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High's Chimney Service

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

Maintaining your wood burning stove and chimney is incredibly important to the safety of your home and the wellbeing of your family. When it comes to chimney cleaning and maintenance services, you need to find someone you can really trust to get the job done right. We at High’s Chimney can safely say that we have more chimney lining experience than any other company in the DC Metro Area. Our chimney sweeps have decades of combined experience. Cost is determined by the job. Additional phone numbers - (301) 698-8170, (202) 289-2750, (800) 937-2876. Additional fax - (301) 519-2440 & 301-519-3500. Additional DBA - High's Chimney Services/VA.

Business highlights

43 years of trusted experience

Services we offer

Chimney Sweep. Repair, cleaning & inspection of chimney & fireplace, real estate inspections, flue caps, air duct & dryer vent cleaning, gutter guards, wood stove &insert installation.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
10%
3
8%
2
7%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.3
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 220 reviews

Robert T.
06/2018
5.0
masonry, chimney repair, fireplaces
  + 1 more
fine, very expensive for an hours worth of work.
Description of Work: fireplace opening pointed up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Theresa H.
12/2017
5.0
chimney repair
  + -1 more
They did a great job. Only complaint was a delay in service between the start and completion of the job. No one called to say they weren't coming back the next day. The weather was fine, but they did not show. They came back the following week to finish the job.
Description of Work: Rebuilt chimney from roofline up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan S.
06/2017
5.0
chimney repair, fireplaces
  + 0 more
High's was quick to assess the firebox and recommend two possible courses of action. They explained clearly the reasoning for their assessment and recommendations. They were available to complete the work next day and offered a discount if we were able to accommodate, which we were. The work was done professionally - it is of high quality, and they were very neat / clean.
Description of Work: We wanted an assessment of the firebox in our fireplace and then the replacement of the firebox based on the assessment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Thomas L.
04/2017
5.0
chimney repair
  + -1 more
Great! The team showed up on time and provided a professional and prompt assessment.
Description of Work: Routine flu inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn B.
04/2017
3.0
chimney repair
  + -1 more
The chimney was inspected and repaired with a new stainless steel liner. The cracked terra cotta tiles were supposed to be removed as a part of the contract. They were not. I called to see why not and to receive a credit for this portion of the contract. My call was never returned. I hired a second more reputable company to review the work and to replace my gas logs. They told me there was no reason that the terra cotta could not have been removed.
Description of Work: High's inspected the fireplace and told me the bricks needed to be replaced in a couple of areas on the outside and the terra cotta on the inside needed to be removed and replaced with a steel liner. I signed the contract and authorized them to go ahead.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$3,000

Arthur B.
11/2016
5.0
chimney sweep
  + -1 more
They came out the day after I called, even during their busy season. They removed the bottom of the furnace and cleaned the entire flue going all the way up to the roof. They vacuumed and cleaned out some dead wasp remnants and assisted in unclogging my furnace. They replaced my furnace cap with a more durable, stainless steel cap, also. They went above and beyond for us and we were very appreciative.
Description of Work: Inspection and cleaning and a new stainless steel furnace cap installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Frank M.
09/2016
3.0
chimney repair
  + -1 more
Requested an estimate. Someone came, inspected chimney and gave me a verbal estimate only. He said he would email me a written estimate via email but one was never received.
Description of Work: Chimney repair.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0


James S.
09/2016
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
Work went well and on schedule, and the rebuilt chimney looks great. They had to return to correct cracks that appeared in the crown after the cement had fully dried.
Description of Work: Hired to clean and add stainless steel liners and caps to dual flues (fireplaces in basement and main floor), and to rebuild deteriorating brick chimney at center of the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Eldon Y.
07/2016
5.0
chimney sweep
  + -1 more
We have a wood stove that we use and they come once a year. We've been happy with them. They installed the wood stove and service it once a year.
Description of Work: They do our chimney cleaning every year.
Rating CategoryRating out of 5
Yes, I recommend this pro

WARREN C.
05/2016
1.0
chimney sweep
  + -1 more
They never showed up. I called them and they acted like I never had an appointment. Rather than an apology, they were rude and acted like it was my fault. Typical customer is always wrong mentality.
Description of Work: I had a longstanding appointment for chimney cleaning. I took they day off of work and they never showed up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Jim B.
05/2016
5.0
chimney caps, chimney repair
  + 0 more
High's did an outstanding job of replacing the chimney from the roof up. The chimney was 38 years old and just wore out. Professionalism was from the jump, the moment Gene pulled into the driveway. I would not hesitate to recommend Gene and group to anyone who is looking to have work done. High's also reset some loose tiles on my indoor wood stove and re-secured the flu. THANX Gene for a job well done.............
Description of Work: Replace the brick from the roof up and added a cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

MARC W.
02/2016
5.0
chimney sweep, masonry, chimney repair
  + 1 more
Four years ago, we had High's re-do our chimney from the roof up and intall a new liner. About 2 months ago, High's calls out of the blue to offer their chimney cleaning service. So I mentioned there was white stuff on the brick and the caller instead sets up an appointment for an inspection. Luiz, the manager for High's came out, got on the roof and found cracks in the mortar on top. Luiz reminded me that it was all covered under their warranty. Two days later, he sent a team who scraped off the efforescence, fixed the cracks, and then sprayed waterproofing material on the whole chimney. All of this didn't cost us a cent, and I remember their original work was reasonably priced. I guess the take-away message is that I think High's Chimney Service really knows how to take care of their customers, even years down the road.
Description of Work: Fixed chimney leak and efforescence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eliott P.
10/2015
5.0
chimney sweep, chimney repair
  + 0 more
It went well. High's relined my chimney with a stainless steal liner. Cost was $1400. Job was completed in 6 hours.
Description of Work: High's relined a chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

patricia N.
08/2015
5.0
masonry, chimney repair, fireplaces
  + 1 more
Came out one day to inspect and see what needed to be done - a lot!! My fireplaces hadn't had work on them in a long time and they were built in 1962. Came back on agreed day and did the work. When they left all was cleaned up and fireplace free of soot and ashes. Since they replaced the back wall in the living room fireplace it really looks great. For all the work they did I thought the price was quite good. At all times they were polite and explained everything they were going to do and why and answered all our questions to our satisfaction.
Description of Work: repaired and replaced bricks/parged smoke chamber in both fireplaces/broke down back wall in one fireplace and replaced/ put clean out door inside one fireplace/removed both dampers and in stalled 2 lock tops to dampers/ relay cement crown/ clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Ruth E.
07/2015
4.0
chimney sweep, gutter cleaning, chimney repair
  + 1 more
I must have liked their price. I think they were responsive, punctual and professional.
Description of Work: They cleaned and repaired the chimney.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia M.
04/2015
5.0
chimney repair, fireplaces
  + 0 more
It went very well!!! They arrived in the time slot we booked. They were fast and efficient. They were very informative on what they did and what fireplace upkeep we need to do. Will definitely use them again!!
Description of Work: Clean and inspect fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert R.
03/2015
5.0
masonry, air duct cleaning, chimney repair
  + 1 more
The job was bid out and after 6 bids I chose High's because of the reputation and the representative (Mark,who gave the bid). This was the highest bid of the cluster but I figured the quality and assurance of longevity of the business were both worth the extra cost. He was one of four that recommended a rebuild as sealing the chimney with this type of leak was "ineffective." The crew arrived 4 Feb to demolish the existing chimney. We had several miscommunications and I was connected with MIke. Mike has been with High's for many years now and assured me we would resolve the problem. I am delighted to say, Mike and his crew stuck to it. Although we had weather and other obstacles the final resolution was a beautiful chimney with no evidence of leaking provided by a professional crew. Mark, Steve, Doug and Mike, thank you - great job! The ratings for this job appear misleading, I have averaged all events and communication errors (apparently there was a website failure during this time) and the result is the above rating, illustrating worst case scenario. The true measure of a professional organization is their ability to handle adverse events. These guys managed the complications with aplomb. If you have a potentially complicated chimney/firebox situation, call High's! Anything older than 50 years and I would not trust it to anyone else.
Description of Work: Rebuild chimney from roof top up to stop leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from High's Chimney Service
Thanks (removed member name)!!!

Bruce G.
01/2015
5.0
chimney repair
  + -1 more
Great. Work was done quickly and looks great. The new bricks aren't a perfect match to the original crumbling "old brick", but they look close enough. The new bricks should last much longer than the originals. High's Chimney also came back (at no additional cost) and patched lower bricks that were hidden by flashing until exposed during a roofing job. The chimney was also cleaned at no expense.
Description of Work: Tear down and replace upper half of chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Abigail B.
12/2014
5.0
masonry, chimney repair
  + 0 more
Great! They did everything they promised in a timely fashion, the guys were all nice and polite, and they did a good job cleaning up afterwards. We chose High's because they spent time with us during the inspection and used a camera scope to show us why the work needed to be done. Other companies we got quotes from did not take the time to scope or explain the problem.
Description of Work: Installed metal liner in both flues, replaced damper, repointed top of chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Sharon H.
12/2014
5.0
chimney repair
  + -1 more
They were able to do the work on short notice, didn't leave a mess, and actually may have saved my house! I'd had a new furnace installed the day before High's was out, and they alerted my son to the smell of gas. Sure enough, the furnace company missed a small gas leak in the lines. I was on travel, so I was very grateful that they brought the smell to my son's attention and we were able to get it fixed. Price-wise, they beat another quote by $500.
Description of Work: Installed new chimney liner and flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Roger B.
11/2014
5.0
masonry
  + -1 more
Workmen arrived right on time and were courteous and made sure we were satisfied with the job. Mr. Aguilar came later in the day to inspect the finished job and started a fire to be sure everything was working properly. The entire team was a pleasure to do business with.
Description of Work: Installed wood burning stove insert into our existing masonry fireplace. Job was a top notch quality installation and is operating just as promised. Mr. Luis Aguilar was a pleasure to work with and I highly recommend him. We checked other places but High's offered the best deal. Very happy we hired them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Susan W.
10/2014
3.0
fireplaces, gas logs
  + 0 more
Despite a promise for help in replacing my gas fireplace (when they diagnosed that my current system was dead), the follow-up was terrible. When I took the initiative to visit the "showroom" as advertised on their website. That's quite an overstatement. The showroom amounted to a trailer-like space with one or two fireplaces, amidst what was clearly more like the staff's home-base. No one offered to help when I arrived, and they were not welcoming at all when I tried to ask a couple of questions. After driving more than an hour to get there, I left with minutes, highly disappointed.
Description of Work: A for repair service; F for sales/showroom
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Steven S.
10/2014
3.0
masonry, chimney caps, fireplaces, dryer vent cleaning
  + 2 more
Wrong bricks initially provided and when finally completed the clean out and vent grates in fireplace no longer fit correctly. The response was "OH Well" The closable chimney cap provided failed within a few yrs. Also upon further research I discovered I was charged almost twice the going rate for the cap assembly. When it was recently replaced by a top rated Angie's list contractor I wasprovided with a much better unit for half the price.
Description of Work: Replaced bricks in fireplace and added closable chimney cap.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,200

Beth N.
08/2014
5.0
chimney caps, chimney repair
  + 0 more
They were prompt, efficient and worked cleanly - no mess in the house. Had them out for an inspection several months ago and they gave us a discount based on paying the inspection fee. Slight misunderstanding with the paperwork leading to the damper not being installed on the first visit but that was cleared up promptly and the damper was installed with no problems.
Description of Work: Put new lining in chimney, installed damper and new chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John S.
07/2014
5.0
chimney sweep, chimney repair
  + 0 more
High's showed up on time as scheduled and proceeded to explain the work that was to be done before fully protecting the carpets and getting started. The chimney was cleaned and fully inspected. All details of the inspection were explained and I was given the opportunity to see the entire process.
Description of Work: Swept Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200


Contact information

8045 Snouffer School Road, Gaithersburg, MD 20879

http://www.highschimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Masonry,
Air Duct Cleaning,
Dryer Vent Cleaning,
Gas Logs,
Gutter Cleaning,
Water Heaters,
Home inspection,
Animal Removal,
Water & Smoke Damage,
Gutters

FAQ

High's Chimney Service is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 2:00 PM

High's Chimney Service accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, High's Chimney Service does not offer free project estimates.
No, High's Chimney Service does not offer eco-friendly accreditations.
No, High's Chimney Service does not offer a senior discount.
No, High's Chimney Service does not offer emergency services.
No, High's Chimney Service does not offer warranties.
High's Chimney Service offers the following services: Chimney Sweep. Repair, cleaning & inspection of chimney & fireplace, real estate inspections, flue caps, air duct & dryer vent cleaning, gutter guards, wood stove &insert installation.

Contact information

8045 Snouffer School Road, Gaithersburg, MD 20879

http://www.highschimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 2:00 PM