Flooring Sales and Installation, Kitchen and Bath Remodeling
About us
Small locally owned business that is currently expanding to serve you better. Offering an additional 10% off any service for all Angie's List members.
Business highlights
34 years of trusted experience
Services we offer
We have a full service showroom located in the Gaithersburg Airpark offering sales and installation of Hardwood as well as Bamboo and Cork, Laminate, Ceramic and Porcelain, Natural Stone, Carpet and Vinyl. We also offer hardwood Sanding and Refinishing. Custom Stair work and Kitchen and Bath Remodeling.
Services we don't offer
To ensure the quality of our work and service reputation, we prefer not to install materials that we have not provided.
This is a not a review, it is a warning - do not hire Camelor Floors. We hired them because they gave us the best price among the four contractors who gave us estimates. The old adage "you get what you pay for" was certainly true here. However, by the time we got done with the add ons, I'm not sure we didn't end up spending more. Raymondo and his crew generally started on time, though the job took a few days longer than promised. Punctuality wasn't the issue. Quality was. Our floors had a wavy quality to the finish throughout the house. When we pointed out the issue, he claimed it was unavoidable. Just over a year later the finish is coming up in places, and fading in other spots. We had another flooring contractor in who said it was easy to see the original contractor either didn't apply enough coats, used poor quality materials or both. Although we asked him to secure the subfloor in the attic with screws when he replaced the carpet and pad, he did it with nails. When asked why he didn't do what we asked, he replied it was faster with nails. And now our carpeted floor squeeks and bounces. When we pointed out the issues at the time of the job, all he would do was offer to prove that the defects were not his fault. Terrible, never again.
Description of Work: Camelot was hired to refinish our hardwood floors on our first floor, install new hardwood floors on our second floor and replace crpet in our attic.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$24,000
Response from CAMELOT FLOORING
I have recently taken over operations for Camelot flooring and have just completed our Company's profile on Angie's List. Imagine my dismay when the first thing I see about our company is a negative review! I'm sorry to hear that This member's experience was less than favorable. Reymondo is no longer with the company and I can assure anyone moving forward that we take great pride in our craftsmanship and the quality of the materials we use. We strive for 100% customer satisfaction and will work with you to make your home your castle.
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Service Categories
Flooring Sales and Installation,
Kitchen and Bath Remodeling
FAQ
CAMELOT FLOORING is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
CAMELOT FLOORING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CAMELOT FLOORING does not offer a senior discount.
No, CAMELOT FLOORING does not offer emergency services.
No, CAMELOT FLOORING does not offer warranties.
CAMELOT FLOORING offers the following services: We have a full service showroom located in the Gaithersburg Airpark offering sales and installation of Hardwood as well as Bamboo and Cork, Laminate, Ceramic and Porcelain, Natural Stone, Carpet and Vinyl. We also offer hardwood Sanding and Refinishing. Custom Stair work and Kitchen and Bath Remodeling.
To ensure the quality of our work and service reputation, we prefer not to install materials that we have not provided.