About us
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.964 Reviews
Showing 51-64 of 64 reviews
Robert S.
04/2016
electrician
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$75
Margaret F.
03/2016
electrician, generator service
 + 0 moreunknown
Description of Work: This company had been recommended to us by a neighbor. We had to call them at least three times before we could get the service set up, which could only be done 2-3 weeks after that point. THEN, they called us the day before the service to tell us that they could not service our generator, because they were unfamiliar with our generator type (a re-branded Generac - which is their bread and butter). We had to call and argue with them about the fact that the generator was essentially a Generac with a different logo stuck on the outside, to which they finally said their person would look at it. The appt, which was to take all day (we had lots of stuff done), was supposed to start first thing in the am (between 7-8am), but the tech did not show up until almost 11am (with no apology of course). The technician Gavin was very good, and worked very fast, that is why I am giving them a C rating overall, but I am exceedingly disappointed with their front office. It was as if we had to beg them to give them almost $3000 of our money. Will only use again in the future if we have to (as I said their technician was great, and efficient).
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Yes, I recommend this pro
$3,000
Response from Boyland Electric Inc
Arthur H.
03/2016
electrician
 + -1 moreunknown
Description of Work: Called them twice and was told that they had no one immediately available, but they would be sure call me and set up an appointment (both times). |Never heard from them! Don't remember the exact days, but they were a week or so apart.
| Rating Category | Rating out of 5 |
|---|---|
| responsiveness |
Response from Boyland Electric Inc
Kathy P.
09/2014
electrician, generator service
 + 0 moreunknown
Description of Work: Install backup generator | |Very responsive |Very professional |Provides turnkey service --- purchases equipment, gets permits, installs all electrical components, arranges County inspecion, etc. Excellent work. Completed all work within 1 day
| Rating Category | Rating out of 5 |
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| quality | |
| professionalism | |
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Yes, I recommend this pro
$8,000
Pat M.
08/2013
electrician, generator service
 + 0 moreThe service technicians arrived on time, were professional in their attitude, and completed the work in a competent manner. There was no debris left on the property, and none of my many plants were disturbed or trampled while they moved the generator.
Description of Work: Moved a generator away from the house and hooked it up to the propane line.
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
$5,000
Vicki J.
12/2012
generator service
 + -1 moreBoyland was excellent! I would recommend them to anyone who wants to have a Generac backup generator installed.
Description of Work: Boyland was one of several companies we had come out and give us an estimate on what it would cost to have a backup generator installed for our house. Their rep was very professional, and very knowledgeable about what we needed and answered all our questions clearly . Prior to them coming over to see our house, I had been over to the Generac website and saw they were the dealer with the most (and highest) reviews--so we went with them! Sure glad we did. Their installers told us that they've been very busy installing Generac generators since the major electrical outage in our area last June--so they truly know what they're doing! When the county inspector came over to approve the work they'd done in our garage--he told us that Boyland had done an excellent installation job on the Generac panel--one of the best he's seen! We told the tech that showed up to finish the last "startup" procedures that we wanted to get a maintenance contract for the generator. He said no problem--that we'd be getting the paperwork to do that next month.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,600
Kenneth C.
10/2012
electrician
 + -1 moreHe was late for the appointment but seemed professional and knowledgeable. I never got my estimate. I called the office 3 separate times and was told "We will get on that right away and call you back". Never once did they ever call me back or get me my estimate. I would recommend not using this company..
Description of Work: He was supposed to quote me for an electric generator.
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Charles K.
10/2012
electrician, generator service
 + 0 moreOverall, the effort went very well. It took three days, plus one follow-up visit to get everything done. Boyland's goal seems to be customer satisfaction, and I was quite pleased with the results. I will have them maintain the unit with a maintenance agreement. They are very knowledgeable (especially James) about the Generac line. My install was a turnkey operation - they poured a concrete pad on the first day, put the generator in place on the second day, and completed the wiring and propane connections by the end of the third day. I would certainly use them again if the need were to arise.
Description of Work: I had a 36Kw Generac QuietSource whole-house backup generator installed, along with automatic transfer switches.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$25,000
Toby M.
09/2012
electrician, generator service
 + 0 moreDoug Boyland and another gentleman came to our house to discuss our need for a backup generator. Explanations and recommendations were offered. While we met with one other firm previously and planned to meet with one or two others, we immediately sensed that further interviews would not be necessary; we felt we could put our trust in Boyland's company. Moreover, after having made a number of initial phone calls to other companies, we learned that most would have to first order a generator from Generac. Boyland Electric already had them in stock and our name was put on one. It did take some time to get an installation date because Washington Gas misplaced the first set of paperwork. The gas fitter submitted a second set. Once this got to the appropriate desk, we received a phone call and a date to have the gas meter upgraded that week. Once we had the upgraded gas meter, Boyland Electric gave us an installation date. The men arrived at 7:30 in the morning, as promised, and worked steadily until completion. We are extremely pleased with the price and the service provided by this company.
Description of Work: Hostas were removed from the area where the generator was to be placed and a frame that contained small stones was set up. The crew then installed a Generac 20 kw generator onto the prepared area making the necessary gas and electric connections. A trench was dug so that the gas lines would be underground. After an inspector comes to sign off on the work, the Boyland Electric will return to fill the trench. The two electricians who remained to complete the work after the others had left, then came into my house to address two electrical problems that been issues for some time. They fixed a track light problem and installed new fluorescent lightbulbs in challenging fixtures in our workout room, and they did this with patience and grace.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$8,845
Andrew F.
08/2011
electrician
 + -1 moreExceptional
Description of Work: Installed Generac backup generator. Handled all facets of install, including electrical and gas permits, scheduling gas meter upgrade. All work completed professionally. Very mindfull of tracking dirt into house. Totally exceptional experience.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$9,600
ANDREW L.
07/2011
electrician
 + -1 moreJame's arrived right on time. He went to work on the generator... it took four hours to solve the problem, largely since it involved not one single issue, but three separate items that needed to be replaced. He worked hard at it, in a broiling sun and got the job done. He then tested the system twice to make sure that it was actually repaired and reliable. When the work was done he offered me the problem parts, and then went through the bill carefully with me to explain what created the cost. I would recommend James and his company to anyone who has a Generac generator. I have already signed up with them for a long term maintenance agreement.
Description of Work: Repaired my Generac generator which another company had simply not been able to repair.
| Rating Category | Rating out of 5 |
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| value | |
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| punctuality |
Yes, I recommend this pro
$1,377
Larry B.
03/2011
electrician
 + -1 moreThey were very professional and showed up on time, took care of things and maintained a clean worksite during the installed. They were very good to work with and I'd highly recommend them.
Description of Work: I hired them to install a generator.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
philip S.
12/2010
electrician
 + -1 moreThis company told me I would have an estimate at my door in 3 days and Its been 2 weeks and I'm still waiting. I have called twice, the first time the lady told me she was sorry that the owner had them on his truck and I would get it by the weekend. The second call, she said the owner was at a Generac convention sorry again but nothing she could do. Now I'm wondering how these people expect me to want to do business with them after how unprofessional they handled the estimating process. Dont companies know how to use the phone and call the customer, tell them the estimate might take a little longer? I'm glad I didnt give them any mony I would be stuck. I wouldnt buy a generator from this company, It this world firt impressions are everything.
Description of Work: Company is not Professional and is too busy to give estimates when told. Estimate to install whole house generator never delivered to my door as promised.
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marvin B.
08/2010
electrician
 + -1 morewent well. Doug Boyland gave us the estimate. he helped coordinate the service and his crew members did a fine job.
Description of Work: Installation of a generac whole house generating system
| Rating Category | Rating out of 5 |
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| punctuality |
Yes, I recommend this pro
$6,000
Contact information
21516 Laytonsville Rd, Gaithersburg, MD 20882
http://www.boylandelectric.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Insured
Licensed*
Trade License Locale
MD, VA, DC
Trade License Authority
MD STATE AND VA STATE
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Generator,
Natural Gas Lines,
Wells and Pumps
FAQ
Boyland Electric Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Boyland Electric Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Boyland Electric Inc offers free project estimates.
No, Boyland Electric Inc does not offer eco-friendly accreditations.
No, Boyland Electric Inc does not offer a senior discount.
Yes, Boyland Electric Inc offers emergency services.
Yes, Boyland Electric Inc offers warranties.
Boyland Electric Inc offers the following services: Residential & commercial electrical, generator installation & repairs.
Contact information
21516 Laytonsville Rd, Gaithersburg, MD 20882
http://www.boylandelectric.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM