Academy Locksmith

I was grateful that Robert arrived quickly when contacted on Jan 1 and helped me gain entry into my home.

The job did not start/begin. I scheduled an appoint with Robert who showed up on time. He looked at the lock set for my newly installed pocket door and determined he did not have the right tools with him to do the repair. He said he was going home to see if he had the tool at home and would reach back out to me later that day. I gave him a few hours before sending him a message asking if he had the tools to do my repair. That was a few weeks ago... I still have not heard back from Robert. Because of this, I do not recommend this company. There is no followup with the customer.

Robert Busby was courteous from "Hello" when I called him. He responded immediately and showed up within the time frame he stated. Mr. Busby is very cordial and personable. Got right to work and didn't mind me watching while he worked. It was comforting to know he is local and have been in the business for more than 30 years. Mr. Busby knows his craft and does it professionally; quality work. His rate is commensurate to the results. Excellent service, superb craftsmanship, and an honest businessman! I support small businesses. I would call him for future locksmith needs.

Fast & professional service (replacing a deadbolt lock) -- highly recommended

Mr Busby was professional, prompt and polite and worked with me to ensure I got the best deal and best possible price in my situation. I do need to make sure my Angie’s List coupon and services were charged properly but that’s just me making sure after I write review. Should have done that first (!) but I’m almost positive he did billing properly. My math skills aren’t the best I’m sure if I find any problem it will be taken care of promptly if I contact him

The work was done professionally and the craftsmanship was good. My only issue was that the price was not communicated clearly up front. We were quoted a price for several locks only to find that the price was doubled when the locksmith showed up on site. He explained that he is charging not only for the lock, but also for the latch side of the door. Due to the urgency and the time already spent coordinating the replacements, we decided to proceed with the new higher price. I dont know if this was a simple accident or a price gouging technique but it didnt feel good.

He responded immediately to our call. Came the next day, exactly as scheduled. He had all of the parts he needed, installed them quickly. He fixed a problem we've had with one of the doors for a number of years, and didn't charge us extra.

Robert was extremely helpful and rekeyed the locks for me. He was able to come the next day (he was available that day actually but I wasn't). He showed up on time and was very polite. I will be recommending him to my realtor and to anyone else who needs service in the area.

Excellent service - prompt, thorough, and professional. I would definitely recommend him and hire him again.

Excellent- my highest rating possible. Fast, Fair. Neat. Clean. And they made it easy on me.

Called in the morning and he was able to come that afternoon. Work was finished in an hour and well done.

Robert was prompt and on-time for the appointment i made to change two locks in my new condo.

I just moved and needed the doors in my home re-keyed. Robert was very punctual, friendly and professional. He reviewed everything that needed to be done before he began. He was also able to make copies of each key for me on the spot.

Mr. Busby was on time, was helpful in advising me and performed the work quickly and professionally. Would definitely use him again!

Mr. Busby was easily accessible by phone, showed up when he said he would, was professional and personable, and did the work requested. I would use Academy Locksmiths again.

He seemed to be amused and said he'll get there. This was the third appointment he did not get to. I told him this was his last chance. The appointment was for 11:00 am. At 11:30 I called him and told him not to bother. I waited for him all day yesterday and I was not going to make the same mistake today. His response was to laugh and say "I'll get there." I told him not to bother.

It was such a nice, smooth easy experience. He was quick and efficient!

Very well. No issues.

Robert was very responsive and arrived at our house within an hour of our first call to him. He stayed for several hours working on our locks. He had to leave later in the day and he returned the next morning to complete the installation of the new locks. He was very polite, punctual, and capable. He did exactly what we had asked him to do - get all our locks operable. He did not suggest more extensive, expensive and unnecessary fixes as had another provider that had come earlier to appraise the job. He spent several hours at our house on our job and supplied some new bolts and locks. We felt that his price was fair. We would definitely call him again if the need should arise.

The home I recently purchased had four exterior doors; and each door had a different key. I wanted to replace the old hardware with high quality Emtek locks and have 1 key open all the doors. Another locksmith provided an estimate of $2,200 for the hardware and installation. Instead, I purchased the Emtek locks online and hired Robert Busby from Academy Locksmith to install the hardware. The cost of the Emtek hardware was about $600; and Robert Busby charged $660 for the installation. The work was done in a timely and professional manner.

Upon his arrival, he changed the locks which took him no more than 30 - 40 minutes. His work was very efficient. Price is reasonable. I would recommend his service to others.

Robert Busby was thorough, polite and punctual. He kindly came out on a saturday with no notice because we had an unforseen problem. He was careful to check exactly how I wanted the work done. Also, he went beyond what I asked and adjusted a door that never used to lock well.

This was the third time we have used Acadmey Locksmith. Robert came quickly and worked diligently to change all locks on our newly purchased home. Per our request, he made them so that we can use only one key on all locks. It was a big job, and we would continue to use him in the future.

Prompt service. Right price.

They're a little pricey. I would hire them again in the future.