Prompt and professional service. Charges were more than reasonable in view of the work performed. Provided helpful advice on future maintenance of the system.
Description of Work: Diagnose and repair failed blower in central HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter M.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
The service was great! They were on time and professional.
Description of Work: They replaced heating and cooling system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Claudia K.
02/2018
5.0
heating & air conditioning/hvac
+ -1 more
Excellent...as one would hope! 😁
Description of Work: Furnace replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mark T.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
I liked that they fixed it.
Description of Work: They do my maintenance. They repaired a condensation line.
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Marlivia M.
05/2013
1.0
heating & air conditioning/hvac
+ -1 more
They arrived one hour late (9am)...no call. I called the main office to complain and their response was "we have a one hour window..." In addition, I was given the excuse that they had to move several appts around to accommodate my 10am rescheduled appt. Really?! It would have been wonderful to disclose "a one hour window" when I made my appt, because some people rearrange their entire work schedule to accommodate these services. At the very least, CALL and say you will be an hour late -- I’m ok with that. But a simple "I couldn’t find your address...traffic problems..." is really unprofessional. And guess what? A simple good old fashioned apology from the manager would have been sufficient. Customers don’t care what you have to do on the business side to service them. We just want punctual and quality service. If you can’t deliver, tell us. We can go anywhere to spend our money...no reason to give it away to a company that doesn’t care about how their consumers are treated.
Description of Work: I called Congressional on 5/30 to schedule a routine maintenance service on my HVAC unit. My initial appt was for 10am and I called back to reschedule for 8am - no problem.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Response from Congressional Heating & Air Conditioning
Once again we apologize for our lateness, We us a gps device to locate the customers property and unfortunately your building is newer and does not come up on gps.Had we had the opportunity to service the system with out being requested to leave we would of offered an discount for our lateness. Again I do apologize
Eddie S.
04/2013
5.0
plumbing
+ -1 more
They did very well. They were done in 1 day. We've been using this company for years. We have a service contract with them too.
Description of Work: They replaced the hot water heater.
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Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
Congressional Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Congressional Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Congressional Heating & Air Conditioning offers free project estimates.
Yes, Congressional Heating & Air Conditioning offers eco-friendly accreditations.
No, Congressional Heating & Air Conditioning does not offer a senior discount.
Yes, Congressional Heating & Air Conditioning offers emergency services.
No, Congressional Heating & Air Conditioning does not offer warranties.
Congressional Heating & Air Conditioning offers the following services: Residential & commercial installation, design, replacement and repair of ventilation systems, boilers, air dryers, HVAC, heating & air conditioning.