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Basement Innovations Waterproofing

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

CALL 240-353-7050 FOR A FREE INSPECTION AND ASK ABOUT OUR SPECIALS. 99% A REVIEWS WHEN WE COMPLETE THE JOB. SERVING VA, MD & DC. WASHINGTON DC AND BALTIMORE LOCATIONS. LIFETIME WARRANTIES ON WATERPROOFING SYSTEMS. 7554 Rickenbacker Dr Gaithersburg, MD 20879 Baltimore Area Location: 2201 B Eastern Ave Middle River, MD 21220. 0% financing available for qualified individuals. Do you have water in the basement when it rains hard? You do not need to live with the anxiety of a wet basement whenever it rains. Let Basement Innovations Waterproofing improve the quality of your life and your home by keeping your basement dry. Basement Innovations Waterproofing offers solutions that will help control leaky basements regardless of how big or small. We offer free customized appraisals, based upon the type of work you may need. Any one rainstorm can add enough pressure to force water into the basement. Years of moisture and basement dampness slowly cause structural damage. Mold and mildew can also cause structural damage over time. Our skill, techniques, and scientifically-formulated products set the standard for the industry. Basement Innovations Waterproofing covers MD, DC and Northern Virginia. Join hands in partnership with the protectors — and the only basement waterproofing system in the world that can say with confidence. “Finally, you can put an end to wet, leaky basements forever!”We also do water removal jobs.

Business highlights

40 years of trusted experience

Services we offer

CALL 1-800-800-5799. VA, MD & DC. Basement Waterproofing - Leaks & Crawlspaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9390 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 351-390 of 390 reviews

NANCY F.
09/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,300

Joan M.
09/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: It has not rained enough to test the system yet, however they seemed well informed and took the time to explain the procedure.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,450

KENNETH K.
08/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathryn H.
08/2014
5.0
basement waterproofing, drain pipe
  + 0 more
unknown
Description of Work: We had water leaking into the basement through the cinder blocks. Seeking the most permanent solution, we opted for the instillation of a French drain system including drains in the window wells and sump pumps. The job turned out to be a little more difficult than expected since the basement floor proved to be thicker and harder than the norm, so it took a bit longer than originally planned. The crew did an excellent job, using ample plastic sheeting to protect from the dust generated. They cleaned up very well when they were done. At all times, everyone was polite and professional, taking time to address our concerns and questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Janice M.
07/2014
5.0
basement waterproofing, drain pipe, wells
  + 1 more
unknown
Description of Work: The first time Jay came to my home, he suggested a couple of ways that I could possibly correct the issue on my own. I jumped at the chance of a solution costing under $25, when a waterproofing system would run into the thousands! The measures I took worked for the first few light rains, but then, another downpour happened, and I had to call Jay back. I agreed to a sump pump solution and his quote. He gave me a few dates of when they could fit me into their schedule and I picked a convenient day. | |Derrick and his crew showed up promptly at the scheduled time and got to work. They worked hard all day and got it done by the estimated time. Derrick patiently answered all of my questions and offered suggestions on other problem areas around the house. I was unhappy with the way that the outgoing water pipe was going to lay and Derrick offered a few solutions. Since the solution I wanted was beyond their normally included materials, Derrick provided a reasonable cost for the extra work and materials, which I accepted. The crew cleaned up after themselves and left the area tidy. | |We've had a few more heavy rain storms which resulted in the sump pump kicking in. The important part is that the downstairs remained dry! I would highly recommend this company to any and all who need this type of service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Karin K.
06/2014
5.0
basement waterproofing, drain pipe
  + 0 more
unknown
Description of Work: I am having water issues in one corner of my basement (small area). Called three companies off Angies List. First two immediately wanted to install French drain on two interior walls. Jan Bengston came and indicated that the full drains may not needed but first I needed to determine whether the water is coming from ground or down wall before he could say how to remedy the issue. As Jan suggested, I have removed a couple of small pieces from wallboard and have found that the water is not coming from floor but down the wall. When I find the specific area, only have issue when driving rain comes against the one wall, I will be calling Basement Technologies.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy H.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We had had a plumbing company replace a broken pipe running from our well into the house. Afterwards, we had water coming into our downstairs in the area where the pipe came through the foundation. The company came out, dug down to the pipe again and resealed the area. Still kept getting water. They pretty much claimed it wasn't due to their work. We then pursued companies to help with basement leaks, all of whom wanted to put in elaborate drain systems, to the tune of $1000's, which all included digging up 3 feet across the entire family room, which we had just remodeled and had brand new tile floor. Basement Technology came out last, at their request, used a camera to locate where the leak was coming from, videotaped the leak (so we could present this to the original plumbing company!) and then proceeded to fix the problem. Dug about a square foot of an area just under the leak, made like a drainage field, and recemented that area of floor. No problem whatsoever since! We dealt with Jay and Brian and would HIGHLY recommend them!!!! We also sent the video to the original plumbing company and got them to reimburse us the $800 we paid to Basement Technology, once they saw that the leak was directly related to their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sadiq Q.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Whenever it rained water would come into the basement. They sealed the space around the water main coming into the house thru the foundation and around it with an epoxy that they pressure pumped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew R.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We were having ongoing wet basement issues during heavy rains. They installed an interior perimeter french drain and there has been no evidence of water in the basement at all. They were prompt, timely, and courteous. I'd recommend their services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Richard A.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: House built in 1974 with poured concert walls and basement floor. Wall footers and floor not well aligned. During heavy rains was water was increasingly coming into the garage where the floor and walls joined as the water table rose. Did my research and selected Basement Technologies. At the same time an Angie's Big Deal came out for Basement Technologies for $750 worth of work for $299. Could not have scheduled it better. Mr. Jay Bengtson came to the house, assessed the problem and recommended installation of their water trek system consisting digging a trench along the wall, putting in crushed rock, installing a water trek pipe, installing a vinyl wall/cove plate, backfilling with more stone, installing a sump pump and covering the trenching with concrete. The linear foot cost with the Angie's Big Deal was $87.12 per linear foot or $96.33 without the Deal. I had similar work done in 2008 in another part of the house by another contractor that cost $110 per linear foot. On 13 June Basement Technologies' Derrick Tisdale and his 4 man crew began work at 8:30am. He explained what they were going to do and encouraged us to see how they were doing. They immediately covered all of the items in the work area to protect against dust and moved heavy appliances away from the work area and covered them. Everything was cleaned up and they were completed by 2pm. Even the driveway had been washed off. A very courteous and professional crew. There is a life time transferable warranty on the water management system and a 5 yr warranty on the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,269

Hardeep F.
06/2014
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Assessed Basement waterproofing issues and sump pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah L.
06/2014
3.0
basement waterproofing
  + -1 more
would not come
Description of Work: would not come

Rating CategoryRating out of 5
value
3.0
responsiveness
3.0

$69

Response from Basement Innovations Waterproofing
As you will see all throughout Angie's list. Any negative reviews posted on our page have been from homeowners with no work performed. I am not sure what would have prompted such a negative review from a call we took over two tears ago by a homeowner who we have never met. I'm sure if we decided not to come to her house it was for good reason. This business is how I put food on the table for my family and pay my bills like everyone else. So I'm not sure why someone who I've never met would want to see my company go downhill with nothing for them to gain from it. Please Angie's list members think about the damage you may cause when posting a review that really does not reflect who I am. Again I am sorry you feel this way about my company. Please call me to discuss I am sure we can show you we are not as bad as the grade you have given us.

Kathryn B.
05/2014
5.0
basement waterproofing
  + -1 more
N/A
Description of Work: My basement needed waterproofing and I got in contact with Basement Technologies of Fairfax from Angies List. Although I didn't use their service, they were my next choice! In fact, one of my friends observing their review of my water problem wants to use their service. Jay showed up at my residence promptly, was very respectful and professional. He explained what I needed done and how the job would be done. Their cost was very reasonable. I would recommend basement technologies without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Basement Innovations Waterproofing
Thank you for the great review. In this competitive market we understand we can not get them all. We wouldn't have the man power to do them all. we never sacrifice quality for quantity at basement technologies. Thanks again

Craig F.
04/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They gave us the lowest of 3 estimates, but also seemed the most effective way to prevent leaking in future. They came in and did the work quickly, and were willing to add a floor drain at no cost (we ultimately did not do, but appreciated their willingness to work with us). They cleaned up after themselves. Family owned, nice, professional people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Deron S.
04/2014
5.0
basement waterproofing
  + -1 more
HONEST, HONEST, HONEST!
Description of Work: OUTSTANDING honest advice and responsiveness!!! I called Brian, explained my problem of mold in our basement with no signs of water in our basement and he expertly advised me of contacting a mold remediation company first, before spending large amounts of money on a dry basement service. Brian was honest, forthright, and if I need to have the next steps of water-proofing my basement, he definitely will get our business.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ravi B.
03/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Fixed 3 leaks in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jennifer B.
03/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: It was a Big Deal for $299 for $750 Worth of Service. They put in a new waterproofing system in our basement and also upgraded out sump-pump. It worked out fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bettie G.
02/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: I have a rental property that has had a wet basement problem for years. I have had many contractors try to solve the problem without success. I contacted Basement Technologies for assistant. The staff was very prompt in setting up an appointment, met with me and the tenant at the appointed time on a Saturday to review the problem, explained what would be done and when. The team arrived on time,was skillful and courteous. After all the snow and rains we have had, the basement is now DRY.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anita B.
12/2013
5.0
basement waterproofing
  + -1 more
Great job.
Description of Work: Sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Leigh M.
10/2013
5.0
basement waterproofing, foundation repair
  + 0 more
l
Description of Work: I noticed an area of drywall in my basement was showing water coming in. I called this past sat and Brian called me back and left me a message within the hour and asked me to take pictures of inside and out and email to Brian which I did. Brian got back to me later sat and asked me to remove some of the drywall to see if the my electrical box had any rust on it any other issues. The drywall was wet and crumbling just below my box.. My box was ok. I sent picture with opening to Jay. Then he said to run water from outside and see if I could see any water coming in. I did that and no water came in. Then he said to put water higher to see if it was coming from behind the siding. Bingo - that is when I saw the water coming down the concrete foundation. At that point Jay says his company does not do those type of repairs and I would have to call siding company to have them check it out.. With Jay's help I was able to pin point my problem and as it turned out with no cost to me. I really appreciated the immediate response and constant quick follow up to get to the bottom of the problem. I would recommend Basement Technologies to anyone. They will be the first one I call in the future if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Basement Innovations Waterproofing
Thank you for the great review. I'm glad we could help. Sometimes it just takes a little advice and a garden hose to help someone diagnose a simple problem like this. Water coming in above the foundation. A repair that will save thousands with simple caulk or sealant where the water is getting through .

Andrea M.
10/2013
5.0
basement waterproofing, drain pipe
  + 0 more
unknown
Description of Work: Jay came to inspect and evaluate our wet basement problem. He determined that we needed to drain water away from our house. He attached a piece of pipe at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Basement Innovations Waterproofing
Thank you for the great review. I can not believe that the sump pump to this house was pumping water straight down at the foundation for over 20years. I'm surprised the foundation held the water back this long. This repair cost me $2.25 and took 5 minutes of my time. A small price to pay to see a happy smile on a homeowners face.

sam S.
08/2013
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: I was visited for an evaluation of a basement dampness problem. The technician sent by the merchant was punctual, knowledgeable and extremely honest and fair in his assessment. He suggested a few simple self-help remedies I could take to address the problem and suggested that I contact AL for a refund. I am extremely impressed by this merchant and plan to add positive comments to the merchant's listing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Borislav V.
07/2013
5.0
basement waterproofing, wells
  + 0 more
They did a good job.
Description of Work: Waterproofed basement, installed sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Matthew T.
05/2013
5.0
basement waterproofing
  + -1 more
Na.
Description of Work: Brian had his lead estimator come out and take a look at my basement. He was the only contractor who actually took the time to properly assess the situation. He cut out a chunk of wall, and walked me through what the problem was. I immediately scheduled them to come out and install a pump and a french drain. The job was well executed, the team was prompt and professional. If you're getting a couple quotes I would definitely have them come out last, you'll be glad you did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Basement Innovations Waterproofing
Thanks for the great review. We hope you will enjoy your dry basement. I'm glad to hear everything is working as planned.

robert K.
05/2013
5.0
basement waterproofing
  + -1 more
see above
Description of Work: hi we were having water problems so we called basement tech. the earliest we could have an appointment was tuesday. today is fri. a little while later my wife called and said the sewer was overflowing. so we called for jim there estimator and he asked a few questions and said call WSSC and call your plumber. we don't do that work. without him were not sure what might have happened. Jim then told us they don't do this kind of work but glad to help. they are the best

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Basement Innovations Waterproofing
We are glad to help. If you have a problem in the future we are always here to help.

Contact information

7554 Rickenbacker Dr, Gaithersburg, MD 20879

http://www.basementinnovations.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Foundation Repair,
Concrete Pouring and Repair,
Plumbing,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Basement Innovations Waterproofing is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Basement Innovations Waterproofing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Basement Innovations Waterproofing offers free project estimates.
Yes, Basement Innovations Waterproofing offers eco-friendly accreditations.
No, Basement Innovations Waterproofing does not offer a senior discount.
No, Basement Innovations Waterproofing does not offer emergency services.
Yes, Basement Innovations Waterproofing offers warranties.
Basement Innovations Waterproofing offers the following services: CALL 1-800-800-5799. VA, MD & DC. Basement Waterproofing - Leaks & Crawlspaces.

Contact information

7554 Rickenbacker Dr, Gaithersburg, MD 20879

http://www.basementinnovations.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day