Boyland Electric Inc

A year and a half ago we were looking for a generator for our entire home, we did our homework and found Boyland Electric Inc. We didn?t talk to Doug initially, but when we asked to have someone come out and give an estimate he came out on July 4th. He came within two or three minutes of the appointed time. We were impressed that he came out on a holiday and was so timely. He was very professional. He had a folder with background material and information on his company. We signed contract and gave them a deposit, they took care of getting permits and came back for installation. They gave me a date and time they would do the installation and let us know would be without power for four hours while they set up the generator. They started at 7, said they would be done by noon. The day of the appointment they showed up on time with all of the people and equipment they needed, did the installation, and did it in 45 minutes less than originally anticipated. They were done at 11:15am. They cleaned up the area they had been working in and after installation they took time to show us how it works. It was the best aftermarket home experience I?ve ever come across. They did everything they said they were going to do and it was very professionally done. In the beginning we had some questions about the generator due to inexperience. They sent out crew to answer questions and offered a service contract. We have recommended them to a number of friends who are looking for generators. For this appointment they came out on a Tuesday and were right on time. The owner came with the crew to do the work.

Did a great job and we had no problems with them. I would definitely recommend them.

Provider performed a preventitive maintenance schedule

Prompt and professional and explained what needed to be done and what he did. Answered all our questions.

They did an excellent job not only of actually installing but of explaining all the details and making sure we knew how to operate the system. Several months later we had an issue with our electrical panel, and they came out immediately on a weekend and took care of everything right away. Prompt service, and super friendly.

Boyland electric place a 17KV generator at my house in 2011. It has been functioning perfectly since it was placed. It is the best insurance I have had against loss of power. the technicians from Boyland are terrific and Doug Boyland and his front office staff are the best. I heartily recommend them. In addition, I have a service contract with them which includes 24/7 service and 2 maintaince calls per year. I think the service contract is important to protect my generator.

Boyland was excellent - the work was done quickly and the problem was solved. Best of all there was NO charge for the service call although they certainly had the right to charge. they left the machine and adjascent area neat and clean. I certainly would recommend Boyland since I have used them for generator maintenance for quite a few years.

I fill out a yearly contract with Boyland for 340.00 a year for their two visit check-ups.. They service my generator and have taken care of it for the past 10 years. I do not know what I would do without them.

Boyland Electric provided routine maintenance on a generator they originally installed a year ago. The installation was performed in a highly professional manner. Boyland assisted obtaining all required permits. Under a maintenance contract, they come back to fully check out the generator to ensure it will operate properly in a power outage. They have always been very cooperative and technically knowledgeable of the Generac generators they sell, install, and service

Boyland came to give me a quote for putting in new generator in a timely manner and the person who came, Doug Boyland, was very professional, had a great del of worthwhile knowledge that was consistent with everything I had read on internet. our house is large and putting in a generator is complicated. they were timely, attentive, answered all problems well and the installation went smoothly. the plumbing service working with them however failed to hook up the gas line line post inspection and therefore when an outage occurred the system did not work and and i was out of luck for the 5 hours of outage. they need tighter rein on their subcontracting plumber/gas service they did respond well to the problem and fixed the line, also fixed the overload problem with a heat pump. Overall i think they are pretty top notch organization and work hard at customer service. Things were not perfect but they did respond appropriately they were not the cheapest but they were expert and for this typeof job that is very meaningful

I have used Boyland electric to service my full house generator. I also used to them to solve an electrical problem on my well water pump. I am very happy with their service. They once replaced the battery of the generator. They quickly fixed the electrical problem of the well pump after another electrician failed twice to fix it. I only have positive things to say about them.

After initial technician had completed work and left, the next day I again smelled gas near the generator. I called my regular Boyland technician (James) and he came right out and did more complete repair of gas fitting (I believe he installed a new fitting, but not sure). This solved the problem. There was no charge for the second visit. Although the initial repair was not adequate, Boyland did stand behind their work and did get the problem fixed. Boyland installed my generator and we have a service agreement with them. We are satisfied with the installation and maintenance they provide.

I've worked with Boyland for a number of years. They are honest and punctual and will go out of their way to provide service.

We had our Generator installed by Boyland Electric Inc. in Sept. 2012 and even though we have not had a power outage since before that time, it has given us great peace of mind knowing we won?t lose power for days on end now. It has performed well during regular weekly cycles and the service technicians that come twice yearly or to perform a needed request from me are very good at what they do and are quite personable as well. We would highly recommend getting work done by this company.

There technician changed the oil, replace oil filter and spark plug in my Generac standby generator. He also checked the 12v starter battery. Then put it in a test mode and checked the voltage, amps and cycle output. I have a 500 gallon propane the fuels it, with a 200 amp transfer switch that automatically cuts in when Pepco electricity fails due to snow, ice, wind etc. It is a life saver, especially out in the country. I highly recommend you have them install one for you. You will be glad you did..

The service was excellant from the initial conversation all the way through the installation and even the follow-up. The representative showed up on time and was very courteous and did a complete and thorough estimate. The office staff setup the installation and the installation crew appeared exactly at 8:00 am on the day scheduled. Boyland handled all the necessary permits and completed the installation and tested the system within 1 day. After the installation was competed, Boyland followed up to completely test the system. Boyland was very helpful in setting up a maintenance program and has carried out all inspections as promised. I can recommend Boyland without any reservations.

Boyland Electric is reliable, professional and customer service oriented. Travis Mohelski was the technician that serviced our unit twice this year. He is very thorough -- the engine oil and filter was changed, the gas supply line was inspected, the air filter and spark plugs were replaced, the voltage output was tested, the battery was load tested and general cleaning of the generator was performed.

The company has been very helpful and responsive in all stages of this project. Initially they helped us identify the size of generator that we needed and helped us identify the work we needed to have done by our propane supplier. The installation was done efficiently, on schedule and in a professional manner. We have had an annual maintenance agreement sine the installation, and they have performed this service in a timely manner without any input from us. We live in an area with a very problematic history of power outages. Having this standby generator and the service we receive from Boyland has restored our peace of mind that we would have electricity when we need it.

Boyland installed our generator about a year ago. The installation went smoothly. A part on the generator failed after a few months, and Boyland was prompt in coming out, identifying the problem, and replacing the part at no cost. The generator comes on once a week for about ten minutes (a scheduled exercise, to ensure that it is functioning properly). We have been very happy with Boyland's service.

Fine- They performed work as defined by our agreement.

Very courteous, very prompt assistance. Help explain everything I needed to know and sent documentation to clarify. People showed up on time, did work promptly and quietly without disturbing family. Always helpful and easy to work with.

We used Boyland years ago to install the generator. The first one was defective, but it was no problem for us, as they promptly replaced it under warranty, and the 2nd one has been problem free for years. We hardly have to worry about the service and maintenance, as they just handle it.

Everything went great -- very much appreciate the great communication from the office staff

Price included transfer switch, new electric panel, and running a gas line through the basement from the front of the house to the back. This was quite a distance. We had other quotes and one from another installer was almost twice the price for the same 20KW generator. Boyland's staff seemed to know what they were doing, arranged for inspections (gas inspector had to come twice for some reason) and when it was available came back and installed a device to remotely monitor the generator on our iphone or pc or ipad. Install was delayed because Generac was still catching up on building generators after the bad weather in 2012, but once the generator came in everything went quickly. Of course now that we have a generator Pepco trimmed all the trees near the power lines.

It has always been a pleasure to deal with the office staff to schedule maintenance work and the technicians. The office staff are very friendly and helpful, and the technicians arrive on the date of scheduled service. About three years ago, we had a substantial snowstorm, the electricity was off, and the generator was turning off and on. We were able to contact a technician by cell phone who instructed us on what to do to keep the generator consistently operating. It was a huge relief!