Certified Electrical Technologies

Called and they told me the hourly price and said they could usually get a new fan installed within the first hour, as long as the box in the ceiling could support the weight of the fan. Our box was able to support the fan, so they arrived on time, installed it within the hour, and did a great job.

My original contact with the company was on Apr 30, when I called them to come out and replace a defective circuit breaker on my electrical panel. I had decided that I would get an upgrade to a higher amperage to my house, but had not decided when to have it done. I discussed this with the technician who came on the 30th and decided to have CET do the upgrade.They performed the work one day while I was at work (I had arranged with my neighbor to give them access to the house. I was told by CET that, after the installation was done, Montgomery County would come out and approve the installation, after which Pepco would come and do the final connection to their power.After the initial installation I was dismayed because the work at the back of the house looked very messy - there was a huge loop of cable sticking out a couple of feet from the house. I assumed that this was to be taken care of when Pepco did the final connection. I called to let CET know when the County had done the inspection and approved it, and CET then contacted Pepco about get the work complete. I was told when I talked to the guy from CET that Pepco was unpredictable and would show up unannounced "sometime in the next six months."Pepco did come with no warning. I don't know exactly when they showed up, but when I was in my back yard one day I noticed that the big loop of cable was gone and the new, fat electrical cable was connected to the power going into the house. However the work was very messy. There is damage to the vinyl trim near the roof of my house, and there is a bit of cable that was left attached to the house but not connected to anything else. A roll of electrical tape, some bits of wire and a couple of fasteners were left lying around on the ground. Today I called CET to see whether they were planning to come back and finish up the cosmetic touches that are needed to make it look like something other than a quick-and-dirty fix. I was told by Steve that once they did the installation, they were finished. Any further tidying up need to be done by Pepco, he said. Given that Pepco is a horrible utility company with a bad reputation for customer service and that they are currently attempting to restore power after the storm at the end of June, I doubt that I will get any satisfaction from them. Consequently I am left with damaged trim by my roof, and an ugly job of connecting the power to my house. I guess I should count my blessings - at least I have power today.I know that CET is not responsible for the detritus that Pepco left scattered about, but I was hoping that they would come back and put on the finishing touches. They will not do that. They were the ones that originally pulled the trim away from the roof when they installed the new cable to begin with, so I would like to see them feel some responsibility for restoring it as much as they can. There are other highly rated electrical service companies on Angie's list. I doubt that I will use CET again.

Tech came out and tells my wife that the fixture holding the flood lights is also broke and he had to come back when we had that part also.They charged $125.00 and he could have replace just the sensor. The only problem was one of the two flood lights would be hanging down a bit which is almost where it needs to be anyway. I also looked at the fixture just a few days prior and it wasn't broken then so I'm a bit suspicious that it was caused by the tech either moving it or bumping it with the ladder. He tells my wife they will not charge full price when he returns ( no travel will be charged). I called the office and they tell me "well that's up to the tech but we always charge full price". There is just no excuse for this: They should have done the work that I asked them to: replace the sensor. Now I'm out $125 and the light still didn't work. It may not have been perfectly positioned but it would have worked. I ended up calling someone else who charged less and competed all the work.rns CET did refund the full $125.00 I had paid so I?m pleased with their final resolution. Just to set the record straight: the motion sensor I supplied was NOT defective. It?s just that the tech thought we should replace the lamp assembly also which in my opinion didn?t not need replacing to get everything working. I did contact the office and they told me flat out they do not charge less for return visits, contrary to what the tech said. While there may have been miscommunications during the visit, there is no miscommunication regarding that aspect. I was told I would have to pay another $125.000 to get them back out again and that?s when I decided to look elsewhere.

Very courteous, prompt and professional.

It was a great experience. I had exchanged emails with the company to get an estimate (along with two other companies). CET's estimate was the best and most complete. They sent a postcard prior to the appointment as a reminder.The technician arrived within the scheduled time window, having called first. He immediately went to work. His manner was extremely professional and thorough. The final bill was less than the estimate because the technician was so efficient.

After discovering over the weekend that there was no outlet box in our ceiling for a new light fixture I wanted to install, I called CET on Monday and made an appointment for Friday morning between 8 and noon. The person making the appointment asked some questions about the job, and provided information on how the company charges for its work. I received an email confirmation of the appointment, as well as a reminder card in the mail. The job went very well. The electrician was on time, very professional, and consulted with me as needed about where the fixture I had bought from Lowes should be placed, etc. All costs were carefully identified ahead of time. The electrician was very neat and worked quickly but carefully. The whole job took about 90 minutes. I was very impressed. The price was right, too. I definitely will call CET again.

When I initially called, the representative was responsive. I described what we needed done. He asked questions to determine what materials would be needed and gave me an estimate. Because he wanted to make sure the technicians had the right materials, we emailed him detailed descriptions of everything with several photos. He responded that the information was helpful and they would be prepared. The first electrician showed up very promptly. However, he apparently had not been told of any of the work or specific materials needed, so we had to take time to go over everything with him. He got to work while waiting for the the second electrician, who showed up about an hour later. Two electricians were needed to deal with the 16 foot ladder to change the light bulbs in the high ceiling. The first electrician completed everything before the second one arrived, so when he got to the house they worked on changing the light bulbs. Then they realized they had the wrong kind of light bulbs. I said that shouldn't have happened because we had emailed details and pictures with the person we spoke to on the phone. The electricians were given none of that information. Then one of them left to go to the hardware store to purchase the right kind of bulbs. While he did this, the other one worked on the invoice. Installing the light bulbs, including the time taken for him to go out and purchase the correct ones took an hour. I did not expect the whole thing to take so long (over 4 hours) and I was late for an appointment, so they left quickly and did not replace the furniture they had moved. After they left I discovered a huge scratch across my new coffee table from where they had moved it. They also left a bag of tools. I called the company again and had to schedule a time for them to pick it up, plus examine the scratch. One of the same electricians came, but he had nothing he could do about the scratch. He was supposed to pass on the information to his boss. I mentioned the amount of time the job took, plus the ruined coffee table, and none of this should have happened because we communicated everything in advance, so we shouldn't have been charged so much. He shared with me that the person with whom we had spoken to, had abruptly left the company. He agreed the job at our house should not have taken so long, and he would tell his boss that we should not have been charged so much. He said hopefully we would hear something in a couple days. It has been a month and we have heard nothing.

aid only Angie's List coupon plus cost of some materials. Very helpful and followed up - seems very keen on customer service and good reputation. Will rehire when I need additional work.

I only called for an estimate but the guy on the line was somewhat inpatient with me although informative. To me, customer service is very important, and I did not get a good impression in that respect. I went with Absolute Electrical where the prices were estimated slightly less and the phone call gave me an impression that they have great customer service. I will be writing a review of them after I have the service done. I don't mind a lot of questions and actually, more questions were asked by Absolute Electrical. It may have been a bad day for the guy on the line when I called Certified Electrical Technologies, but his impatience with me was enough for me to make a decision. Thanks to Certified Electrical Technologies for their response to my initial review.

We bought a Big Deal Voucher and weren't able to schedule the work before the expiration date. Nevertheless, Gary told us he would honor the voucher and let us schedule the work when it was convenient for us. Allen showed up on time, was extremely polite and did a great job. He answered all my questions, made the hole in the wall easy to patch, and was conscientious about cleaning up after himself. They do all their work on a time and materials basis so you never pay for time that isn't used based on a padded estimate. Despite charging by the hour, Allen worked quickly and efficiently. There is obviously a mark up on the materials but it was not excessive.

Most contractors I called wanted to replace the entire unit for $600. I finally found CET who agreed to replace the motor only for $200 saving me a bundle. They ordered the part and had someone over to replace the motor in 3 days. They even came on Saturday morning so that I would not have to miss work.

They did an outstanding job. Very punctual, neat and outlets exceeded my expectations in value. He also answered my questions and gave me additional advice about the GFI outlets. They estimated $300 and came in at $250 - I haven't seen that in a long time! I will recommend this company to others.

Everything went great. The guy came right on time. He took care of what I needed in about half an hour. When I called in and made an appointment the receptionist asked for a credit card number because I would be charged if I canceled within a certain time period. I felt very odd about this. I called back the next day and I got another receptionist and she assured me that it was written down and kept under lock and key. In the end I was very happy with the experience. The technician was very nice and professional!

The initial scheduling call was a pleasure. I called on a Friday and wanted to schedule something as soon as possible so they got me in for the following Monday, which I find to be incredible. They gave me a window of 8AM-12PM, but when I told them I had to be at work at 1PM and the inspection would take an hour, they said their inspector would arrive at 8AM and they would make us his first appointment. Our inspector Chuck was not just on time- he was early! He is a very nice man who not only knows the houses in Bowie, but knows electrical systems like the back of his hand. He was perfectly comfortable with me walking around with him throughout the entire inspection and peppering him with questions. He seemed completely at ease with his answers, despite my sometimes repetitive queries. He was able to affirm that our house is currently safe (it is a new purchase for us so we wanted to get a baseline) and had some recommendations. His recommendations were a very reasonable balance of professional and DIY. While he was at our house he also filled out paperwork for us to get an estimate on replacing our electrical panel and doing a service upgrade (from 150 to 200 amps). This is a free service they perform, but it was great of Chuck to be willing to do it in conjunction with his safety inspection so we didn't have to find a separate time for someone to come. Great experience, I would definitely work with them again.

They were very professional. They did the job to the best of their ability and it showed. I would highly recommend them to anybody.

Alan was great to work with and I'll definitely call CET in the future. To start, Alan called before coming over. He was very punctual and got started right away asking me questions about the job and looking around the work area. He was very methodical and exuded professionalism while completing the work. It was slightly tricky because the basement area where the wires needed to run through is full of obstacles, primarily the HVAC system, so it was pretty difficult to see. Alan did a great job and made surgical cuts into a small area of wall and did a very clean install. He clipped the wires in the basement and left me ample slack to future-proof me in case I wanted to split the lines in the future. He cleaned up all the work areas after he was finished.

The scheduling process was very easy, and the man that came out was very pleasant and did a great job!

Heartily recommend Certified Electrical Technologies, in particular the two gents we worked with--Phil and Rick. Our project started small--a light bulb out--that turned into a much larger project as we decided to (i) replace all the ragwire snaking throughout our 110 year old house, (ii) install two fans, and (iii) install some wall switches. Rick and Phil came out, gave it a thorough look-see and gave us a realistic estimate and timeable for the work. They were always on time, always a pleasure to have around, did a GREAT job of minimizing the holes in the drywall to snake the replacement wiring, and always left the house cleaner than when they showed up! The price for the work was great, and we have recommended Certified (in particular Rick and Phil) to our friends. Thanks, you all!

The safety check went well and they pointed out several issues that we had to address. I had thought the safety check would have included a physical check of the smoke alarms but there was only a visual inspection. The rest of the inspection went well. CET came again later that week to rewire some of our attic wiring and to make sure that our knob and tube wiring was abandoned. The electrician came on time and worked efficiently. He let me know that when he finished the job that he still had 15 mins left of the hour that he was to be paid and he asked if there was anything else we wanted him to look at. I pointed out an issue with an exterior light, he found that two wires were not properly connected and he reconnected the wires.

Very well. Long story short, there was more damage than the original cut line. Certified Electrical found and repaired multiple problems quickly and for far less than I was expecting. Have a few other jobs queued up in the not too distant future.

Overall I am completely satisfies with the company.

Chose CET based on prior Angie's list rating and was not disappointed. Tech "Chuck" called 30 minutes prior to arrival and was on time. Made sure I was aware that I would have get some dry wall work done as a result of installation. He did a great job of installing and dropped wiring through the attic space as opposed to going through additional dry wall which saves me some work. Everything went smoothly including the troubleshoot of the kitchen fixture. He explained the issue and its resolution which was simple. After doing all the work he was careful to clean all areas before departing. Highly recommend CET for your electrical lighting issues.

They were wonderful. I chose him because Washington Consumer's Checkbook gave him high reviews. They were fabulous. I thought they were ridiculously inexpensive. For the pricing, I didn't go out to get competitive bids but I was very pleased. They were really wonderful and I plan on using them again.

I called to request the service and received a prompt call back to discuss the job and the materials required. On the appointed day, the electrician arrived on time after calling to say he was 30 minutes away. We talked through the job together and he worked hard through the day, periodically updating me. He was very professional and the work performed was done very well. The price was fair though not a bargain. I feel that I got what I paid for, excellent work and service.

We highly recommend Certified Electrical Technologies. Our electrician, Dave Petry, was extremely professional, punctual and knowledgeable. Dave has over 20 years experience as an electrician and his work was outstanding. We would use Certified Electrical again, and request Dave. However, the central scheduling service is not as customer friendly.