutes for a job that she says was completed and done well. It seems to me that it is clear the job is to be completed or up to 2 hours of work.

Gary K.
07/2014
5.0
house cleaning
  + -1 more
They are superb. They come out every three weeks. I have been using them since 2008. We have a 3000 square footage house. They start at the top and work down. They put a nice shine on the hardwood floors. They work hard and do a good job.
Description of Work: Home Maid Services Incorporated cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Amy V.
06/2014
4.0
house cleaning
  + -1 more
I've been with them for almost 2 years. They are the lowest price, but their work is not consistent. They do a decent enough job for me to be satisfied in that my bathroom and kitchen get cleaned. They don't wipe down the front of the kitchen cabinets, they don't wipe light switch plates, and they are inconsistent about ceiling fans. All of these things are listed as part of what is included in the price, but it is hard to communicate with the cleaners as they tend to speak Spanish. I have talked to the manager multiple times and he seems to be helpful while you're talking with him, but then he seems to not go out of his way much to make amends. That being said, the cleaners themselves have always been courteous, and they attempt to cheer up the kids rooms by propping their stuffed animals on their beds in a way I never take the time to do (!). I recommend using them if you are not picky, but if you are looking for superb cleaning, they are not for you.
Description of Work: Full house cleaning, bi-weekly

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Cindie H.
04/2014
4.0
house cleaning
  + -1 more
Overall, working with Home Maid Services has been a positive experience. The crew does a nice job cleaning the house, but there are times when minor details are overlooked such as wall pictures and wall mirrors, light switches and my person pet peeve, baseboards. The girls always arrive on time and are pleasant. The owner is responsive and with the exception of one incident when oil was spilled on a table and had clearly been wiped up on the surface but managed to seep under the decorative oil container and the table lamp unnoticed, resolves any complaint or concern. Even after the table incident, I would recommend this company based on their overall performance.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren B.
03/2014
4.0
house cleaning
  + -1 more
The provider did a move-out cleaning service. The cleaners were on time and professional, didn't really talk all that much to us (they were hispanic, which is perfectly fine with me, so they mostly chatted with each other.) They did a really nice job, and the only thing that was not up to my satisfaction (and it really was just a mild inconvenience) was they took longer than the quoted estimated time so we had to pay more. Again, it really wasn't a big deal, they were efficient. It just would have been nice if we got to pay what was quoted.
Description of Work: Move-out house cleaning service

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

joseph M.
03/2014
5.0
house cleaning
  + -1 more
They did a great job. Exacly what they said they were going to do.
Description of Work: Cleaned our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Floyd S.
03/2014
5.0
house cleaning
  + -1 more
They are very good and they do extra work. They are fairly inexpensive.
Description of Work: I used the services of Home Maid Services Inc. to clean my house and my china wares. They come to my house once a month and I'm using their service for ten years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura S.
02/2014
4.0
house cleaning
  + -1 more
They did a good job and were thorough.
Description of Work: This was a big deal purchase for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Danny U.
01/2014
4.0
house cleaning
  + -1 more
Two women showed up on time and went directly to work. I expressed to them the rooms that I specifically wanted cleaned, however somewhere in translation, they decided to clean all the rooms upstairs. This would have been a problem but they were in the end able to hit each of the rooms I had requested in the end, but it did bother me that they did not understand what I asked of them. I tried my best not to follow them around, but I did need to keep up with them to make sure they attended to the rest of my requests. Within the 2 hours the ladies were able to vacuum and clean all the floors, wipe down most surfaces and clean the three bathrooms as well as the kitchen. They were very efficient with their time. Upon inspection after they left I found everything to be surface clean. There were a few missed items, such as dusting of window blinds or wiping of a bathroom shelf. But for the most part things were decent. I would use them again for another surface clean, but not if I needed a deep cleaning.
Description of Work: I bought the $99 coupon for Home Maid Services to come in and do a cleaning of my townhouse for 4/5 man hours.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maureen M.
01/2014
5.0
house cleaning
  + -1 more
I use this service on a once a month basis. I have been happy with the professionalism of all Home Maid Services employees and would recommend their service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Maid Services Inc
Thank you [removed member name] for taking the time to give us your feedback, it really helps us here. We are glad that you are satisfied, and that you are a our long time customer.. Joe Iosue Owner Home Maid Services, Inc.

Mary C.
01/2014
5.0
house cleaning
  + -1 more
HMS always calls the day before, always arrives on time and always send the same cleaning woman. And she is fabulous! She knows our house and how we like things done; she's very quick but very thorough; and she's cheerful and as honest as can be. We have an 8-room, 2-story house and lots of stuff, and "our" cleaning woman does the complete job by herself in under three hours. I can't tell you how happy we are to have found her and HMS.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Home Maid Services Inc
[member name removed], thank you for the nice comments. We really appreciate you being a customer, and look forward to our continued relationship.

IRA S.
01/2014
4.0
house cleaning
  + -1 more
Periodic house cleaning. Home Maid does an adequate job for a fair price. I trust them to clean the house when I'm not there. If you are a real stickler for cleaning you might need to speak with the owner before hiring them.
Description of Work: I used Home Maid Services Inc

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$88

Mary C.
12/2013
5.0
house cleaning
  + -1 more
Dinora is a very sweet and very hard-working maid who's been helping us for almost two years. She's punctual, she does things the way we want her to do them, she tidies everything that she can't clean and she speaks good English. We have a 3200 sq.ft. home and she's in and out within three hours. Home Maid Service always calls us with a reminder the day before. We plan to use Dinora and HMS for a long, long time.
Description of Work: Services by Home Maid Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JEF F.
11/2013
5.0
house cleaning
  + -1 more
I’ve been with them several years and I’m happy.
Description of Work: Regular Bi-Weekly House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Donna P.
10/2013
4.0
house cleaning
  + -1 more
Adequate. Price has gone up but not substantially.
Description of Work: House Cleaning, two times per month for at least 5 years

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$86

Contact information

20 E Diamond Ave Ste 200, Gaithersburg, MD 20877

homemaidserviceinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning

FAQ

Home Maid Services Inc is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Home Maid Services Inc accepts the following forms of payment: Check
Yes, Home Maid Services Inc offers free project estimates.
No, Home Maid Services Inc does not offer eco-friendly accreditations.
No, Home Maid Services Inc does not offer a senior discount.
No, Home Maid Services Inc does not offer emergency services.
No, Home Maid Services Inc does not offer warranties.
Home Maid Services Inc offers the following services: Housecleaning, dust ceiling of cobwebs, dust windowsills, baseboards, pictures frames & wall hangings, wipe fingerprints from light switches & door edges, dust lamps & lamp shades, dust & polish all furniture, dust mop wood floors, vacuum all carpeted areas, collect trash, change bed linens and make beds, bathrooms, kitchens, window cleaning, carpet cleaning, weekly, bi-weekly & monthly basis, move in/out, special occasions.

Contact information

20 E Diamond Ave Ste 200, Gaithersburg, MD 20877

homemaidserviceinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed