
DMV Kitchen & Bath Inc
About us
DMV Kitchen and Bath Inc is a family owned and operated Full Service General Contractor specializing in Kitchen & Bathroom Remodeling and Design/Build Services. We ensure a high quality finished product with flexible and attentive service at a competitive price. We pride ourselves on having the ability to make our clients visions come to life with great design ideas and execution. Showrooms: Chantilly, (VA) (703) 657-0997 and Gaithersburg, (MD)
Business highlights
Services we offer
Kitchen & Batroom Remodeling, General Remodeling, Design/Build Services. Cabinets. Counter tops. Flooring.
Services we don't offer
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Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- 24
Assorted photos uploaded by DMV Kitchen & Bath Inc
- 42018
Kitchen Remodeling-Medallion Cabinets
$20000-$25000 - 62020
Olney-Maryland
- 72019
Fairfax-VA Kitchen
- 62018
Vienna -VA Kitchen
- 72020
Bathroom Brookeville-MD
Number of Stars | Image of Distribution | Number of Ratings |
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contractors, with who the structural engineer had worked with. Only one offer
was much higher; DMV Kitchen & Bath?s quote was reasonable and clustered
with the other two.
Never treat customers as a caped one- In my case, Javier
Nogales (project manager) had legitimate reason to raise the price, since the structure engineer
changed design to accommodate county?s comments. But he did not! According to
him, that is the way they do business - no price changes even if they find additional
problems during construction which is not noticed before.
On schedule and on time? Due to the design change, they
could not start on the time as we first discussed. Javier called me ahead of
time, and let me the change. As soon as the structure engineer finish the new
design, he applied for permit and we had a new schedule. The work was done on time. Javier told me,
they had worked very hard to stick to schedules for all projects.
Javier is very experienced, patient and sincere. No finger
pointing, no blaming games, but only worked with us to find the best possible solution,
with great positive attitude all the time. Great project manager!
We will definitely hire them again. In fact, we are working
on our second project together, and will keep you posted about our experience.
Javier did a great job of dropping in when needed to over see the work and directing the overall plan. Day to day it was Maynor and friends doing the bulk of the work. He does great work and is really easy to work with. I'm continually impressed with the breadth of with abilities. He's able to handle the bulk of the job from demolition, to framing, to rough-in, through finishing himself. It creates great continuity for the job and it's much easier having the same people to work with day in and day out. The main area where they bring in others to assist were with the installation of the electric and hanging drywall (although that was more efficiency related than skill-set).
We ran into one hick-up in that all my upstairs low voltage wire happen to run through one of the walls we took out. Although we hadn't provisioned it in the contract DMV worked with us to come up with a solution and ended up running a 3 inch conduit from the basement to the attic so I could easily rerun the wires, all at no additional cost.
As with my first project with them, the quality of work was great and I ended up paying exactly the quoted amount with no extra charges or surprises along the way.
Highly recommended!
I would definitely use DMV again.
As to the installation itself, very well done and super quick. They sent in their flooring team of 4 or 5 guys and did everything (about 1600 sq ft) in less than 2 days. Completely took care of moving furniture out of the way and putting everything back. It was a little unsettling coming home from work to a new floor with everything else being just how it was when I left in the morning :)
Not only did they do a perfect job with details, but the price was also very reasonable considering their quality, and competitive towards a few other companies I got estimates from. Even the general contractor, who required me to go to find and order materials on my own, gave me a higher estimate.
DMV has their own designer, plumber and electrician, so everything went smoothly from the start to finish without wasting time. In fact, the project finished a few days earlier than expected. It really saved my time and energy.
I needed to go to their showroom only once to choose the materials. After that, they came to my house to consult, design and signing the contract.
My special thanks goes to Cemmy, the designer, who also gave me the estimate right on the next day after coming to measure.
I really appreciated his good manner and courtesy, as well as his professional taste and knowledge.
He is a friendly hard-working young man and I first had a little doubt he may be inexperienced, but I found that he was much better than some who have long years of experiences, because he valued my opinion and was not pushy at all and willing to learn. Still, he is skillful and professional to know what works best for our bathroom, so I'm glad I respected his opinions after all.
Cemmy always called and emailed me back promptly during the whole time, even during his off-working hours and weekends.
He has been very patient with my slow decision-making. For example, when I just couldn't decide on the paint color, he helped me with email back and forth at night.
He was unavailable to come only once, but he sent me the project manager right away instead.
Oscar, the project manager, was very responsible, reliable and knowledgeable as well.
Not only they came to our house at the beginnings and the end of the project, but also a few times to see how it was going.
The workers were all well-trained. They always came to our house on time respectfully and pleasantly. They worked hard with a good attitude, which made me feel comfortable and uplifted despite the inconvenience of the renovation.
They also did more than we asked, like installing another light fixture in the tub area, painting inside the closet, updating the door knob and so on. When they didn't find the framed mirror I asked, they custom made it for me and didn't charge for those extra works and materials!
It truly was a great experience for us. Thank you, DMV, for the beautiful job and your pride on your job.
Javier was always aware of what was being done in the house. He answered my emails promptly as well as those of his workers. I felt everyone went the extra mile to complete the job to our liking. When I asked for a more expensive granite than he showed us, he said he could get it for us. He said he would put up the mirrors we purchased even though they weren't part of the contract. We had some minor damage to the ceiling below the bathroom because of the work, and Javier had no problem doing some spackling and touch up painting. The ceiling looks good as new.
I also liked that the contract didn't just provide one price for the entire job as did all the other companies we saw, but gave us a total price that the contract would allow for each item we needed. There was just more transparency in pricing than their competitors. Finally, they put up plastic sheeting to protect our bedroom furnishings from construction dust. They cleaned up all debris. You can't go wrong with this terrific company.
When we informed Stephanie that we would like to proceed with the project, she and Javier, the project manager, came to our house, and we all walked through every detail together. I raised some concerns that I thought might impact the project (such as HVAC duct-work that I suspected was inconveniently placed), and Javier investigated and gave us some ideas of how the issues could be mitigated. My wife and I were satisfied, and we signed the contract.
The following week we met Stephanie at DMV's showroom, and she helped us pick out all the fixtures, tile, etc that would be installed. We weren't sure what we wanted in terms of themes and styles, but she helped us with each part. She also called over a second designer for another opinion in a few cases.
DMV started working about 4 weeks after we selected everything, to ensure that everything had been delivered prior to starting work. The workers were there promptly at the agreed start time (8 am) every day for 6 days a week, until the project was completed. During that period there were always at least 2 guys working, and as many as 6. At the end of the day, they cleaned up and blocked off access to the rooms until the floors and walls were installed, so that my kids wouldn't hurt themselves. They were extremely courteous, and always went out of their way to make us comfortable. Something that impressed me was Javier was onsite nearly every day, especially early in the construction, to make sure everything was going as planned. He always explained to me what was going on and asked if I had any questions. Any changes in plan (for instance, the location of a wall had to be moved slightly due to the way the plumbing lined up) he ran by me first to make sure I approved of everything, and it seemed like all of his ideas were just right.
The job was done on time, and they did an excellent job. We have no complaints what-so-ever about the finished product, and the process was amazingly smooth. We had been putting off this project for years, because of the expense, but also because of what we feared would be an enormous hassle and inconvenience-- but there really wasn't any of either. Every time someone said they would be here, they were always here, right on time. No one was ever late, or showed up unexpectedly during the entire process. Now that it's done, our bathrooms are even better than what we'd hoped for. The kitchen lighting and other drywall work were a really nice addition as well. Also, the cost was as good as or better than any other estimate that we received.
quality of work, (2) whether the project is finished on time, and (3) whether there is no hidden charge. Satisfaction
of above 3 Ws is only worth 3 stars to my point of view because that is your expectation from any contractors and should always be met. DMV certainly received my approval on 3Ws this time. What really differentiates a good contractor from an average contractor is the experience of the whole process. Our kitchen renovation started from reading reviews on Aggies' list and interviewing designers. We finally decided to have Oscar and DMV to do our kitchen project. Oscar is a soft spoken person but very responsive. He responded our calls and text messages. He also provided helpful suggestions to our project. Most importantly, whatever he agreed upfront, he made his words. To my observation, DMV is a very organized family based company. They arrived on time and left with cleanness. I gave them the 4th star for their professionalism. DMV has a one-year
labor warranty policy. I waited for 4 months to write this review and to see what would happen after the project was done. It is usually the case that the customers lose the power of control after the contractor has received all the money. Several days ago, I text message to Oscar regarding a little issue and small modifications regarding the range hood duct. He called me back and came to my house to take an onsite measurement. Surprisingly, he also brought touchups to us which we mentioned before but unfortunately forgot. We feel DMV is a reliable source for home projects and will consider them for our other future projects. For its reliability, I give Oscar and DMV the 5th star. Results (3 stars) + Experience (1 star) + Reliability (1 star) = 5 stars.
They arrived each day in a timely manner and worked practically nonstop (took what seemed to me a very brief lunch break). Most evenings they left around 5:15p.m. but stayed later if the job required it. They were polite and as nonintrusive as it is possible to be under such circumstances. They did work one Saturday in order to get the job finished in a more timely manner.
They cleaned up all debris and removed it from the area in a timely manner.
There price was very competitive.
I was always able to get in touch with someone which at the office ( a live voice and not an answering machine) which I greatly appreciated. Rolando, the representative who was in charge of the job was very responsive to any questions or issues we had. He seemed genuinely interested in our getting a nice bathroom which we could like (he recommended we make the pipes larger so the shower flow would be ample and adding the decorative tile inside the niches). Both these things added a lot to the looks and feel of the bathroom.
We are delighted with the end product. I enjoy it every day.
My only complaint is that after working with the same two man crew for two weeks and feeling comfortable with them and the level of their workmanship, a second crew showed up without notice. While the second crew turned out fine I would have appreciated a heads up about the change.
I would hire this company again without a second thought.
The first day of the remodel, the crew came at 8:00 (if not a bit earlier) and got started. They work like a small army or how I'd
envision Santa's elves to work - elves who wrap, elves that track the weather, and elves who pack the sleigh. mailroom elves, food elves, decorating elves ? even singing elves (you get the point).. Each of the crew seemed to have a function. They treated my home with care and the work with precision.
As is always the case, there was dust and disruption involved, but the crew made living at home a bearable process. I wish I could call out the names of each of the crew individually, but I'm afraid can't recall them all. Oscar as the project manager, was always accessible and accommodating when I had questions or concerns. Grover was like a quiet storm, never said much, but masterful and delivered in every way.The rest of the crew were great too, and very courteous. I'm so glad I went with my gut. I have a fabulous kitchen with open walls, quartz countertops, beautiful wood floors that match the rest of the wood floors perfectly.
Fortunately, I don't have another kitchen to remodel, but if I did, I would hire DMV. Thank you!
On the first day of my scheduled reno, we were hit by an ice storm. I was out early trying to chip the ice so that they could get in safely. Rolando and Oscar, the two project managers showed up first and helped me shovel and chip ice. They went absolutely above and beyond. The project timeline I was given was three weeks, for incidentals. Luckily everything ordered was in stock and everything happened faster than planned. DMV custom built my vanity because the dimensions required were not a standard size. When I chose items that were high end cost, they showed me comparable items that were more reasonably priced. Ronald gave me a custom shower design which he loved so much he said he was going to do the same thing in his home. My bathroom turned out even more beautiful than i imagined. In fact, I want to sleep in there tonight because I can't stop staring at it. I plan to hire DMV Kitchen and Baths for my next reno project.
We liked the work they did so much we brought them back this year to renovate a second bathroom, along with some additional work (replacing interior doors and some drywall work). The crew clearly takes pride in their craftsmanship, and everyone took the extra step to make sure we were satisfied. This even included taking steps we didn't know we needed in the first place! Their experience really showed in how they were able to anticipate what we wanted. Oscar was more than happy to answer our questions throughout the process with both bathrooms.
The approximate price quoted above reflects the total for both jobs, which was on par with what some contractors quoted us for renovating only one bathroom.
The only minor issue we had was with the timely delivery of some materials (some was due to weather, some to the manufacturer's delivery), but given all the things that could go wrong with a renovation, this was a minor inconvenience, and we were kept informed about the status as much as possible.
If you're looking for a contractor who has a keen eye for the details and wants to make sure you're happy, look no further than DMV Kitchen and Bath.
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