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Bartlett Tree Experts - 31311

Tree Service, Pest Control, Lawn Fertilization & Treatment,

About us

Additional phone - (877) 227-8538. Additional DBA - The FA Bartlett Tree Expert Co. Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our research laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. TCIA accredited, ISA member, TCIA member. Award winning.

Business highlights

117 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
16%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 142 reviews

Charles M.
08/2020
5.0
landscaping
  + -1 more
They are pretty good, responsible, and reliable. They clean up, billing is fair, timely, and they come out when ask them to. I hired them couple of times.
Description of Work: They did landscape work and arbor work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eli K.
02/2018
5.0
tree service
  + -1 more
Chris Larkin at Bartlett Tree Experts went out of his way to accommodate our deadline to get air spading done. He visited our house several times to see if the soil was warm enough. He worked closely with our city arborist to ensure that he was able to the job done in time and by city standards. Great job, great price, excellent service. I would highly recommend.
Description of Work: Air spading

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Susan W.
10/2017
5.0
pest control, tree service
  + 0 more
Very well. They came when I was at work and left a detailed message. There prices were well under a competitor.
Description of Work: Tree treated for ash borer pest and diagnosis for tree problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$148

Patricia A.
07/2017
5.0
landscaping, tree service
  + 0 more
They come three times a year. I get a spring and fall evaluation, and then throughout the year they come out and take care of the pests on the bushes and things like that. I have used them for a couple of years. I would definitely use them again.
Description of Work: They do some yearly work where they take care of the plants for spring for any kind of problems. They have done some tree work for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

MARGARET R.
04/2017
5.0
tree service
  + -1 more
Very well. Bartlett was affordable and performed the work exactly as requested. It took several weeks to get the work scheduled but once scheduled, Bartlett's workers arrived when promised, did a good job, and cleaned up the area before they left.
Description of Work: Pruning of overgrown evergreen trees that were touching the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colin H.
03/2017
5.0
tree service
  + -1 more
Ryan responded quickly to my call for an estimate. In view of the unsafe situation, he arranged for a crew that had been doing routine clearing on a highway contract to switch to my job. The crew was courteous and efficient and completed the work more quickly than Ryan had estimated, which resulted in a discount on my bill. However, they left two stumps higher than I thought reasonable. Ryan arranged for another crew working on my neighbor's property to take care of the stumps, cutting them flush with the ground. No large job ever goes perfectly, but Ryan's readiness to fix any problems impressed me. It gives me confidence that Bartlett stands behind their work.
Description of Work: Two large trees fell into my yard from my neighbors' yards. In the process, they knocked down three medium sized trees in my yard, crushed a tool shed and a section of fence. It was a complicated job, not only because of the size, but because large trunks were propped up on the shed and on other trees and had to be brought down carefully to prevent further damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,930

Ron R.
12/2016
5.0
tree service
  + -1 more
Got a quick and very helpful proposal for needed services. Price in range of other proposals with earlier scheduling and more realistic scope of work. Very professional work on trimming trees.
Description of Work: Trim and fertilize two trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sean H.
06/2016
5.0
tree service
  + -1 more
Fantastic job by Bartlett's. Crew took down two 50 foot trees in 2 hours. Cut up the wood (and even stacked it along my fence!) so I have something to burn this winter. Removed the branches/crowns and were out before I knew it. Crew were fast, nice and very professional. Would definitely use them again.
Description of Work: Dropped two trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

William G.
11/2015
5.0
tree service
  + -1 more
They did a beautiful job. They were quick, inexpensive, and cleaned up well. They were extremely professional and I would use them again.
Description of Work: They removed a tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris F.
06/2015
2.0
tree service
  + -1 more
I had some frost damage to trees at my home and wanted to have Bartlett inspect and suggest a plan of action for the damage. After arranging for Mike Burke to come to my home May 8th I was contacted a few days later to reshedule for the following Friday May 15th. I was going to be out of town, but I was reassured that I didn't need to be home for Mike to inspect the trees. I waited for a report or estimate to arrive, but after almost two weeks I called their office to inquire regarding status of the inspection. I left Mike a message and followed up with another a few days later. Now an additional two weeks have passed and I still have yet to receive a condition report , estimate or return phone call. Today, June 8th, I emailed my original contact, Kim Actis, to inform her that I would no longer need their services and described my lack of service.
Description of Work: Nothing, that was the problem.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Arline S.
04/2015
5.0
tree service
  + -1 more
All tasks were well organized and done expeditiously. Staff was extremely courteous and answered all homeowner questions. They did an excellent job, cleaned up when task was finished. Cost was moderate and appropriate for work done. Would definitely use them again.
Description of Work: Professional tree cutting and stump removals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 31311
The Bartlett Tree Experts organization prides itself with meeting our customer's expectations for over 100 years. Bartlett Tree Experts and Christopher Larkin your arborist in the Gaithersburg Maryland office value your business and the opportunity help you with your landscape needs. Thank you for your comments.

Vivian Y.
11/2014
5.0
tree service
  + -1 more
They did a good job with the service. They were very professional and on time. They gave a good estimate, and they were very detailed. I was very pleased with the service overall. I didn't list the price because I can't remember it at the moment, and I don't want to give an inaccurate amount.
Description of Work: They removed a dead tree, and they cleaned out dead wood from two other trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Scott Kaplan, your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments

Matt S.
06/2014
2.0
tree service
  + -1 more
A large branch from one of our trees fell during a snow storm. I called around to several tree companies, but none was willing to take on our job unless we were an "existing customer." Bartlett was willing to take on the job, and I give them credit for being willing to do it. I told Bartlett on the phone that the job was relatively small, and could be accomplished by one person in a couple hours. They said they would send someone. Instead, they sent two people. The work they performed was fine. They cut up and removed the branch and debris within 75 minutes. (I was taking some pictures of the work for insurance purposes, so I know exactly when they arrived and left.) They had taken my credit card when I booked the job, so a few days later I received an invoice and a note saying my credit card would be charged. I was surprised to see that the bill was $945 and detailed that they had supposedly spent NINE manhours on the job. I complained, and they called back to explain the hours included prep and travel time. I said, even with that, NINE hours was a gross exaggeration. (I don't know it for a fact, but I would guess that they thought anything over my $500 deductible would be covered by my insurance, so I wouldn't argue about it..) They eventually said they'd cut me a deal and charge only $600. I accepted the reduction, but hardly considered it a gracious move on their part. They were caught cheating. Their approach was not only unprofessional, but they lost the opportunity for the much bigger job of taking down the large tree the branch had fallen from. I used someone another company.
Description of Work: Cut up and remove a large branch that had fallen from our tree during a snow storm

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$600

Response from Bartlett Tree Experts - 31311
[member name removed] contacted our office regarding removal of a storm damaged leader from a hickory that came down across his driveway. He required immediate assistance to remove the leader and disposal of all associated debris. Our administrative staff provided him with our policy regarding storm damage, ie rates, travel expense, and debris expenses. Due to the unpredictable nature of storm damage response scenarios, our policy is to always send a crew of at least 2 arborists to all jobs, no matter how small. A crew of 2 arborists was called into the office and dispatched to the job site. Due to the size of the debris, we were unable to remove all wood from the site on our initial visit and had to return the following day to remove the remaining debris. The discount from $945 to $600 was given after a discussion with [member name removed] regarding our inability to process all of the debris on the first visit. All travel time and labor from the second day was removed from the invoice. Please note that in [member name removed]’s review, Bartlett Tree Experts was willing to take on his small project and completed the project as per our verbal agreement. Additionally, the clearance of his driveway was completed within several hours of his initial phone call. While [member name removed] is unhappy with the price charged, Bartlett Tree Experts responded to his emergency situation in safe and responsive nature.

David H.
04/2014
5.0
lawn treatment, tree service
  + 0 more
We highly recommend them. We used them for a long time for a variety of things and we find them to be extremely reliable and have had excellent experience. They are not just tree trimmers they are arborist so there is someone knowledgeable leading the staff. I have been using them for probably 20 years. I think the skill level of the arborist, the work ethics of the crew who come to do the work, the involvement that they have with the home owners, they listen to what the home owner has observed what they are asking them to be done, they give a contract and they follow through what they said they were going to do. We have a number of trees that we have had fertilized by them every year because we are in an older neighborhood with the trees older itself and we try to work hard to maintain that house. Price wise they are a little higher than an ordinary tree company because they have the knowledge ability. We have a sick fig tree; he came back like every month to check on it.
Description of Work: We used Bartlett Tree Experts – 31311. We used them 3 times last year. They fed and fertilized shrubs; they treated rhododendron trees for diseases, trimmed trees and took down a huge 55 year old tree out of a stone wall without damaging the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Bartlett Tree Experts - 31311
It is a pleasure to serve and work for appreciative clients. We strive to make every property better than when we first arrived and to meet the goals and desires of our clients. Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Christopher Larkin your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

Darlena B.
03/2014
5.0
tree service
  + -1 more
I'm about to call them again. It was fantastic. They came in, did the job, cleaned up and it was awesome. What stood out about them is their professionalism, the way they cleaned up and didn't leave a mess in the yard. The River birch have lots of little branches. They could have left branches in the yard but they didn't. They had me waiting for someone else to get their thing done before they came and do mine.
Description of Work: I used the services of Bartlet Tree Service. They came in and assessed some trees. They removed a dead tree and trimmed up a river birch that was taken over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Nelly U.
03/2014
5.0
tree service
  + -1 more
The cost was just under $5,000. I used them again for pruning and rejuvenating azaleas around the house. The arborist representative, Scott Kaplan, is knowledgeable and responsive. He offers suggestions, and is comfortable and pleasant to work with. With the exception of the tree removal, where the Bartlett estimate was similar to another, I have not compared prices.
Description of Work: I have used Bartlett several times; initially to remove a large dead oak tree as well as several other limbs throughout the property.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Scott Kaplan your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

David L.
03/2014
5.0
tree service
  + -1 more
They have done a number of different things. They did an excellent job.
Description of Work: I used Bartlet Tree Services for tree trimming, safety pruning and overall tree health.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Linda B.
02/2014
5.0
tree service
  + -1 more
We had Josh Nadler come out. He was very professional and knowledgeable. All work was done as he described it would be. He also offered some other services (fertilizing) but there was absolutely no pressure to get those services. After the job was completed Josh continued to share his knowledge with us to help with a bug problem. We will use Bartlett Tree Service again and ask for Josh.
Description of Work: We had a huge pine tree trimmed and bolts and a cable installed to stabilize the tree. Also some other pruning was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Josh Nadler your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

FRAN & JOHN H.
02/2014
5.0
tree service
  + -1 more
One of the later jobs was to put a cable between two large trunks of the Maple tree so a storm would not cause the tree to split. They do excellent work, are on time, always clean up. The price seems a little high at times but we pay for quality.
Description of Work: Installed a wire between two main branches of a tree so it would not split during a storm. Had them previously to clean up after a storm and fertilize some trees.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts strives to provide quality work through well trained employees and attention to detail. Our daily goal is to improve your property safely and professionally. Safe work practices take time which can be reflected in what seems to be a higher price. We want to treat your property as if it were our own. Thank you for your comments.

Roy K.
01/2014
5.0
tree service
  + -1 more
Arborist was very knowledgable, professional, and friendly. He took the time to explain his findings and answer my questions. Quote was high compared to others.
Description of Work: Tree service estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 31311
I appreciate your feedback. I look forward to the opportunity to help you with any scientific or technical projects in the future. Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Nick Scaletta your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

JAMES T.
12/2013
5.0
pest control, tree service
  + 0 more
The tree looked better in the spring, but it was continuing to die back and we made the choice to have it cut down.
Description of Work: Applied a bark treatment to supress ambrosia beetles to an aling silver maple Provided a soil nutrient treatment after doing a soil test analysis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Christopher Larkin your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

Monica Y.
12/2013
5.0
tree service
  + -1 more
A huge tree removed safely and completely without damage to house or landscaping
Description of Work: remove tree

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Bill Eck your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

Stephen F.
12/2013
4.0
tree service
  + -1 more
Very well. Best job ever on trimming river birch and resetting height. Seems well done from arborist standpoint.
Description of Work: Trimmed trees and fertilized

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Christopher Larkin your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

John V.
12/2013
5.0
tree service
  + -1 more
very well. We have used Bartlett for many years and have always been satisfied with their work and service.
Description of Work: prune a number of large and small trees. Removed all limbs and refuse. Pest contro treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Christopher Larkin your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

Brenda F.
12/2013
5.0
tree service
  + -1 more
A tree service company suggested taking a large oak down because of root damage. I contacted Bartlett to get a second opinion. The fellow who came to assess the situation advised not removing the tree but suggested feeding all trees on the property and treating the tree with root damange. I signed a contract and the treatment began. The tree with root damage responded well and the others have been fed. Bartlett performed the work on time and in a very professional manner. I am completely satisfied with their service.
Description of Work: The company analyzed the soil, fed all the trees and used a pesticide to kill the pests causing root damage. Bartlett recommended not removing the oak but feeding the trees on the the property. Bartlett treated the oak for root damage caused by pests (ants and a wood p*****). However, before the treatment the company analyzed the soil to ensure the correct treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Bartlett Tree Experts - 31311
Bartlett Tree Experts has been exceeding our customer's expectations for over 100 years. No matter the size or scope of your tree and shrub needs, Bartlett Tree Experts and Christopher Larkin your arborist in the Gaithersburg Maryland office brings a rare mix of local service, global resources and innovative tree care practices that make your landscape thrive. Thank you for your comments.

Contact information

1 Metropolitan Ct, Gaithersburg, MD 20878

http://www.bartlett.com/Gaithersburg-MD

Service hours

Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Pest Control,
Lawn Fertilization & Treatment,
Landscaping

FAQ

Bartlett Tree Experts - 31311 is currently rated 4.7 overall out of 5.

Monday: 6:30 AM - 5:00 PM

Tuesday: 6:30 AM - 5:00 PM

Wednesday: 6:30 AM - 5:00 PM

Thursday: 6:30 AM - 5:00 PM

Friday: 6:30 AM - 5:00 PM

Bartlett Tree Experts - 31311 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bartlett Tree Experts - 31311 offers free project estimates.
Yes, Bartlett Tree Experts - 31311 offers eco-friendly accreditations.
No, Bartlett Tree Experts - 31311 does not offer a senior discount.
Yes, Bartlett Tree Experts - 31311 offers emergency services.
Yes, Bartlett Tree Experts - 31311 offers warranties.
Bartlett Tree Experts - 31311 offers the following services: Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.

Contact information

1 Metropolitan Ct, Gaithersburg, MD 20878

http://www.bartlett.com/Gaithersburg-MD

Service hours

Monday:
6:30 AM - 5:00 PM
Tuesday:
6:30 AM - 5:00 PM
Wednesday:
6:30 AM - 5:00 PM
Thursday:
6:30 AM - 5:00 PM
Friday:
6:30 AM - 5:00 PM