AXIS Cleaning Services, LLC

house cleaner

About us

We are a small but very professional residential cleaning and janitorial company in this area. We price very competitively and respond quickly for your satisfaction and convenience. We always strive to exceed your expectations and ask for referrals based on our performance...We thank you in advance.

Business highlights

17 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.4164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
16%
3
5%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.4
responsiveness
4.6
Showing 51-75 of 164 reviews

Heidi L.
02/2018
5.0
They cleaned very well. The bathroom and kitchen were spotless and the bedroom.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$175

Cory O.
01/2018
4.5
On time and efficient.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Teresa W.
01/2018
4.5
They took great care of our home and are responsive to special requests — they do their best to make sure you’re happy. I highly recommend!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana S.
01/2018
5.0
I’ve hired Axis Cleaning to do a move out clean of our rental before and will continue to use them. They are reliable, responsive, do a great job, and are easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob F.
01/2018
5.0
Excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clarence W.
12/2017
5.0
They did did a great job. This is my second time using them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna J.
12/2017
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana S.
11/2017
5.0
They were easy to schedule, showed up on time, and were efficient. Gave our townhouse a great move out cleaning and got it done quickly! Fully planning on hiring them again to clean after our tenant moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shadi M.
11/2017
2.0
I hired them because I received very good rating from Home advisor about them. They came one day before and saw my place which was under renovation at the time and was a covered with dust. They gave me an estimate based on the amount of work. They sent two ladies to do the job and we helped them ourselves as well. However, within 2 hours and with half the work done, the asked me to cut the check for them because they were done! I literally had to take them from room to too and show them all the window dusts and toilet bowls that was not cleaned. They also used a stone to clean the toilet bowl and damaged it. Very unhappy with their services.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5

$130

Jen D.
11/2017
5.0
No additional comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mona P.
10/2017
4.0
No comment

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro

Robert C.
10/2017
3.0
They responded quickly and professionally they do the neighbors homes and could start quickly

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

John W.
10/2017
1.0
You take your chances with this company. If all goes well, great. If there are any problems, they ignore you. Positives: Initially very friendly. Will do onsite estimate. Actual charge equal to estimate. Finish in timely manner and do pretty good job. NEGATIVES: One of the cleaning ladies did something to a faucet resulting in a leaking faucet in the master bathroom. They denied doing anything and said it was my fault. Excuse me! There was no leak before they arrived. After complaining, they never answered emails. I called and was told they would call back but this was a lie. Nobody ever called. Their web site listed they have insurance so I did not think this would be a big deal, but it has been weeks and they just ignore me. I would never use this company again. Good luck!

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
1.0

$150

Diana M.
10/2017
0.5
It was the worse cleaning experience that I had. They didn't clean even obvious dirt and dust, I had to walk after them, like after 5yo, to point, waht needs to be wiped and cleaned, and they were only following (after they said that it is done). I wasted 3 hours of my day, when I could of done that job myself, but I paid $150, and my house still needs to be cleaned! When I called to their manager to complain, she didn't pick up a phone! I texted - never heard back. I just gave them my check and let them leave, because couldn't waste more time baby-sitting them. Bad bad bad job. A child would clean better (or the same).

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$150

DK H.
09/2017
5.0
I hire this company for one time cleaning as needed. Briesada tries to schedule the girls requested at the timing that works for the client. She is specific and detailed in keeping in touch with the client. The girls are very friendly and very customer oriented. They aim to please. They do run a little bit early when I am running a little bit late, but that is much better than having to wait for them! They seem very detailed in their work and my alternate living space smells fresh and sparkles after the service is complete. I feel comfortable leaving them and will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald H.
09/2017
5.0
Had them do an initial post construction/remodeling clean. They were so great we have them come twice per month for regular house cleaning. They do an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri H.
08/2017
5.0
I was very happy with Axis cleaners. They did an excellent job cleaning my house to prepare it for rental! We had had painters and electricians making repairs through the week, so there was a lot of dust and dirt from that work. The Axis management was very responsive to my questions and requests, as were the cleaners. And the price for the job was extremely fair. I can highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Adetoun O.
08/2017
5.0
I hired the company to help clean out during my move-out. Excellent customer service. They were accommodating to my changing availability and they did a fantastiv job cleaning out the apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LOUIS L.
08/2017
4.0
very good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

481 N Frederick Ave, Suite 412, Gaithersburg, MD 20877

www.axiscleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
9:00 AM - 3:00 PM

Service Categories

house cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: 9:00 AM - 3:00 PM

AXIS Cleaning Services, LLC accepts the following forms of payment: CreditCard
Yes, AXIS Cleaning Services, LLC offers free project estimates.
No, AXIS Cleaning Services, LLC does not offer eco-friendly accreditations.
No, AXIS Cleaning Services, LLC does not offer a senior discount.
No, AXIS Cleaning Services, LLC does not offer emergency services.
No, AXIS Cleaning Services, LLC does not offer warranties.

Contact information

481 N Frederick Ave, Suite 412, Gaithersburg, MD 20877

www.axiscleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
9:00 AM - 3:00 PM